New Flyer Industries Ltd: Electrical System › Instrument Cluster/Panel
New Flyer Industries Ltd reported this defect to federal regulators on Jan 4, 2012 and put the number of vehicles at risk at 490. The repair is free for as long as the recall stands.
The defect
NEW FLYER IS RECALLING CERTAIN MODEL YEARS 2009-2012 XDE40, MODEL YEARS 2010-2011 MODELS XD35 AND XDE35, MODEL YEAR 2010 XD40, AND MODEL YEAR 2011 XN40 TRANSIT BUSES, MANUFACTURED FROM JANUARY 2010, THROUGH DECEMBER 2011, AND EQUIPPED WITH A PARKER-HANNIFIN (VANSCO) INSTRUMENT PANEL. THE PROGRAMMING OF THE INSTRUMENT PANEL IS SUCH THAT IF MULTIPLE ERROR MESSAGES ARE RECEIVED BY THE INSTRUMENT PANEL FROM THE VEHICLE POWERTRAIN, THE CHECK ENGINE AND/OR STOP ENGINE INDICATOR LAMPS ON THE DASH MAY NOT ILLUMINATE AND THE ENGINE MAY ENTER A SAFETY OR SHUTDOWN MODE OF OPERATION.
The risk
ENGINE SHUTDOWN WOULD RESULT IN LOSS OF VEHICLE PROPULSION OR VEHICLE STALL, EITHER OF WHICH INCREASES THE RISK OF A CRASH.
The remedy
NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE VERSION FREE OF CHARGE. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4876.
10 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 New Flyer XDE40 | 0 | 4 | 0 | 0 |
| 2011 New Flyer XD35 | 0 | 3 | 0 | 0 |
| 2011 New Flyer XDE35 | 0 | 4 | 0 | 0 |
| 2011 New Flyer XDE40 | 0 | 5 | 0 | 0 |
| 2011 New Flyer XN40 | 0 | 5 | 0 | 0 |
| 2010 New Flyer XD35 | 0 | 4 | 0 | 0 |
| 2010 New Flyer XD40 | 0 | 1 | 0 | 0 |
| 2010 New Flyer XDE35 | 0 | 4 | 0 | 0 |
| 2010 New Flyer XDE40 | 0 | 5 | 0 | 0 |
| 2009 New Flyer XDE40 | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V002000.
Full record for the 2012 New Flyer XDE40 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →