New England Wheels: Equipment Adaptive/Mobility
New England Wheels reported this defect to federal regulators on Mar 24, 2009 and put the number of vehicles at risk at 513. The repair is free for as long as the recall stands.
The defect
NEW ENGLAND WHEELS, INC. IS RECALLING 513 RICON WHEELCHAIR LIFTS WHICH IT INSTALLED ON MY 2005 THROUGH 2007 FORD E-SERIES COMMERCIAL VANS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
The risk
A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
The remedy
NEW ENGLAND WHEELS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NEW ENGLAND WHEELS AT 1-800-886-9247.
3 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2007 Ford E-Series | 0 | 2 | 0 | 0 |
| 2006 Ford E-Series | 0 | 6 | 0 | 0 |
| 2005 Ford E-Series | 10 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 09V096000.
Full record for the 2007 Ford E-Series → · Recalls carrying a do-not-drive advisory → · Where this data comes from →