2002 R-Vision Trail Bay 5000

Defect. ON CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH AN UPPER DECK PIN BOX, THE FRONT SECTION OF THE UPPER DECK AT THE PIN BOX AREA HAS A PROBLEM WITH EXCESSIVE FLEXING.

Risk. THIS EXCESSIVE FLEXIBILITY CAN CAUSE THE CRACKING OF THE SURROUNDING FRAME AND POTENTIALLY LOOSEN OR SEVER THE CONNECTION BETWEEN THE FIFTH WHEEL AND THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSTALL A RETRO FIT KIT TO CORRECT THE PROBLEM. OWNER NOTIFICATION BEGAN FEBRUARY 18, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT R-VISION AT 1-574-268-2111.

TL*THE CONTACT OWNS A 2002 R-VISION TRAIL BAY 5000. THE CONTACT STATED THAT SHE WAS UNABLE TO CONNECT THE TRAILER TO THE VEHICLE. AS OF OCTOBER 1, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. SHE STATED THAT THERE WAS A CRACK IN THE WELDING OF THE PIN BOX. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V013000 (TRAILER HITCHES: FIFTH WHEEL ASSEMBLY). THE POWERTRAIN, MILEAGE INFORMATION, AND ENGINE SIZE WERE INAPPLICABLE.

CONSUMER CALLED COMPLAINING ABOUT HAVING AXLE PROBLEMS. MANUFACTURER WAS CONTACTED, AND STATED THAT THE VEHICLE HAD A MANUFACTURING DESIGN FLAW ON AXLE.*AK

THE DEALER INFORMED CONSUMER, THEY DID NOT HAVE THE EQUIPMENT OR A CERTIFIED WELDING TECHNICIAN TO PERFORM RECALL 03V013000, EVEN THOUGH AN APPOINTMENT WAS MADE WELL IN ADVANCE. *JB