Owners filed 10 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling › Engine
2
1
0
0
Electrical System
2
0
0
0
Tires
1
1
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
1
1
0
0
Seat Belts
1
0
0
0
Power Train › Clutch Assembly
1
0
0
0
Power Train
1
0
0
0
Engine and Engine Cooling
1
0
0
0
4 safety recalls
Part 573 reports
Exterior Lighting › Headlights22V656000
Filed Aug 30, 2022222,858 vehiclesPorsche Cars North America, Inc.
Defect. Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy. Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Power Train › Automatic Transmission03V004000
Filed Jan 23, 200312,234 vehiclesPorsche Cars North America, Inc.
Defect. CERTAIN 2-DOOR CONVERTIBLE PASSENGER VEHICLES EQUIPPED WITH THE TIPTRONIC (AUTOMATIC) TRANSMISSION MAY HAVE BEEN PRODUCED WITH AN INCORRECTLY ADJUSTED KEY-LOCK-CABLE DOWN TO THE SHIFT SELECTOR. IF THE KEY-LOCK-CABLE IS NOT ADJUSTED CORRECTLY, IT IS POSSIBLE THAT THE IGNITION KEY WILL SNAG UPON BEING REMOVED FRO THE IGNITION LOCK OR THE SLECTOR LEVER CAN BE SHIFTED FROM POSITION "P" WITH THE IGNITION KEY REMOVED AND THE LOCKING BUTTON OPERATED.
Risk. IF THE SELECTOR LEVER IS THEN SHIFTED FROM POSITION "P" TO POSITION "R, N OR D" WITH THE VEHICLE PARKED, AND IF THE PARKING BRAKE IS NOT ON, THE VHEICLE WILL NOT BE SECURED FROM INADVERTENLY ROLLING AWAY, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT THE CABLE ADJUSTMENT AND, REGARDLESS OF THE RESULTS OF THIS INSPECTION, THE KEY-LOCK-CABLE MUST ALSO BE ADJUSTED. OWNER NOTIFICATION BEGAN JULY 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PORSCHE AT 1-800-545-8039.
What owners reported
Newest filings
Power Train
Filed Sep 13, 201269,554 milesCT
2002 PORCHE BOXSTER. CONSUMER WRITES IN REGARDS TO COMPLAINT CONCERNING VEHICLE PARTS *TGW THE CONSUMER STATED THE CABLES FROM THE SHIFTER TO THE TRANSMISSION FAILED WHILE DRIVING IN HEAVY TRAFFIC.
Seat Belts
Filed Apr 8, 201280,000 milesAR
THE SEAT BELT ON MY VEHICLE, WHEN BUCKLED, HAS A TENDENCY TO NOT LATCH COMPLETELY AND ALLOWS FOR THE RELEASE WITHOUT PRESSING THE RELEASE BUTTON. ALSO WHEN IT IS LATCHED, THERE IS A TENDENCY FOR IT TO GET CAUGHT AND NOT RELEASE WITHOUT SIGNIFICANT PULLING FORCE ON THE BUCKLE. *TR
Engine and Engine Cooling
Filed Apr 7, 201149,500 milesFL
IMS ENGINE FAILURE. KNOWN ISSUES WITH PORSCHE. PORSCHE BOXSTER 49,500 MILES. PLACE CAR IN REVERES, ENGINE SEIZED. REPLACEMENT OF ENGINE NECESSARY. $8000- $15,000. *TR
Electrical System
Filed Mar 16, 201070,000 milesMD
SEE ODI CASE NUMBER: 10318487, COMPUTER FAILURE DUE TO WATER LEAKAGE INTO CAB. THIS HAPPENED TO ME TWICE IN FALL, 2008. THE FIRST TIME, THE DEALER REPLACED THE COMPUTER (AT MY COST) AND ONE MONTH LATER, IT HAPPENED AGAIN. AGAIN, THE COMPUTER WAS REPLACED AND THE CARPETS NEEDED REMOVAL AND CLEANING DUE TO FUNGUS, ALL AT MY COST. *TR
Electrical System
Filed Mar 10, 201033,000 milesCA
WE OWN A 2002 PORSCHE BOXSTER WITH APPROXIMATELY 66,000 MILES. WE PURCHASED THE VEHICLE, USED, IN LATE 2003. ON THREE SEPARATE OCCASIONS WE HAVE EXPERIENCED TOTAL LOSS OF USE OF THE VEHICLE DUE TO WATER LEAKING INTO THE INTERIOR COMPARTMENT AND FLOODING THE CONTROL UNIT, RENDERING THE CAR TOTALLY INOPERABLE. THE INCIDENTS HAVE TAKEN PLACE IN OCTOBER, 2004 AT 33,000 MILES, APRIL, 2008 AT 61,000 MILES, AND CURRENTLY IN FEBRUARY, 2010. THE REPAIR HAS INITIALED REPLACING THE CONTROL UNIT AND HAVING TO PULL OUT THE CARPET SO AS TO INHIBIT MOLD GROWTH. THE FIRST INCIDENT WAS REPAIRED UNDER THE VEHICLE'S WARRANTY, THE SECOND TIME WAS REPAIRED AT OUR EXPENSE OF APPROX. $1,600. THE ESTIMATE FOR THIS CURRENT REPAIR IS $1,500. WE BELIEVE THIS POSES A SEVERE SAFETY RISK BECAUSE THE FIRST INCIDENT TOOK PLACE WHILE THE CAR WAS IN USE. WE WERE DRIVING UP A HILL. SUDDENLY THE VEHICLE BECAME INOPERABLE AND WE HAD TO MANEUVER THE CAR USING THE HANDBRAKE, TO REVERSE DOWN THE HILL. THE CAR HAD TO BE TOWED TO THE DEALER. WE HAVE INVESTIGATED THE PROBLEM ON THE INTERNET AND FOUND THAT THIS IS A COMMON PROBLEM WITH CERTAIN PORSCHE'S VEHICLES. THERE IS A DEFECT IN THE VEHICLE AND/OR THE RESTRICTIVE FILTERS THAT CAUSE THEM TO BECOME CLOGGED WITH DEBRIS AND CAUSE THE WATER LEAKAGE. IN ADDITION TO THIS PROBLEM RECURRING DOMESTICALLY, WE NOTE THAT THE NHTSA, WAS INFORMED VIA FRCL-09F028-2453 DATED APRIL 5, 2009 OF A SIMILAR PROBLEM IN NON-U.S. MARKETS. WE WOULD APPRECIATE YOUR INVESTIGATING THIS DEFECT.
Engine and Engine Cooling › Engine
Filed Mar 17, 200737,600 milesMI
I WAS DRIVING AT LOW SPEEDS IN TOWN, AND THE CAR STALLED WITH THE CHECK ENGINE LIGHT FLASHING. THE CAR WAS TOWED TO A LOCAL DEALER (PORSCHE OF LANSING) WHO INDICATED THAT THE TIMING CHAIN BROKE (PREMATURELY, AS THE CAR ONLY HAS 37600MI). THE CAR WAS IN REPAIR FOR 7 WEEKS, AT A COST OF $7700. THE DAY AFTER THE REPAIR WAS FINISHED, THE CAR MADE A LOUD TICKING NOISE AND THEN A V. LOUD SNAPPING SOUND FROM THE ENGINE. THE DEALER INDICATED THAT THE TIMING CHAIN SLIPPED CAUSING CATASTROPHIC ENGINE DAMAGE. THIS TIME, THE DEALER HAS AGREED TO REPLACE THE ENGINE WITH A NEW (REMANUFACTURED) UNIT. I CONTACTED PORSCHE FOR GOOD WILL ASSISTANCE REGARDING THE ORIGINAL PREMATURE ENGINE FAILURE. THEY DECLINED TO GIVE ANY SUPPORT BECAUSE THE FAILURE OCCURRED "MORE THAN 1 YEAR AFTER THE ORIGINAL WARRANTY EXPIRED" (THE DEALER CLAIMED THE IN-SERVICE DATE WAS 10/2001). HOWEVER, THE MAINTENANCE MANUAL SHOWS A STAMP FROM THE ORIGINAL PORSCHE DEALER, CLEARLY INDICATING THE IN-SERVICE DATE IS 2/27/2002. SINCE THE FAILURE OCCURRED ON 1/22/2007, THIS IS LESS THAN ONE YEAR AFTER THE ORIGINAL WARRANTY EXPIRED...
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 14, 200522,000 milesVA
BRAKES SUDDENLY LOOSE PRESSURE AND CAR DOES NOT STOP.
Power Train › Clutch Assembly
Filed Feb 5, 200424,250 milesLA
MY CLUTCH WAS MAKING A TERRIBLE NOISE FOR A WEEK AFTER I INITIALLY PURCHASED THE CAR AND THEN AGAIN ABOUT A WEEK PRIOR TO THE FAILURE OF THE CLUTCH. I ONLY HAVE 24000 MILES ON THE CLUTCH AND IT FAILED SUDDENLY CAUSING A BURNING CLOUD OF SMOKE. I REPORTED THE PROBLEM INITIALLY TO THE PORSCHE DEALER IN NEW ORLEANS, CRESCENT CITY MOTORS, AND THEY TOLD ME THAT NOISES WERE COMMON AND THAT IT WAS NOT A PROBLEM. I FEEL THIS CAUSED MY CLUTCH TO BURN UP PREMATURELY, HOWEVER, THEY FEEL LIKE THERE WAS NO PROBLEM IN THE MATERIALS AND WORKMANSHIP. I HAVE HEARD THAT THERE ARE PROBLEMS WITH THE THROW OUT BEARING IN PORSCHE BOXSTERS AND THIS IS THE PART THAT WAS MAKING THE NOISE. *JB
TiresCrash
Filed Jan 15, 20037,000 milesIA
ORIGINAL EQUIPMENT TIRES ON 2002 PORSCHE BOXTER S ARE NOT SAFE ON WET PAVEMENT. THE TYPE OF TIRES ARE DESIGNED FOR CLEAN DRY PAVEMENT ONLY. VERY DANGEROUS ON WET PAVEMENT. NO WARNING IS PROVIDED TO OWNER. NOT DISCLOSED TO OWNER, TIRE MANUFACTURER WARNS OF USE ON OTHER THAN CLEAN DRY PAVEMENT. CAR HYDROPLANNED DURING FIRST RAINSTORM AND CAUSED SERIOUS ACCIDENT ON BUSY INTERSTATE HIGHWAY. TIRES HAD TO BE REPLACED.
Engine and Engine Cooling › EngineCrash
Filed Jul 30, 2002FL
ON TWO OCCASIONS AND ON TWO SEPARATE VEHICLE ENGINE CAMSHAFT FAILED WHILE DRIVING. DEALER AND MANUFACTURER WERE AWARE OF PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 30, 2022. Source: NHTSA Office of Defects Investigation.