Thor Industries: Equipment
Thor Industries reported this defect to federal regulators on Jul 24, 2012 and put the number of vehicles at risk at 223. The repair is free for as long as the recall stands.
The defect
Crossroads is recalling certain model year 2010 and 2011 Hampton travel trailers manufactured from June 11, 2009, through November 2, 2010, equipped with Atwood Mobile Products (Atwood) furnaces. The furnaces were produced with a defective gas control valve which can stick in the open position.
The risk
If the gas valve sticks in the open position, gas could leak out and, in the presence of an ignition source, result in a fire.
The remedy
Crossroads will notify owners, and dealers will repair the furnaces, free of charge. The safety recall began on August 17, 2012. Owners may contact Crossroads Warranty Service Department at 1-855-226-7496.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Crossroads Hampton | 0 | 3 | 0 | 0 |
| 2010 Crossroads Hampton | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V350000.
Full record for the 2011 Crossroads Hampton → · Recalls carrying a do-not-drive advisory → · Where this data comes from →