Navistar, Inc: Structure › Body › Roof and Pillars
Navistar, Inc reported this defect to federal regulators on Jun 21, 2012 and put the number of vehicles at risk at 44. The repair is free for as long as the recall stands.
The defect
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 AND 2013 IC BUS CE AND RE COMMERCIAL BUSES MANUFACTURED FROM APRIL1, 2011, THROUGH MARCH 31, 2012, EQUIPPED WITH PROLO ROOF ESCAPE HATCHES. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
The risk
IN THE EVENT OF AN EMERGENCY, EGRESS OF THE BUS MAY BE HINDERED POSSIBLY RESULTING IN INJURY TO THE VEHICLE OCCUPANTS.
The remedy
NAVISTAR WILL NOTIFY OWNERS. SPECIALTY MANUFACTURING, INC. (SMI) WILL PROVIDE SERVICE KITS ALONG WITH REPAIR INSTRUCTIONS TO DEALERS AND OWNERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890 OR SMI AT 1-800-951-7867.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Ic Bus CE | 1 | 5 | 0 | 0 |
| 2013 Ic Bus RE | 0 | 4 | 0 | 0 |
| 2012 Ic Bus CE | 1 | 22 | 0 | 0 |
| 2012 Ic Bus RE | 0 | 12 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V287000.
Full record for the 2013 Ic Bus CE → · Recalls carrying a do-not-drive advisory → · Where this data comes from →