Page 22 of 32 · complaints 1,051–1,100 of 1,554

2016 Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Fuel/Propulsion System
Filed May 19, 202035,000 milesOR

ENGINE CHECK LIGHT , NO GAS GAUGE READING , LOW FUEL LIGHT SIGN WHILE DRIVING VEHICLE THAT HAS A FULL TANK OF GAS . FUEL PUMP SENSOR CAME ON AT 35,000 MILES 2016 DODGE RAM 1500. 5.7 MOTOR. WENT ON LINE AND PEOPLE OUR SHOWING THAT DODGE BETWEEN 2014--2018. ARE HAVING THIS PROBLEM AND WARRANTY WON'T COVER IT, AND THEY KNOW IT IS A PROBLEM. BUT REFUSE TO DO ANYTHING ABOUT IT. THERE SHOULD BE A RECALL ON THIS. LUCKY FOR ME I HAD A EXTENDED WARRANTY SO I ONLY PAID A 100.00 DEDUCTIBLE ON A 700.00 DOLLAR SERVICE BILL. THIS IS NOT RIGHT AND NEEDS TO BE RECALLED. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 19, 202060,075 milesTX

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO PATTERSON CHRYSLER DODGE JEEP RAM- TYLER (3120 S SW LOOP 323, TYLER, TX 75701, (903) 561-2404) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BOLTS HOLDING THE EXHAUST MANIFOLD IN PLACE WERE BEGINNING TO FRACTURE. THE CONTACT WAS INFORMED THAT THE BOLTS WERE NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE BOLTS NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 60,075.

Suspension
Filed May 14, 202070,000 milesSD

THE AIR BAG SUSPENSION MALFUNCTIONS AND DOESN'T INFLATE WHEN IT'S COLD OUT OR WHEN WE HAVE WEIGHT IN THE BED. WE HAVE REPLACED IT EVERY WINTER SINCE BUYING IT IN 2016. *TR

Engine
Filed May 8, 202020,000 milesCT

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Engine and Engine Cooling
Filed May 8, 202038,000 milesTX

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THE TWO MONTHS. THE VEHICLE WAS THEN TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO THROTTLE DELAY FAILED TO RESPOND. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AT NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 HIGHWAY, RANCH RD 620 N, AUSTIN, TX 78717 (512) 518-1097). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 38,000.*DT CONSUMER STATED V08 WAS DONE IN JANUARY AND COULD NOT QUALIFY TO INSTALL VA7 UPDATE THAT RESTORED THE ENGINE PERFORMANCE.*JB*DT*JB THE CONSUMER STATED HIS TRUCK WAS PART OF A SETTLEMENT RAM ECODIESEL CLASS-ACTION AND WAS AWARDED $3000 UNDER THE V08 RECALL WHEREAS HE CHOSE NOT TO HAVE IT DONE UNTIL PARTS ARE AVAILABLE UNDER NTHSA VB1. THE CONSUMER WANTED VA7 UPDATE RESTORING THE ENGINE BUT FCA IS STATING THE CONSUMER DOESN'T QUALIFY BECAUSE OF THE FACT V08 DONE AFTER JANUARY. *TR

Fuel/Propulsion System
Filed May 5, 202045,000 milesAZ

WITH ONLY 45,000 MILES I HAVE HAD TWO DIFFERENT ISSUES WITH THE FUEL SYSTEM. THE LATEST ISSUE IS SHOWING A FUEL LEVEL SENSOR FAIL. THE TANK SHOWS FULL AFTER FILLING, BUT AFTER 50 MILES IT DOES NOT REGISTER ANY FUEL. FROM ONLINE RESEARCH, IT APPEARS TO BE THE FUEL SENDING UNIT. *TR

Engine
Filed Apr 23, 202095,000 milesNC

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT BECAME AWARE OF FLUID LEAKING UNDER THE HOOD WHILE INSPECTING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM & COLLISION CENTER BODY SHOP LOCATED AT (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) WHERE THE CONTACT WAS INFORMED THAT THE FLUID NEEDED TO BE TOPPED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EngineFire
Filed Apr 21, 202079,000 milesVA

VEHICLE CAUGHT ON FIRE WHILE DRIVING ON A HIGHWAY DUE TO THE EGR DIFFUSER THE INTAKE WAS AFFECTED. DODGE HAS CURRENTLY HAD MY VEHICLE FOR ALMOST 3 MONTHS AND RECALLED PARTS HAVE NOT BEEN REPLACED AND CANNOT BE ORDERED AT THE MOMENT

EngineFire
Filed Apr 17, 2020140,000 milesTN

TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 50 MPH THE VEHICLE STALLED, FLAMES WERE SEEN COMING FROM UNDER THE HOOD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATING. THE CONTACT STATED SHE WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CONTACT AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL MONTHS AGO, DUE TO A STALLING FAILURE. THE VEHICLE WAS REPAIRED UNDER SEVERAL RECALLS HOWEVER, ONE RECALL WAS NO COMPLETED DUE TO PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL. THE CONTACT STATED THAT THE DEALER INFORMED HER TO ADD COOLANT TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 140,000.

Steering
Filed Apr 16, 202050,000 milesTX

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED UPON MAKING A TURN, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Engine
Filed Apr 16, 202023,500 milesIL

SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.

Engine
Filed Apr 8, 2020105,000 milesMI

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNG CHRYSLER DODGE JEEP RAM (1195 S STATE RD, IONIA, MI 48846, (616)841-5443) WHERE THE CONTACT WAS INFORMED THAT THE ANTI-FREEZE NEEDED TO BE TOPPED OFF DUE TO AN EXCESSIVE ANTI FREEZE LEAK. THE LOCATION OF THE LEAK WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT. *BF*JB

Steering
Filed Apr 7, 202065,000 milesOH

WHEN TURNING TRUCK AT LOW SPEEDS WHEEL BECOMES VERY HARD TO TURN, IF TRUCK IS PARKED A COUPLE DAYS WHEN I TRY TO DRIVE STEERING IS VERY VERY STIFF. ALSO WHEN TURNING AT LOW SPEEDS STEERING WHEEL PULLS IN OPPOSITE DIRECTION ALITTLE

Steering
Filed Apr 5, 202050,000 milesPA

MY 2016 RAM 1500 WILL RANDOMLY LOOSE POWER STEERING. I'LL BE TURNING AND IT GETS REAL HARD TO TURN. I'M THINKING IT HAS SOMETHING TO DO WITH THE POWER STEERING. IT DOESN'T MATTER IF I'M GOING FAST OR SLOW. IT DOES IT QUITE OFTEN. DOESN'T MATTER IF I'M ON THE ROAD OR OFF THE ROAD. IT DOESN'T WHILE I'M IN MOTION OR AT A STOP

Engine
Filed Apr 1, 202080,000 milesKS

WITHIN 1000 MILES OF RECALL WHERE ENGINE CONTROL COMPUTER WAS REPROGRAMMED, I EXPERIENCED A SUDDEN LOSS OF POWER AT FREEWAY SPEED,, CUTTING ME BACK TO MAXIMUM 40 MPH.FROM POSTED 80 MPH SPEED LIMIT WHICH CAUSED SEVERAL NEAR REAR-END COLLISIONS. ELECTRONIC THROTTLE CONTROL ERROR CODE DISPLAYED ON DASH INFO PANEL. DIAGNOSED AS EGR VALVE FAILURE. WITHIN 250 MILES AFTER REPAIRS, THE EGR VALVE FAILED AGAIN,

Electronic Stability Control (esc)
Filed Apr 1, 202059,753 milesOH

AIR SUSPENSION COMPRESSOR FAILED WITH TRUCK IN MOTION AND THE VEHICLE SWERVED. VEHICLE NOW SITS AND DRIVES LOPSIDED. TRUCK HAD 59,573 MILES WHEN THIS HAPPENED. THE INTERNET IS FULL OF RAM TRUCKS AIR SUSPENSION FAILING IN COLD WEATHER REGIONS OVER AND OVER AND OVER AGAIN. THE AIR SUSPENSION IS NOT COVERED UNDER THE POWER TRAIN WARRANTY. IT DOESN'T DO ANY GOOD TO REPLACE THE FAILED OEM COMPONENTS BECAUSE THEY JUST FAIL IN A YEAR OR TWO AGAIN. THE SAFEST FIX IS TO REMOVE THE AIR SUSPENSION SYSTEM AND REPLACE IT WITH SHOCKS AND SPRINGS.

Engine
Filed Mar 28, 2020149,854 milesFL

THE EGR COOLER HAS A STRESS CRACK ALLOWING COOLANT TO GO INTO CYLINDERS, PER THE DEALERSHIP WHERE I LEFT IT. IN DUNDEE, MICHIGAN.

Engine
Filed Mar 21, 2020149,000 milesFL

RECALL ON THE EGR. COOLER THE PART FOR THIS IS NOT AVAILABLE. THE VEHICLE IS AT A DEALERSHIP IN DUNDEE MI.

Fuel/Propulsion System
Filed Mar 16, 202097,125 milesGA

THE FUEL LEVEL SENSOR CIRCUIT HAS HIGH OUTPUT. IT CAN'T PASS EMISSIONS. THE VEHICLE WAS STATIONARY.

Engine
Filed Mar 12, 2020TX

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 11, 2020CA

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. LAKE ELSINORE CHRYSLER DODGE JEEP RAM 31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530 WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Feb 28, 202041,000 milesNY

MY TRUCK'S ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT LOW SPEEDS ON SNOW/SALT COVERED ROADS. THIS OCCURRED A FEW DAYS AFTER GOING THROUGH A CAR WASH. VEHICLE ONLY HAS 41,000 MILES. AFTER SOME RESEARCH I FOUND A CHRYSLER RECALL S19 (NHTSA RECALL 16V-167) WAS ISSUED FOR THIS PROBLEM. WHEN I CONTACTED CHRYSLER THEY TOLD ME MY VEHICLE FITS THE BUILD DATES FOR THIS RECALL BUT THE RECALL WAS NOT LISTED UNDER MY VIN AND THEY DID NOT KNOW WHY. I CANNOT SAFELY DRIVER MY VEHICLE AND CHRYSLER DOES NOT WANT TO EXECUTE THIS RECALL. PLEASE HELP ME FIGURE OUT WHY THE SCOPE OF THIS RECALL DOES NOT INCLUDE ALL EFFECTED VEHICLES. THANK YOU.

Electrical System
Filed Feb 18, 202091,750 milesCA

I RECENTLY PURCHASED THIS VEHICLE FROM A USED CAR DEALER. THIS HAS HAPPENED 3 TIMES SO FAR. SOMETIMES WHEN PUTTING VEHICLE IN DRIVE OR REVERSE, IT WILL LOCK TRANSMISSION IN PARK. A WARNING FLASHES THAT VEHICLE IS NOT IN PARK. NO KIDDING, I'M TRYING TO DRIVE AWAY, BUT CAN'T. I MADE A 3 POINT TURN ON A BUSY STREET AND ENDED UP BLOCKING TRAFFIC. AFTER 10 MINUTES OF TRYING SEVERAL THINGS IF FINALLY STARTED WORKING AGAIN. ONCE, I PUT IT IN REVERSE, STARTED BACKING UP OUT OF MY DRIVEWAY, PUSHED THE BRAKE A FEW TIMES, THEN SUDDENLY IT LOCKED UP IN THE STREET. AFTER 10 TO 15 MINUTES OF RESTARTING TRUCK, IT EVENTUALLY STARTED WORKING AGAIN. IF SOMEONE DRIVING DOWN THE ROAD WASN'T PAYING ATTENTION, THEY WOULD HAVE PLOWED INTO ME BOTH TIMES. ONE OTHER TIME I WENT TO START THE VEHICLE IN A PARKING SPACE AND COULDN'T DRIVE ANYWHERE FOR 15 MINUTES UNTIL IT STARTED WORKING. I HAVEN'T SPOKEN TO ANYONE AT THE DEALER YET, BUT I WILL SOON. FROM RESEARCH I HAVE DONE SO FAR IT SEEMS TO BE THE SHIFT INTERLOCK SOLENOID. SO FAR, EACH TIME THIS HAS HAPPENED, THE VEHICLE WAS STOPPED TO SHIFT GEARS. THE BIG PROBLEM IS WHERE IT STOPS IS A SAFETY CONCERN. UNTIL I CAN GET THIS LOOKED AT, I WILL NEED TO PLAN WHERE I PARK OR TURN AROUND, SO I DON'T BLOCK TRAFFIC.

Steering
Filed Feb 18, 202060,000 milesMN

THE POWER STEERING IS WORKING INTERMITTENTLY. DANGEROUS WHILE TRAVELING

EngineFire
Filed Feb 17, 2020116,000 milesGA

I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.

Suspension
Filed Feb 15, 202070,000 milesND

AIR SUSPENSION HAS FOUR LEVELS. IT IS STUCK ON THE LOWEST LEVEL AND RIDES VERY BOUNCY AND JUMPS VIOLENTLY ON ALL BUT THE SMOOTHEST ROAD SURFACE. THE DEALERSHIP ESTIMATES THE REPAIR AT $4000. YOUTUBE HAS MANY PAGES OF PEOPLE WITH SAME PROBLEM.

Engine
Filed Feb 15, 202060,000 milesTX

CLICKING/TAPPING NOISE COMING FROM ENGINE AT COLD STARTS. NOISE GOES AWAY WHEN ENGINE WARMS UP. TOOK TRUCK TO DEALER AND PROBLEM WAS DIAGNOSED AS BROKEN EXHAUST MANIFOLD BOLTS. SERVICE MANAGE SAID THIS WAS ON GOING PROBLEM WITH 5.7 HEMI ENGINES SINCE 2009. I HAD TO PAY FOR REPAIR EVEN THOUGH THIS WAS OBVIOUSLY A MANUFACTURER ERROR IN DESIGN. COST WAS $684 TO REPLACE BOLTS.

Vehicle Speed Control
Filed Feb 14, 202031,000 milesTX

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE CRUSE CONTROL OPERATED INTERMITTENTLY AT FIRST BUT BECAME INOPERABLE. THE CONTACT CALLED THE PAYNE AUTO GROUP DEALER, LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78596, WHERE THE TECHNICIAN STATED THAT AN UNKNOWN RECALL WAS REPAIRED PREVIOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

Power Train
Filed Feb 11, 202020,000 milesIL

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Power Train
Filed Feb 11, 202070,000 milesMD

VEHICLE JUMPS WHEN COMING TO A STOP. ALMOST PUSHES THE CAR BEFORE IT IS STOPPED. NO TOWING, OR HIGH SPEED. JUST NORMAL DRIVING WHEN IT COMES TO SLOWING DOWN ALMOST TO A STOP AND IT JUMPS, BUCKS, OR PUSHES THE CAR BEFORE REALLY FIRMLY PUSHING THE BRAKES, AND HOPING THAT IT STOPS.

Electrical System
Filed Feb 7, 202042,016 milesPA

TIPM CAUSING FUEL PUMP TO OPERATE AFTER IGNITION IS TURNED OFF, DRAINING BATTERY, LEAVING FAMILY STRANDED IN REMOTE LOCATION.

Electrical SystemFire
Filed Feb 5, 202042,000 milesWA

WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.

Vehicle Speed Control
Filed Feb 5, 202068,000 milesID

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 25 MPH THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE LOCAL DEALER LARRY H. MILLER CHRYSLER JEEP DODGE RAM WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE 222 S AUTO DR, BOISE, ID 83709 BOISE, ID BUT WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO STEVENS CREEK DODGE RAM 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE 68,000.

Engine
Filed Jan 28, 202096,000 milesCA

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Electronic Stability Control (esc)
Filed Jan 28, 2020CO

IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500

Engine
Filed Jan 23, 202050,000 milesOH

2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR

Fuel/Propulsion System
Filed Jan 22, 202092,000 milesSC

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THE FUEL SENSOR WAS READING INCORRECTLY GIVING FALSE READING AT HALF OF TANK AND WHEN THE GAUGE REACHED ZERO THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR A MECHANIC FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

Electrical System
Filed Jan 21, 202050,000 milesFL

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE FUEL TANK WOULD REACH HALF A TANK, THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHICH THEN WOULD TURN INTO A LOW FUEL LIGHT ILLUMINATING. THE CONTACT STATED THAT THE FUEL GAUGE WOULD THEN IMMEDIATELY READ AS EMPTY. THE CONTACT TOOK THE VEHICLE TO DOUGLAS JEEP CHRYSLER DODGE RAM (2382 S TAMIAMI TRAIL, VENICE, FL 34293) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL SENSOR AND GAVE THE CONTACT AN ESTIMATE OF $800.00. THE MANUFACTURER WAS NOTIFIED AND OFFER HIM NO ASSISTANCE; THEY REFERRED HIM TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Fuel/Propulsion System
Filed Jan 19, 2020UT

I NEED HELP WITH A SAFETY ISSUE AFTER RECALL V08 EPA & CARB EMISSIONS MODIFICATION. SINCE THE PROGRAM WAS UPDATED, I HAVE EXPERIENCED SEVERE HESITATION UPON ACCELERATION. THIS HESITATION IS SO SEVERE THAT I CANNOT SAFELY PULL INTO TRAFFIC WITHOUT RISKING AN ACCIDENT. I HAVE TAKEN MY TRUCK TO THE DEALER TWICE SINCE SEPTEMBER 2019 AND HAVE MADE NUMEROUS PHONE CALLS TO THE DEALER AND FCA. I WAS TOLD FROM THE DEALER THAT THE HESITATION IS VERY APPARENT, THAT FCA IS AWARE OF THE PROBLEM AS IT IS WIDE SPREAD, AND FCA IS WORKING ON AN UPDATE TO THE PROGRAM. HOWEVER, THERE IS NOT A TIME FRAME FOR WHEN THERE WILL BE A FIX. AFTER NUMEROUS PHONE CALLS TO THE DEALER AND FCA WITH NO RESOLUTION, I SENT AN EMAIL TO REID BIGLAND, HEAD OF RAM BRAND, BUT HAVE HEARD NOTHING IN RESPONSE. CONSIDERING THE SIGNIFICANCE OF THE HESITATION, AND THE POTENTIAL SAFETY RISKS, I FIND THE LACK OF URGENCY TO CORRECT THIS SAFETY ISSUE AND NONCHALANT RESPONSES TO MY CONCERNS COMPLETELY UNACCEPTABLE. WILL YOU PLEASE HELP ME IN OBTAINING A RESOLUTION TO THIS SAFETY CONCERN? IF NEEDED, I CAN PROVIDE MY SERVICE RECORDS AND THE DETAILED LETTER THAT I SENT MR. BIGLAND

Steering
Filed Jan 16, 202047,000 milesIN

I HAVE HAD MY 2016 RAM 1500 ALIGNED 4 TIMES IN THE LAST 2 MONTHS. EVERYTIME I BRING IT IN TO THE DEALERSHIP THEY SAY IT IS WAY OUT OF ALIGNMENT AND CORRECT IT. IN A FEW DAYS THE TRUCK WILL START PULLING AGAIN. ALL HIGHWAY DRIVING.

EngineFire
Filed Jan 16, 202099,100 milesNH

VEHICLE CAUGHT ON FIRE 2 DAYS AFTER WE RECEIVED RECALL NOTICE VB1. IT WAS TOWED TO THE DEALERSHIP. IT HAS BEEN THERE FOR ALMOST 2 MONTHS WITH NO TIME FRAME FOR WHEN PARTS WILL BECOME AVAILABLE. THE VEHICLE WAS IN MOTION ON A PUBLIC ROAD- ROUTE 16 IN PINKHAM NOTCH, NH

Electrical System
Filed Jan 14, 202036,000 milesOR

PARKED TRUCK. TURNED KEYFOB TO OFF. REMOVED AND LOCKED VEHICLE. NOTICED VEHICLE ENGINE WAS STILL RUNNING. GOT BACK IN AND TRIED TURNING OFF AGAIN. DIDN'T WORK. HAD TO DRIVE FOR SHORT DISTANCE. TRIED AGAIN. WORKED.

Engine
Filed Jan 14, 2020115,000 milesOK

THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?

Service Brakes
Filed Jan 10, 202038,000 milesNY

ON 01/06/2020 I WAS COMING TO A STOP AT AN INTERSECTION IN MY 2016 RAM 1500 EXPRESS ( 38,000 MILES ) AND AS I APPLIED THE BRAKE , THE PEDDLE WENT STRAIGHT TO THE FLOOR . AS I WAS NEARLY ABOUT TO COLLIDE WITH THE VEHICLES AT THE TRAFFIC LIGHT/INTERSECTION AND FRANTICALLY PUMPING THE BRAKE PEDDLE , I FINALLY GOT THE BRAKES TO ENGAGE. WHEN I FINALLY CAME TO A STOP , I WAS HAPPY TO NOT HAVE BEEN IN AN ACCIDENT AND KEPT DRIVING THINKING WHATEVER HAPPENED HAD FIXED IT'S SELF ( SUNNY DAY , AND DRY PAVEMENT ) . THE NEXT DAY ON MY WAY HOME FOR WORK I HEARD A GRINDING NOISE FROM THE PASSENGER REAR WHEEL , AND PULLED OVER TO CHECK IT OUT . I NOTICED THE ROTOR SCORED BADLY, AND THE OUTER PAD MISSING THE FRICTION MATERIAL , SO I PICKED UP A SET OF PADS AND WENT HOME TO PULL THE WHEEL OFF AND INSPECT . NOW , I HAVE BEEN A MECHANIC OVER 20 YEARS AND DONE WELL OVER A THOUSAND BRAKE JOBS/SERVICES ON HUNDREDS OF MAKES/MODELS OF VEHICLES , AND HAVE NEVER SEEN THE OUTER BRAKE PADS WARE OUT FIRST . THE TRUCK HAS ONLY 38,000 MILES ON IT AND THE FRONT BRAKES HAVE OVER 1/4" OF PAD LEFT , AND THE REARS HAVE ABOUT THE SAME , AND A BRAKE CHANGE IS A LONG WAYS AWAY , SO I WAS CURIOUS WHAT I'D FIND . I FOUND THE CALIPER TO BE IN GREAT CONDITION , GUIDE PINS / RACES TO ALL BE IN GREAT SMOOTH WORKING ORDER , AND WHEN I PRESSED THE PISTON BACK IN NOTICED GOOD SMOOTH OPERATION, ALL DUST BOOTS IN GOOD CONDITION , AND NO LEAKING BRAKE FLUID ANYWHERE . I DID HOWEVER FIND THE INNER PAD ABOUT 1/2 DELAMINATED ( FR

Engine
Filed Jan 9, 202083,000 milesCA

IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.

Structure › Body
Filed Jan 9, 202039,373 milesCT

LAST MONTH (DECEMBER 2019) ON A COLD DAY, I TRIED TO PUT DOWN THE DRIVER'S WINDOW IN 2016 RAM 1500. HOWEVER, THE WINDOW WAS FROZEN IN PLACE DUE TO AN OVERNIGHT SNOWSTORM. THE WINDOW DIDN'T MOVE AND I RELEASED THE BUTTON. THEN, WHILE PARKED IN A PUBLIC PARKING LOT, THE WINDOW WENT HALF WAY DOWN ON ITS OWN. I FOUND IT THIS WAY WHEN I RETURNED TO THE TRUCK. IT WENT UP WITH THE BUTTON AND I BEGAN MY TRIP HOME. DURING THIS TRIP HOME, WHILE I WAS DRIVING AND I HAD NOT TOUCHED THE BUTTON, THE WINDOW FELL COMPLETELY INTO DOOR. APPARENTLY THE WINDOW HAD COME APART FROM THE PLASTIC CLIPS HOLDING IT TO THE UP/DOWN MECHANISM. TODAY, JANUARY 9, 2020, ANOTHER COLD DAY, MY WIFE PRESSED THE BUTTON TO NUDGE THE PASSENGER WINDOW UP (IT WAS OPEN JUST A TAD) AND INSTEAD OF GOING UP, THE WINDOW DROPPED INTO THE HALF WAY POSITION. WE GOT IT UP WITH THE BUTTON AND IT'S NOW TAPED IN PLACE UNTIL THE GARAGE CAN GET TO IT. THIS WINDOW TOO APPEARS TO HAVE COME OFF THE LITTLE PLASTIC CLIPS HOLDING IT PLACE TODAY, I ALSO GOOGLE'D THIS PROBLEM AND HAVE DISCOVERED IT'S A KNOWN PROBLEM ON 2016 RAM TRUCKS WITH PAGES OF POSTS IN MULTIPLE FORUMS BEGINNING IN 2017 OF OWNERS EXPERIENCING THIS PROBLEM WHEN ITS COLD. THERE HAVE ALSO BEEN SEVERAL WEB ARTICLES DISCUSSING THE PROBLEM. SEVERAL OF THE POSTS INDICATE THAT FCA HAS HAD MULTIPLE COMPLAINTS ABOUT THIS ISSUE. THIS SEEMS TO BE A SAFETY ISSUE FOR SEVERAL REASONS. FIRST, ITS NOT PARTICULARLY SAFE FOR PEOPLE TO BE DRIVING AROUND IN STORMS AND FREEZING WEATHER WIT

Power Train
Filed Jan 8, 202041,000 milesTN

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE THE TRANSMISSION WAS IN THE DRIVE AND REVERSE POSITIONS, THE VEHICLE WOULD ERRONEOUSLY DRIVE WHILE THE DOORS WERE OPEN. THE VEHICLE WAS SERVICED IN 2018 UNDER AN UNKNOWN NHTSA CAMPAIGN NUMBER TO PREVENT THE FAILURE FROM OCCURRING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MOUNTAIN VIEW DODGE (7154 NASHVILLE ST. RINGO GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 41,000.

Engine
Filed Jan 8, 202055,000 milesNE

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CHECK ENGINE WARNING WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MADDOX MOTOR COMPANY LOCATED AT 564 GLOVER RD, SIDNEY, NE 69162, (308)254-5577 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Electrical System
Filed Jan 6, 202018,250 milesLA

FAULTY KEY SWITCH. DOES NOT ALLOW KEY TO FULLY TURN OFF, AND HAS TO BE RETRIED, SOMETIMES 3 TIMES. SOMETHING LIKE BLACK PIECE INSIDE KEYHOLE STICKS. TRUCK IS 3 YRS,4 MONTHS OLD, AND HAS ONLY 18253 MILES ON IT. IT IS PAST BUMPER TO BUMPER, BUT THIS SURE SEEMS AWFUL PREMATURE TO FAIL. I AM GUESSING IT IS SAFE TO DRIVE WHEN THE KEY GOES IN, JUST MAKE SURE IT SHUTS OFF PROPERLY.

Engine
Filed Jan 4, 202043,937 milesCA

2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ram 1500 → · Every 1500 year → · How the figures are calculated →