Navistar, Inc: Steering › Gear Box › Shaft Pitman
Navistar, Inc reported this defect to federal regulators on Jul 21, 2011 and put the number of vehicles at risk at 36. The repair is free for as long as the recall stands.
The defect
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 7, 2011, THROUGH JUNE 7, 2011, AND BUILT WITH DUAL STEERING GEAR FEATURE CODES 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, OR 05PUH. THE FASTENER THAT ATTACHES THE PITMAN ARM TO THE RIGHT SIDE STEERING GEAR MAY NOT HAVE BEEN TIGHTENED TO ITS SPECIFIED TORQUE, OR THE LOCKING FEATURE ASSOCIATED WITH THE FASTENER MAY NOT HAVE BEEN PROPERLY INSTALLED. AN UNDER TORQUE CONDITION AND/OR MISSING LOCKING FEATURE MAY CAUSE A LOOSE CONNECTION POSSIBLY ALLOWING THE PITMAN ARM TO SEPARATE FROM THE STEERING GEAR RESULTING IN LOSS OF STEERING CONTROL.
The risk
LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH THAT MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy
DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 19, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 International Workstar | 0 | 14 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V372000.
Full record for the 2012 International Workstar → · Recalls carrying a do-not-drive advisory → · Where this data comes from →