2021 Porsche Cayenne Turbo S E-Hybrid

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Electrical System › Propulsion System › Charging › Cable/Cord › Onboard23V841000
Filed Dec 13, 202341,345 vehiclesPorsche Cars North America, Inc.

Defect. Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Risk. An overheated outlet or charging cable can increase the risk of a fire.

Remedy. Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20220100Routine
2021 — this page0100Routine
20200100Routine

Compare every Cayenne Turbo S E-Hybrid year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 13, 2023. Source: NHTSA Office of Defects Investigation.