NHTSA campaign 11V138000 · Part 573 safety recall report

Triple E Recreational Vehicles: Equipment › Recreational Vehicle/Trailer

Triple E Recreational Vehicles reported this defect to federal regulators on Mar 1, 2011 and put the number of vehicles at risk at 2. The repair is free for as long as the recall stands.

The defect

TRIPLE E IS RECALLING CERTAIN MODEL YEAR 2007 EMPRESS AND MODEL YEAR 2008 TOPAZ MOTOR HOMES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

The risk

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

The remedy

TRIPLE E IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

2 model years covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2008 Triple E Rv Topaz0200
2007 Triple E Rv Empress0500

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V138000.

Full record for the 2008 Triple E Rv Topaz → · Recalls carrying a do-not-drive advisory → · Where this data comes from →