Turtle Top: Equipment Adaptive/Mobility
Turtle Top reported this defect to federal regulators on Jul 30, 2010 and put the number of vehicles at risk at 14. The repair is free for as long as the recall stands.
The defect
TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, AND MAY TRAVEL PAST THE FLOOR LEVEL.
The risk
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
The remedy
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT [email protected].
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2009 Ford Odyssey | 0 | 4 | 0 | 0 |
| 2009 Ford Odyssey LT | 0 | 3 | 0 | 0 |
| 2009 Ford Van Terra | 0 | 2 | 0 | 0 |
| 2009 Freightliner Odyssey XL | 0 | 1 | 0 | 0 |
| 2009 Gm Odyssey | 0 | 2 | 0 | 0 |
| 2009 Gm Terra Transport | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 10V354000.
Full record for the 2009 Ford Odyssey → · Recalls carrying a do-not-drive advisory → · Where this data comes from →