2015 Proterra ZX5

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Steering › Gear Box (other Than Rack and Pinion)22V114000
Filed Feb 28, 2022724 vehiclesProterra, Inc.

Defect. Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.

Risk. A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.

Remedy. Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
20220600Routine
20210600Routine
20200600Routine
20190300Routine
20160100Routine
2015 — this page0100Routine

Compare every ZX5 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 28, 2022. Source: NHTSA Office of Defects Investigation.