Mercedes-Benz USA, LLC.: Air Bags › Side/Window
Mercedes-Benz USA, LLC. reported this defect to federal regulators on Oct 9, 2012 and put the number of vehicles at risk at 499. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
The risk
In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.
The remedy
Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012. Owners may contact Mercedes-Benz at 1-800-367-6372.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Mercedes-Benz E350 | 217 | 7 | 1 | 6 |
| 2012 Mercedes-Benz E550 | 17 | 4 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V492000.
Full record for the 2012 Mercedes-Benz E350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →