WHEN VAN WAS HIT ON THE PASSENGER'S SIDE, PASSENGER'S SIDE AIR BAG DEPLOYED, BUT DID NOT INFLATE BECAUSE OF A HOLE IN THE AIR BAG. HOLE IN THE AIR BAG WAS ABOUT 2 INCHES WIDE. THE VAN WILL BE TAKEN TO THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
1999 Pontiac Montana complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WHEN STOPPING AND ACCELERATING YOU GET A JERK AND A THUMP LIKE SOMEONE HAS HIT YOU FROM BEHIND. DEALERSHIP STATES "AFTER TRYING TO FIX THE PROBLEM" FOR MORE THEN 4 TIMES THAT THIS IS DUE TO THE MOVEMENT OF FUEL IN THE FUEL TANK AND IS A NORMAL CHARACTERISTIC OF THIS KIND OF VEHICLE IN THIS MODEL YEAR. MOREOVER THEY STATE THAT EYERY VEHICLE IN THIS MODEL YEAR HAS THE SAME CHARECTERISTIC. THE MANUFACTURER HAS BACKED THE CLAIM OF THE DEALERSHIP THAT THIS IS NORMAL TO GET A JERK AND THUMP WHEN STOPPING AND ACCELERATING. PLEASE ADVISE THAT IF THERE IS A PROBLEM WITH SUCH VIOLENT MOVEMENT OF FUEL IN FUEL TANK AND IF IT IS A SAFETY PROBLEM WHICH COULD RESULT IN FAILURE OF PART AND POSSIBLE FIRE OR FAILURE OF ANY OTHER PART AND IF THIS IS A NORMAL CHARACTERISTIC OF THIS VEHICLE AS THE DEALERSHIP AND MANUFACTURE STATES. *AK
THE VAN STALLS OR HESITATES WITHOUT ANY KIND OF WARNING. THIS HAPPENS WHILE DRIVING OR TAKING OFF AFTER A STOP. THE VAN HAS STALLED FOUR TIMES SINCE OCTOBER OF 1999. VAN IS AT THE DEALERSHIP. DEALER IS NOT ABLE TO REMEDY THIS PROBELM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THE ABS TCDS AND BRAKE LIGHT APPEARS ON THE DASH AND STAYS LIT. WHEN IT DOES A FUSE HAS BLOWN AND AS A RESULT I HAVE NO BRAKE LIGHT. I DO HAVE RUNNING LIGHTS HOWEVER. I HAVE BEEN TO ROPER GM 9 TIMES THUS FAR AND HAVE BEEN TOLD THAT IT WAS A LOOSE WIRE BY THE BRAKE PEDAL, A FUSE HAS BLOWN, THE WRONG SIZE FUSE WAS USED (THEY REPLACED IT), THE PIG TAIL THAT I INSTALLED TO HOOK UP MY GOLF CART WAS FAULTY (I HAD A NEW ONE INSTALLED AND THEY SAID THAT WAS ALL RIGHT) THEN THEY WERE GOING TO INSTALL A NEW WIRING HARNESS (AS YET I DO NOT KNOW IF THEY DID BECAUSE IT HAS ONLY BEEN A WEEK SINCE I PICKED IT UP AND HAVEN'T TALKED TO THEM YET BUT WILL CALL ON MONDAY. THEY ALSO INSTALLED FUSES ON THE BRAKE LINES AND ALL THAT DID WAS NOT WARN ME THAT THE BRAKE LIGHTS WERE NOT WORKING. NOW THAT I HAVE IT BACK FOR THE 9TH TIME WHEN I HOOK THE TRAILERING LIGHTS UP THEY LIGHT UP (TRAILER LIGHTS) WITHOUT THE KEY IN THE VAN EVEN TURNED ON. THEY EVIDENTLY REINSTALLED THIS HARNESS OR FOOLED AROUND WITH IT BECAUSE IT WORKED PERFECTLY BEFORE THEY GOT IT THIS LAST TIME ON TURNING, BRAKING AND RUNNING LIGHTS WITH THE TRAILER. WHEN THEY SAID THEY WERE GOING TO INSTALL A WIRING HARNESS I TOOK IT TO MEAN AND KNOW I AM RIGHT THAT IT WAS GOING ON THE VAN AND NOT THE PIG TAIL. IT TOOK THEM 2 WEEKS TO GET THE HARNESS AND THEY SAID 5 TO 6 HOUSE TO INSTALL IT AND WHEN I GOT THERE THE 8TH TIME THEY DECIDED NOT TO INSTALL IT. ALL IN ALL WE HAVE BEEN FOOTBALLED AROUND 9 TIMES NOW AND IT STILL IS NOT RIGHT. HAVE SOME
WHILE PULLING INTO THE DRIVEWAY TRAVELING AT A LOW RATE OF SPEED, AND GRADUALLY DEPRESSING ON THE BRAKE PEDAL, VEHICLE SUDDELY ACCELERATED, CAUSING CONSUMER TO RUN INTO A BRICK HOUSE. UPON IMPACT, THERE WAS NO DEPLOYMENT OF THE AIR BAGS. ALSO SKID MARKS ON THE PAVEMENT SHOWED THAT THE BRAKES WERE BEING APPLIED. CONSUMER HAS CONTACTED THE DEALER. *AK *ML
OIL PAN HAS HEAVY OIL RESIDUE FILM WHICH GM CLAIMS TO BE NORMAL DUE TO ALUMINUM CASTING OIL PAN DESIGN THAT ALLOWS OIL TO SEAP THROUGH THE OIL PAN. A HEAVY OIL RESIDUE ON THE OUTSIDE OF THE OIL PAN DOES NOT SEEM NORMAL AND APPEARS TO BE A LEAK. BURNING OIL CAN BE SMELLED INSIDE THE VEHICLE WHILE STOPPED. A FILE # HAS BEEN OPENED BY GM CUSTOMER SERVICE TO RECORD MY COMPLAINTS. RIGHT HAND DOOR POWERED MIRROR IS LOOSE AND LOSES SETTING WHEN DOOR SHUT. *AK
WHILE DRIVING ON HIGHWAY/STOPPING OR PULLING OFF OR TAKING FOOT OFF GAS PEDAL, VEHICLE STALLS. HAS TO DRIVE WITH BOTH FEET IN ORDER TO KEEP THE RPMS UP. CONTACTED THE DEALER, AND VEHICLE IS STILL AT THE DEALER. BUT, DEALER CAN'T DUPLICATE THE PROBLEM. *AK
INTERMITTENTLY, TRANSMISSION WILL SHIFT VERY ROUGH AND HARD, AND TRANSMISSION EMITS A WHINING NOISE. ONCE IT STARTS, IT CONTINUES UNTIL THE VEHICLE RESTS. ALSO, AFTER DRIVING A DISTANCE CONTINUOUSLY OF 200 MILES OR MORE, THE VEHICLE WILL CONSISTENTLY STALL AT RED LIGHTS OR STOPSIGNS UNTIL IT HAS RESTED AT LEAST A FEW HOURS. *AK
THE PROBLEM IS NOT OF A FAILURE TYPE, BUT IT IS EXCESSIVE NOISE FROM THE REAR BRAKES. THE VEHICLE HAS BEEN LOOKED AT THREE TIMES. THE VEHICLE IS GOING IN FRIDAY THE 25 OF FEBRUARY FOR A ROAD TEST WITH MY HUSBAND AND A TECHNICAN. THIS IS BEING DONE AT OTSE
THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT APPARENT REASON. YH
THE VAN WAS INVOLVED IN A HEAD-ON CRASH, TRAVELING AT 35 MPH AND THERE WAS NO DEPLOYMENT OF THE DRIVER'S SIDE OR PASSENGER'S SIDE AIR BAGS. VAN WILL BE REPAIRED. *AK *ML
THE SLIDING DOOR OPENS BY ITSELF AT ANY TIME. THIS HAPPENS WHILE THE ENGINE IS OFF. THE DEALER IS AWARE OF THE PROBLEM. THE DEALER WAS NOT ABLE TO FIND OUT WHAT WAS CAUSING THE PROBLEM. PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
THERE IS NO WAY TO TURN OFF HEADLIGHTS AT NIGHT, REGARDLESS OF WHAT POSITION THE HEADLIGHT SWITCH IS IN. THE DEALER SAID THIS IS NORMAL, BUT I THINK IT IS A SAFETY HAZARD. FOR EXAMPLE, I WORK FOR THE FEDERAL GOVERNMENT (CDC), AND WHEN WE TURN INTO THE PARKING LOT WE ARE SUPPOSED TO TURN OFF OUR HEADLIGHTS SO THE GUARD CAN SEE THE PARKING DECAL AND OUR FACE, AND NOT BE BLINDED BY THE HEADLIGHTS. I CANNOT DO THIS. ALSO, IF I SEE SOMEONE INADVERTENTLY DRIVING WITH THEIR HEADLIGHTS OFF, I CANNOT FLASH MINE OFF AND ON TO SIGNAL THEM. THANKS, CLIFF. *AK
WHEN STARTING THE IGNITION AIR BAG DEPLOYED IN CONSUMER'S FACE. DEALER HAS BEEN CONTACTED. *AK
WHEN FRONT PASSENGER'S SEAT IS FORWARDED ON THE TRACK IT BECOMES EXPOSED. A CHILD FELL ON THE TRACK, RESULTING IN INJURY. THE DEALER AND MANUFACTURER NOTIFIED. *AK
PREMATURE BRAKE WEAR ON ONE SIDE OF THE BRAKES . DEALER HAS REPLACED THE ROTORS/ CALIPERS, AND PADS SEVERAL TIMES. *AK
WHEN MAKING A NORMAL STOP DRIVER WILL HEAR A CLICK, AND FEEL BRAKE PEDAL GOING TO FLOOR, CAUSING EXTENDED STOPPING DISTANCE. *AK
WHEN THE BRAKES ARE APPLIED PEDAL BECOMES SOFT, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED THE BRAKES SEVERAL TIMES . *AK
ANTI-LOCK BRAKE SYSTEM MOTOR PACK FAILED, CAUSING LEAK WHICH RESULTING IN TOTAL LOSS OF BRAKES. ON 8-23-99, THE MOTOR PACK WAS REPLACED, NOW THE BRAKE PEDAL STOPS 1/4 INCH FROM FLOOR. DEALER SAID IT WAS NORMAL. *YC
WHEN THE AIR FILTER ON THESE VEHICLES ARE CHANGED. THERE IS A CLAMP AND TUBING WHICH MUST BE MOVED TO PERFORM THE CHANGE. IF THE CLAMP IS NOT PLACED BACK EXACTLY CORRECTLY, THE CAR CAN SLINK THE ACCELERATOR CABLE UNDER THE CLAMP, AND CAUSE THE CAR TO
WHILE DRIVING A SNAP WAS FELT UNDER THE ACCELERATOR, AND VEHICLE ACCELERATED SUDDENLY AND UNEXPECTEDLY TO 80MPH. DEALER IS INSPECTING AND WILL REPAIR THE VEHICLE. *AK
DID NOT MARK CRASH, HOWEVER COULD NOT STOP IN TIME TO PREVENT HITTING CURB, MY MOTHER HAD BORROWED MY CAR. IF A CAR HAD BEEN PARKED THERE IT WOULD HAVE BEEN HIT. FAILURE WAS DUE TO BRAKE LINE WAS POSITIONED SO THAT WHEN THE WIPERS WERE RUNNING, THE ARM THAT GOES BACK AND FORTH TO ACTUATE THE DRIVERS SIDE WIPER WAS CONTACTING THE LINE IN A SAWING MOTION. THE LINE WAS COVERED WITH A BRAIDED SHIELD OR TUBE OVER THE LINE AND IT WENT THROUGH BOTH THAT AND THE BRAKE LINE. I DID NOT GET A BRAKE WARNING LIGHT UNTIL THE BRAKE FLUID RESEVOIR WAS DOWN TO 1/4 IN. THE BRAKES WENT FROM BEING A LITTLE MUSHY TO NONE AT ALL. HAD I BEEN ON A TRIP ON A RAINY DAY, I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT. THE DEALERS ATTITUDE WAS VERY DISAPPOINTING. THERE COULD EASILY BE HUNDREDS OF CARS OUT THERE THAT ARE ACCIDENTS WAITING TO HAPPEN. IT TOOK THEM 7 WORKING DAYS TO GET A NEW LINE IN AND REPLACE IT. THEY DID NOT EVEN CLEAN OFF THE BRAKE FLUID THAT WAS SPRAYED IN THE ENGINE AREA FROM THE LEAK. WHEN I ASKED ABOUT IF THEY REPORTED THIS PROBLEM THEY SAID THAT SOMEONE WOULD LOOK INTO IT WHEN THEY FILED THE WARRANTY PAPERWORK THAT NO OTHER INCIDENTS HAVE BEEN REPORTED.
ALL OF THE REAR SEAT BELTS HAVE FIXED INSTEAD OF FLEXIBLE FEMALE RECEPTORS. BECAUSE THE SEAT BELT RECEPTORS ARE FIXED IN A FORWARD TILTING POSITION, IT IS IMPOSSIBLE TO GET A SECURE FIT FOR A FORWARD FACING TODDLER/BOOSTER SEAT. I HAVE TRIED SEVEN DIFFERENT SEATS AND HAVE FAILED TWO NHTSA SAFETY CHECKS. TO DATE, THE VEHICLE MANUFACTURER WILL NOT RECOGNIZE THE PROBLEM OR PROVIDE ME WITH A SOLUTION. MEANWHILE I HAVE AN 18MTH OLD TODDLER AND AN INFANT DUE IN DEC. THAT I CAN NOT SAFELY PUT IN MY VEHICLE. THE PROBLEM IS CLEARLY THE SEAT BELT RECEPTOR POSITIONING,AS I HAVE TRIED MANY DIFFRENT BRAND AND MODELS WITH SIMILAR RESULTS. THE CHILD RESTRAINTS MUST BE PLACES SO FAR FORWARD IN ORDER TO ACCOMODATE THE FORWARD TILTING SEAT BELT RECEPTOR THAT THE CAR SEAT SWIVELS SIDE TO SIDE TO SUCH A DEGREE THAT THE CHILD'S SAFETY IS COMPROMISED.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHILE DRIVING CAR SOMETIMES JERKS AND WILL CUT OFF IN THE MIDDLE OF THE ROAD. *AK
I AM NOT REALLY SURE THAT THERE IS A PROBLEM, SO THIS IS REALLY MORE A CONCERN AND A REQUEST FOR INFORMATION. THE VEHICLE APPEARS TO HAVE ADEQUATE STOPPING ABILITY, HOWEVER, I HAVE FOUND THAT I AM ABLE TO PRESS DOWN THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR. I FIND THIS DISCONCERTING BECAUSE I HAVE NOT OWNED ANY VEHICLE THAT DISPLAYED THIS BEHAVIOR UNLESS IT HAD A PROBLEM (I.E. AIR IN THE BRAKE LINES, LEAKS, BROKEN MASTER CYLINDER, ETC.). THE SERVICE MANAGER AT THE DEALERSHIP ASSURES ME THAT THE VEHICLE MEETS ALL THE SPECIFICATIONS PRESCRIBED IN THEIR SERVICE MANUAL AND AS FAR AS THEY ARE CONCERNED, THERE IS NO PROBLEM. I AM LOOKING TO YOUR ORGANIZATION TO FIND OUT IF YOU HAVE HAD SIMILAR REPORTS AND SOME SORT OF REASSURANCE THAT THIS INDEED IS "NORMAL". *AK
SPEEDOMETER IS TOTALLY INOPERATIVE . CONSUMER CANNOT DETERMINE SPEED OF VEHICLE, CAUSING A SAFETY HAZARD.
WHILE THE CHILD OPENED THE SLIDING DOOR, CHILD'S HAND GOT STUCK IN THE LOCK, CAUSING THE CHILD TO SLIDE DOWN AND SUSTAIN IINJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK PE04064.PCO
NO SUMMARY
ON APRIL 17, 1999, MY HUSBAND TRIED TO ENGAGE HIS SEATBELT PROPERLY, AND IT PULLED ALL THE WAY OUT, AND WOULDN'T GO BACK IN. ON APRIL 29, 1999, I PULLED INTO MY DRIVEWAY, LET MY KIDS OUT WITH THE POWER DOOR, MY SON TRIED TO CLOSE IT WITH THE POWER SWITCH, IT WOULDN'T CLOSE, SO HE TRIED TO CLOSE IT MANUALLY, AND IT WOULDN'T BUDGE. I TRIED TO CLOSE IT MANUALLY, AND COULDN'T. THE TOW TRUCK DRIVER WAS ABLE TO GET IT CLOSED, BUT THE POWER STILL DIDN'T WORK.
THE REAR POWER DOOR OPENS ON COMMAND,CLOSES ON COMMAND THAN OPENS BY ITS SELF. IT WILL CLOSE ON COMMAND AGAIN , SOMETIMES IT WILL STAY CLOSED, OTHER TIMES IT WILL OPEN AGAIN. ON SEVERAL OCCASIONS THE DOOR TRIED TO OPEN AS I WAS BACKING OUT OF THE DRIVE WAY, BEING THE DOORS LOCK AUTOMATICALLY,THE DOOR BECOMES AJAR. YOU THEN HAVE TO STOP....PUT THE VEHICLE IN PARK....OPEN THE DOOR ...CLOSE THE DOOR..HOPING THE DOOR WILL STAY CLOSED. *AK
AUTO SLIDING PASSENGER DOOR FAILED. YH
TEMPERATURE GAUGE FAILED. *YC
POOR DRIVING PERFORMANCE: LEANS ON TURNS, TAKES BUMPS HARD, AND FEELS LIKE THE CHOKE BOTTOMS OUT. THESE PROBLEMS DID NOT EXIST AT TIME OF PURCHASE.
ELECTRICAL MALFUNCTION. PASSENGER SIDE POWER SLIDING DOOR DOES NOT CLOSE PROPERLY, WHEN CLOSING WITH POWER SWITCH THE DOOR MAKES 2-3 ATTEMPTS BEFORE IT CLOSES. DOOR HAS TO BE MANUALLY CLOSED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Pontiac Montana → · Every Montana year → · How the figures are calculated →