TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
2018 Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ROSEVILLE DODGE LOCATED AT 200 AUTOMALL DR SUITE A, ROSEVILLE, CA 95661 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
THERE IS AN OPEN RECALL ON THESE VANS (WE HAVE 3 OF THEM) THAT RAM HAS NOT DETERMINED A REMEDY FOR. I HAVE CONTACTED THEM AND HAD ONLY 1 CORRESPONDENCE RETURNED, BASICALLY SAYING THEY DO NOT HAVE AN ANSWER. *TR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE WOULD NO LONGER START WITHIN 14 MILES. THE VEHICLE WAS TAKEN TO ST. HELENS CHRYSLER DODGE JEEP RAM (57895 COLUMBIA RIVER HWY, WARREN, OR 97053, (503) 836-7944) WHO STATED THAT THE DIESEL EXHAUST FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,418.
WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT DEALERSHIP REPLACED BRAKE LIGHT ASSEMBLE AND GASKET ON REAR CAB BUT WATER STILL PRESENT AFTER RAINFALL OR CARWASH WHEN VEHICLE IS PARKED ALSO NOTED SEAT BOLTS AND OTHER PARTS UNDER SEAR HAVE RUST ON THEM. *TR
I FOUND 4 RECALLS ONLINE FOR THIS VEHICLE, NONE OF WHICH WE WERE NOTIFIED ON AND NONE OF WHICH HAVE BEEN CHECKED ON, YET THIS SITE SAYS THERE ARE NO UN RESOLVED RECALLS
TAIL GATE OPENED WHILE DRIVING DOWN THE ROAD
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT PHONED GRESHAM CHRYSLER DODGE JEEP RAM (1301 SOUTH, US-31 STE 2, GREENWOOD, IN 46143), AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE JUNE 18, 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
DIESEL ECODIESEL ENGINE CATASTROPHIC FAILURE WHILE DRIVING IN MOUNTAINOUS AREA. LOST ALL POWER IMMEDIATELY AND RESULTED IN INTERFERENCE WITH STEERING, BRAKES, AND NEED TO MOVE OFF OF THE ROADWAY TO AVOID OTHER TRAFFIC. VEHICLE ONLY HAS 11,300 MILES, FAILURE OCCURRED WITHOUT WARNING.
AIR SUSPENSION IN THE FRONT GOES DOWN ,REPAIRED AND GOES BAD AGAIN SOON .ITS 6TH TIME BEING REPAIRED WITH ONLY 32000 MILES.
ERG COOLER LEAK *TR
RECALL VB!/NHTSA 19V-757 ,WHEN I GOT THIS RECALL A COUPLE MONTHS AGO I WENT TO MY DEALER AND WAS TOLD THE PARTS WOULD BE AVAILABLE IN APRIL, CALLED APRIL 16TH AND WAS TOLD THAT THEY HAVE A LOT OF VEHICLES ON THE LOTS THAT NEED TO BE FIXED FIRST AND CHECK BACK IN JUNE TO SEE IF THE PARTS ARE AVAILABLE FOR MY VEHICLE. WHEN I LOOKUP THE PROBLEMS MANY OF THE SAME VEHICLES LIKE MINE ARE BURNING IN JUST A SHORT TIME. I AM VERY CONCERNED THAT THIS HAS NOT BEEN A PRIORITY FOR THE DEALER OR MANUFACTURE. I AM NOT DRIVING THIS VEHICLE AS MUCH AS I WANT TO, ALSO NOT ALLOWING MY GRAND CHILDREN IN THE VEHICLE. LOOKUP ECO DIESEL RAM TRUCKS ON YOUTUBE AND WATCH THEM BURN. *TR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THE BACKUP CAMERA AUTOMATICALLY DISPLAYED THE REAR IMAGE WHEN THE VEHICLE WAS SHIFTED TO REVERSE HOWEVER, AFTER SHIFTING THE VEHICLE INTO DRIVE THE BACKUP CAMERA REMAINED DISPLAYED. THE CONTACT STATED THAT THE CAMERA DISPLAYED FOR AN ADDITIONAL TWENTY MINUTES. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
I NOTICED, SHORTLY AFTER PURCHASING TRUCK FROM A USED CAR DEALER WITH 96000 MILES ON IT,THAT THE GAS MILEAGE WAS GETTING WORSE STEADILY( HIGHWAY MILES ).THEN ONE DAY, ON THE WAY HOME FROM WORK ,THE PASSENGER SIDE REAR TIRE WAS SMOKING. TOOK IT OVER TO MY MECHANIC AND FOUND OUT MY WHOLE REAR AXLE HAD TO BE REPLACED. THIS COST ME ALMOST 5000 DOLLARS
FLASHING DASH LIGHTS TPMS WARNINGS TOOK TRUCK IN AND WAS TOLD NOTHING WAS WRONG FEW MONTHS LATER TRUCK CAUGHT ON FIRE IN MY DRIVEWAY,CAUSE WAS UNKNOWN BUT ADJUSTER SAID POSSIBLE WIRING HARNESS, TRUCK WAS PARKED AND NOT RUNNING.*DT *TP
ECODIESEL ENGINE FAILED AT 38,000 MILES. MAIN JOURNAL BEARING ALLOWED CRANKSHAFT TO SLIP. THE VEHICLE WAS IN MOTION ON A HIGHWAY AT HIGHWAY SPEEDS. EXPERIENCED SEVERE ENGINE SHAKE.
I WAS NOTIFIED OF A RECALL VB1 FOR THE EGR ON MY ECODIESEL, TOOK THE TRUCK TO THE DEALERSHIP ON 1/18/20 FOR INSPECTION OF THE EGR. WAS INFORMED NO PARTS WERE AVAILABLE, NOR WOULD THEY BE AVAILABLE UNTIL AT LEAST THE END OF APRIL. WAS INFORMED TRUCKS THAT USED ANTIFREEZE COOLANT DUE TO CRACKED EGR WOULD GET REPLACED/REPAIRED FIRST. MY TRUCK HAS APPETITE FOR COOLANT, HAVE USED A BIT OVER 2 GALLONS SINCE NEW. YOU CAN SMELL COOLANT, ONE WOULD THINK THERE WAS A LEAK, WAS INFORMED IT WAS THE CRACKED EGR. COOLANT IN THE COMBUSTION CHAMBER WILL CAUSE PREMATURE ENGINE FAILURE. MY TRUCK WAS NOT RETURNED TO ME UNTIL 2/25/20 BECAUSE OF OTHER NEEDED WORK. MY FUEL MILEAGE HAS BEEN WELL BELOW THE EPA RATED 27 MPG, IS IT BECAUSE OF THE EGR? I HAD FAMILY EMERGENCY IN CALIF AND I PLANNED TO DRIVE THERE FROM MY HOME HERE IN AK, BUT DEALERSHIP DID NOT RECOMMEND DRIVING THAT FAR BECAUSE OF POSSIBLE ENGINE FAILURE ALONG THE WAY. I TRIED TRADING THE TRUCK FOR ANOTHER ONE, BUT NO DEALERSHIP WILL TAKE A TRUCK IN IN TRADE WITH A OPEN RECALL LIKE THIS! NOT EVEN A RAM DEALERSHIP! I DON'T HAVE ANY OPTIONS EXCEPT WAIT AND NOW THAT THE THE NATION IS HAVING CORONAVIRUS PROBLEMS, HOW MUCH LONGER WILL I WAIT FOR PARTS? THIS DEFECT CAN CAUSE FIRE OR POSSIBLY ACCIDENT DUE TO ENGINE FAILURE
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THERE WAS AN EXCESSIVE AMOUNT OF GLUE ON THE PASSENGER?S SIDE WINDOWS. THE VEHICLE WAS TAKEN TO FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS LOCATED AT (550 N ALBERTA ST, POST FALLS, ID 83854) TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND OFFERED LITTLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*DT CONSUMER STATED IMPERFECTIONS OF THE GLASS ON THE VEHICLE WAS DISCOVERED WHEN IT WAS PURCHASED AT 42 MILES ON ODOMETER. WINDSHIELD WAS REPLACED AFTER SEVERAL MONTHS. CONSUMER ASKED DEALER ABOUT THE GLASS ON PASSENGER AND DRIVER'S DOOR. CONSUMER WAS TOLD THERE WAS TOO MUCH GLUE WAS USED BY THE MANUFACTURE WHICH THESE DEFECTS CAUSED DISTORTION IN VIEWING OBJECTS.*JB
THE PASSENGER SEAT SENSOR WAS NOT GOING OFF WHEN SOMEONE WAS SITTING THERE NOT WEARING A SEATBELT, WHILE I WAS DRIVING.
TRUCK LEAKS SOMEWHERE. IT IS IN THE SHOP RIGHT NOW FOR THE 3RD TIME FOR THE LEAK. GOT TOLD IT WAS FIXED 2 TIMES ALREADY AND IT STILL LEAKED. THE TRUCK HAS HEATED BACK SEATS AND THAT'S WHERE THE TRUCK HOLDS WATER, UNDERNEATH THE BACK SEAT STORAGE. I WON'T USE THE HEATED BACK SEATS CAUSE MY CARPET STAYS WET WHEN IT'S RAINING. THERE IS ALSO A SUBWOOFER UNDER THE BACKSEAT WHERE IT HOLDS WATER, IT'S GOTTEN REPLACED ONCE ALREADY FROM THE WATER DAMAGE. AND IT HAS GOTTEN WET AGAIN. THE CARPET GOT REPLACED ONCE, THERE WAS MOLD, AND THE CARPET GOT WET AGAIN SO THEY ARE GOING TO HAVE TO REPLACE IT AGAIN CAUSE THERE IS MORE THAN LIKELY MOLD FROM IT HOLDING WATER.
I JUST WANTED TO CHARE THIS WITH YOU GUYS MY RAM 1500 ECODIESEL IS STILL NOT FIXED ALONG WITH EVERYBODY ELSE THE VB1 RECALL FCA IS DRAINING THERE FEET THE TRUCK HAS BEEN IN SERVICE FOUR TIMES NOW AND I AM STILL LOSING COOLANT AND THERE IT I KEEP ASKING WHEN ARE THE CORRECT PARTS GOING TO BE AVAILABLE TO ME AND I GET THE SAME ANSWER DEALERSHIP SAYS WE DONT KNOW NOTHING CALL FCA YOU CALL THEM AND THEY SAY NO REMEDY IN SITE THAT THEY ARE WORKING ON THE PROBLEM IT'S BEEN ALMOST 6 MONTHS NOW AND STILL NO PARTS AVAILABLE FOR THE PROBLEM SOMETHING NEEDS TO BE DONE AND VERY SOON I THANK YOU RAFAEL.
GOT THE RECALL, TOOK IT TO MY DEALER AND THEY SAID IT'S NOT MUCH OF A PROBLEM, AND WHEN THE FIX IS AVAILABLE THEY WOULD LET ME KNOW. WENT ONLINE AND SEEN SEVERAL OF THE TRUCKS LIKE MINE HAVE BEEN TOTALED FROM A FIRE, AND THEY BURN PRETTY FAST. THE DEALER STATED THAT THE FIX SHOULD BE AVAILABLE SOMETIME IN APRIL.
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO DIESEL EGR COOLER SAFETY RECALL. *LD THE CONSUMER STATED THE PART NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE.*JS *JS*DT*JB*JS*JS
SEVERE POWER LAG FROM THE TIME YOU PUSH THE ACCELERATOR TO THE TIME THE VEHICLE ACTUALLY INCREASES SPEED. FUEL MILEAGE HAS DECREASED 30%. THIS IS A PROBLEM WHILE DRIVING THE VEHICLE.
I ENTERED MY VEHICLE 2018RAM1500 THIS MORNING AFTER IT HAD BEING STORED INSIDE MY GARAGE OVERNIGHT. I SAT DOWN, PRESSED THE BRAKE AND WAS ABOUT TO START IT WHEN I NOTICED THE SHIFTER DIAL WAS ON 'R' AND BEGAN BEEPING CONTINUOUSLY. I USED THE IGNITION BUTTON TO SWITCH FROM 'OFF' "ACC" TO 'START' AND BACK/FORTH AND PRESSING ON THE BRAKE UNTIL I WAS ABLE TO SHIFT THE TRANSMISSION TO 'P'. ONCE IN 'P' I PRESSED THE BRAKE AND THEN STARTED THE TRUCK. WHEN I PROCEEDED TO MOVE ON REVERSE OUT OF MY GARAGE, IT BEGAN BEEPING CONTINUOUSLY AND FLASHING TWO MESSAGES ON THE DISPLAY , "SERVICE SHIFTER" FOLLOWED BY "SERVICE TRANSMISSION SHUT OFF ENGINE TO ENGAGE PARK" THEN MY RADIO BLACKOUT. I COULD STILL HEAR MUSIC AND WAS ABLE TO CONTROL IT BUT THERE WAS NO DISPLAY.
I WANT TO REPORT A SAFETY CONCERN. THE CONCERN IS ALREADY AWARE BY THE MANUFACTURER BUT I WANT TO ADDRESS THE POTENTIAL RISK IT PUT OUR FAMILY IN. THE RECALL IS KNOWN AS THE VB! OR NHTSA # 19V-757. WE BOUGHT THIS TRUCK TO HAVE A NICE AND RELIABLE CAR TO TRANSPORT OUR 1 YEAR OLD CHILD IN. OUR LAST 2012 JEEP GRAND CHEROKEE LEFT US STRANDED IN THE MIDDLE OF THE RODE WITH OUR KID DUE TO THE COMPUTER TELLING ALL INJECTORS TO STAY OPEN AND RESULTING IN THE MOTOR HYDRO-LOCKING ITSELF. WE TOOK OUT FINANCING TO PURCHASE AND THE GREAT 2018 ECODIESEL DODGE RAM. JUST 2 MONTHS INTO OWNING THIS MY WIFE LOST ALL POWER GOING DOWN THE FREEWAY. SHE REPORTED MASS AMOUNT OF SMOKE COMING FROM THE HOOD AND THANK GOD SHE MANAGED TO MERGE OVER ALL LANES AND TO THE BEST OF HER ABILITY WITH NO POWER GOT THE TRUCK OFF THE HIGHWAY BY ABOUT 5 FEET AND THEN QUICKLY TURNED OFF THE MOTOR AND DISTANCED HER SELF FROM THE TRUCK. SHE CALLED ME IN COMPLETE PANIC. THIS STORY WOULD BE MUCH DIFFERENT IF OUR CHILD WAS STRAPPED INTO THE CAR SEAT ON THIS PARTICULAR DRIVE. SINCE THIS OCCURRENCE THE TRUCK HAS BEEN PARKED IN OVER FLOW AT MY LOCAL DEALERSHIP AND CONTINUES TO SIT UNTIL FIAT DISCOVERS A CORRECT REPAIR TO THE CRACKING EGR. I WARN YOU TO ALL YOUR FAMILY MEMBERS THAT YOU HAUL DOWN THE ROAD IN YOUR ECODIESEL. THIS IS A REAL CONCERN! DEALERSHIP HAS CONFIRMED THIS WAS A RESULT OF THE VB1 RECALL. THEIR WAS NO EXTERIOR DAMAGE TO THE TRUCK AS THE MOTOR WAS QUICKLY SHOT OFF. THE INTAKE MANIFOLD NEEDS TO BE REPLACED,
THE AIR SUSPENSION FAILS AND THE FRONT END GOES DOWN AND ITS A VERY ROUGH RIDE .WITH IN 28000 K MILES IT HAS GONE BACK TO REPAIR THREE TIMES FOR THIS PROBLEM. CALLED RAM HELP CENTER THEY WONT TAKE THE VEHICLE BACK OR DO RECALL .BIG SAFETY PROBLEM. *LN*JB
I BOUGHT MY 2018 RAM 1500 EXPRESS CREW CAB 4X4 A YEAR AND 2 MONTHS AGO. IN ABOUT A MONTH AFTER PURCHASE I GOT A STAR-SHAPED CRACK ON MY WINDSHIELD. IN A FEW DAYS I SLIGHTLY HIT THE WINDSHIELD WITH A WIPER TO REMOVE A SNOW FROM IT. AND THAT STAR-SHAPED CRACK SUDDENLY WENT ALL WAY THROUGH THE WINDSHIELD, FROM SIDE TO SIDE. I REPLACED THE WINDSHIELD WITH THE OEM MOPAR ONE, IDENTICAL TO THE FACTORY ONE. A FEW DAYS AGO I WAS DRIVING THROUGH A LITTLE TOWN WHERE I WORK, MAINTAINING THE SPEED OF 30 MPH DUE TO THE LIMIT. SUDDENLY I HEARD SOMETHING (VERY FAR FROM SIGNIFICANTLY HEAVY) HIT MY WINDSHIELD. I'VE GOT A 3-4 INCH CRACK FROM THE BOTTOM RIGHT EDGE (PASSENGER SIDE). I CONTACTED THE MANUFACTURER, AND IT'S REPRESENTATIVE TOLD ME TO GO TO THE AUTHORIZED DEALER FOR INSPECTION. THE SERVICE MANAGER AT THE DEALERSHIP SHOWED ME THERE IS A TINY, NEEDLE TIP SIZE ROCK CHIP, ABOUT A COUPLE INCHES FROM THE EDGE ON THE CRACK. HE SAID, THERE'S NO ISSUE WITH ANYTHING ABOUT THE WINDSHIELD ITSELF AND STATED THAT I HAVE TO REPLACE IT ON MY OWN. I CALLED BACK THE MANUFACTURER AND GOT THE RESPONSE THERE'S NOTHING THEY CAN DO FOR ME IN SUCH A CASE. BUT AS A PART OF THE COMMON SENSE: IF THE WINDSHIELD GETS CRACKED SO EASILY, FROM THE CONSUMER'S STANDPOINT THERE'S AN OBVIOUS MANUFACTURING DEFECT AND SIGNIFICANT DEVIATION FROM THE DEFINED QUALITY AND SAFETY STANDARDS.
THE CENTER CONSOLE ON THE TRUCK FREEZE UP, TURN BLUE FOR A FEW THEN RESETS OR TURN BLACK THE RESETS OR WHEN REVERSING THE BACKUP CAMERA FREEZES AND STILL SHOWS THE PICTURE WHEN YOU PUT THE VEHICLE IN DRIVE THIS HAS BEEN GOING ON FOR ABOUT A YEAR, UCCONECT AND RAM SAID THERE WOULD BE A FIX IN DEC 2019 AND THERE IS STILL NO FIX, LOOKING AT YOUR RECALLS RECALLS FROM THE DEC 2019 NOTICES RECALL UMBER 19V-886 OR CHRYSLER'S UMBER VE2 IS THE EXACT SAME THING THAT IS GOING ON WITH MY TRUCK
I WAS DRIVING DOWN A WINDY COUNTRY ROAD AND THE CRUISE CONTROL ENGAGED ITSELF AND SET TO 90 MPH WHILE I WAS DRIVING ABOUT 50-55. CANCEL DID NOTHING, USING THE BRAKES CAUSED THEM TO SQUEAL BUT THE VEHICLE REMAINED ACCELERATING. I WAS ABLE TO DISENGAGE BY PUTTING THE ENGINE IN NEUTRAL AND USING THE PUSH BUTTON TO SHUT IT OFF.
AIR SUSPENSION GIVES OUT WILL AT HIGH RATES OF SPEED. IT BECOMES UNSAFE TO DRIVE. AND IS NOT RELIABLE TO BE ON THE ROAD AS NOT HAVING SUSPENSION IN A NEW VEHICLE AT HIGH OR SLOW RATES OF SPEED IS A SEVERE SAFETY ISSUE. THIS IS THE THIRD TIME THIS HAD HAPPENS AND WILL BE IN THE SHOP AGAIN FOR A QUICK FIX BY THE DEALER. I WILL BE CONTACTING WA STATE ATTORNEY GENERAL TO DO A LEMON LAW AS THIS FALL IN THE UN SAFE CATEGORY.
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER OR HEAT ACTIVATED, THERE WAS AN ABNORMAL MUSTY AND OR MOLDY ODOR DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUFFENBERG DEALER GROUP 187 AUTO CT, O'FALLON, IL 62269 (618) 624-2277 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) THE CONTACT CALLED THE DON DAVIS MOTOR COMPANY INC DEALER (979-543-329, LOCATED AT 2011 N MECHANIC ST, EL CAMPO, TX 77437) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER: 74969581. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERNSTEIN CHRYSLER DODGE JEEP (LOCATED AT 133 MARIETTA RD, CHILLICOTHE, OH 45601, 740-773-2200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE VEHICLE HAD MICRO FRACTURES IN THE EGR. THE DEALER ADVISED THE CONTACT NOT TO PARK THE VEHICLE NEAR HIS HOME DUE TO IT BEING AT A HIGH RISK OF CATCHING FIRE BECAUSE OF THE FRACTURES IN THE EGR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.*DT CONSUMER STATED THAT THE VEHICLE WAS TAKEN TO DEALER ON 10/24/2019. MANUFACTURER ISSUED A RECALL AND INFORMED CONSUMER THAT PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE UNTIL JUNE 2020. *DL
AFTER FUELING THE TRUCK THE FUEL NOZZLE GETS STUCK IN THE FILLER TUBE. I HAVE TO TWIST AND PULL VERY HARD TO GET THE FUEL NOZZLE OUT OF THE TUBE SPILLING FUEL ON TO THE GROUND AND MYSELF. LOOKING ON YOUTUBE THIS SEEMS TO BE A VERY COMMON ISSUE. I CUT MY FINGER WHILE TRYING TO PULL OUT THE NOZZLE,
THE EGR UNIT IN MY TRUCK IS CRACKED. MY DODGE DEALER STATES THAT THERE IS A BACKORDER ON THE PARTS AND ADDITIONALLY I THINK THEY DON'T HAVE A REMEDY AND ARE CALLING THAT A "BACKORDER". THE COOLANT VAPOR THAT ENTERS MY TRUCK IS CAUSING HEADACHES AND I AM CONCERNED MY TRUCK MAY CATCH ON FIRE DUE TO THE DOCUMENTED FACTS REGARDING CRACKED EGR UNITS. THE COOLANT VAPOR ENTERS THE TRUCK CAB WHILE MOVING OR PARKED AND WITH AND WITHOUT THE HEATER FAN BEING ACTIVATED.
MY VEHICLES HAS HAD A 2 RECALLS AND HAVE ALSO TAKEN IN FOR REPAIR. RECENTLY I HAD TO TAKE IT FOR A TICKING NOISE, THEY FOUND THAT THE TICKING NOISE WAS DUE TO AN EXHAUST LEAK ON THE RIGHT EXHAUST MANIFOLD. EVERY SEVERAL MONTHS THERE'S A NEW ISSUE FOUND WITH MY VEHICLE.
AIR SUSPENSION GOES OUT HARD TO DRIVE WHEN AIR SUSPENSION GOES OUT NOT DRIVING IT SITS LOW AND ON NUMB STOPS DRIVING WITH NO SUSPENSION IS A LAW SUIT WAITING TO HAPPEN
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP HOSE ERRONEOUSLY SHUT OFF. THE VEHICLE WAS TAKEN TO BAYSHORE CHRYSLER/JEEP (5225 I10 EAST, BAYTOWN, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CHECK VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL TANK, FILLER NECK, AND FUEL PUMP WERE ALL REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Ram 1500 → · Every 1500 year → · How the figures are calculated →