THE EVIC (ELECTRONIC VEHICLE INFORMATION CENTER) SWITCHES DO NOT WORK SO I CANNOT SEE SAFETY RELATED ISSUES DISPLAYED ON THE INSTRUMENT PANEL. LIGHTS ON CRUISE SWITCH AND ELECTRONIC GEAR SHIFT DO NOT ILLUMINATE NOR DOES THE EVIC CONTROL BUTTONS LOCATED ON THE LEFT AND RIGHT SIDE OF STEERING WHEEL . I WAS DRIVING AT NIGHT AND WHILE TRYING TO SET THE CRUISE CONTROL, BECAUSE THE LIGHTS WON'T ILLUMINATE I HIT THE GEAR DOWN BUTTON AND DOWNSHIFTED TO 1ST ON THE HIGHWAY WHILE DOING ABOUT 55MPH ALMOST CAUSING A ACCIDENT. FROM RESEARCH I'VE DONE ONLINE I BELIEVE IT MAY HAVE A BAD CLOCKSPRING AS OTHER OWNERS HAVE HAD THE SAME ISSUE ON THE SAME AND SIMILAR YEAR MODELS
2016 Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
TRUCK HAS 25,200 MILES ON IT AND HAS FUEL SENSOR FAILURE ALARM. AFTER READING SOME INFORMATION WITH OTHER OWNERS, THEY ALL HAVE THE SAME PROBLEM WITH THEIR RAM PICKUP. EVIDENTLY THIS HAPPENS ANYWHERE FROM 5,000 MILES AND UP. IT IS A $1000 REPAIR WHEN NOT UNDER WARRANTY. I BELIEVE THIS SHOULD BE A RECALL ITEM COVERED AFTER THE WARRANTY EXPIRES. SOME PEOPLE HAD THE REPAIR 2 OR MORE TIMES. I WAS DRIVING UP THE ROAD WHEN THE FUEL GAUGE SAID EMPTY AND IT'S FULL
FUEL LEVEL SENSOR INOPERABLE. CAN NOT GAUGE PROPER LEVELS OF FUEL IN THE VEHICLE.
THE HORN AND THE STEERING WHEEL CONTROLS DO NOT WORK. THE HORN WILL WORK WHEN LOCKING MY VEHICLE WITH THE KEY FOB BUT NOT BY PRESSING THE HORN. THE CONTROLS ON THE STEERING WHEEL DO NOT WORK AT ALL.
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS REFERRED TO AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, (817) 642-7894). AN INDEPENDENT MECHANIC INDICATED THAT DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
SEE ENCLOSED PAPERWORK REPORT FOR DETAILS OF ACCIDENT. *DT RECALL WAS FIXED AT CROWN DODGE.*JB
EXHAUST MANIFOLD BOLTS HAVE SHEARED AND SNAPPED. WITH LESS THAN 50K MILES ON THE TRUCK THE EXHAUST MANIFOLD BOLTS HAVE SHEARED. THIS RESULTS IN A LEAK OF EXHAUST GASES INTO THE CABIN OF THE TRUCK. MAKING THE VEHICLE UNSAFE AND AT RISK OF CARBON MONOXIDE POISONING. THE RAM DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM 3/6/2019
VEHICLE WAS RUNNING. SERIOUS OIL LEAK FORMED BETWEEN THE TOP OF THE ENGINE BLOCK AND THE OIL FILTER ADAPTER (THIS PART ALSO HOUSES TWO SENSORS AND AN OIL COOLER). THIS LEAK IS SO SEVERE OIL POOLS ON TOP OF THE BLOCK AND RUNS DOWN THE BACK OF THE ENGINE DIRECTLY ONTO TRANSMISSION BELL HOUSING AND EXHAUST PIPING. HOT PIPING CAUSES OIL TO BURN AND CREATES RISK OF FIRE. THIS IS AN EXTREMELY WIDESPREAD PROBLEM WITH 2014 AND NEWER CHRYSLER VEHICLES THAT ARE EQUIPPED WITH THE 3.6 LITER 'PENTASTAR' V6. CHRYSLER HAS SO FAR REFUSED TO RECALL THE PARTS, DESIGN A SUITABLE REPLACEMENT PART, OR FIX THE ISSUE OUTSIDE OF THE BASIC POWER TRAIN WARRANTY.
DURING COLD WEATHER (BELOW 0) THE AIR RIDE SUSPENSION DOES NOT WORK. IT FREEZES UP AND CREATES A DANGEROUS DRIVING CONDITION ON ROUGH OR UNEVEN ROADS. THE VEHICLE BOUNCES AND LOOSES TRACTION TO THE ROAD AND COULD CAUSE AN ACCIDENT TO OCCUR.
HELLO, I CALLED MY DEALERSHIP AND ASKED THEM ABOUT MY FUEL SENSOR, CHECK ENGINE LIGHT HAS BEEN ON. SOMETIMES WHEN I FILL UP MY TANK IT GOES AWAY. THAT BEING SAID. I HAVE SEARCHED THE I GERBER TO FIND OUT IT IS A COMMON PROBLEM WITH OUR RAM TRUCKS. DESLERSHIP WILL NOT COVER NOW THE POWER TRAIN WARRANTY. THIS SHOULD BE A RECALL. IT IS GOING TO CHARGE US NEARLY 1000 DOLLARS TO FIX IT. SIMPLE FIX. MY TRUCK HAS ONLY 60,0000 MILES BRAND NEW. SOMETIMES IT GOES AWAY WHEN I AM DRIVING AND THAN IT REAPPEARS. PLEASE MAKE THIS A RECALL THAT WAY WE CAN GET IT FIX. IF NOT I AM GOING TO HAVE TO FIX IT MYSELF. THANK YOU.
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED ESPECIALLY WHILE MAKING LEFT TURNS. WHEN THE VEHICLE ACCELERATED, THE POWER STEERING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS COLD STARTED, THE POWER STEERING WOULD NOT WORK AT ALL. THE CONTACT TOOK THE VEHICLE TO ATLANTA WEST CHRYSLER DODGE JEEP RAM (1251 THORNTON RD, LITHIA SPRINGS, GA 30122, (770) 942-1102) FOR PAST UNKNOWN RECALL REPAIRS REGARDING THE COMPUTER SYSTEM REPROGRAMMING. THE CONTACT BELIEVED THE POWER STEERING ASSIST SHORTED OUT DUE TO THE PREVIOUS RECALL REPAIRS. THE CONTACT STATED THAT THE FAILURES OCCURRED AFTER THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 97,500.
I WOULD LIKE TO THANK RAM WITH THE AWESOME TROUBLESHOOTING SKILLS YOU HAVE PROVIDED ME WITH MY PARKING SENSORS IN MY 2016 RAM. AFTER 6 TRIPS TO THE DEALERSHIP REPLACED ALMOST ALL THE SENSORS AND THE CONTROL MODULE. YOUR ANSWER IS TO TURN OFF YOUR SENSORS WHEN IT'S NOT SUNNY AND DRY OUT BECAUSE RAIN!!!! CAN AFFECT AN OUTDOOR SENSOR. SO ANYTIME IT RAINS I NEED TO TURN MY SENSORS OFF AND TURN THEM BACK ON WHEN ITS DRY. NOW EXPLAIN TO ME WHY I WOULD WANT TO BUY A FIAT/CHRYSLER PRODUCT.
AIR SUSPENSION HAS NEVER WORKED PROPERLY DURING WINTER MONTHS. HAD COMPRESSOR REPLACED IN 2-2018. IN THE LAST YEAR I HAVE EXPERIENCED A MINIMUM OF 12 INSTANCES WHERE THE VEHICLE WILL NOT ADJUST RIDE HEIGHT WHICH I HAVE PHOTOS OF. WHEN I PURCHASED MY VEHICLE NO ONE TOLD ME IT WOULD NOT FUNCTION PROPERLY DURING THE COLD MONTHS. MOST RECENTLY I WAS IN TO HAVE THE AUTO PARK RECALL TAKEN CARE OF. SINCE THIS UPDATE MY TRUCK IS TOTAL CRAP. I HAVE LOST 3MPG IN FUEL MILEAGE, THE TRUCKSS SHIFT PATTERN AND RUNNING RPM'S HAVE CHANGED AND IT DRIVES LIKE I'M TOWING SOMETHING. WHEN I RETURNED TO THE DEALER I WAS TOLD TO GET AND AFTER MARKET PROGRAMMER TO SOLVE THE ISSUE. REALLY! SO WHEN I GO IN THE NEXT TIME THEY CAN VOID MY WARRANTY. MY TRUCK RAN LIKE A BEAST BEFORE THE UPDATE AND AVERAGED 18.5 MPG, TODAY I AM AVERAGING 14.7 ON THE SAME EXACT TRIP. SOMETHING IS DEFINITELY WRONG WITH THIS PROGRAM.
THE COMPRESSOR THAT OPERATES THE AIR SUSPENSION IS BAD. UPON A LITTLE RESEARCH THIS SEEMS TO BE PROBLEM WITH A LOT OF RAM TRUCKS. ESPECIALLY IN COLD WEATHER CLIMATES. THIS HAPPENED WHILE I WASN'T DRIVING IT.
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
PICKUP'S AIR SUSPENSION FAILS TO WORK IN EXTREME COLD. IN JANUARY OF 2018 IT WAS BROUGHT IN TO DEALER AS COMPRESSOR HAD GONE OUT. IT WAS REPLACED BUT WAS DELAYED DUE TO BACK ORDER OF THE PART SO DIDN'T GET PICKUP BACK UNTIL MARCH. BEGINNING IN JANUARY OF 2019 WHEN TEMPERATURES WERE SUB ZERO THE PICKUP'S AIR SUSPENSION WOULD FAIL TO INFLATE FULLY (OR AT ALL) RESULTING IN HAVING TO DRIVE WITH LITTLE TO NO SUSPENSION. ONCE TEMPERATURES WARMED UP TO OR SLIGHTLY ABOVE 0 DEGREES, THE AIR SUSPENSION WOULD WORK. ON FEB 8TH, PICKUP WAS BROUGHT TO GET AN OIL CHANGE AT DEALERSHIP. AFTER LEAVING DEALERSHIP STOPPED AT A STORE. WHEN I GOT BACK IN THE AIR SUSPENSION APPEARED TO BE ACTING AS IT DID WHEN WEATHER WAS EXTREMELY COLD, TO WHICH I BELIEVED IT WOULD PUMP BACK UP HOWEVER, INSTEAD WARNING CAME ON SCREEN INDICATING "IMMEDIATE AIR SUSPENSION SERVICE / REPAIR NEEDED". I DROVE IT BACK TO DEALERSHIP AND THEY INDICATED THIS WAS LIKELY DUE TO COLD AND WAS COMMON WITH OTHERS OF THIS MODEL. SCHEDULED AN APPOINTMENT AND WAS TOLD TO DRIVE CAREFULLY HOME. SINCE THEN TOOK TO ANOTHER REPAIR SHOP AND THEY FOUND AN AIR BAG IS TORN. THEY CAN'T DETERMINE WITHOUT FIXING IT IF THAT WAS THE PROBLEM, OR WAS CAUSED BY THE PROBLEM (DID THE AIR BAG TEAR BECAUSE SUSPENSION WENT OUT OR DID THE AIR BAG GO OUT CAUSING THE SUSPENSION TO FAIL). COST WAS AROUND $600 TO REPLACE THE AIR BAG. HAVE DONE CHECKING AND APPEARS THIS IS A COMMON PROBLEM WITH THIS MODEL. THE SAFETY ISSUE WOULD BE HAVING PEOPLE DRIVING VEHICL
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
THE ORIGINAL PROBLEM HAPPENED EARLIER IN JANUARY OF 2019. I OPENED MY VEHICLE AND UPON STARTING IT, I BEGAN TO PUT MY SEAT BELT ON I NOTICED THE TENSION ON THE BELT WAS NON EXISTENT. IN FACT I HAD TO "HELP" THE BELT BACK DOWN INTO THE PULLEY. IT HAS NOT WORKED SINCE. SHORTLY AFTERWARDS MY AIR BAG LIGHT CAME ON ON MY DASH. I HAVE RECEIVED MULTIPLE FACTORY RECALL POSTCARDS IN THE MAIL AT MY NEW HOUSE LISTING MY VIN/VEHICLE AS WELL AS ISSUES WITH THE SEAT BELT AND AIR BAG SYSTEM. UPON RECEIVING THESE POSTCARDS, I FOLLOWED THE INSTRUCTIONS AS IT STATED ON THE CARD AND CALLED TWO LOCAL RAM SERVICE CENTERS: BRUNSWICK AUTO MART 3031 CENTER RD, BRUNSWICK, OH 44212 (330) 460-0721 (AUTHORIZED RAM SERVICE CENTER) AND SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND 13001 BROOKPARK RD, BROOK PARK, OH 44142 (216) 267-2100. THE BRUNSWICK SERVICE CENTER REFUSED TO ACKNOWLEDGE THE RECALLS AS THEY PERTAIN TO MY VEHICLE AND TOLD ME THAT I WOULD BE CHARGED. THE BROOK PARK SERVICE CENTER TOLD ME THAT MY VIN WAS NOT COMING UP IN THEIR SYSTEM. I STILL RECEIVE THE VEHICLE RECALL POSTCARDS FROM FIAT-CHRYSLER-DODGE-RAM HOWEVER MY LOCAL SERVICE CENTERS REFUSE TO FIX THE ISSUES BECAUSE I DIDNT PURCHASE FROM THEM. I ORIGINALLY PURCHASED THIS VEHICLE OUT OF STATE. I HAVE ALSO HAS PROBLEMS WITH MY TURN SIGNAL LAMP CONSISTENTLY GOING OUT. I PURCHASED THE VEHICLE WITH LESS THAN 15,000 MILES ON IT. IT NOW HAS A LITTLE OVER 30,000 MILES.
I OWN A 2016 RAM REBEL 1500 WITH THE AIR RIDE SUSPENSION. AS YOU ARE PROBABLY AWARE, THERE ARE CONSTANT ISSUES WITH THIS SYSTEM. I START MY VEHICLE THIS MORNING AND UPON ENTERING VEHICLE, A MESSAGE POPPED UP STATING,' IMMEDIATE AIR SUSPENSION SERVICE/REPAIR REQUIRED.' THE FRONT END WAS IN 'ENTRY/EXIT' MODE AND THE REAR WAS IN 'NORMAL' MODE. UPON FURTHER INSPECTION, I FOUND A BLOWN 40 AMP GREEN FUSE THAT IS FOR THE AIR SUSPENSION. I REPLACED THE FUSE MYSELF DUE TO CONVENIENCE ISSUES AND NOTED IN MY CAR FAX OF REPAIR. THIS AND MANY OTHER ISSUES WITH THIS SYSTEM HAVE ERUPTED AND IS NOT ACCEPTABLE.
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
2016 RAM 1500 WITH FACTORY AIR SUSPENSION SYSTEM FAILS WHEN TEMPERATURES FALL BELOW FREEZING. IT FAIL WHILE IN MOTION OR WHILE STATIONARY. THE SUSPENSION SYSTEM DROPS TO THE BUMP STOPS AND WILL NOT PROPERLY INFLATE TO A SAFE RIDE HEIGHT. ONCE THE AMBIENT TEMPERATURE WARMS TO ABOVE FREEZING, THE AIR SUSPENSION SYSTEM RETURNS TO NORMAL OPERATION.
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
AIR BAG DID NOT DEPLOY. TRAVELING ON CITY STREET GOING STRAIGHT AUTO FROM LEFT HIT ME MAKING LEFT HAND TURN. STUCK FRONT LEFT BUMPER I WAS GOING ABOUT 32 MPH. NO AIR BAG DEPLOYMENT.
WHEN ROLLING DOWN SIDE WINDOWS DURING COLD WEATHER, WINDOW COME OFF/OUT OF TRACK. THE WINDOW MAY STAY IN PLACE UNTIL HOURS LATER. AT SOME POINT, IT WILL FALL DOWN UNTIL IT HITS SOMETHING OR WILL FALL INTO THE BOTTOM OF THE DOOR. THIS CAN HAPPEN WHILE DRIVING, OR PARKED. THE FIRST TIME, THE WINDOW WENT OFF TRACK WHILE DRIVING ON THE HIGHWAY. THE WINDOW STAYED UP FOR AN ADDITIONAL 10 MINUTES THEN FELL INTO THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE 2-3 OCCURANCES, THE VEHICLE WAS IN DRIVE, BUT STOPPED WHEN IT CAME OFF TRACK. THE WINDOW STAYED IN PLACE UNTIL HOURS LATER WHILE PARKED IN A PUBLIC PLACE. ALL CONTENTS OF THE VEHICLE WERE UNSECURED AND IN PUBLIC DUE TO THE WINDOW DEFECT. OCCURANCE 4 HAPPENED WHILE IN DRIVE BUT STOPPED. WINDOW FELL AFTER EXITING AND CLOSING THE DOOR.
SUSPENSION AIRBAG SYSTEM COLLAPSED UNDER -15 TEMPS. THE TRUCK STARTED AND IT EVENTUALLY CAME BACK UP TO NORMAL RIDE HEIGHT. VEHICLE WAS PARKED OVERNIGHT OUTSIDE
UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE
WHEN DRIVING IN ANY CONDITION, STREET OR FREEWAY LIGHTS FLICKER OR REMAIN OFF FOR 30-60 SECOND INTERVALS. THIS HAPPENS AT NIGHT AND WE HAVE HAD MUTIPLE CLOSE CALLS AND ONCE HIT A GUARD RAIL. WE HAVE CONTACTED OUR DEALERSHIP 2-3 TIMES IN PASO ROBLES CA AND WE ALSO NOTIFIED MORGAN HILL RAM WHEN THEY HAD THE VEHICLE FOR AN EXTENDED TIME PERIOD DUE TO THE ENGINE BLOWING UP UNDER WARRANTY. MY HUSBAND COMMUTES 150 MILES ONE WAY AND THIS IS COMPLETELY UNSAFE. NO ONE SEEMS TO CARE. I HAVE VIDEOS AVAILABLE VIA EMAIL.
WHEN THE ENGINE IS SHUT OFF AND THE KEY REMOVED THE IGNITION PORTION OF THE SWITCH DOES NOT COME OUT AND REMAINS IN THE LOWER POSITION IN THE SWITCH. THE KEY CAN BE USED TO GET THE SWITCH TO THE POSITION TO START THE TRUCK.THIS SITUATION DOES NOT HAPPEN ALL OF THE TIME. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM..
I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA T
ATTEMPTED TO ROLL DOWN DRIVER'S SIDE WINDOW IN MY 2016 RAM 1500 CREW CAB SPORT. THE WINDOW DIDN'T MOVE BUT MADE A SOUND LIKE IT WAS FROZEN. I LEFT THE HEAT ON HIGH WHILE DRIVEN IN AN ATTEMPT TO DEFROST THE WINDOW. % MINUTES LATER THE WINDOW SUDDENLY DROPPED HALF WAY DOWN INTO THE DOOR AND WOULD NOT GO COMPLETELY BACK UP. I ALMOST WRECKED THE TRUCK AS IT SCARED ME AND WAS VERY LOUD. I HAD TO BRING THE TRUCK BACK TO THE DEALER TO HAVE REATTACH THE WINDOW TO THE CHEAP PLASTIC CLIPS THAT IT SEPERATED FROM. UPON FURTHER REVIEW ON GOOGLE, IT'S NOTICED THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. RAM NEEDS TO DO A RECALL ON THIS AND FIX THE CHEAP PLASTIC CLIPS BEFORE SOMEONE GETS SERIOUSLY INJUSRED OR CAUSES A FATALITY THROUGH A BAD WRECK.
WHILE EXECUTING A LEFT HAND TURN POWER STEERING CUT OUT COMPLETELY. NO POWER ASSIST AT ALL FOR ABOUT A SEC OR SO. HALF WAYS THROUGH THE TURN THE POWER STEERING RESTORED ITSELF. IT HAPPENED A SECOND TIME WITHIN A FEW MINUTES OF THE FIRST OCCURRENCE WHILE EXECUTING A RIGHT HAND TURN. SAME TIME PERIOD FOR CUT OUT AND RESTORED ITSELF HALF WAYS THROUGH THE TURN. THE VEHICLE WAS IN MOTION DURING BOTH EVENTS IN CITY TRAFFIC AND RESULTED IN MOMENTARY LOSS OF CONTROL OF THE VEHICLE.
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.
COOLANT BIPASS VALVE STUCK IN ONE POSITION AND COSTS 8 $800 TO FIX. THIS WAS A RECALL ON PREVIOUS YEARS AND CLEARLY HADN'T BEEN FIXED. SHOULD BE UNDER RECALL
DRIVING ON A HIGHWAY THE CAR START SMOKING FROM THE HOOD 2 MIN LATER THR TRUCK'S ENGINE WAS ON FIRE
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AS THE VEHICLE ROLLED AWAY. THE VEHICLE STRUCK A CURB AND CAME TO A STOP. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FOSS MOTORS (133 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-7777) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THEY WOULD NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 30,300.
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 45 MPH, THE FUEL GAUGE WENT FROM FULL TO EMPTY. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND ALL THE ELECTRICAL FEATURES SHUT DOWN. THE VEHICLE WAS TAKEN TO BROWN MOTORS OF GREENFIELD (399 FEDERAL ST, GREENFIELD, MA 01301) WHERE IT WAS DIAGNOSED THAT EITHER THE FUEL SENSOR OR THE SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,897.
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 40 MPH AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM HAYES INC (2130 US-45 HARRISBURG, IL 62946, (618) 252-8611) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE DEALER ADVISED THAT THE BRAKE PEDAL SWITCH BE REPLACED. THE CONTACT ALSO STATED THAT THE GEAR KNOB FAILED TO SWITCH INTO REVERSE AND DRIVE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE KNOB SHIFTING FAILURE. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER'S ENGINEER INSPECTED THE VEHICLE AND STATED THAT THE DECELERATION FAILURE WAS DUE TO DRIVER ERROR. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TT*JB
INTERMITMENT "SERVICE ELECTRONIC BRAKING SYSTEM" MESSAGE DISPLAYS ON THE DASH, UNRESOLVED BY DEALER SERVICE DEPARTMENT AFTER MULTIPLE VISITS. OCCURS RANDOMLY WHILE VEHICLE IS DRIVING OR PARKED. STARTED HAPPENING RANDOMLY PRIOR TO 05/08/2018 RANDOM "SERVICE ELECTRONIC THROTTLE CONTROL" MESSAGE HAS DISPLAYED ON DASH PUTTING TRUCK INTO REDUCED POWER/SPEED WHILE DRIVING. TOOK TRUCK INTO DEALERSHIP FOR RESET, NO EXPLAINATION WHY ISSUE HAPPENED. HAPPENED THE FIRST TIME ON 05/08/2018 WHILE DRIVING, AGAIN ON 7/3/2018, AND AGAIN ON 8/17/2018. "SERVICE DEF SYSTEM SEE DEALER" MESSAGE DISPLAYED ON DASH INFORMING ME TO SEE THE DEALER. SERVICE ADVISOR RESET ISSUE WITH NO EXPLAINATION OF WHY PROPLEM OCCURED. HAPPENED ON 9/30/2018 WHILE DRIVING.
BACKUP CAMERA DOES NOT ALWAYS HAVE A CLEAR PICTURE
WHEN IS RAINING PARK OR DRIVING PASSENGER BRAKE TAIL LIGHT INDICATE OUT, MIRROR WON'T CLOSE, DRIVER SIDE WINDOW WON'T WORK, DASH BOARD LIGHTS WILL BE FLASHING ON/OFF AND BUCK UP CAMERA HAS A BLACK/ COLOR LINE SCREEN, FRONT DIFFERENTIAL HAS A CRACK ON IT.
I AM A 2016 RAM 1500 CREW CAB. IF I USE THE VST GAS NOZZLES THEY GET STUCK IN THE FILLER NECK. IT TAKES ABOUT 10-15 MINS TO GET IT UNSTUCK. I HAVE TAKEN IT TO ANTIOCH DODGE AND THEY SAY THERE IS NO ISSUE. I ALSO HAD A VIDEO AND THEY REFUSE TO LOOK AT IT. I AM VERY DISAPPOINTED THAT NOBODY WILL LOOK INTO THIS.
8 SPEED TRANSMISSION KNOB STUCK IN PARK WHEN SHIFTED IN DRIVE WITH THE D BLINKING. THE VEHICLE WAS STOPPED AT GAS STATION. WITH ENGINE OFF. WHEN STARTED, I ATTEMPTED TO DRIVE OFF, MOVED A COUPLE OF FEET AND WENT INTO PARK, THEN IT WOULDN'T MOVE WHILE IN DRIVE, THE D WAS BLINKING. THIS ANOMALY HAS OCCURRED 3 DIFFERNET TIMES
ERROR CODE P0463 - FUEL LEVEL SENDING UNIT FAILURE. SEEMS TO HAPPEN TO EVERYONE RIGHT OUT OF WARRANTY... 40K MILES, UNDER 3 YEARS OLD. WAS DRIVING ON THE HIGHWAY WHEN WARNING LIGHTS AND THE AUDIBLE NOTIFICATION STARTED GOING OFF. LOW FUEL WARNINGS LIT UP TOO. FUEL LEVEL SENDING UNIT HIGH VOLTAGE FAILURE IS THE EVENTUAL MESSAGE ON THE DASHBOARD. IT THROWS ONE OFF WHEN THAT HAPPENS, TOOK ME A MINUTE TO REALIZE THAT I DIDN'T IN FACT HAVE A FUEL LEAK AND DID IN FACT HAVE PLENTY OF GAS.
TROUBLE GETTING SEAT BELTS LATCHED AND KEEPING THEM LATCHED
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO (LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817, (407) 347-4929) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2016 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-ABLK0E TIRES, SIZE: P275/60/R20. WHILE DRIVING 70 MPH, THE SIDEWALL DETACHED FROM THE FRONT DRIVER'S SIDE TIRE WITHOUT WARNING. THE FAILURE DAMAGED THE VEHICLE'S FENDER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GOODYEAR TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT AN INVESTIGATION WOULD HAVE TO TAKE PLACE, BUT THE CONTACT REFUSED THE REQUEST. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 37,900.
BROKEN MANIFOLD STUDS. AND WHEN YOU CALL THE DRALSGIOD THEY ALL SAY THIS IS A COMMON ISSUE AND THAT CHRYSLER HAS RENGINEERED THE STUDS SO TAT MEAN THEY KNOW ABOUT BUT IT'S HAPPENED TO MANY PEOPLE AND THERE NO DOUBT ANYTHING WITH I.
DRIVER SIDE WINDOW CLIPS KEEP BREAKING WHENEVER TEMPERATURE GOES BELIE FREEZING. 3 TIMES TO DEALER TO REPAIR. DEALER STATES ITS A COMMON DESIGN DEFECT. IT IS A SAFETY HAZARD AS WINDOW FALLS INTO TRACK AND CANT BE OPERATED OR MINE HAS LODGED UP THEN UNEXPECTEDLY DROPPED. IVE BEEN TOLD NOT TO OPEN WINDOW IN COLD WEATHER THATS UNSATISFACTORY. DODGE NEEDS TO RECALL AND CORRECT DESIGN ISSUE AND HAZARD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ram 1500 → · Every 1500 year → · How the figures are calculated →