2019 Ram Promaster complaints

AROUND 4,000 MILES MY BRAND NEW VAN DIED ON ME GOING UP A SMALL INCLINE ROUND AROUND A SMALL CURVE. I LOST ALL POWER AND A HEAD ON VEHICLE ALMOST HIT ME HEAD ON BECAUSE I LIST ALL POWER, I LOST POWER STEERING, I LOST BRAKING POWER AND I AND MY DAD ALMOST DIED BECAUSE I WAS VEERING OFF A CLIFF. I RESTARTED THE VEHICLE AND WAS ABLE TO RETURN THE VEHICLE TO THE ROAD. AT AROUND 5,000 MILES MY AIR BAG LIGHT CAME ON FOR A HALF OF A DAY DRIVING. I HAVE HAD RADIATOR FLUID SMELL AND LEAKING. AT 5,600 MILES THE RAM DEALER SAID I HAVE A HOLE IN MY RADIATOR AND MY VEHICLE HAS TO WAIT IN THEIR SHP FOR 30 DAYS UNTIL THEY CAN GET THE NEW RADIATOR. THEY DON'T KNOW WHY IT DIED ON ME.

WE HAVE 3 RAM PROMASTERS AND ALL 3 HAVE AN OIL LEAK AT THE OIL COOLER, COSTING OVER $800 EACH TO HAVE REPAIRED. AGAIN, ALL 3 HAVE HAD THE SAME ISSUE RESULTING IN OVER $2,400 IN REPAIRS.

WE HAVE CONTACTED RAM AND OUR LOCAL DEALER MULTIPLE TIMES. DEALER SAYS THEY ARE NOT RECEIVING PARTS FOR RECALL W00. RAM SAYS THEY ARE SENDING A LIMITED NUMBER. WE WERE #10 ON THE DEALER REPAIR LIST A MONTH AGO. NOW WE ARE 15. RAM AND THE DEALER NEED TO STEP UP AND GET THIS ISSUE FIXED FOR ALL RAM 3500 OWNERS NOW. *TR

A REPUTABLE RV DEALERSHIP IN BROWNSTOWN, MI SOLD AND DELIVERED TO ME ON 12 MARCH 2020 A NEW 2020 WINNEBAGO TRAVATO INTEGRATED ONTO A 2019 RAM PROMASTER CHASSIS. AT THE TIME OF DELIVERY THERE WAS AN ACTIVE SAFETY RECALL POSTED BY FCA IN JANUARY OF 2020 ON THE CHASSIS. I WAS NOT INFORMED OF THE RECALL BY THE DEALERSHIP WHICH IS IN VIOLATION OF FEDERAL LAW, 49 USC S 30112. I FOUND OUT ABOUT THE RECALL AND INFORMED THE DEALERSHIP. THEY CLAIMED THEY DID NOT KNOW ABOUT THE RECALL. ACCORDING TO FCA, THERE IS NO REMEDY FOR THE RECALL (TRANSMISSION SHIFTER CABLE). THE DEALERSHIP SEEMS UNCONCERNED THEY VIOLATED THE LAW AND IS "NOW" ONLY INTERESTED IN GETTING THE RECALL REPAIRED ONCE FCA HAS THE REMEDY. *TR

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>20V-036RECALL DATE: JANUARY 23, 2020 MANUFACTURER RECALL NUMBER: W00 MANUFACTURER IS NOT PROVIDING A REMEDY IN A TIMELY MANNER.

MY VEHICLE HAS BEEN RECALLED FOR A SAFETY ISSUE W00 20V-036. THERE IS NO ENGINEERING FIX YET DESIGNED. WINNEBAGO/DODGE AND IT'S ASSOCIATED DEALERS ARE STILL SELLING THE VEHICLE DESPITE THE RECALL WHILE OWNERS WAIT FOR CORRECTIVE MEASURES.

WHEN I TAKE MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE THE CAR SLOWS DOWN BUT THEN STARTS TO ACCELERATE AGAIN. ON A CITY STREET AT A STOP SIGN/LIGHT. A LIGHT WILL BRIEFLY FLASH ON DASH THAT SAYS "HILL HOLDER - SEE SERVICE". I'VE TAKEN IT TO BE CHECKED. THEY DROVE IT AND COULD NOT DUPLICATE. THIS ONLY HAPPENS INTERMITTENTLY SO THAT DIAGNOSTIC IS NOT GOING TO TELL ANYTHING.

VEHICLE ACCELERATES WHEN FOOT IS ON THE BRAKE AND OFF THE ACCELERATOR PEDAL. LIGHT COMES ON THAT SAYS 'SERVICE ' HILL HOLDER'

TL* THE CONTACT RENTED A 2019 RAM PROMASTER 1500. WHILE DRIVING APPROXIMATELY 25 MPH, BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED AFTER DRIVING OVER A BUMP IN THE ROAD. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000. *DT*JB*DT *TR

THE DESIGN IN THE CAB AND PLACEMENT OF THE CUP HOLDERS CREATE A SAFETY HAZARD. THE CUP HOLDERS ARE RIGHT NEAR THE FLOOR CAUSING THE DRIVER TO REMOVE THEIR EYES FROM THE ROAD TO GET THEIR CUP, AND EVEN A SPLIT SECOND WITH YOUR EYES OFF THE ROAD COULD CAUSE AN ACCIDENT. THEY NEED TO RAISE THE CUP HOLDERS ON THE DASHBOARD AREA AND FRONT OF THE VEHICLE HIGHER FOR SAFETY. REACHING DOWN IS EQUALLY AS DANGEROUS AS TEXTING AND DRIVING AT THE SAME TIME. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE REACHES DOWN FOR THEIR CUP AND HAS AN ACCIDENT WITH THE POOR DESIGN AND PLACEMENT OF THE CUP HOLDERS. NOTHING HAS HAPPENED YET BECAUSE I RECOGNIZE THE DANGER OF THE DESIGN AND PLACEMENT AND WILL NOT USE THAT VEHICLE FEATURE UNTIL THEY FIND A WAY TO CORRECT IT. I TOOK DELIVERY OF THE VEHICLE LAST WEEK, I ORDERED IT IN JANUARY AND THEY BUILT IT. 07/12/2019 I NOTICED THE ISSUE WHEN I PICKED THE VEHICLE UP FROM THE DEALER.