Page 3 of 3 · complaints 101–126 of 126

2002 Pontiac Montana complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Fuel System, Gasoline
Filed Jan 15, 2004UN

WHEN THE GAS TANK IS 1/2 TO ALMOST FULL, THE FUEL WILL THUMP AGAINST THE ENDS OF THE TANK WHEN THE VEHICLE COMES TO A STOP OR MOVES FORWARD. THERE IS AN OPEN TAC SINCE MAY 2002 AND I HAVE BEEN TOLD THAT THERE ARE MORE MONTANAS AS WELL AS OTHER MODELS INVOLVED. NO SOLUTION AS OF YET, AND I AM GETTING TIRED OR WAITING FOR A SOLUTION OR FOR THE TANK TO FAIL.

Visibility › Defroster/Defogger/Hvac System
Filed Nov 4, 2003IL

PROBLEMS WITH VEHICLE WINDOWS FOGGING UP. *MR THE CONSUMER'S WIFE WAS DRIVING WHERE SHE FELT A DRAFT ON HER LEGS AND SET THE RECIRCULATION MODE TO INSIDE AIR AND SET THE BLOWER ON #TWO. ALL OF A SUDDEN, ALL OF THE WINDOWS FOGGED UP. THE BLOWER WAS TURNED ON HIGH, THE DEFROSTER WERE TURNED ON WHICH CLEARED THE WINDSHIELD. THE DEALER SUGGESTED THAT SOMETHING WAS WRONG WITH THE HEATING/COOLING SYSTEM. THE CONSUMER WAS ADVISED THAT THE RECIRCULATION MODE SHOULD NOT BE USED UNLESS THE TEMPERATURE WAS EXTREMELY WARM AND SHOULD ALWAYS BE ON FRESH AIR MODE. (THIS WAS NOT STATED CLEARLY IN THE OWNERS MANUAL) *SCC *JB

Latches/Locks/Linkages › Doors › Latch
Filed Oct 27, 200334,800 milesPA

MY AUTOMATIC SLIDING PASSENGER DOOR ON MY 2002 PONTIAC MONTANA DOES NOT SHUT PROPERLY. WHEN YOU GO TO SHUT THE DOOR IT CLOSES ALMOST SHUTTING AND OPENING BACK UP AUTOMATICALLY RESULTING IN HAVING TO RESHUT THE DOOR HAVE HAD THE DOOR REPAIRED 3 TIMES AND IT STILL DOES NOT WORK.*AK

Engine and Engine Cooling › Cooling System
Filed Oct 15, 2003DC

ASSISTANCE (TIS REQUEST TIS03-007115 DGD CLOSED).*MR VEHICLE HAD URINE ODOR COMING THROUGH THE VENT IN THE INTERIOR OF THE VEHICLE. THE SERVICE DEPT. STATED THE COOLANT WENT BAD AND LEAKED INTO THE VENTILATION SYSTEM. THEY REMOVED THE A/C, HEAT UNIT, VENT AND DUCTS BUT THE SMELL RETURNED. CONSUMER RETURNED THE VEHICLE FOUR DAYS LATER. CONSUMER WAS INFORMED THAT THE PROBLEM THEY'VE EXPERIENCED IS A NATIONWIDE DEFECT WITH THAT VEHICLE. *PH *JB

Engine and Engine Cooling › Cooling System
Filed Oct 2, 200318,000 milesGA

URINE ODOR COMING IN THROUGH VENTILATION INTO THE INTERIOR OF THE VAN. DEALER SUPPOSEDLY FIXED IT AND PROBLEM HAS OCCURRED FOR THE THIRD TIME. WAS TOLD IT THE COOLANT IS GOING BAD AND IS LEAKING INTO THE VENTS. *JB

Engine and Engine Cooling › Cooling System
Filed Sep 29, 2003GA

COOLANT IS LEAKING INTO THE VENTILATION SYSTEM CAUSING A "URINE" SMELL TO ENTER THE PASSENGER CABIN. PASSENGERS ARE COUGHING AND HAVE CONSTANT HEADACHES. DEALER WILL REPLACE THE VENTILATION SYSTEM. *AK

Fuel System, Gasoline
Filed Sep 11, 20039,900 milesFL

LEAKING GAS TANK FOR 2002 PONTIAC MONTANA. TANK LINER IS MADE OF PLASTIC. INFORMED THAT THERE IS A 'NATIONAL BACK ORDER" FOR THESE TANKS. OTHER CONSUEMRS MAY HAVE SIMILAR PROBLEMS. LEAK APPEARED AT 9900 MILES. VEHICLE UNDER MFR. WARRANTY.

Power Train › Automatic Transmission
Filed Sep 3, 200360,000 milesMD

TRANSMISSION FAILED AT 60,00 MILES. *AK

Structure
Filed Sep 2, 200313,180 milesTN

CONSUMER NOTICED WATER LEAKING THROUGH OVERHEAD CONSOLE FROM THE ROOF RAIL SEAMS. THE DEALER APPLIED SEAM SEALER TO THE CORNERS AND ALONG THE SEAM. *AK *NLM

Engine and Engine Cooling › Engine
Filed Jul 14, 200315,000 milesCA

WHILE DRIVING VEHICLE WILL JUST DIE WITHOUT WARNING. THE DEALERSHIP CANNOT LOCATE THE CAUSE OF THE PROBLEM.*AK

Tires › Tread/Belt
Filed Jul 10, 200315,000 milesMI

WHILE DRIVING, THE BACK LEFT TIRE TREAD SEPARATED, WHICH CAUSED THE TIRE TO BLOWOUT. CONSUMER HAD TO PULL OVER. GENERAL XP2000GT, SIZE# P21570R/15, DOT#ACM3KN12801. *AK PH *JB

Latches/Locks/Linkages › Doors › Latch1 injured
Filed Jun 11, 200317,000 milesMI

AUTOMATIC SLIDING DOOR RELEASED AND CLOSED A SMALL CHILD'S HAND IN IT. AS A RESULT, CHILDS HAND WAS STUCK IN DOOR, AND DOOR WOULD NOT OPEN. CONSUMER HAD TO OPEN DOOR FROM THE INSIDE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 21, 20038,000 milesPA

WHILE DRIVING AT ANY SPEED THE ABS BRAKE LIGHT AND THE 4 WHEEL DRIVE LIGHT ILLUMINATED. CONSUMER STATED THAT AS A RESULT THE VEHICLE WAS STUCK IN THE SNOW. *NLM WHEN THE ABS IS NOT WORKING PROPERLY, THE VEHICLE WILL NOT BRAKE SAFELY, AND THE FOUR/ALL WHEEL DRIVE WILL NOT WORK. THE VEHICLE WILL NOT HAVE THE TRACTION TO GO UP A HILL. ( ABS AND ALL WHEEL DRIVE WOULD FAIL AT ANY TIME) SCC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Mar 6, 2003OH

INTERMITTENTLY THE ABS LIGHT BECAME INOPERATIVE AND DISABLED THE FOUR WHEEL DRIVE. *JB *TS

Structure › Body › Trunk Lid
Filed Dec 10, 2002WI

CONSUMER STATES THAT WITH NO WARNING THE REAR SLIDING DOOR WILL STICK AND IT WILL BE HARD TO OPEN FOR THE CONSUMER TO ENTER OR EXIT THE VEHICLE. DEALER NOTIFIED. TS

Structure › Body › Door
Filed Nov 20, 2002OH

DRIVER SIDE POWER SLIDING DOOR ALARM GOES OFF WHILE BEING CLOSED. THE DOOR WILL NOT ALWAYS OPEN. THE DOOR DOES NOT SHUT AND THE VEHICLE ALLOWS YOU TO DRIVE WITH IT IN THE OPEN POSITION. ALL 4 TIRES HAD BUBBLES ALL 4 TIRES WERE REPLACED. DT

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 19, 2002PA

CONSUMER CAN SHIFT VEHICLE FROM PARK WITHOUT APPLYING BRAKE PEDAL.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 4, 2002MI

WHILE DRIVING AT ANY SPEED AND WITH NO WARNING REAR SLIDING PASSENGER'S DOOR WILL OPEN, AND CONSUMER WILL HAVE TO PULL OVER TO CLOSE THE DOOR. DEALER NOTIFIED.*AK

Equipment › Electrical
Filed Aug 29, 2002NJ

CAR DID NOT COME WITH AN ASHTRAY AND NONE ACCORDING TO THE DEALER IS AVAILABLE IN THAT MODEL THIS YEAR. WHAT THE DEALER OFFERED WAS A PLACE IN ASHTRAY TO GO IN THE CUPHOLDER. THIS I TOOK AS A REPLACEMENT TO THE UN-OFFERED AND NOT AVAILABLE ASHTRAY. HOWEVER SEVERAL WEEKS AFTER GETTING THIS NEW CAR I WAS DRIVING AT NIGHT AND WENT TO PUT OUT MY CIGARETTE. BECAUSE THERE WAS NO LIGHT AND THE DASHBOARD HAS NO LIGHTS IN THAT AREA MY CIGARETTE HEAD HIT THE FRONT OF THE CUPHOLDER DROPPING THE LIT HEAD ON THE FLOOR. IMMEDIATE PANIC ENSUED RESULTING IN ME REMOVING MY EYES FRON THE ROAD TO RECOVER THE LIT HEAD OF THE CIGARETTE. I ASKED THE DEALER IF PONTIAC OFFERED A LIGHT FOR THAT AREA AND THE ANSWER WAS NO,. I VERIFIED THAT WITH PONTIAC CUSTOMER ASSISTANCE AND THEY SAID THERE IS NOT EVEN A SMOKERS PACKAGE AVAILABLE. I WOULD HAVE NOT UPGRADED FROM MY 1998 MONTANA WHICH HAD AN ASHTRAY IF I KNEW IT DIDN'T BEFORE TAKING DELIVERY. THIS IS NOT ONE OF YOUR MAJOR CASES BUT SHOULD BE LOOKED AT AS A POSSIBLE FIRE OR SAFETY HAZARD. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Jul 9, 2002PA

WHILE DRIVING ON WET PAVEMENT CONSUMER STEPPED ON BRAKES AND THERE WAS NO RESPONSE FOR AT LEAST 10 SECONDS. CONSUMER HAD TO CONSTANTLY PRESS BRAKE PEDAL TO GET VEHICLE TO SLOW DOWN. *AK CONSUMER ADDS DEALERSHIP AND MANUFACTURER FOUND NOTHING WRONG. *TT

Suspension › Front › Control ArmCrash
Filed Jul 5, 2002IL

VEHICLE WAS GOING 15-20 MPH WHILE CROSSING A BRIDGE. FRONT PASSENGER'S SIDE CONTROL ARM BROKE IN HALF WITHOUT WARNING, CAUSING VEHICLE TO CRASH INTO STEEL SUPER STRUCTURE OF BRIDGE. VEHICLE DIDN'T HIT ANYTHING PRIOR TO THE CRASH, AND VEHICLE LOST COMPLETE STEERING. DEALER WAS NOTIFIED. *AK MANUFACTURER NOTIFIED. REAR DRIVE ASSEMBLIES ALSO HAD TO BE REPLACED. DEALER HAS ATTEMPTED TO REPAIR THREE TIMES. *TT

Air Bags › FrontalCrash1 injured
Filed Jun 4, 2002CA

WHILE DRIVING 30-35 MPH FROM BEHIND ANOTHER VEHICLE WAS DRIVING 60 MPH, AND WITHOUT BRAKING CONSUMER WAS PUSHED 20 FEET INTO A UTILITY TRUCK. *AK DRIVERS SIDE AIR BAG CAME OUT, BUT DID NOT DEPLOY, CONSUMER SUFFERED INJURIES. *SLC

Seats › Mid/Rear Assembly
Filed Apr 24, 2002MI

WHEN FOLDING MIDDLE ROW SEATS THERE WERE NO ANCHORS TO FLOOR AND MAY CAUSE SERIOUS INJURIES IN A CRASH. DEALER WAS NOTIFIED, FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Visibility › Windshield Wiper/Washer
Filed Feb 15, 2002NY

WINDSHIELD WIPER STOPPED WORKING, WIPER BEARLY TAKES THE SNOW AND PUSHED IT BETWEEN HOOD AND WINDSHIELD, FORMING A BUILDUP OF ICE THAT SLOWS THE WIPER FROM WORKING. WAS TOLD IT WAS AN ENGINEERING PROBLEM.

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 13, 2002NY

WHILE DRIVING CONSUMER STATED THE VEHICLE WOULD STALL THEN JUMP INTO GEAR, DEALER WAS CONTACTED, REPLACED TRANSMISSIOM, CONSUMER STATED THAT DID NOT REMEDY THE PROBLEM. NLM

Air Bags
Filed Aug 16, 2001GA

AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALERSHIP IS AWARE OF THE PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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