General Motors LLC: Air Bags
General Motors LLC reported this defect to federal regulators on Nov 8, 2011 and put the number of vehicles at risk at 1,798. The repair is free for as long as the recall stands.
The defect
GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES MANUFACTURED FROM JUNE 2, 2011, THROUGH OCTOBER 17, 2011. THE SECOND STAGE OF THE DUAL-STAGE AIR BAG WILL NOT INFLATE IN A SEVERE FRONTAL IMPACT. ACCORDINGLY, THE AIR BAGS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY NO. 208, "OCCUPANT CRASH PROTECTION."
The risk
AN IMPROPERLY DEPLOYED AIR BAG WILL INCREASE THE RISK OF INJURY TO THE OCCUPANT.
The remedy
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A NEW FRONT PASSENGER AIR BAG FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2011. OWNERS MAY CONTACT GMC AT 1-800-462-8782 OR CHEVROLET AT 1-800-222-1020.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Chevrolet Express | 13 | 6 | 0 | 2 |
| 2012 GMC Savana | 3 | 7 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V543000.
Full record for the 2012 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →