Zero Motorcycles Inc.: Equipment › Electrical
Zero Motorcycles Inc. reported this defect to federal regulators on Sep 17, 2012 and put the number of vehicles at risk at 315. The repair is free for as long as the recall stands.
The defect
Zero Motorcycles, Inc. (Zero Motorcycles) is recalling certain model year 2012 S and DS motorcycles. These motorcycles are equipped with a motor encoder position signal that may drift over the extended use of the motorcycle. If the signal drifts outside of the given parameters, the motor controller may shut off, resulting in the motorcycle inadvertently losing power.
The risk
A loss of power could lead to a crash and potential injury or death of the rider.
The remedy
Zero Motorcycles will notify owners, and dealers will reprogram the motorcycle's motor controller free of charge. The safety recall began on September 28, 2012. Owners may contact Zero Motorcycles, Inc. at 1-888-786-9376.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Zero Zero DS | 0 | 6 | 0 | 0 |
| 2012 Zero Zero S | 1 | 6 | 0 | 1 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V455000.
Full record for the 2012 Zero Zero DS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →