Filed Dec 22, 20232,100 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk. Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy. Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Filed May 18, 2022189 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2020-2022 X3-45 Commuter vehicles. The right-side rearview mirror is positioned incorrectly, obstructing the view of the right side of the vehicle and the adjacent lane.
Risk. An incorrectly positioned right-side mirror can reduce the driver's visibility of what is around the vehicle, increasing the risk of a crash.
Remedy. Dealers will repair or replace the right rearview mirror, free of charge. Owner notification letters were mailed on June 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR22-08.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys22V221000
Filed Apr 6, 20226,342 vehiclesPrevost Car (us) Inc.
Defect. Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Risk. An overheated alternator bearing can increase the risk of a fire.
Remedy. Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 22, 2023. Source: NHTSA Office of Defects Investigation.