Owners filed 4 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 3 times.
What fails
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Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
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Power Train
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Engine and Engine Cooling › Engine
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Engine
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3 safety recalls
Part 573 reports
Power Train › Automatic Transmission › Gear Position Indication (prndl)19V446000
Filed Jun 12, 201999,665 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk. If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy. Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
Filed Sep 20, 201750,145 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.
Seat Belts04V593000
Filed Dec 15, 200431,000 vehiclesPorsche Cars North America, Inc.
Defect. CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Risk. WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy. DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
What owners reported
Newest filings
Power Train
Filed Nov 26, 201896,000 milesNY
DRIVING FROM NY CITY ON NOVEMBER 20, 2018 ALL OF A SUDDEN START HEARING LOUD CLUNKING/THUMPING NOISE FROM THE UNDER OF THE CAR. IT WAS SCARY. DROVE HOME VERY SLOWLY WITH FLASHERS ON. TOOK THE CAR TO THE PORSCHE DEALER IN ROCHESTER AND THEY DIAGNOSE AND QUOTE ME CLOSE TO $2000 TO REPLACE THE CARDAN DRIVE SHAFT. I DO NOT HAVE THE MONEY AND CAR IS PARKED IN THE DRIVEWAY AT HOME
Engine
Filed Apr 3, 201356,000 milesTX
I PARKED THE CAR IN THE GARAGE AFTER RUNNING ERRANDS. WHEN I RETURNED TO THE GARAGE THE NEXT MORNING THERE WAS A LARGE PUDDLE OF FLUID SURROUNDING THE CAR BELOW. THE CHECK ENGINE LIGHT STATED THAT I NEEDED TO CHECK COOLANT LEVEL. I IMMEDIATELY CALLED THE PORSCHE OF PLANO AND WAS TOLD BY THE SERVICE WRITER THAT THE COOLANT PIPES ARE A COMMONLY KNOWN, WELL DOCUMENTED POINT OF FAILURE. HE SUGGESTED I RUN A SEARCH ON GOOGLE. I WAS SHOCKED TO SEE THE NUMBER OF COMPLAINTS AND JUST HOW MANY PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THE PROBLEM IS THAT PORSCHE USED PLASTIC MATERIALS IN THE DESIGN OF THE COOLANT PIPES WHICH ARE LOCATED AT THE TOP OF THE ENGINE. THE PLASTIC BECOMES BRITTLE OVER TIME DUE TO THE HEAT FROM THE ENGINE. WHEN IT BECOMES BRITTLE ENOUGH IT CAUSES THE ENGINE TO LOOSE ALL FLUID IMMEDIATELY. THIS HAS HAPPENED IN CARS WHILE AT HIGHWAY SPEEDS AND OTHERS THAT ARE PARKED. PORSCHE DOES NOT SUPPLY THE SAME PARTS TO REPAIR A FAILURE. PORSCHE INSTEAD SELLS A KIT MADE OF ALUMINUM PIPING THAT IS DESIGNED NOT TO WITHSTAND THE HEAT OF THE ENGINE THE WAY IT SHOULD HAVE ORIGINALLY BEEN MANUFACTURED. THE COST FOR THE KIT AND LABOR RANGES BETWEEN $2,000 - $3,000. THE ISSUE IS NOW PART OF A CLASS ACTION LAWSUIT DUE TO THE NUMBER OF OWNERS WHO HAVE HAD THE SAME ISSUE. *TR
Power Train › Automatic Transmission
Filed Nov 25, 200944,000 milesCO
TRANSMISSION WILL SLIP DURING INITIAL ACCELERATION, ESPECIALLY WHEN VEHICLE HAS NOT BEEN DRIVEN RECENTLY, AND VEHICLE WILL INTERMITTENTLY HAVE DELAYS IN DOWNSHIFTING OR ACCELERATION RESULTING IN SAFETY CONCERNS WHEN PROMPT ACCELERATION IS NEEDED (FOR EXAMPLE, AVOID TRAFFIC OR VEHICLE RUNNING A TRAFFIC LIGHT). VEHICLE ALSO SHUDDERS AND KICKS WHEN THE TRANSMISSION FINALLY ENGAGES IN SUCH DELAYED ENGAGEMENT SITUATIONS. DEALER HAS NOT REPAIRED ISSUE DESPITE COMPLAINT. *TR
Engine and Engine Cooling › Engine1 injured
Filed Mar 29, 2005CA
I WAS DRIVING MY NEW 2005 PORSCHE CAYENNE TURBO PURCHASED AT THE END OF DECEMBER, 2004 ON THE HIGHWAY AT AROUND 50 MPH WHEN SUDDENLY THE CAR SHIFTED TO A LOWER GEAR AND JERKED FORWARD WITH SUCH INTENSITY, IT WAS AS IF SOMEONE HAD PUT ON THE EMERGENCY BRAKE. THE "EMISSION CONTROL, CHECK ENGINE" LIGHT CAME ON IMMEDIATELY AFTER THIS OCCURRED. THE INCIDENT CAUSED WHIPLASH BECAUSE THE CAR JOLTED SO SUDDENLY. IF THERE HAD BEEN ANYONE DRIVING CLOSELY BEHIND ME, THEY WOULD HAVE CRASHED INTO ME. THE CAR WAS TOWED IN FOR SERVICE TO A PORSCHE SERVICE CENTER AND AFTER SEVERAL ATTEMPTS AT DIAGNOSING THE PROBLEM, THEY HAD TO REPLACE THE DME (THE ENGINE MANAGEMENT COMPUTER). THE SERVICE CENTER STATED THIS WAS AN AUTOMATIC FUNCTION OF THE VEHICLE, THAT IT AUTOMATICALLY GOES INTO 3RD GEAR IF THE ONBOARD COMPUTER SENSES A PROBLEM. IF I HAD BEEN GOING 70 MPH ON A NORMAL HIGHWAY, THE CONSEQUENCES WOULD HAVE BEEN SEVERE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 12, 2019. Source: NHTSA Office of Defects Investigation.