Page 2 of 5 · complaints 51–100 of 245

2004 Pontiac GTO complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Tires
Filed Mar 18, 200831,670 milesGA

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE FRONT PASSENGER SIDE TIRE IS RUBBING AGAINST THE STRUTS. THE FAILURE HAS CURVED OUT A GROOVE APPROXIMATELY ONE INCH DEEP. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER OR MECHCANIC. THE FAILURE OCCURS AT ANY SPEED. THE FAILURE MILEAGE WAS 31,670 AND CURRENT MILEAGE WAS 31,683.

Suspension › Front
Filed Mar 7, 200816,000 milesOK

BOTH FRONT TIRES WERE WORN TO THE BELTS AT APPROX. 16,000 MILES. ONE TIRE HAD THE TREAD SEPARATE WHILE DRIVING ON THE HIGHWAY. HAS HAD TWO SETS OF TIRES ON THE FRONT WITH THE SAME PROBLEM IN LESS THAN 40,000 MILES. TAKEN TO DEALER TWICE ONLY TO BE TOLD THIS WAS NORMAL CONDITION FOR THESE CARS. *TR

Tires
Filed Feb 26, 200857,000 milesTX

LAST NIGHT, FOR THE SECOND TIME, THE INSIDE OF MY FRONT LEFT TIRE SHREDDED WHILE ON THE HIGHWAY TRAVELING AT AROUND 70MPH. BOTH TIMES THIS HAS HAPPENED, I WAS FORTUNATE NOT TO LOSE CONTROL OF THE VEHICLE. IN RESEARCHING THE PROBLEM, I FIND THAT THERE ARE CLASS ACTION LAWSUITS ALREADY HAPPENING RELATING TO A DESIGN FLAW ON MY 2004 PONTIAC GTO THAT CAUSES THE FRONT TIRES TO RUB AGAINST THE SUSPENSION STRUTS. I HAVE HAD TO REPLACE TWO SETS OF TIRES BECAUSE OF THIS PROBLEM, AND THE RESALE VALUE OF THE GTO IS ALSO AFFECTED NEGATIVELY. *TR

Tires
Filed Feb 19, 200810,000 milesVA

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. UPON CHECKING THE VEHICLE, THE CONTACT DISCOVERED THAT THE INNER PART OF BOTH FRONT TIRES WERE RUBBING ON THE STRUTS. THERE WERE NO RECALLS REGARDING THIS FAILURE. THE CURRENT MILEAGE WAS 123,000 AND FAILURE MILEAGE WAS 10,000.

Suspension › Front › Stabilizer Bar
Filed Jan 24, 2008NC

I OWN A 2004 PONTIAC GTO THAT IS TEARING UP THE FRONT TIRES AND MAKES A POPPING NOISE WHEN DRIVING. I HAVE BEEN TRYING TO GET IT FIXED AND HAVE NOT BEEN ABLE TO FIND OUT THE PROBLEM TILL I WAS TOLD ABOUT THE SAFETY PROBLEMS. I ASKED DEALERS ABOUT THE NOISE AND THE TIRES AND WAS TOLD THEY DID NOT KNOW WHAT THE PROBLEM WAS. I WAS NEVER TOLD ABOUT THIS OR DID I GET A LETTER IN THE MAIL ABOUT A SAFETY PROBLEM. IT REALLY MAKES ME MAD TO THINK THAT IT WAS NOT MADE PUBLIC TO PEOPLE OF THE PROBLEM. *TR

Tires
Filed Jan 22, 2008GA

TIRES RUBBING STRUT CAUSING PREMATURE TIRE WEAR. HAD ALIGNMENT UNDER WARRANTY AFTER GM REPLACED TIRES DUE TO EXCESSIVE VIBRATION AT 15000. WAS ADVISED BY GM THAT WAS ALIGNMENT ISSUE AND TOOK IT TO ANOTHER MANUFACTURES DEALER FOR ALIGNMENT WAS ADVISED IN SPEC.... *TR

Suspension › Front › Macpherson Strut
Filed Jan 7, 200840,000 milesTX

2004 PONTIAC GTO FRONT TIRE CONTACT WITH SUSPENSION STRUT AND SEVERE STEERING WHEEL VIBRATION EXCESSIVE TIRE WEAR IN INNER SIDE. *TR

Tires › Sidewall
Filed Dec 29, 200716,000 milesCA

INNER SIDEWALL OF BOTH FRONT TIRES WERE WORN DOWN THE STEEL RADIALS. THIS WAS OBSERVED WITH 16,000 MILES ON THE CAR. REGULAR TIRE ROTATIONS OCCURRED, WEAR SEEMED TO TAKE PLACE OVER THE DURATION OF AN EXTENDED ROAD TRIP. *TR

Power Train › Axle Assembly › Axle Shaft
Filed Dec 7, 200737,500 milesFL

PURCHASED 2004 GTO WITH 37,500 MILES HAD THE CAR A WEEK,SON WAS DRIVING AND HEARD AND FELT A LOUD CLANGING NOISE. HAD CAR TOWED TO DEALER. THEY FIXED UNDER GM CERTIFICATION. IT WAS MISSING LEFT SIDE AXLE BOLTS AND ALL THE RIGHT SIDE WERE VERY LOOSE. *TR

Steering › Linkages › Tie Rod Assembly
Filed Nov 15, 200732,000 milesIN

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT HEARD A LOUD METAL NOISE WHILE PULLING OUT OF A PARKING LOT. THE MECHANIC STATED THAT THE FRONT DRIVER SIDE TIE ROD WAS WORN AND NEEDED TO BE REPLACED; HOWEVER, THE PART WOULD NOT BE AVAILABLE UNTIL A COUPLE OF MONTHS. THE VEHICLE CANNOT BE DRIVEN UNTIL THE PART ARRIVES. THE VIN AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 32,000.

Suspension › Front › Macpherson Strut
Filed Nov 13, 2007NM

I WAS ON THE INTERNET AND I CAME ACROSS DEFECTS ON THE 2004-2006 GTOS AND SINCE I HAVE ONE I INVESTIGATED. THE COMPLAINTS WERE THAT THE STOCK SIZE TIRES WERE RUBBING ON THE STRUTS IN FRONT OF THE VEHICLE. SO, I HAVE A 2004 GTO WITH ONLY 7,800 MILES ON IT. I WENT OUT TURNED SAID VEHICLE ON TURNED THE WHEEL ALMOST TILL IT WOULD STOP AND PEEKED UNDER THE CAR AND LOW AND BEHOLD CONTACT WITH STRUT;ON BOTH SIDES. CALLED GM IN DETROIT, THEY HAD NO IDEA OF THE PROBLEM. IGNORED ME. DID NOT RETURN MY PHONE CALLS, THEY SAID THEY WOULD. TOOK VECHICLE TO DEALERSHIP TO FIX CAR. DEALER SAID EVERYTHING LOOKED GOOD EXCEPT THE CAMBER IN FRONT OF CAR. DEALER FIXED CAMBER, MADE ME PAY $100. DOLLARS. I CALL GM 10 TIMES IN DETROIT, HAVE NOT RECEIVED CALL BACK FROM MY REPRESENTITIVE. ALSO SPENT $400.00 ON TWO NEW 235/45 FOR THE FRONT; BECAUSE EVEN AFTER THEY "FIXED IT" THE STOCK TIRES WRE STLL 1/4 INCH AWAY FROM THE STRUT. SO IT HAS COST ME $500.00 TO HOPEFULLY FIX THE CAR I DO NOT EVEN OWN. *TR

Suspension › Front
Filed Nov 11, 2007NY

MY TIRES ON MY 2004 GTO WERE WEARING PREMATURELY WITH ONLY 27,000 MILES ON IT. WHEN I WAS WASHING MY CAR I NOTICE MY FRONT PASSENGER TIRE HAD WIRES STICKING OUT FROM THE INSIDE OF THE TIRE. IT LOOKED LIKE IT WAS WEARING ON SOMETHING FROM THE INSIDE. AFTER SEEING THIS FRONT TIRE I COULD NO LONGER DRIVE THE VEHICLE UNTIL REPLACING ALL THE TIRES. WHEN I DID BRING MY CAR TO THE PONTIAC DEALER I WAS TOLD IT WAS TO DO WITH AN ALIGNMENT AT MY COST. I WAS TOLD THAT THERE WAS NO RECALL OR WARRANTY THAT COVERED THIS. I WAS CHARGED FOR THE TIRES A CAM KIT FOR THE FRONT CASTER TO FIX THE ALIGNMENT AS WELL AS LABOR. AFTER READING ABOUT THIS PROBLEM FROM OTHERS I HAVE TO SAY I CAN'T WAIT TILL MY LEASE ENDS WITH THIS CAR. I FEEL THIS IS SOMETHING THAT PONTIAC SHOULD REIMBURSE ME FOR. *TR

Suspension › Front
Filed Nov 7, 200729,800 milesFL

TOOK FRONT PASSENGER TIRE OFF TO REPLACE AND NOTICED THAT THE INSIDE OF THE TIRE WAS CHEWED UP FROM RUBBING ON THE STRUT. TIRE WAS AT THE POINT OF COMING APART, THE STEAL BELTS WERE EXPOSED. THE REST OF THE TIRE WAS FINE EXCEPT FOR THE INSIDE OF THE TIRE AGAINST THE STRUT. THERE ARE WARE MARKS ON THE STRUT ITSELF. *TR

Steering › Linkages › Tie Rod Assembly
Filed Oct 7, 200721,490 milesIL

PROBLEM WITH STEERING CONTROL AND SLOW AIR LEAK OUT OF FRONT RIGHT TIRE, LED ME TO BRING MY CAR TO JUST TIRES IN DECEMBER 2005. THE TECHNICIANS REMOVED THE FRONT RIGHT TIRE AND FOUND THAT THE INNER WALL OF THE TIRE WAS SHREDDED. I THEN TOOK MY CAR TO THE PONTIAC DEALER AND PAID OVER $700 FOR A FAULTY TIRE ROD ARM. ON OCTOBER 7, 2007 WHILE DRIVING 65 MPH DOWN A BUSY INTERSTATE, THE STEERING BECAME UNSTEADY AS A LOUD RUMBLING NOISE COMMENCED. ABOUT 15 SECONDS LATER THE REAR PASSENGER SIDE TIRE EXPLODED AND I WAS DRIVING ON THE RIM WITH LIMITED CONTROL OF THE CAR, TRYING TO PULL OFF TO THE SIDE OF THE ROAD. AS I PUT A SPARE TIRE ON THE CAR, THERE WAS SHREDDED RUBBER WRAPPED AROUND THE AXLE AND BRAKE LINKAGE THAT WAS DIFFICULT TO REMOVE. WITH THE SPARE TIRE IN PLACE, I SLOWLY DROVE 8-10 MILES TO MY LOCAL PONTIAC DEALER WHERE I PARKED MY CAR UNTIL THE NEXT BUSINESS DAY, SO I COULD CANCEL MY LEASE EARLY. *TR

Suspension › Front › Macpherson Strut
Filed Oct 3, 200720,000 milesCA

I OWN A 2004 PONTIAC GTO. THE CARS STRUT RUB HAS WORE A ANGLE ON THE OUTER EDGE OF THE TIRE AND HAS CAUSED A CHUNK OF TIRE TO PEEL BACK AND EXPOSE THE METAL WIRES. I HAVE SEEN OTHER PEOPLES CARS THAT ARE WAY WORSE. THEY HAVE METAL WIRES A INCH WIDE EXPOSED ALL THE WAY AROUND THE TIRE. AND HAVE CAUSED SOME PEOPLE I KNOW TO HAVE BLOW OUTS. *TR

Electrical System › Ignition › Switch
Filed Sep 19, 200732,000 milesFL

THE IGNITION SWITCH HAS FAILED ON MY GTO 2 TIMES NOW. THE FIRST TIME ABOUT 4 OR 5 THOUSAND MILES AGO IT WOULD NOT TURN EASILY, OR AT ALL. NOW THE IGNITION SWITCH WILL NOT TURN ALL THE WAY OFF. THE RETAINED ACCESSORIES STAY ON, AND THE STEERING COLUMN LOCK IS INOPERATIVE. MY LOCAL DEALER IS REPAIRING MY VEHICLE FOR ME. I AM AWARE OF SEVERAL OTHERS THAT HAVE HAD THIS PROBLEM. A FEW REQUIRING 3-4 REPAIRS. MY CONCERN IS THAT WITH THE COLUMN LOCK NOT WORKING WHEN PARKED ON A HILL THERE IS NO WAY OF LOCKING THE WHEEL IN A TURN TO KEEP IT FROM WANDERING AWAY. ALSO IN THE EVENT OF AN EMERGENCY EVAC ( HURRICANES IN FLORIDA) THE VEHICLE MAY NOT START. *TR

Tires
Filed Sep 12, 20079,000 milesNY

I PURCHUSED MY 2004 PONTIAC GTO IN NOVEMBER OF 2004 I WAS ONE OF THE FIRST TO OWEN THIS CAR IN 2004. HOWEVER ABOUT 9,000 MILES OF ME DRIVING MY CAR I HAD REAR TIRE PROBLEMS THE CAMBER AND TOE WAS NOT STRAIGH. I TOOK MY CAR BACK TO THE DEALER SHIP AND THEY TOLD ME NOT THERE PROBLEM. I TOOK MY CAR TO A NUMBER OF DIFFRENT ALINMENT PLACES AND THEY ALL CHECKED ALINMENT AND SAID IT WAS OFF A LITTLE BUT NOT ENOUGH TO WERE ONLY ON THE INSIDE OF THE REAR TIERS. I REPLACE THE TIRES MY SELF. ABOUT 1,000 MILES LATER MY STEERING WAS SHAKING AND FRONT END, THE FIRST THING I THOUGHT IT WAS MY ROTOERS I WENT TO REPLACE AND RELIZE IT WAS MY FRONT TIRES. AGAIN I TOOK TO DEALER AND AGAIN THEY TURN ME AWAY. I CONTACTED PONTIAC AND GM THEY SAID THE WILL SENT AN INSPECTOR TO LOOK AT CAR THAT NEVER HAPPEN> THE DEALER SHIP DID NOT WANT TO SET UP WITH ME. PONTIAC TOLD ME THEY DO NOT GO TO PEOPLE HOUSES FOR THAT IT HAS TO BE DONE IN DEALERSHIP. I WENT TO ANOTHER DEALER AND THEY TOLD ME THEY NEVER HEARD OF ANYTHING LIKE THAT. I REPLACE MY TIRES MORE THEN 3 TIMES IN FRONT AND 2 TIMES IN BACK AND EVERYTIME HAD AN ALINMENT DONE. THE FIRST TIME I HAD FRONTS REPLACED THEY TOLD ME THAT THE FRONT TIRES ARE RUBBING AGENST THE STRUTS. I DID NOT GO TO DEALER TO BE TURNED AWAY. I CANT KEEP AFFORDING NEW TIRES EVERYTIME 6,000 COMES. I PURCHUSED A NEW CAR TO HAVE NO HEADACHS BUT INSTEAD I HAVE MORE AND SPEND A LOT OF MONEY. ALSO THE GAS CAP GETS STUCK ON WHEN I GET GAS.

Suspension
Filed Sep 11, 200731,117 milesNV

OWN A 2004 PONTIAC GTO. TOOK MY CAR IN FOR A NOISE IN THE FRONT END AREA. EVERYTIME I WENT AROUND A CORNER SLOWLY I COULD HEAR A RUBBING NOISE. AND SOMETIMES WHEN I WOULD BACK OUT OF THE PARKING SPACE I HEAR A LOUD GRINDING NOISE AND THE STEERING WHEEL WOULD JUMP OUT OF MY HANDS. I TOOK THE CAR IN TO MY GMAC DEALERS SERVICE DEPARTMENT TO HAVE A LOOK. THE MECHANIC TOLD ME THAT THE STRUT WAS RUBBING ON MY TIRES. WE LOOKED AT THE TIRES ON MY FRONT END AND THERE WERE GROOVE MARKS ALL ALONG THE RADIUS OF THE TIRE. SOME CHUNKS OF TIRE WERE TAKEN OUT AND SOME OF THE STEEL BELTS WERE SHOWING THROUGH. HE TOLD ME I WAS LUCKY TO CATCH THIS WHEN I DID OR I COULD HAVE HAD A BLOW OUT AT ANY TIME. I HAD TO REPLACE ALL FOUR TIRES BECAUSE THEY HAD BEEN ROTATED A COUPLE OF TIMES ALL READY. THE BACK TIRES WEREN'T AS BAD AS THE FRONT BUT OF COURSE YOU CAN'T JUST GET TWO NEW ONES. THIS TIRE PURCHASE CAME OUT OF MY POCKET BECAUSE THE MECHANICS TOLD ME THERE WAS NOTHING THEY COULD DO. I HAVE PICTURES OF MY STRUTS AND YOU CAN CLEARLY SEE WHERE THEY WERE RUBBING ON MY TIRE. *JB UPDATED 10/10/07 *TR

Suspension
Filed Sep 4, 200738,000 milesTX

I HAVE A 2004 PONTIAC GTO WITH 47K MILES ON IT NOW. DECEMBER 2006 I WAS DRIVING HOME FROM AN OUT OF TOWN TRIP 4 HOURS AWAY FROM HOME. I NOTICED THAT THE FRONT END WAS RIDING KIND OF LOW. I PULLED OVER AND CHECKED THE TIRES FOR A PUNCTURE BUT I DID NOT SEE ONE. SO I PULLED OVER TO THE FIRST GAS STATION TO GET AIR. THE TIRES LOOKED LIKE THERE WAS ENOUGH TREAD SO I THOUGHT NOTHING OF IT. WHEN I GO HOME I PULLED INTO THE DRIVEWAY AND CUT THE WHEELS AS FAR TO THE LEFT AS POSSIBLE. I WENT INSIDE AN DID NOT PAY ATTENTION TO THE TIRES. WHEN I CAME BACK OUT I NOTICED BOTH TIRES ON THE FRONT OF THE CAR HAD WORN DOWN TO THE BELTS ON THE INSIDE TREAD ONLY. I COULD NOT SEE THE WEAR BY JUST LOOKING AT THE OUTSIDE OF THE TIRES. I WAS LUCKY I DID NOT HAVE A BLOW OUT. I WENT TO THE TIRE DEALER EARLY THE NEXT MORNING AND GOT NEW TIRES PUT ON THE FRONT. THEY ONLY HAD ABOUT 10K MILES ON THEM. I THOUGHT THE TIRES MAY BE DEFECTIVE AND THE MANAGER AT THE TIRE STORE SAID THEY WERE RUBBING AGAINST THE STRUT ON THE CAR. I FIGURED IF GM HAD MEANT THESE TIRES TO GO ON THIS CAR THAN MAYBE IT IS JUST IN NEED OF AN ALIGNMENT, SO I HAD THAT DONE. THAT WAS 8 MONTHS AGO AND I CHECK THE TREAD ALL THE TIME LOOKING FOR ANY PRE-MATURE WEAR. THEN I SEE THE CHANNEL 5 CLEVELAND STORY ON THE INTERNET JUST LOOKING FOR RECALL INFORMATION ON MY CAR. I HAVE HAD NUMEROUS PROBLEMS LATELY. I LEARNED THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM SO I DECIDED TO COMPLAIN ABOUT THE DEFECT. I WISH GM WOULD JUST TELL EVERYONE WHA

Suspension › Front › Macpherson Strut
Filed Sep 1, 200718,600 milesVA

CAR IS 2004 PONTIAC GTO. NOTED THAT STEERING WHEEL WAS SHAKING RATHER VIOLENTLY AND UPON CLOSER INSPECTION OF FRONT TIRES, NOTED ABNORMAL AND ACUTE WEAR OF DRIVE SIDE FRONT TIRE RESULTING IN TIRE RUBBING AGAINST STRUT OF VEHICLE. *TR

Suspension
Filed Aug 29, 200729,000 milesPA

STRUT RUB ON 2004 PONTIAC GTO, BOTH LEFT AND RIGHT FRONT. RIGHT FRONT HAD VERY BAD TIRE WEAR ON INSIDE AND OUT SIDE OF TIRE. TOOK THE CAR IN FOR STATE INSPECTION AND HAD 4 NEW TIRES PUT ON IT, DEALER FOUND BAD LEFT TIE ROD END AND REPLACED IT, ALSO ALIGNED THE CAR. BUT WHEN I POINTED OUT THE TIRE RUB ON BOTH STRUTS, HE TOLD ME THIS WAS OK (???) I DON'T THINK SO BUT WOULD LIKE TO HAVE THIS ON RECORD FOR FUTURE REFERENCE, THIS CAR HAS BEEN PAMPERED AND SHOULD HAVE HAD NO STRUT RUB, NO HARD CORNERING ECT AND ONLY 29K MILES. I DID PUT ON A 10 MILLIMETER NARROWER TIRE 235/45ZR17 INSTEAD OF 245/45ZR17 SO AS TO BE PROACTIVE AND NOT HAVE THIS PROBLEM IN THE FUTURE, BUT THIS SHOULD NOT BE THE SOLUTION TO EARLY TIEROD OR STRUT FAILURE, AS I APPEAR TO HAVE. IWOULD JUST LIKE GM TO STAND BEHIND THE CARAND ACKNOLEGE WHEN THERE IS A PROBLEM AND RESOLVE IT. *JB UPDATED 01-11-08. *KB

Suspension
Filed Aug 28, 2007CA

I HAVE A 2004 PONTIAC GTO. I HAVE THE FRONT STRUT RUB ON THE TIRES AND HAS DESTROYED 2 SETS OF TIRES NOW. THIS NEEDS TO BE RECALLED AND FIXED! *JB

Electrical System › Ignition › Switch
Filed Aug 27, 200742,000 milesAZ

THE IGNITION LOCK BECOMES INCREASINGLY DIFFICULT TO TURN UP TO THE POINT THAT THE LOCK SEIZES. THIS IS THE SECOND FAILURE IN ONE YEAR. *JB

Suspension › Front
Filed Aug 17, 2007TN

I HAVE A 2004 GTO THE TIRES RUB THE STRUTS THE DEALER DOES NOT KNOW WHY. I HAVE HAD TO REPLACE 2 TIRES BEFORE I THOUGHT THEY WOULD BLOW OUT, THEY ONLY HAD 11000 MILES ON THEM I ONLY HAVE 16000 MILES ON THE CAR. *JB

Suspension › Front › Macpherson Strut
Filed Aug 8, 20076,700 milesWI

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. WHILE DRIVING 5 MPH, THE CONTACT HEARD A SQUEALING NOISE WHEN HE TURNED THE STEERING WHEEL. THE TIRES WERE ROTATED BY THE REPAIR SHOP, HOWEVER, THE NOISE GREW LOUDER. THE REPAIR SHOP REVERSED THE ROTATION AND RETURNED THE TIRES TO THEIR ORIGINAL POSITIONS. THE TIRES HAD WEAR MARKS AND THE STRUT WAS DISCOLORED. THERE WAS AN ODI ACTION NUMBER (PE07010). THE CURRENT AND FAILURE MILEAGES WERE 6,700. THE CONSUMER STATED FEELS THIS IS A BIG SAFETY CONCERN WOULD LIKE MANUFACTURER TO REIMBURSE $1100 IN REPAIRS. THE CONSUMER PROVIDED INFORMATION FROM THE WEBSITE AND ALSO PHOTOS OF THE DEFECT. UPDATED 09/18/07 *TR

Suspension
Filed Aug 6, 200720,000 milesVA

LEFT FRONT TIRE FAILED AT 65 MPH, INNER SIDEWALL WORN DOWN TO STEEL BELT, CAR HAD APPROX. 20000 MILES ON IT AT THE TIME. *JB

Suspension › Front › Macpherson Strut
Filed Aug 2, 200730,000 milesCT

ROTATED THE TIRES ON MY 2004 GTO AND NOTICED THE FRONT TIRES WERE RUBBING THE FRONT STRUTS. AREAS OF THE FRONT STRUTS HAVE NO PAINT LEFT DUE TO THE TIRES RUBBING THEM. NO MAJOR DAMAGE TO THE TIRES OR THE CARS HANDLING HAS OCCURRED SO FAR. I FILED A COMPLAINT WITH PONTIAC CUSTOMER SERVICE TODAY (01 AUGUST 2007) AND THE LADY I WAS TALKING TO STATED SHE HAD NO COMPLAINTS ON FILE REGARDING MY ISSUE. *TR

Electrical System › Ignition › Switch
Filed Jul 30, 200729,000 milesNC

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE KEY WOULD NOT TURN IN THE IGNITION WHEN HE ATTEMPTED TO START THE VEHICLE. THE DEALER STATED THAT THE VEHICLE NEEDED A NEW IGNITION SWITCH. AS JULY 30, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE BECAUSE THE PART WAS BACK-ORDERED. THE CURRENT AND FAILURE MILEAGES WERE 29,000.

Suspension › Front › Macpherson Strut
Filed Jul 27, 200710,000 milesTX

2004 PONTIAC GTO. FRONT PASSENGER TIRE RUBS STRUT. HAVE LOST THREE TIRES, ONE BLEW OUT AND ONE HAD TREAD SEPARATION. *TR

Suspension › Front › Macpherson Strut
Filed Jul 27, 200720,100 milesOK

JUST DISCOVERED DRIVER SIDE TIRE RUBBING STRUT AND THE PAINT HAS BEEN RUBBED OFF OF THE STRUT. I HAD NOTICED THE STEERING WHEEL SHAKING A LITTLE AT HIGHWAY SPEEDS. I REMOVED THE FRONT TIRES AND THE INSIDE OF THE LEFT FRONT TIRE IS ALMOST BALD. AFTER READING A LOT ABOUT THIS ISSUE OVER THE PAST FEW MONTHS, IT IS UNDENIABLE THAT THE 2004 GTO HAS DESIGN DEFECTS AND INADEQUATE SUSPENSION PARTS. I'M WONDERING HOW LONG IT WILL BE BEFORE GM DOES THE RIGHT THING BY REPLACING THESE PARTS WITH PARTS THAT WON'T IMMEDIATELY FAIL. WILL THEY DO THIS WILLINGLY OR WILL THEY WAIT UNTIL THEY ARE FORCED TO DO THE RIGHT THING? WILL ONE OR MORE PEOPLE HAVE TO DIE FIRST? WILL CUSTOMERS BE FORCED TO SPEND MORE OF THEIR OWN MONEY TO FIX GM'S SHORTCOMINGS? AFTER MUCH RESEARCH, I'VE COME TO THE CONCLUSION THAT A PEDDERS OR SIMILAR SUSPENSION UPGRADE IS THE ONLY FIX SINCE GM REPLACEMENT SUSPENSION PARTS WILL QUICKLY FAIL JUST LIKE THE ORIGINAL PARTS. IT WILL BE INTERESTING TO SEE IF GM WILL COME THROUGH AND WILL DETERMINE MY FUTURE CAR PURCHASES AND THOSE OF THE PEOPLE I KNOW. *TR

Suspension › Front › Macpherson Strut
Filed Jul 26, 200718,000 milesGA

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. IN 2005, THE CONTACT TOOK THE VEHICLE IN TO HAVE THE TIRES ROTATED AND IT WAS DISCOVERED THAT THE STRUTS FAILED. THE STRUTS HAVE SHREDDED THE TIRES. THE STEERING WHEEL VIBRATES VERY BADLY AND A GRINDING NOISE IS PRESENT WHILE DRIVING 25 MPH. SHE TOOK THE VEHICLE TO THE SHOP AND THEY STATED THAT IT WAS UNABLE TO BE DRIVEN. THE CURRENT MILEAGE WAS 19,127 AND FAILURE MILEAGE WAS 18,000.

Suspension › Front › Macpherson Strut
Filed Jul 25, 200724,000 milesOH

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. WHILE DRIVING 60-70 MPH THE STEERING WHEEL BEGAN TO VIBRATE. THE DEALER STATED THAT THE FRONT TIRES RUBBED AGAINST THE STRUTS AND HAD AN AIR BUBBLE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 27,000.

Tires
Filed Jul 24, 200728,700 milesIN

GM SERVICE TECH ADVISED WOULD NEED TIRES SOON 1,500 MILES AGO. CAR HAS 28,000 MILES. TOOK IN TO HAVE SLOW LEAK FIXED ONLY TO BE TOLD STEEL BELTS SHOWING THROUGH ON INSIDE OF TIRES. TOOK TO HAVE 4 NEW TIRES PUT ON, REPLACED WITH SAME TIRES THAT CAME FROM MANUFACTURER AND THEY RUB THE STRUTS GOING DOWN THE ROAD. HOW CAN PONTIAC PUT TIRES THAT ARE TOO BIG ON THESE CARS AND GET AWAY WITH IT? ENDED UP PAYING $532.00 FOR SMALLER TIRES 235'S VS. 245'S THAT THE MANUFACTURER PUT ON. GM SAYS NEED TO DO ALIGNMENT AND CHANGE CAMBER ADJUSTMENT. NOT HAPPY WITH THAT ANSWER, ITS A BANDAIDE AND WILL CAUSE NEW TIRES TO WEAR ON THE OUTSIDE PREMATURELY. I STILL HAVE THE TIRES THAT CAME OFF THE CAR. ALSO ORIGINAL AUSTRALIAN CAR HAD 235'S GM DECIDED TO PUT THE BIGGER 245'S ON THE GTO FOR THE US. *TR

Suspension › Front
Filed Jul 22, 200725 milesIL

PURCHASED MY 2004 PONTIAC GTO USED FROM CARMAX. AND ON THE WAY HOME NOTICED A VIBRATION AND A SQUEAL FROM THE RIGHT FRONT SIDE,ARRIVED HOME AND SMELLED RUBBER BURNING LOOKED UNDER THE CAR AND SEE A GROOVE CUT ON THE INSIDE OF THE RIGHT FRONT TIRE. *TR

Suspension › Front › Macpherson Strut
Filed Jul 18, 200731,000 milesIL

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE FRONT STRUTS HAVE CAUSED THE FRONT TIRES TO SHRED. THE SUSPENSION/STRUTS ARE THE ISSUE, NOT THE TIRES. BOTH FRONT STRUTS AND TIRES HAVE BEEN ROTATED AND THE STEEL BELT WAS VISIBLE. COMPLAINT # 71-538194245 WAS FILED WITH PONTIAC. THE OPEN NHTSA INVESTIGATION # IS PE07010. WITHIN THE LAST FEW WEEKS, WHILE DRIVING 55 MPH, THE CONTACT FELT THE STEERING WHEEL PULSATE AND ASSUMED IT WAS NORMAL TREAD WEAR. THE ORIGINAL TIRES WERE BF GOODRICH G-FORCE, SIZE P245/45/ZR17. THE CONTACT CAN PROVIDE AN INVOICE AND PHOTOS. THE CURRENT AND FAILURE MILEAGES WERE 31,000.

Suspension › Front › Macpherson Strut
Filed Jul 12, 200729,000 milesTX

STRUTS RUBBING ON FRONT TIRES. PROBLEM WAS CAUGHT BEFORE A FAILURE.*AK

Suspension › Front › Macpherson Strut
Filed Jul 9, 200719,500 milesMI

I WOULD LIKE TO ADD MY NAME TO THE CURRENT DEFECT INVESTIGATION PE07-010 REGARDING THE FRONT TIRE STRUT RUB ISSUE ON MY 2004 PONTIAC GTO. *AK

Suspension › Front › Macpherson Strut
Filed Jul 4, 200732,000 milesFL

TIRES RUBBING ON FRONT STRUTS CAUSING SIGNIFICANT TIRE WEAR. THIS IS A MAJOR SAFETY ISSUE IF UNDETECTED, AND AN UNNECESSARY EXPENSE TO OWNERS. CLEARLY A DESIGN DEFECT WHICH NEEDS TO BE RESOLVED BY PONTIAC ASAP.

Suspension › Front › Macpherson Strut
Filed Jul 3, 200730,000 milesNY

EXCESSIVE INNER TIRE WEAR FROM TIRES CONTACTING THE FRONT STRUTS ON 2004 PONTIAC GTO AT 32000 MILES, SECOND OWNER PURCHASED WITH APPROX 28000 MILES. TIRE WORE WITHIN 1K00MILES OF BUYING IT. UPON REPLACING THE TIRE DOCUMENTED FINDINGS WITH A PICTURE OF THE STRUT-TIRE CONTACT AREA. AFTER 1800 MILE TRIP ON NEW TIRES, I NOW HAVE SIGNIFICANT INNER WEAR ON NEW FRONT TIRES.*AK

Suspension › Front › Macpherson Strut
Filed Jul 2, 200745,000 milesFL

LAST YEAR I PUCHASED A 2004 GTO. BRAND NEW TIRES ALONG WITH A BALANCE AND ALIGNMENT WERE DONE WITH THE PURCHASE. SHORTLY AFTER THE PURCHASE(APPROX. 5,000 MILES) I STARTED TO NOTICE A VIBRATION IN MY STEERING WHEEL. I TOOK IT TO THE LOCAL PONTIAC DEALERSHIP AFTER REALIZING THAT A SMALL CHUNK OF MY TIRE HAD BEEN TAKEN OUT OF THE INSIDE WALL OF MY FRONT LEFT TIRE. PONTIAC SENT ME AWAY TELLING ME THERE WAS NO RUBBING. I READ UP ON SOME FORUMS SAYING THAT IT WAS BECAUSE OF THE WIDTH OF THE TIRES(245) SO I DECIDED TO PURCHASE NEW TIRES FOR THE FRONT(225). I HAVE NOW HAD THE TIRES ON THE FRONT FOR 6,000 MILES AND THE DRIVER SIDE TIRE BLEW OUT 2 NIGHTS AGO. LOOKING AT THE INSIDE OF THE TIRE I SAW THAT THE WHOLE INSIDE HAD BEEN SHREDDED AWAY AND THE PASSENGER SIDE IS CLOSE BEHIND IT WITH ALL OF THE METAL CORDS SHOWING. NOW WITH PUTTING THE SKINNIER TIRES ON YOUR WOULD THINK THE PROBLEM WOULD BE CORRECTED SINCE PONTIAC WAS SAYING IT WAS THE WIDTH OF THE TIRE WHICH WAS CAUSING IT TO RUB BUT IN MY EXPERIENCE THAT WAS FALSE. THIS SHOULD SERIOUSLY BE TAKEN INTO CONSIDERATION OF HAVING A RECALL ON WHATEVER IS MAKING THESE TIRES BLOW OUT CONSIDERING THE MONEY THAT PEOPLE HAVE ALREADY SPENT ON THE CAR AND THEN HAVING TO REPLACE NEW TIRES EVERYTIME THEY BLOW OUT. *TR

Suspension
Filed Jun 27, 200716,300 milesMI

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT WAS UNDERNEATH THE VEHICLE WHEN HE NOTICED THAT THE TIRE TREAD WAS WORN. THE MECHANIC STATED THAT THE VEHICLE NEEDED NEW TIRES. THE CURRENT AND FAILURE MILEAGES WERE 16,300. THE TIRES FAILED DUE TO A NEGATIVE CAMBER. UPDATED 09/05/07. *JB

Suspension › Front › Macpherson Strut
Filed Jun 26, 20072 milesMI

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. DURING A TIRE ROTATION, THE CONTACT NOTICED THAT THE STRUT WAS RUBBING AGAINST THE INSIDE OF THE FRONT TIRES. THE DEALER HAS NOT DIAGNOSED THE CAUSE OF FAILURE. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE IS 26,000 AND FAILURE MILEAGE WAS 2. THE CONSUMER STATED DEALER DIAGNOSED PROBLEM AS STRUTS WERE RUBBING THE TIRE. UPDATED 02/01/08 *TR

Suspension › Front
Filed Jun 18, 2007PA

I HAVE A 2004 PONTIAC GTO AND THE FRONT TIRES ARE RUBBING ON THE STRUTS, CAUSING THEM TO WEAR UNEVENLY AND POTENTIALLY BLOW OUT AS A RESULT. I NEED TO KNOW IF THERE IS SOMETHING THAT CAN BE DONE TO ADDRESS THIS PROBLEM, AND WHAT I NEED TO DO TO CORRECT THE DAMAGE.*AK

Suspension › Front
Filed Jun 12, 200730,650 milesFL

FRONT TIRES CONTACTED THE STRUTS ENOUGH TO EAT THROUGH THE SIDEWALLS OF BOTH FRONT TIRES. THE PAINT ON THE STRUTS IS COMPLETELY RUBBED BARE AND BOTH FRONT TIRES NEEDED TO BE REPLACED. THE CAR IS STILL WITHIN FACTORY ALIGNMENT SPECS AS VERIFIED BY DEALER VISIT FOLLOWING INCIDENT.

Suspension
Filed Jun 11, 200728,000 milesCA

PE 07-010 PONTIAC GTO (2004-2006) STRUT TO TIRE INTERFERENCE CUSTOMER STATES THAT PONTIAC TRIED TO FIX THE TIRES BUT IT DID NOT WORK**CC THE CONSUMER STATED THE TIRE TREAD WAS STILL GOOD, BUT IT WAS THE SIDE OF THE TIRE THAT RUBBED DOWN TO THE STEEL BELT. THE CONSUMER STATED THE KEY WAS GETTING STUCK IN THE IGNITION, THE DEALER LUBRICATED THE LOCK CYLINDER. THE PASSENGER SIDE DOOR LOCK WOULD LOCK AND SOMETIMES IT WOULD NOT LOCK AND WOULD SET OFF THE CAR ALARM. THE TEMPERATURE GAUGE WOULD FLUCTUATE AT TIMES. THE COOLANT LIGHT ILLUMINATED. *JB

Tires › Tread/Belt
Filed Jun 8, 2007IL

WAS GOING TO BUY NEW TIRES FOR MY 2004 PONTIAC GTO AT A LOCAL TIRE SHOP. AFTER WHEELS WERE REMOVED, THE TECHNICIAN POINTED OUT THE EXTREME WEAR ON THE INSIDE CONTACT EDGE OF BOTH FRONT TIRES. HE EXPLAINED TO ME THAT THEY WERE WORN DOWN ALMOST TO THE POINT OF THE STEEL COMING THROUGH. AFTER MOUNTING THEM BACK ON THE VEHICLE, IT WAS VERY CLEAR THAT THE TIRE WAS RUBBING AGAINST THE STRUT ON BOTH SIDES. THE BACK TIRES WERE INSPECTED ALSO, AND ALSO FOUND ABNORMAL WEAR ON THE INSIDE EDGE FROM WHEN THEY TIRES WERE ROTATED PREVIOUSLY FROM THE FRONT. HAD I DRIVEN FOR ANOTHER COUPLE THOUSAND MILES (WHICH THE TIRES STILL HAD ENOUGH TREAD FOR) THE STEEL BELTS MAY HAVE BEEN EXPOSED AND CAUSED A BLOWOUT. I'M GLAD THE TECHNICIAN BROUGHT IT TO MY ATTENTION. I WILL BE IN CONTACT WITH MY LOCAL PONTIAC DEALERSHIP VERY SOON ABOUT THIS ISSUE.

Suspension › Front › Macpherson Strut
Filed Jun 8, 200711,000 milesVA

FRONT INNER TIRE WEAR ON 2004 PONTIAC GTO.

Tires
Filed Jun 5, 2007PA

TL*THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT BOTH FRONT B.F. GOODRICH TIRES ON THE VEHICLE WERE EXCESSIVELY WORN. THE DEALER REPLACED THE TIRES AND ALIGNED THE VEHICLE UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE VEHICLE ALSO HAD A POWER STEERING LEAK. THE DEALER REPLACED THE POWER STEERING RACK AND ALIGNED THE VEHICLE. THE CONTACT HAS NOTICED THAT THE TWO FRONT TIRES ARE BEGINNING TO WEAR AGAIN. THE DOT NUMBER, TIRE, PURCHASE DATE, AND MILEAGE INFORMATION WERE UNAVAILABLE.

Suspension › Front
Filed May 31, 20075,000 milesNC

I HAVE A 2004 GTO WITH 15,000 MILES THAT HAS A RIGHT FRONT TIRE THAT IS SHOWING THE THREADS. UPON TAKING THE VEHICLE TO THE DEALER, THEY SAID THE RIGHT FRONT CAMBER ADJUSTMENT WAS OUT. A CAMBER ADJUSTMENT SHOULD LAST THE LIFE OF A CAR. BUT I HAVE NOW PAID $100 FOR THE CAMBER ADJUSTMENT AND WILL BE PAYING OVER $400 FOR NEW FRONT TIRES, EVEN THOUGH IT APPEARS TO BE A KNOWN ISSUE WITH THE GTO AND THE OTHER TIRE IS IN GREAT SHAPE AND WOULD HAVE LASTED ANOTHER 25,000 MILES. *TR

Suspension › Front › Macpherson Strut
Filed May 31, 200729,516 milesNV

I OWN A 2004 PONTIAC GTO ON TUESDAY 5-29-07 I WAS ON THE HIGHWAY IN THE MORNING GOING TO WORK WHEN I HEARD A NOISE COMING FROM THE FRONT END OF MY CAR IT SOUNDED LIKE SOMETHING PLASTIC OR RUBBER SMACKING AGAINST THE FRONT SUSPENSION OF MY CAR. THE SOUND LASTED A MINUTE OR TWO THEN QUIT SO I STAYED ON THE HIGHWAY AND CONTINUED TO WORK UPON GETTING TO WORK I TURNED OUT MY STEERING TO THE LEFT TO CHECK THE FRONT END. WHAT I SAW WAS A SPLIT IN THE INSIDE EDGE OF MY TIRE ALL THE WAY DOWN TO THE STEEL BELTS AND THE INSIDE EDGE OF MY TIRE WAS WORN FROM RUBBING AGAINST THE LOWER PART OF THE STRUT. I ALSO SAW WEAR DEEP INTO THE INSIDE EDGE OF MY RIGHT SIDE TIRE BUT IT HASN'T SPLIT LIKE THE LEFT FRONT. I KNOW OF MANY COMPLAINTS ABOUT THE GTO TIRE/STRUT PROBLEM AND AS OF TODAY I PICKED UP MY CAR FROM THE PONTIAC DEALER SERVICE SHOP AND THEY WILL NOT FIX IT BECAUSE THERE IS NO RECALL AS OF YET ON THIS PROBLEM. I BOUGHT THIS CAR LESS THAN A YEAR AGO USED AND WHEN THE CAR WAS RECONED AT THE DEALER I BOUGHT IT FROM THEY INSTALLED 4 BRAND NEW BFG G-FORCE 245/45ZR17 TIRES AS PER FACTORY TIRE SPECS THE REAR TIRES ARE LIKE NEW BUT THE FRONTS ARE TRASH AND I HAVE ONLY PUT 10000 MILES ON THE GTO SINCE BUYING IT A YEAR AGO. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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