Van Hool N.V.: Equipment
Van Hool N.V. reported this defect to federal regulators on Apr 27, 2007 and put the number of vehicles at risk at 450. The repair is free for as long as the recall stands.
The defect
ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS AS TRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM "R" (REVERSE) TO "D" (DRIVE) SHOULD THE PHONE RECEIVE A CALL.
The risk
THIS INTERFERENCE CAN CAUSE IMPROPER SHIFTING OF THE TRANSMISSION, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.
The remedy
VAN HOOL IS WORKING WITH ZF/ARENS TO DEVELOP A MORE EFFECTIVE REMEDY FOR THIS CAMPAIGN. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT VAN HOOL AT 1-800-222-2871 OR ZF AT 1-734-416-6200.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2007 Van Hool C2045 | 0 | 6 | 0 | 0 |
| 2007 Van Hool T2145 | 0 | 5 | 0 | 0 |
| 2006 Van Hool C2045 | 0 | 8 | 0 | 0 |
| 2006 Van Hool T2145 | 0 | 6 | 0 | 0 |
| 2005 Van Hool C2045 | 0 | 6 | 0 | 0 |
| 2005 Van Hool T2145 | 0 | 5 | 0 | 0 |
| 2004 Van Hool C2045 | 0 | 7 | 0 | 0 |
| 2004 Van Hool T2145 | 0 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 07V186000.
Full record for the 2007 Van Hool C2045 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →