Owners filed 2 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
2
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Sensor › Occupant Classification › Front Passenger21V131000
Filed Mar 3, 202139,547 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Risk. The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy. Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
Filed May 3, 201751,497 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2017 Macan S and Macan Turbo vehicles, and 2017 Macan, Macan Turbo with the Performance Package, and Macan GTS vehicles. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Porsche will notify owners, and dealers will inspect the flanges, replacing any that are cracked. Flanges that aren't cracked will have a protective film applied. These repairs will be performed free of charge. The recall began on July 19, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH06.
Air Bags › Sensor › Occupant Classification17V133000
Filed Mar 2, 201717,871 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2016 Macan S and Macan Turbo and 2017 Macan GTS vehicles. The passenger occupant detection sensor mat may fail in the front passenger seat, deactivating the front passenger air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk. In the event of a crash, if the front passenger air bag does not deploy as intended, the front passenger has an increased risk of injury.
Remedy. Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. The recall began June 28, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH02.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings15V717000
Filed Oct 30, 201521,835 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2015-2016 Macan S vehicles manufactured March 27, 2014, to October 27, 2015, and 2015-2016 Macan Turbo vehicles manufactured March 5, 2014, to October 27, 2015. The affected vehicles have a low pressure fuel line in the engine compartment that may leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Porsche will notify owners, and dealers will install an improved low pressure fuel line, free of charge. Parts are not currently available. Porsche mailed an interim notification to owners on November 9, 2015 and will mail a second notice when parts are available. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AF06.
What owners reported
Newest filings
Air Bags
Filed May 27, 202259,000 milesCA
The contact owns a 2016 Porsche Macan Turbo. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V131000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 59,000.
Air Bags
Filed May 16, 201817,000 milesVA
WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT ON TOP OF A NORMAL BED PILLOW NEEDED BECAUSE OF MEDICAL PROBLEMS, THE AIRBAG PROTECTION SYSTEM FOR THAT SEAT OCCUPANT TURNS OFF. I NOW HAVE TO SIT IN THE BACK SEAT SINCE I AM UNPROTECTED AS A RESULT OF FRONT AIRBAG DEACTIVATION DUE TO PILLOW USE IN THE FRONT PASSENGER SEAT. I AM A 65 YEARS OLD MAN, WEIGH 200 POUNDS AND AM 6 FEET TALL. I HAVE OWNED AT LEAST 7 PORSCHES OVER MY LIFETIME AND THIS IS THE FIRST TIME THIS IS A PROBLEM. BY THE WAY, IT IS NOT A PROBLEM IN THE LATEST 911. THE BACK SEATS ARE OBVIOUSLY LESS COMFORTABLE. WE SPENT EXTRA MONEY TO BUY THE MOST COMFORTABLE FRONT SEATS AVAILABLE FROM PORSCHE BUT NOW REALIZE THAT THE FRONT PASSENGER SEAT IS USELESS AND UNSAFE FOR ANY ADULT NEEDING A PILLOW FOR SITTING. WE WILL NOT BUY A MACAN AGAIN. I BROUGHT THIS TO THE ATTENTION OF THE DEALER MECHANICS (VIA ACTUAL DEMONSTRATION) WHO WERE, FRANKLY, FLABBERGASTED AT THIS FINDING OF WHICH THEY AND THE SALES AND SERVICE PEOPLE WERE ALLEGEDLY UNAWARE. THEY COULD OFFER NO WORKAROUND. THIS PROBLEM OCCURS WHEN THE CAR IS STATIONARY OR MOVING AND IRRESPECTIVE OF WHAT KIND OF ROAD IS BEING DRIVEN ON OR WHAT BRAKING MIGHT BE HAPPENING OR NOT. I BELIEVE THE AIRBAG SYSTEM SEAT SENSORS IN THE FRONT PASSENGER SEAT ARE NOT DESIGNED SAFELY TO ALLOW FOR THE USE OF A CUSHION OR PILLOW BY AN ADULT AND STILL HAVE AIRBAG PROTECTION TURNED ON. THIS IS A POTENTIALLY UNSAFE CONFIGURATION AND COULD HARM THE UNINFORMED OR UNAWARE. PORSCHE OWNERS DO TEND TO
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 3, 2021. Source: NHTSA Office of Defects Investigation.