Page 2 of 3 · complaints 51–100 of 137

2015 Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Tires › Tread/Belt
Filed Sep 17, 201910,000 milesAL

TL* THE CONTACT OWNS A 2015 RAM 3500 EQUIPPED WITH NEXEN ROADIAN-A/T PRO IT TIRES, SIZE: 235/80/R17 (NA). WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE VIBRATED SEVERELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE FRONT DRIVER'S SIDE TIRE EXPERIENCED BUBBLING AND TREAD SEPARATION. THE TIRE WAS REPLACED, BUT THE FAILURE RECURRED WITH THE REPLACEMENT TIRE APPROXIMATELY 10,000 MILES LATER. THE CONTACT INDICATED THAT FIVE SEPARATE TIRES LOCATED IN THE FRONT AND REAR OF THE VEHICLE EXPERIENCED THE SAME FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE DOT NUMBER AND VIN WERE NOT AVAILABLE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.

Power Train › Driveline › Differential Unit
Filed Sep 17, 2019173,000 milesTN

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT TOOK THE VEHICLE TO CARLOCK CHRYSLER DODGE JEEP RAM FIAT OF TUPELO (966 CROSS CREEK DR, SALTILLO, MS 38866, 662-842-2277) FOR ROUTINE MAINTENANCE AT 151,000 MILES. THE SERVICE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS DUE FOR A DIFFERENTIAL OIL CHANGE, THE CONTACT AGREED TO THE SERVICE AND A DIFFERENTIAL OIL CHANGE WAS PERFORMED. AT 173,000 MILES, THE CONTACT BEGAN TO HEAR A NOISE COMING FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE CONTACT THEN RETURNED TO THE DEALER TO HAVE THE VEHICLE INSPECTED. THE MECHANIC TEST DROVE THE VEHICLE AND THE REAR DIFFERENTIAL BEGAN TO SEIZE. THE CONTACT WITNESSED THE MECHANIC TRYING TO ACCELERATE, BUT THE VEHICLE FAILED TO ENGAGE AND WOULD NOT ACCELERATE. THE DEALER DIAGNOSED THAT THE REAR DIFFERENTIAL FAILED AND WOULD COST APPROXIMATELY $6,000 TO REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED THAT A REPRESENTATIVE WOULD CONTACT HIM REGARDING THE MATTER, BUT THE CONTACT HAD YET TO HEAR FROM ANYONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 173,000.

Tires
Filed Sep 6, 20198,232 milesMO

DRIVER'S SIDE, FRONT TIRE (ORIGINAL EQUIPMENT NEXEN ROADIAN) SEPARATED WHILE DRIVING STRAIGHT ON A HIGHWAY AT 55 MPH. SEPARATION CAUSED EXTREME VIBRATION AND INSTABILITY. CAUSED TRUCK TO BECOME UNDRIVABLE.

Power Train
Filed Aug 6, 20192,500 milesWA

UNDER CERTAIN DRIVING CONDITION THE THROTTLE DOES NOT RESPOND IN A TIMELY MANNER. IN MERGING TRAFFIC IF YOU LET UP ON THE THROTTLE AND THEN APPLY IT AGAIN, THE ENGINE DOES NOT RESPOND FOR UP TO 2 SECONDS. THIS IS A VERY DANGEROUS SITUATION, IN HEAVY TRAFFIC MANY HAVE COMPLAINED TO FCA/RAM STARTING WITH THE 2013 MODEL THROUGH THE CURRENT MODELS. THERE ARE MANY SIMILAR COMPLAINTS OF "DEAD PEDAL" ON EACH YEAR AND 2500 OR 3500 WITH DIESEL ENGINES, BOTH WITH THE 68RFE AND AISIN TRANSMITTER. SOME TRUCKS AND/OR DRIVERS HAVE MORE TROUBLE WITH THE ISSUE THAN OTHERS. IT IS PAST TIME FOR YOU TO GET RAM TO ADDRESS THIS ISSUE. I LOOK THROUGH THE MANUFACTURERS COMMUNICATION SECTION AND SEE NO RESPONSE TO THIS ISSUE. THERE ARE MANY COMPLAINTS ON YOUR SITE COVER THIS TIME FRAME FOR THE YEAR/MODELS, AND THAT IS A TIP OF THE ICEBERG. I HAVE LEARN TO DRIVE AROUND THIS ISSUE MOST OF THE TIME, HOWEVER I WORRY THAT MY WIFE THAT DRIVES THE TRUCK IN THE WINTER IN ARIZONA COULD GET IN A BAD ACCIDENT BECAUSE OF THIS. I WOULD GLADLY TALK TO SOMEONE ABOUT THIS ISSUE.

Steering
Filed Jul 5, 2019120,000 milesCA

DEATH WOBBLE VIOLENT SHAKING TIRE BOUNCING OR SOMETHING. I ALMOST CRASHED MY TRUCK, I REPLACED THE HUBS DIDN'T FIX IT, I HAD THE TIRES BALANCED SAME PROBLEM, I REPLACED FRONT SHOCKS SAME PROBLEM, I DON'T WANT THE TRUCK I COULD DIE IN THIS UNSAFE TRUCK, DEALER WILL NOT TAKE IT BACK. CAN YOU HELP. (XXXXX) REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tires
Filed Jun 30, 20197,900 milesMD

NEXEN ROADIAN HTX RH5 LT235R/80-17 LR E. RIGHT FRONT TIRE HAS STARTED TO HAVE AN INTERNAL ISSUE. THE TIRE HAS "CROWNED" ON THE TREAD LINE. MEANING IT HAS AN ARC ON TREAD AREA FROM SIDE TO SIDE AND IS HIGHER IN THE CENTER. VEHICLE VIBRATES WHILE DRIVING IT BETWEEN 40 TO 70 MPH. ALL TIRES WERE ROTATED AT ABOUT 6,500 MILES. THE VEHICLE IS AT 7,900 MILES CURRENTLY. THE VEHICLE HAS ALWAYS HAD SOME SHAKING TO IT SINCE IT WAS NEW. IT HAS GOTTEN PROGRESSIVELY WORSE. I WON'T EVEN BOTHER WITH A WARRANTY CLAIM. THESE TIRES SHOULD BE BANNED FROM US DOT APPROVAL AND FCA SHOULD BE FINED HEVAVELY FOR BEING ALLOWED TO PUT NEXEN TIRES ON IT'S TRUCKS PERIOD. ALL OWNERS SHOULD BE GIVEN CREDIT TOWARDS PURCHASING REPLACEMENT TIRES. THERE ARE MANY FORUMS WITH VARIOUS COMPLAINTS ABOUT THE NEXEN TIRES BEING INSTALLED ON RAM TRUCKS. FOR THE SAFETY OF MYSELF AND FELLOW RAM OWNERS THE NEXEN TIRES SHOULD BE BANNED FROM ENTERING THE USA EITHER VIA OEM CHOICE OR ANY RETAILER OR COMMERCIAL SELLER. THESE TIRES HAVE AN EARLY 2014 DATE CODE. I'LL BE PURCHASING A NICE NEW PAIR OF BRIDGESTONE TIRES FOR MY TRUCK.

Steering
Filed Apr 28, 201927,000 milesMD

RECALL V06 ALLOWS WELDING OF ADJUSTABLE PARTS. THIS MEANS WHEN STEERING NEEDS ADJUSTMENT IN FUTURE, THE OWNER IS STUCK WITH BUYING ALL NEW PARTS TO REPLACE THE WELDED PARTS!!! HOW CAN YOU ALLOW THIS BURDEN BEING SHIFTED TO THE OWNERS WHEN FCA CAUSED THE PROBLEM BY NOT THREADING THE PARTS CORRECTLY?

Unknown or Other
Filed Apr 17, 201936,500 milesND

HEAD LINER IS FALLING DOWN WITCH CAN IMPACT HEAD WHILE DRIVING

Steering
Filed Apr 7, 201955,000 milesCO

WHILE DRIVING THE TRUCK AND TURNING SLIGHTLY LEFT, I HIT A SMALL BUMP ON THE ROAD AND MY TRUCK STARTED VIBRATING UNCONTROLLABLY AND I LOST THE ABILITY TO STEER THE VEHICLE. THE VEHICLE VIBRATED SO HARD THAT I SLID ACROSS OTHER LANES OF TRAFFIC TO MY RIGHT WITHOUT BEING ABLE TO STEER. I BROUGHT THE VEHICLE TO A COMPLETE STOP ON THE SIDE OF THE ROAD. AFTER THE COMPLETE STOP, I WAS ABLE TO DRIVE AND STEER THE VEHICLE. SINCE THIS INCIDENT HAPPENED, I HAVE HAD THE SAME ISSUE HAPPEN WHEN I'M DRIVING WHILE TURNING AND HITTING A BUMP. I'VE HAD THIS HAPPEN ON INTERSTATE HIGHWAYS, STATE HIGHWAYS AND FLYOVER ON RAMPS. THE DEALERSHIP DOES NOT KNOW WHAT IS WRONG AND IS UNABLE TO FIX THE PROBLEM AT THE MOMENT.

Service Brakes
Filed Mar 28, 201972,000 milesSC

WHILE DRIVING ON HIGHWAY CRUISE CONTROL FAILED TO WORK, BRAKE LIGHT WENT ON AND STEERING WHEEL TURNED UPSIDE DOWN.*DT *DT BOTH JAM NUTS WERE FOUND TO BE LOOSE.*JB

Electronic Stability Control (esc)
Filed Mar 27, 2019300,000 milesID

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL FAILED, WHICH CAUSED THE VEHICLE TO ACCELERATE AND BRAKE ON ITS OWN. FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS (550 N ALBERTA ST, POST FALLS, ID 83854) WAS CONTACTED, BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

Steering
Filed Feb 18, 201929,400 milesNV

THE STEERING WHEEL BEGAN LOSING IT'S FUNCTION AFTER TURNING OUT OF MY DRIVEWAY, WHILE I WAS DRIVING DOWN MY STREET, AT APPROXIMATELY 20-25 MPH. IT WOULD TURN APPROXIMATELY 90 DEGREES WITH NO AFFECT SUDDENLY. I HAD IT TRANSPORTED TO THE RENO DODGE DEALERSHIP. THEY AT FIRST TRIED TO CHARGE ME FOR A REALIGNMENT. I TOOK IT TO ANOTHER REPAIR SHOP, AND THEY IDENTIFIED THAT THERE WAS A RECALL ON THIS ISSUE DUE TO A FAILURE IN THE 'DRAG LINKAGE.' I WENT BACK TO RENO DODGE AND THEY ADMITTED THERE IS A RECALL, BUT THEY DIDN'T HAVE THE UPDATED INFIRMATION FROM CHRYSLER, SO THEY WOULD NIT FIX IT. I HAD THE REPAIRS DONE AT THE OTHER SHOP, AND FCA HAS NOW BEEN AVOIDING REIMBURSING ME. THEY KEPT TELLING ME THEY COULDN'T IDENTIFY MY VIN, THEN THE HAD OTHER 'TECHNICAL DIFFICULTIES',THEY CLOSE MY CASE AS SOON AS THEY OPEN IT! THEY HAVE DONE THIS 4 TIMES NOW!

Air Bags
Filed Feb 14, 201983,000 milesTX

MANUFACTURING DEFECT IN A DRAINAGE RAIL ON SUNROOF CAUSES WATER TO RUN INTO ELECTRONICS AND SIDE CURTAIN AIRBAG AND ITS WIRING. THIS LEAKING OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY. HERE'S A YOUTUBE VIDEO OF MY FINDINGS. HTTPS://M.YOUTUBE.COM/WATCH?V=QMXFK_UUVY4&T=29S

Suspension
Filed Dec 17, 201870,221 milesLA

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING APPROXIMATELY 78 MPH, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT NOTICED THAT THE THREAD ON THE NUT FROM THE INNER TIE ROD WAS SHAKING. THE VEHICLE WAS TAKEN TO LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457, (318) 238-3383) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,221. THE VIN WAS NOT PROVIDED.

Exterior Lighting
Filed Nov 15, 201858,000 milesTX

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS KEPT GOING OUT SEVERAL TIMES. THE CONTACT REPLACED ALL OF THE BULBS, SPECIFICALLY THE LOW BEAM HEADLIGHTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS OPERATED NORMALLY. THE DEALER (CLASSIC CHRYSLER DODGE JEEP RAM, 1102 WALTON DR, TEXARKANA, TX 75503, (903) 716-0600) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR NEXT WEEK. THE CONTACT INDICATED THAT HE HAD TWO OTHER 2016 RAM 3500 VEHICLES THAT EXHIBITED THE SAME FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 58,000.

Power Train
Filed Nov 4, 201867,000 milesMI

ON PRESSING THE ACCELERATOR PEDAL, THERE IS A NOTICEABLE HESITATION BEFORE THE POWERTRAIN RESPONDS. I FEAR ONE DAY GETTING T BONED (SIDE IMPACT) FROM ANOTHER MOTORIST THAT IS UNABLE TO STOP OR NOT REALIZING THIS IS HAPPENING TO ME AND NOT SLOW DOWN QUICK ENOUGH. THIS IS ONLY NOTICEABLE FROM ACCELERATING FROM TAKEOFF AS IN LATER GEARS THE RESPONSE FROM ACCELERATOR TO RESPONSE IS FASTER. I BOUGHT THIS TRUCK USED ALMOST 2 MONTHS AGO AND DEALERSHIPS AND RAM CUMMINS FORUMS SITE THIS AS A COMMON PROBLEM!

Steering
Filed Nov 1, 201830,121 milesWV

PITTMAN ROD BOLTS KEEP BACKING OFF, 2ND TIME THIS HAS HAPPEN. LOST OF STEERING. STEERING WHEEL SITTING BETWEEN 120 DEGREES AND 180 DEGREES..

Air Bags
Filed Oct 20, 201815,000 milesFL

MY TRUCK 2015 DODGE RAM 3500 WITH 15K MILES AIR BAG ON DRIVER SIDE IS NOT WORKING IS THE DRIVER FRONTAL SQUIB 2 CONTROL CIRCUIT OPEN CODE# B000213 AND DRIVER FRONTAL SQUIB 1 CONTROL CIRCUIT OPEN CODE# B000113

Wheels
Filed Aug 6, 20187,458 milesTX

BEFORE I HAD 7500 MILES ON VEHICLE I HAD TO REPLACE BOTH STEER TIRES DUE TO SEPARATION THAT WAS DETERMINED TO BE DEFECTIVE TIRES, SINCE THE I HAVE HAD TO REPLACE 3 ADDITIONAL TIRES FOR SAME DEFECT, COMPLETE SEPARATION OF BUILD MATERIAL THAT HAS CAUSED EXTREME BOUNCE AND VIBRATION RESULTING IN 5 TIRES BEING REPLACED DUE TO DEFECTS, RETAILER THAT HAS HANDLED THE LAST 3 STATED THIS IS VERY COMMON TO THE RAM TRUCKS WITH THESE NEXEN BRAND TIRES

Suspension
Filed Jul 27, 20185,000 milesUT

MANY CONSUMERS ARE REFERRING TO THE ISSUE AS "DEATH WOBBLE". AT HIGHWAY SPEEDS (50+) ANY SLIGHT BUMP WILL CAUSE A VIOLENT WOBBLE IN THE STEERING. THERE WAS A SAFETY RECALL (R46) FOR 2013-2014S AND CHRYSLER INDICATED THEY TOOK CARE OF THE ISSUE BUT I AM HAVING THE SAME ISSUE WITH MY 2015 RAM 3500 LARAMIE LONGHORN. IN ADDITION, THE TRUCK GOES THRU FRONT TIRES IN 10-15K MILES.

Power TrainCrash
Filed Jul 26, 201838,000 milesMT

WHILE PARKED ON SIDE OF HILL AND LOADING AN ATTACHED TRAILER, TRANSMISSION PARK FAILED AFTER APPROX 15 MINUTES CAUSING TRUCK TO ROLL DOWN HILL BARELY MISSING BUILDINGS THROUGH A FENCE AND INTO A BOG. IN CALLING DEALER THIS MORNING SAYS A RECALL FOR TRANSMISSION LOCKING PIN BUT RECEIVED NO NOTICE.

Power Train
Filed Jul 2, 2018GA

DEALER WONT FIX RECALLS....DEALER SAYS THEY DO NOT HAVE THE PARTS....HAS BEEN MANY MANY MONTHS AND DEALER SAYS THEY DO NOT HAVE PARTS.

Wheels
Filed May 29, 201828,000 milesTX

2015 DODGE RAM 3500 DUALLY WITH 28,000 MILES ON IT AND I HAVE ALREADY REPLACED 3 OF THE 6 TIRES DUE TO TIRE TREAD SEPARATION. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE, BUT HAVE NEVER OWNED THIS BRAND OF TIRES EITHER. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE TRUCK TO BEGIN WITH. VERY POOR TIRE!

Seats
Filed May 26, 201859,000 milesTX

TAKATA RECALL WHEN DRIVING MY VEHICLE ON THE HIGHWAY OR FREEWAY AT HIGH SPEEDS OF 65 TO 80 MPH THE WHOLE TRUCK BEGINS TO VIBRATE.HAVE GOTTEN IT CHECKED MECHANICALLY FOR FAULTS.TIRES HAVE BEEN CHECKED AS WELL AS STEERING COMPONENTS AND SUSPENSION AND EVERYTHING IS IN GOOD SHAPE.WAS TOLD THAT ITS NORMAL FOR A 2015 RAM 3500 DUALLY TO VIBRATE SO MUCH .ITS NOT.THERE ABSOLUTELY NO READON WHY A NEWISH TRUCK SHOULD VIBRATE SO MUCH THAT IT FEELS LIKE ITS GOING TO FALL APART ON ITS OWN.ITS NOT NORMAL AND ALL THE PEOPLE ON THE FORUMS WITH THE SAME PROBLEM HAVE BEEN TOLD BY THE DEALERS THAT IT IS NORMAL.IT IS A DRIVING HAZARD THAT ITS ONLY A MATTER OF TIME BEFORE DODGE HAS LAWSUITS ON ITS FRONT DOOR FOR NEGLICENCE ON THEIR PART FOR THE BAD VIBRATIONS MAKING BOLTS FALL OFF AND CAUSING A WRECK.

Power Train
Filed Apr 26, 2018TX

I HAVE RECEIVED MULTIPLE RECALLS ON THIS VEHICLE AND 2 OTHERS I OWN. WHEN I TAKE THEM TO THE DEALERSHIP I AM TOLD THEIR ARE NO PARTS AVAILABLE. LAST WEEK I WAS TOLD THAT DODGE IS FIXING NEWER CARS FIRST. HOW CAN I GET MY VEHICLES REPAIRED?

Steering
Filed Mar 30, 201835,600 milesFL

I CAN'T DRIVE MY TUCK DUE TO THE FACE THE TRUCK BEING TO SHAKE OUT OF CONTROL AND I HAVE TO PULL OVER . I GO THE TRUCK HOME BUT DUE TO THE INSANE SHAKING I DO NOT DRIVE THE VEHICLE.

Engine
Filed Mar 22, 2018TX

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT ARP CHRYSLER DODGE JEEP IN SEGUIN, TEXAS AND ANCIRA CHRYSLER JEEP DODGE RAM IN SAN ANTONIO, TEXAS WERE MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Unknown or Other
Filed Feb 24, 201845,000 milesAR

WHEN STARTING FROM A STATIONARY OR NEAR STATIONARY POSITION, THE TRUCK WILL HESITATE FOR 1-2 SECONDS IF THE ACCELERATOR IS FULLY DEPRESSED. THE ACCELERATION MUST BE SLOW AND GRADUAL TO AVOID THE HESITATION. THE IS DANGEROUS WHEN SLOWLY MERGING INTO TRAFFIC.

EngineFire
Filed Feb 12, 2018WI

VEHICLE WAS PARKED AND CAUGHT IN FIRE IN THE ENGINE COMPARTMENT *TT *CN

Service Brakes
Filed Feb 7, 2018FL

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (SERVICE BRAKES, HYDRAULIC) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Feb 7, 2018FL

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB

Unknown or Other
Filed Feb 7, 201869,620 milesFL

SINCE RECALL #17V-562 HAVEN'T BEEN FIXED DEALER DON'T HAVE READY SINCE 09/2017 AND THIS CAN MAKE FIRE OR EXPLOSION, THEN LIGHT ENGINE CAME ON 02/01/2018 DEALER FIXED CONCERN 26 EMISSION PROBLEM, WITH BREATHER CRANKCASE , THIS IS RELATED BECAUSE WATER VAPOR ...... WHY DEALER CHARGE $1913 TO ME ON 02/01/2018 AT GREENWAY CHRYSLER JEEP AT 9051 EAST COLONIAL DR ORLANDO FL 32817, THIS RECALL 17/V 562 IF IT WAS FIXED SINCE 09/2017 THEN THIS WATER VAPOR PROBLEM WITH BREATHER CRANKCASE SHOULD BE AVOIDED. PLEASE CALL ME [XXX] I FEEL GOT CHARGED BECAUSE DODGE FAIL TO AVOID THIS PROBLEM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *PM *TR

EngineFire
Filed Jan 19, 2018110,000 milesKS

MY DODGE RAM TRUCK WAS THE SUBJECT OF THREE SAFETY RECALLS, TWO OF WHICH WERE COMPLETED DECEMBER 12, 2018. A THIRD SAFETY RECALL, T25/NHTSA 17V-302, THAT, AT THE TIME OF MY FIRE INCIDENT, HAD NOT BEEN APPROVED BY CHRYSLER FOR THE WORK TO BE DONE. THE TWO SAFETY RECALLS WERE COMPLETED BY A DEALER APPROXIMATELY 80 MILES AWAY FROM MY HOME. ON THE DAY AFTER PICKING UP MY TRUCK, THE TRUCK'S ENGINE COMPARTMENT HAD A FIRE DURING MY 1-MILE DRIVE HOME FROM WORK. I OBSERVED SMOKE COMING FROM UNDER THE HOOD, TURNED OFF THE MOTOR, OPENED THE HOOD AND OBSERVED FLAMES. MY LOCAL FIRE DEPARTMENT RESPONDED TO THE SCENE, BUT I HAD ALREADY EXTINGUISHED THE FIRE. I NOTIFIED CHRYSLER AND THEY SUBSEQUENTLY DISPATCHED AN INVESTIGATOR TO MY HOME TO CONDUCT AN EVALUATION. ON JANUARY 3, 2018, THE INVESTIGATOR MET WITH ME AND PHOTOGRAPHED MY DAMAGED ENGINE COMPARTMENT. THE INVESTIGATOR HAD EARLIER INFORMED ME THAT CHRYSLER WOULD NOT PAY FOR THE TOW TO A DEALERSHIP WHERE A PROPER EVALUATION COULD TAKE PLACE. THE SAFETY RECALL INDICATED THAT, FOR MY MODEL AND YEAR OF TRUCK, THE WATER PUMP COULD FAIL AND "MAY" CAUSE A FIRE IN THE ENGINE COMPARTMENT. TODAY, JANUARY 19, 2018, I RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES INFORMING ME THAT AFTER THEIR INSPECTION OF MY VEHICLE, "THE INFORMATION AT HAND WOULD NOT PERMIT US TO ASSOCIATE THE FIRE WITH A MANUFACTURING OR ASSEMBLY ERROR..." THEIR EVALUATION PROCEDURE WAS HAPHAZARD, AT BEST, AND HANDLED IN A VERY POOR MANNER. I ASKED THE EVALUATOR ABOUT HIS PR

Electrical System
Filed Jan 3, 201850,000 milesFL

VEHICLE FAILS TO START IN COLD WEATHER BELOW 55 DEGREES. WHEN IT IS BELOW 55 DEGREES, THE WIN MODULE WILL NOT RECOGNIZE THE KEY FOB AND VEHICLE WILL NOT START. I MUST KEEP INSERTING THE KEY FOB, TURN IT OFF AND ON, RECYCLE DOOR LOCKS, OPEN AND CLOSE DOOR. I HAVE BROUGHT THIS TO THE DEALER. NO PARTS AVAILABLE. BROUGHT IT TO CHRYSLER'S ATTENTION, NO REPAIRS OR PARTS. IF I NEEDED TO GO ANYWHERE IN AN EMERGENCY, IT WOULD BE IMPOSSIBLE. ATTACHING VIDEO OF WHAT I GO THROUGH. WOULD LIKE TO KNOW WHY CHRYSLER DOES NOT HAVE PARTS NOR ARE THEY REPLACING DEFECTIVE PARTS UNDER WARRANTY. WEB SITE IS NOT ALLOWING ME TO UPLOAD A VIDEO OF THE PROBLEM

Engine
Filed Dec 27, 201757,000 milesOK

MANUFACTURERS FAILED TO REMEDY A RECALL FOR THE WATER PUMP IN A TIMELY MANNER.

Engine
Filed Nov 10, 201740,000 milesNY

BOUGHT TRUCK NEW AND AT 40K MILE MARK WATER PUMP ASSEMBY FAILED WHILE DRIVING ON HIGHWAY AT 75 MPH TOWING CAMPER,ALMOST CRASHED,LOST STEERING & CONTROL, TRUCK ALMOST CAUGHT FIRE, WAS SO HOT, STEEMING & SMOKING , MECHANIC COULDNT TOUCH HOOD FOR 45 MINUTES. STRANDED FOR A WEEK BEFORE FIXED-NOW AT THE 80K MILE MARK RE-CALL CAME OUT FOR EXACT PROBLEM AND NOW THERES NO FIX AVAILABLE ? ROLLING THE DICE WITH MANY LIVES ! AFRAID TO DRIVE THE VEHICLE. ALL MY ISSUES DOCUMENTED AT CHRYSLER CARE. I CAN NOT BELIEVE THEY ARE LETTING PEOPLE DRIVE THIS VEHICLE WITH NO FIX ....I NEED HELP AS WELL AS ALL WHO OWN THIS VEHICLE ORIGINAL ACCIDENT HAPPEND 3/2016

Engine
Filed Nov 7, 201736,500 milesWA

IF YOU LET UP ON THE THROTTLE FOR A TRAFFIC ISSUE AND PRESS IT BACK DOWN QUICKLY THE THROTTLE RESPONSE GOES DEAD FOR 1-2 SECONDS. THIS A REAL SAFETY ISSUE IN LEFT TURNS AND/OR MERGING INTO TRAFFIC. AKA DEAD PEDAL, WHICH IS WELL DOCUMENTED ON INTERNET SITES ASSOCIATED WITH RAM DIESEL PICKUPS.

Service Brakes
Filed Nov 6, 2017VA

I WAS PULLING OUT OF A PARKING SPACE AND I HEAR A LOUD POP LOTS POWER STEERING AND BRAKES SYSTEM . THE CAR IS ONLY 2 YRS OLD

Engine
Filed Nov 3, 2017ID

THERE IS A DEFINITE DELAY IN ACCELERATION WHEN PULLING OUT IN TRAFFIC. SOMETIMES 2 OR 3 SECONDS OR MORE. ALSO WHEN DRIVING IN TRAFFIC IF YOU LET UP ON THE ACCELERATOR AND THEN RESUME ACCELERATING IT ALMOST FEELS LIKE THE VEHICLE STALLS. VERY DANGEROUS.

Service Brakes
Filed Aug 29, 201750,000 milesMN

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT TOOK THE VEHICLE TO ROSEVILLE CHRYSLER JEEP DODGE RAM (2805 LONG LAKE RD, ROSEVILLE, MN, 55113) FOR TRANSMISSION WORK. THE CONTACT INQUIRED WITH THE DEALER TO HAVE THE BRAKE BOOSTERS ADJUSTED BECAUSE THE DEALER STATED THAT THEY FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT THIS WAS THE FOURTH TIME THE BRAKE BOOSTERS FAILED. WHILE DRIVING, THE BRAKES SEIZED AND THE VEHICLE WOULD NOT STOP. PER THE MANUFACTURER'S ORDERS, THE DEALER REPLACED THE BRAKE BOOSTERS AS A COURTESY. THE MANUFACTURER AGREED TO HAVE THE FAILURE REPAIRED, BUT STATED THAT THIS WAS THE LAST COURTESY OR REIMBURSEMENT. ANY ADDITIONAL FAILURES REGARDING THE BRAKE BOOSTERS WOULD BE AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Suspension
Filed Aug 17, 201731,000 milesTX

SHAKE IN THE TRUCK BEGINNING AT 65MPH UP TO AROUND 75MPH. I HAVE REPLACED TIRES, RIMS, REBALACED TIRES, REPLACED STEERING STABILIZER SHOCK, TRIED RUNNING AT DIFFERENT TIRE PRESSURES, ALL WITH NO IMPROVEMENT IN THE SHAKING.

Engine and Engine Cooling › Exhaust System
Filed Jul 28, 2017100,000 milesLA

TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LAKESHORE CHRYSLER JEEP DODGE JEEP RAM FIAT LOCATED AT 330 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 641-9595, AND THE CONTACT WAS INFORMED THERE WAS A THREE WEEK BACK LOG TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Steering
Filed Jul 25, 201720,362 milesWV

LOST STEERING TO THE LEFT, ONLY 2 INCHES OF TRAVEL. DRAG LINK ADJUSTMENT LOCK NUTS BACKED OFF ON THERE OWN. ALMOST HIT 3 VEHICLES INCLUDING A WV STATE TROOPER. RECEIVED A WARNING TICKET FOR DEFECTIVE EQUIPMENT.

Power Train
Filed Jun 30, 20171,000 milesTX

DURRING NORMAL DRIVING CONDITIONS THE VEHICLE HAS SIGNIFICANT LAG IN THROTTLE RESPOSE, AS NOTED IN FORUMS AS A "DEAD THROTTLE". THE DELAY CAN BE AS SIGNIFICANT AS A COUPLE OF SECONDS BEFORE THE VEHICLE RESPONDS. I AM AFRAID THAT IT COULD OCCUR IN SITUATION WHEN ACCIDENT AVOIDANCE IS NESSECARY AND THE THE VEHICLE WILL NOT RESPOND CAUSING AN ACCIDENT. THE DELAY HAPPENS OFTEN, AND HAS BEEN DOING IT OVER THE SPAN OF SEVERAL MONTHS.

Electronic Stability Control (esc)
Filed May 25, 201791,000 milesFL

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 35 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) INDICATOR ILLUMINATED WITHOUT WARNING. DADELAND DODGE REPLACED THE ESC MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. ..UPDATED 07/31/17 *BF *CN

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed May 23, 201720,000 milesCA

TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (COAST AUTO CENTER INC. 530 CHETCO AVE, BROOKINGS, OR 97415) WHERE IT WAS DIAGNOSED THAT THE DEGRADATION OF THE SELECTIVE CATALYTIC REDUCTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT DODGE HAD NOT YET MANUFACTURED THE PART. THE MANUFACTURER STATED THAT THE CONTACT COULD TAKE THE VEHICLE TO THE DEALER EVERYDAY TO HAVE IT CHECKED, BUT OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Steering
Filed May 21, 201726,300 milesGA

TRUCK HAS 26,300 MILES ON IT. 7 DAYS AFTER GETTING THE TRUCK SERVICED AND ALIGNED AT MY LOCAL DEALER, WHILE DRIVING AT 70 MPH ON THE HIGHWAY IN GAINSVILLE, FL, THE STEERING WHEEL SLOWLY BECAME MIS-ALIGNED TO THE LEFT BY OVER 180 DEGREES, CAUSING REDUCED ABILITY TO STEER TO THE LEFT, A CHECK ENGINE LIGHT, A FAILURE OF THE ANTI-LOCK BRAKE CONTROL MODULE, AND FAILURE OF THE CRUISE CONTROL. I STOPPED AT NEAREST DEALER WHO SAID THE TRUCK WAS UNSAFE TO DRIVE, BUT DID NOT HAVE ANYONE AVAILABLE TO LOOK AT IT FOR AT LEAST A WEEK AND OFFERED NO FURTHER OPTIONS. BEING AS I WAS 200 MILES FROM HOME, I TOOK THE TRUCK TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING DRAG LINK JAM NUTS WERE LOOSE ALLOWING THE DRAG LINK TO ROTATE AT RANDOM. HE WAS UNABLE TO TELL WHETHER THE DEALER FAILED TO TIGHTEN THEM AFTER THE ALIGNMENT OR BECAUSE THEY WERE NEVER TIGHTENED AT THE FACTORY. THE DRAG LINK WAS RE-SET TO CENTER THE STEERING WHEEL AND THE JAM NUTS WERE TIGHTENED. I WAS ADVISED THAT HAD I NOT STOPPED TO HAVE IT FIXED, THE DRAG LINK COULD HAVE CONTINUED TO LOOSEN CAUSING A COMPLETE LOSS OF STEERING CONTROL. A QUICK GOOGLE SEARCH INDICATES THIS TO BE A RECURRING PROBLEM WITH THESE TRUCKS.

Engine
Filed May 10, 201723,365 milesMT

WHEN ACCELERATING (EITHER FROM A STOP OR A ROLLING STOP) AND THEN BRAKING AND THEN ACCELERATING AGAIN, THE ENGINE WILL HESITATE. SOME CALL THIS "DEAD PEDAL" BUT I FEEL IT'S DANGEROUS BECAUSE IT LEAVES VULNERABLE IN TRAFFIC TO A COLLISION. IT'S HAPPENED TO ME NUMEROUS TIMES AND AGAIN TODAY. I WAS AT A 4 WAY STOP AND PROCEEDED TO ACCELERATE WHEN IT WAS MY TURN, ABOUT 1/3 WAY INTO THE INTERSECTION, A VEHICLE TRAFFIC IGNORED THE STOP SIGN AND ATTEMPTED TO CROSS MY LINE OF TRAVEL. I HAD TO BREAK AND THEN IMMEDIATELY ACCELERATE AND THE TRUCK HESITATED WHICH LEFT ME IN THE INTERSECTION. IF THE OTHER VEHICLE HAD BEEN TRAVELING AT A FASTER RATE, IT WOULD HAVE T-BONED ME. AS IT WAS, THE OTHER DRIVER WAS ABLE TO MANEUVER HIS VEHICLE AROUND ME. TO ME, THIS ISN'T A DELAY IN WHICH THE TURBO SPOOLS UP TO HELP DELIVER POWER. IT ALMOST FEELS LIKE THE THROTTLE IS DEAD HOWEVER THE TRUCK IS STILL RUNNING. THE HESITATION CAN LAST ABOUT A SECOND OR SO BUT IN THAT TIME, I FEEL THE TRUCK IS UNSAFE.

Power Train
Filed Apr 20, 2017KY

AT 70 MPH OR ABOVE THE VEHICLE VIBERATES HEAVILY AND HAVE CHANGED TIRES AND BALANCED FOUR TIMES, IT FIBERATES IN THE REAR MOSTLY OR UNDER THE SEATS

Unknown or Other
Filed Apr 6, 2017100 milesWY

TWO YEARS AND REPEATED VISITS TO DETERMINE A GROSS LACK OF ACCELERATION. ALMOST NON RESPONSIVE AT TIMES. ALSO A GEAR SHIFT SLAM AT TIMES. DANGEROUS LACK OF POWER TO ACCELERATE TO CROSS MULTIPLE LANES, ACCELERATION AT METERED ON RAMPS AND CROSSING AGAINST TRAFFIC. HAVE ALL SERVICE RECORDS FOR PAST TWO YEARS, AT LEAST TWO SEPARATE DEALERSHIP SERVICE DEPARTMENTS AND NO CHANGE IN PERFORMANCE OR SOLUTION TO ISSUE

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 Ram 3500 → · Every 3500 year → · How the figures are calculated →