2022 Ram Promaster complaints

Van brakes unexpectedly causing loss of control of vehicle for up to 5 seconds. Cannot accelerate when this occurs. While entering a major highway and accelerating, the van braked on its own and would not accelerate causing a semi to almost run into the back end of the van. The braking happens frequently and without warning. There is no rhyme or reason as to when it will occur as in road conditions, speed, curves, weather, etc. Took to Lithia dealership in Billings, MT four times and the problem still has not been resolved. 10 Aug 2022: Lithia could not verify the forward collision error. 1 May 2023: Lithia pulled code C14A5 sensor blinded and ordered new camera. 7 July 2023: Lithia pulled code B1006-49 internal electronic failure, removed and replaced the FFCM and calibrated the camera. 25 Sep 2023: Lithia pulled code C14A5-92 sensor blinded and the FFCM was recalibrated Turned Forward Collision off but the unexpected braking still occurs. This issue has been ongoing ever since I purchased the van in July 2022. This is an extreme safety issue as I have absolutely NO CONTROL over the van when the forward collision takes over.

When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought this was traction control not working properly due to a software problem etc.

Forward Collision Warning ("FCW") shuts down during vehicle operation, FCW Off dash warning light comes on, dash message system indicates FCW system restarting a couple of times, and then messages FCW unable to start, take unit to the dealer for servicing. This happens about every other time vehicle is started. Vehicle taken into local dealer twice, the last being on May 22, 2023, where dealer confirmed it was able to reproduce problem. From repair invoice: " 2960 NEEDS FORWARD FACING CAMERA FOR HALF CAMERA FAULT Cl4A5-92. SENSOR BLINDED BUT CANNOT REPLACE DUE TO CHRYSLER CALIBRATION PROCEDURE CURRENTLY UNAVAILABLE AT THIS TIME." I purchased unit brand new, 59 miles on odometer. FCW turning off has happened intermittently since I purchased (February 2023). I reached out to the manufacturer, FCA LLC, last month via e-mail and they could not provide and expected date replacement/repair parts will be available. My assigned service advisor at the local dealer no longer returns my calls or e-mails on when part will be available. Please note other 2022-23 Promaster owners have the same forward collision warning problem too. Please see the following chat strings: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The left brake actuator (68603568AA) literally fell apart on the vehicle at 40,000 miles. This triggered a warning on the dash and disabled emergency braking as well as cruise control. The local RAM dealers refuse to do anything about it because the warranty expired 4,000 miles ago, so we took it to an independent mechanic. They ordered the replacement part but informed us it was back ordered with no ETA and that there are no aftermarket parts available. After an exhaustive search, the mechanic was able to secure the factory part, only to find out the right actuator (68591375AA) was in a box labeled for the left side. I personally spent several days looking for another. I even called dealerships in Canada and was told it’s on a “continent-wide backorder with no ETA." Finally, we were able to secure another, only to discover the exact same problem upon arrival. Now, the mechanic has been trying to order a right-hand actuator in the hope the left one might be in the wrong box as well and a THIRD left. The vehicle has been completely inoperable for over two months, with no end in sight. This vehicle is critical to our business and we've had to rent a replacement at over $500 a week. So far, this has cost now us over $3,000...for what should have been a $200 part and an hour of shop labor. I strongly believe Stellantis should be covering all of this for us, as they are the ones responsible for the complete lack of parts availability for critical safety parts such as emergency bra

Lemon Law Initiated, Chrysler/Mopar Case #[XXX] Support requested for refund of Ram Promaster fleet purchase from Johnson Auto Plaza via [XXX] Johnson Auto Plaza (originating dealer) 112410 East 136th Brighton, Colorado 80601 [XXX] 06/15/2023 Paonia, Colorado RAM would not turn off--keyless malfunction apparently Roamly RV Insurance did not respond to Roadside Assistant I did not know at the time that I could have/should have contacted Mopar RAM continues to run so our best option at the time was to drive toward the closest Ram Dealer in Montrose, Colorado---30.99 miles away Flower Motor Company 2580 North Townsend Avenue Montrose, Colorado 81401 Unfortunately, the Fuel ran low via dashboard alert--RAM would not turn off after repeated attempts, so against our better judgement, we added fuel with the SAFETY ISSUE (!!!) of adding fuel to an running vehicle. Again, with what seemed like the only option, we reluctantly added fuel WHILE THE RAM WAS RUNNING!!!! SO SCARY!!!!! Service Department/Dealership at the Flower Motor Company in Montrose, Colorado was closed upon arrival (Dealership and Service Department hours 8:00am-5:30) SAFETY ISSUE!!! We had to sleep in the RAM in the parking lot of the dealership--WITH THE MOTOR RUNNING!!! The Montrose Police came to help turn off engine but with no luck, they agreed that spending the night in the RAM was perhaps the best action, yet this was again a SAFETY ISSUE (!!!) due to the vulnerability of sleeping on a property without permissi

Absolutely ZERO service parts availability for over a year now for the REAR BRAKE SYSTEM. no Rotors, brake pads, caliper assemblies from any RAM dealer in the US. This is a relatively new vehicle, however we cannot service our brake system because RAM will not supply the market with service parts!

The contact owns a 2022 Ram Promaster 2500 equipped with a Mobility Network I-Class Model, S/N: 75864-2020. The contact stated while lowering the wheelchair lifter with 600 pounds on the lift, the lift rubbed against the rear tires. The contact lifted the wheelchair lifter and noticed that the lift also rubbed against the rear tires. The contact checked the manual of the wheelchair lift and noticed that the lift was installed incorrectly, and that it was missing the filler plates, causing the floor of the vehicle to deform and causing the lifter to rub against the rear tires of the vehicle. The installation company was contacted but the installation company provided no assistance. The wheelchair lift was not repaired. The manufacturer was not contacted. The failure mileage was 9,239.

When using Adaptive Cruise Control (ACC) with Traffic Sigh Assist (TSA) engaged (the default) on an interstate or other high speed road - for example the current highway speed limit is 65 and the ACC maximum speed is also set at 65 MPH, the TSA (wrongly) detects a much lower speed limit, say 25 MPH, the system flashes a warning AND AUTOMATICALLY APPLIES THE BRAKES without allowing the driver to respond to the warning message. According to the user manual, what is supposed to happen, is that the TSA warning message displayed on the dash says "new speed limit detected" and SUGGESTS that the driver can accept the detected speed limit as the new ACC maximum speed by pressing the RES resume button on the the steering wheel. If the driver does not respond, the ACC max speed stays as set. This is seriously dangerous! imagine going 65 MPH in heavy traffic and suddenly, unexpectedly the brakes are applied so violently that the vehicle skids and swerves out of its lane. This has happened multiple times to me. I believe this is caused by 2 problems: 1 The TSA wrongly detects a significantly lower speed limit sign. I don't know for sure but I guess it might "see" a sign on an exit ramp or parallel service road. 2 The vehicle automatically sets the new TSA speed as the ACC top speed and automatically applies the bakes instead of allowing the driver the option of setting the new speed limit by pressing the RES button. I have spent the last week trying to report this to the RAM dealer and C

1. Service Airbag Warning Light - illuminates on the dash every 15-20 minutes while driving 2. Forward Collision Warning icon illuminates on the dash every time the vehicle is driven, regardless of the number of times it is turned off via the settings feature on the UConnect display. SOS Call Unavailable/Please visit an authorized dealer - this message pops up on the UConnect display every 15-20 minutes while vehicle is driven. I have taken the vehicle to a Ram/Chrysler dealership in Tucson, AZ. and the dealer has stated that they found nothing wrong with the vehicle and if the issue persists, there is nothing they can do and that I should just wait for a "bug" fix to be provided by Chrysler Corporation to address any potential software issues. I feel unsafe driving the vehicle, as I do not know if the airbag will deploy if i'm ever involved in a collision.

The text coincides with this video I made. Here is its URL. https://youtu.be/hpA-Dw_-ihY This is my second time reporting this issue. My first report was comprised of just text. I was told that a video would be more helpful. The issue follows: Periodically when I have been using Adaptive Cruise Control the van will automatically, harshly apply the brakes in the middle of the highway. It took me a while to figure out what was happening. It has to do with Traffic Sign Assist which is enabled by default. When the van detects a speed limit sign that is at a speed limit slower than what I am traveling, a message appears on the dash that says "New Speed Limit Detected. Press "Res" to Reject" This is the opposite of the way the owners manual says Traffic Sign Assist should work. The owner's manual says when a new speed limit is detect the user will be given the OPTION to accept the new speed. The manual says, if the user does not accept the new speed the vehicle will continue as it was. It will not apply the brakes. The consequence of the way it is implemented in my van is that if you do not see the message (because your eyes on the road) the van will AUTOMATICALLY apply the brakes. I have had it happen when traveling 65 mph and encountered a 25 mph speed limit sign at an exit. It only occurs with white speed limit signs. A 45 MPH speed limit sign appears on a service road at time :16. Just as the speed limit passes out of my FOV the message appears on the dash and the brakes are ap

While using adaptive cruise control and traffic sign assist, the vehicle has a feature called intelligent speed assist. It is supposed to detect new speed limits signs and ask the user if they want to adjust their set speed. Instead, the feature automatically changes the set speed without user input. For example, you are going down the highway with adaptive cruise control set to 75 mph. The vehicle erroneously picks up a lower speed limit of 45 mph (could be for feeder road, highway exit speed, or old construction sign, etc...). Within a few seconds the vehicle begins to aggressively brake on the highway in order to reach the lower speed limit. This is very dangerous as it is a surprise to the driver and could result in a collision.

Crankcase Breather System: Vent Valve Fault code stored for block crankcase breather valve. The fault code is 052E71. A lot of Mercedes cars are reporting it online and no recall has been made

Is intelligent speed assist implemented backward in the new Ram Promaster 3500? I attached a screenshot of the owners manual page describing how it should be working. I have experience several instances of the van automatically slamming on the brakes when traveling down the highway when the van recognizes a 25 mph speed limit sign for an off ramp. I have not been the only one. There are other posts about similar situations on the Ram Promaster Facebook page. I have a 2023 Solis 59PX that is built on the (new) 2022 Ram 3500 chassis. My Promaster happened to come with adaptive cruise control. This post is regarding the implementation of the intelligent speed assist feature which can automatically adjust the max speed of the van based on traffic signs it recognizes. The manual says that "the message in the instrument cluster display will indicate the new detected speed limit by suggesting the driver to press "RES" to accept it." Where the manual says the instrument panel prompts the user to press a button to accept the suggested speed, I recall my instrument panel requiring me to press a button to dismiss the accepted speed. If I didn't see the prompt to dismiss the new speed, I recall the van automatically changing speeds. I recall mine switching speed on several occasions, automatically, without having to press anything, which resulted in some dangerous moments when traveling 65 MPH on the highway and the van detecting a 25 MPH sign for an off-ramp and slamming on the brakes.

I'd like to report a safety issue with the RAM PROMASTER 3500 chassis. Ours is a Winnebago Solis PX Campervan. The sliding van side door is often impossible to open from the inside. There is a plastic lever that doesn't catch and is ineffective. I've been locked in many times after pulling and pulling on it and when the front seats are turned around for camping it's difficult to use the front doors to exit. Obviously, in case of an emergent need to get out of the van, this is dangerous. I've seen many other owners of this model complain of the same issue. I believe its serious enough to require a recall but in any event, it should be redesigned immediately. There has not to my knowledge by inspected by any of the entities you've listed though I don't know if others have complained to them. It is available for inspection. Thank you.

Electronic parking break automatically applies when the vehicle is in gear (drive/reverse) when beginning to drive up or down slopes. This limits drivers ability to control the vehicle when driving up or down hilly terrain. Problem has repeatedly occurred but dealer was not able to reproduce issue. There are no warning light or messages with this issue.

Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.

The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he was driving 15 MPH while he was driving 60 MPH. The vehicle was taken to an unknown dealer who could not duplicate the failure. The vehicle was then taken to a second dealer where it was diagnosed that the Forward Collision Avoidance camera needed to be recalibrated. The contact was informed that the cracked windshield needed to be replaced. The dealer was awaiting the part to replace the windshield. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 30,000.

A big chunk of tread separated from the tire while on a 3000 mile trip. We believe it occurred when we were nearly home and were lucky that there was no blowout. There was no damage to the tire that we are aware of but it could have been very dangerous situation.