THE TURN SIGNALS WORK ONLY OCCASIONALLY. ALSO A COWORKER HAS A DAUGHTER THAT IS HAVING THE SAME PROBLEM WITH OLDS ALERO. A DEALER SOUTH OF HERE SAYS HE HAS A LOT OF COMPLAINTS ON BOTH CARS. DT
2001 Pontiac Grand AM complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
THE BODY CONTROL MODULE RANDOMLY SHUTS OFF SAFETY SYSTEMS OR PREVENTS THE ENGINE FROM STARTING. CAUSES ALL OF THE DASHBOARD WARNING LIGHTS TO COME ON. DEALER "RE-SET" THE "COMPUTER". GM SAYS CAUSED BY OPERATING THE KEY FROM ACCESSORY TO START WITHOUT WAITING 15 SECONDS. NOT MENTIONED IN MANUAL. SWITCH POSITIONS ARE OFF - ACC - ON - START. GM SAYS NO FIX AVAILABLE OR PLANNED. DT
CONSUMER STATES THAT WHEN TRYING TO APPLY THE BRAKES THE BRAKE PEDAL WILL GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. MR
TOOK MY PONTIAC GRAND AM GT1 INTO THE DEALER AFTER I WAS OUT ON THE HIGHWAY AND EXPERIENCE A VIBRATION FROM THE STREERING WHEEL. I WAS TRAVELING AT ABOUT 60 MPH WHEN A VEHICLE CUT OVER INTO MY LANE FORCING ME TO BRAKE. I THEN NOTICED A LOT OF VIBRATING ON THE STEERING WHEEL.*AK
WHEN RUNNIG AIR CONDITIONER UNIT HUMIDITY CAUSES WATER TO STAY IN THE VENT, RESULTING IN MILDEW BUILD UP, AND LEAVING A VERY BAD ODOR. CONTACT DEALER, CANNOT FIX PROBLEM.*AK
WHILE TRAVELING ABOUT 65MPH ON HIGHWAY APPLIED BRAKES AND PEDAL WENT ALL THE WAY TO THE FLOOR. THEN, VEHICLE STARTED SMOKIMG FROM UNDERNEATH. *AK
I HAVE HAD ROTOR PROBLEMS WITH THE CAR SINCE I PURCHASED IT. THE DAY I DROVE IT OFF THE LOT I COULD FEEL THE GRINDING OF THE FRONT BRAKES BUT THOUGHT IT WAS JUST NEW AND NEEDED TO BREAK IN. WHAT IT DOES IS WHEN I SLOW DOWN TO A STOP, ESPECIALLY FROM HIGHWAY SPEEDS, I CAN HEAR THE GRINDING AND RATTLING OF THE BRAKES AND THE PEDAL WITH THE STEERING WHEEL WOBBLING TO THE POINT IT IS HARD TO CONTROL. THE CAR IS PROGRESSIVLEY BECOMING WORSE AND THE STOPPING DISTANCE IS BECOMING MUCH LONGER AS I DRIVE IT. I HAVE NOT TAKEN IT TO THE DEALER BECAUSE FROM WHAT I KNOW FROM OTHERS WHO PURCHASED THE SAME CAR, THE DEALER SEEM TO WANT GRIND THE ROTOR DOWN WHICH DOES NOTHING. I BELIEVE IT IS LARGER PROBLEM THAN THAT AND THERE SHOULD BE A RECALL/EXAMINATION BEFORE SOEMBODY GET HURT.*AK
VEHICLE HAS STALLED NUMEROUS TIMES AT ANY SPEED. DEALER HAS REPLACED IGNITION SWITCH THREE TIMES, BUT HAS NOT REMEDIED THE PROBLEM.*AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 55 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY, CAUSING MINOR INJURIES TO DRIVER. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER STATE THE POWER STEERING HOSE ON THE POWER STEERING PUMP SEPARATED CAUSING THE FLUID TO LEAK RESULTING IN LOSS OF VEHICLE CONTROL. THE DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*JB
THE CAR WAS PURCHASED NEW (10 MILES ON IT) IN SEPT. OF 2001. WE HAVE HAD REPEATED PROBLEMS WITH THE CAR PULLING TO THE RIGHT (USUALLY EVERY 30-45 DAYS. THE CAR WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES, SAID NO PROBLEM WAS FOUND. WE REALIZED SOMETHING WAS WRONG WITH THE VEHICLE, TOOK THE CAR TO OTHER PROFESSIONALS, AND NOTIFIED THE MANUFACTURER. MANUFACTURER REQUESTED INSPECTION BY THE ORIGINAL DEALERSHIP (?0 NOTHING FOUND WRONG. WE REQUESTED ANOTHER INSPECTION WHICH WAS DONE BY ANOTHER DEALERSHIP. FOUND THE SUB-FRAME WAS DEFECTIVE FROM THE FACTORY. SAID THIS WOULD CAUSE THE STEERING TO BE OFF. MY CONCERNS IS THAT A DEFECTED SUB-FRAME MAY BE THE CAUSE OF THE MANY COMPLAINTS BY THE CONSUMERS FOR THIS CAR. A DECISION HAS NOT BEEN MADE BY THE MANUFACTURER AS TO HOW TO HANDLE THIS AS OF 7/18/02. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****764384
BRAKES LOCKED UP, RESULTING IN AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
WHILE DRIVING THE SPINDLE THAT HOLDS TIRE AXLE BROKE, TIRE FELL OFF. ALSO HAD NO BRAKES, AND LOST CONTROL OF VEHICLE. DEALER CONTACTED.*AK CONSUMERS SON WAS DRIVING. GM IS NOT TAKING RESPONSIBILITY FOR FAILED PART. CONSUMER SPOKE WITH MANY MECHANICS WHO INFORMED THAT METAL WAS NOT SUPPOSED TO BREAK THE WAY IT DID. CONSUEMR HAD PREVIOUSLY COMPLAINED OF A NOISE EMMITTING FROM THE VEHICLE WHEN THE STEERING WAS TURNED.*JG.
WHILE IN MOTION DOWNHILL, CONSUMER STARTED HEARING A GRINDING NOISE AND A METAL TO METAL SOUND EMITTING FROM THE FIRE WALL IN FRONT OF THE BRAKE AND GAS PEDALS. ONCE ON LEVEL GROUND, THE VEHICLE SEEMED ALRIGHT. CONSUMER CALLED THE PONTIAC DEALER TO INQUIRE ABOUT THE STEERING PROBLEM AND WAS INFORMED IT SOUNDED LIKE A RACK AND PINION ASSEMBLY PROBLEM. CONSUMER WAS ASKED TO BRING THE VEHICLE IN FOR INSPECTION. THE DAY BEFORE VEHICLE WAS TO GO FOR INSPECTION, THE VEHICLE PULLED TO THE RIGHT CAUSING CONSUMER TO LOOSE CONTROL,AND CRASH INTO A BARRIER WALL, THERE WAS 1 INJURY AND THE AIR BAGS DID NOT DEPLOY.*JG
CHILD SEAT IN THE BACK IS DESIGNED TO DIP TOO FAR TOWARD THE CRACK AND IS INCOMPATIBLE WITH REAR FACING INFANT SEATS. IN ORDER TO MAKE THE BASE FIT AND THE SEAT LEVEL, I HAVE TO USE 4-5 TOWELS. I FEEL THAT THIS MAKES THE RIDE UNSAFE FOR MY NEWBORN DAUGHTER.*AK
WHEN BRAKING AT VARIOUS SPEEDS STEERING WHEEL VIBRATES. DEALER HAS RESURFACED FRONT ROTORS AT 9000 MILES, AND THEY NEED TO BE REPLACED AGAIN.*AK
ONGOING PROBLEM WITH ENGINE STALLING/CUTTING OFF AT MULTIPLE SPEED WHILE DRIVING. VEHICLE BEEN TO THE DEALER ON FOUR OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
BRAKES PULSATE AND FRONT END SHAKES WHEN STOPPING. HARDER STOPS PRODUCE MORE VIOLENT SHAKES. BRAKES MAKE A GRINDING NOISE, ESPECIALLY WHEN WET. DURING 4 REGULAR SERVICE CALLS TO THE DEALER THE ISSUE WAS BROUGHT UP AND NO PROBLEMS COULD BE FOUND. ROTORS WERE RESURFACED AT 6000 MILES. THE PROBLEM BECAME PROGRESSIVELY WORSE. WE WERE TOLD "THE PADS FELL APART" AT 25,000 MILES AND THE ROTORS WOULD NEED TO BE RESURFACED FOR THE SECOND TIME AND THAT IT ISN'T COVERED UNDER WARRANTY.*AK
AT 50MPH CAN HEAR A LOUD NOISE COMING FROM STEERING COLUMN. THEN, CONSUMER LOSES CONTROL OF VEHICLE. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
WHEN IT RAINS FLOORBOARD GETS FLOODED, CAUSING A SHORT IN FOG LIGHTS. PROBLEM OCCURRED 4 TIMES. DEALERSHIP RESEALED WINDSHIELD , PLUGGED SUNROOF, BUT PROBLEM STILL OCCURRED. *AKI
I HAVE HAD ROTOR PROBLEMS WITH THE CAR SINCE I PURCHASED IT. THE DAY I DROVE IT OFF THE LOT I COULD FEEL IT BUT THOUGHT IT WAS JUST BECAUSE IT WAS BRAND NEW AND NEEDED TO LOOSEN UP. WHAT IT DOES IS WHEN I SLOW DOWN TO A STOP, ESPECIALLY AT HIGHER SPEEDS COMING OFF THE HIGHWAY, I CAN HEAR GRINDING, THE STEERING WHEEL AND BRAKE PEDAL WOBBLE. IT'S REALLY NOTICEABLE WHEN IT HAS BEEN RAINING OUTSIDE. I TOOK IT TO THE DEALER ONE WEEK AFTER I BOUGHT IT AND THEY GRINDED THE ROTORS DOWN AND TOLD ME IT WAS DEFECTIVE ROTORS FROM THE FACTORY. IT STARTED DOING IT AGAIN AFTER ABOUT 2 WEEKS, I TOOK IT BACK ABOUT 2 MONTHS LATER AND THE DEALER REPLACED THE ROTORS. ONCE AGAIN I WAS TOLD THAT DEFECTIVE ROTORS WERE USED TO REPLACE THE ORIGINAL DEFECTIVE ROTORS. IT STARTED DOING IT AGAIN SO I TOOK IT BACK TO THE DEALER IN OCTOBER, THEY TEST DROVE IT AND SAID IT SOUNDS A LITTLE FUNNY AND THAT I PROBABLY AM DRIVING IT WRONG. IT WAS NOTICEABLE AT 35 MILES PER HOUR AND I DROVE IT OFF THE LOT WITH IT. IT IS STILL CONSTANTLY DOING IT AND IT SCARES ME AT TIMES BECAUSE I KNOW MY STOPPING DISTANCE HAS TO BE LONGER NOW. I HAVEN'T TAKEN IT BACK TO THE DEALER BECAUSE IT IS EMBARRASSING BECAUSE I KNOW THEY THINK I'M DOING SOMETHING WRONG. I THINK A RECALL SHOULD BE DONE, AT LEAST TO REPLACE THE DEFECTIVE ROTORS WITH ONES THAT WORK. PONTIAC CALLED ME AFTER THE FIRST INCIDENT BECAUSE I SUBMITTED A BAD SERVICE SURVEY TO THEM AFTER ALL THE PROBLEMS THE DEALERSHIP GAVE ME BUT NEVER HEARD FROM THEM AFTER THE SECOND
THE STARTER WILL CRANK BUT IT WILL NOT START IT TAKES 2 TO 3 TIMES TO GET THE CAR STARTED. THE FUEL PUMP HAS ALREADY BEEN REAPLCED.*AK
WHILE TRAVELING AT 35 MPH VEHICLE KEPT LOCKING UP. TOOK VEHICLE TO A MECHANIC WHO STATED A BOLT FELL OUT OF LEFT FRONT CALIPER. CAUSE UNKNOWN. TOOK TO DEALER, AND THEY REPLACED BOLT CALIPERS. *AK VEHICLE IS UNDER WARRANTY. *TT
CONSUMER STATED VEHICLE EXPERIENCES A VIBRATION/PULSATION, AND THERE IS AN EXTREME GRINDING NOISE WHEN RAINING OR WET, VEHICLE HAS BEEN IN THE DEALERSHIP ON SEVERAL OCASSIONS DUE TO THE ROTORS BEING WARPED.*JB
WHILE STOPPING ON A STEEP HILL, VEHICLE ROLLED BACKWARDS WHEN LETTING OFF THE BRAKES. DEALER HAS BEEN NOTIFIED. *AK *SLC
WHILE DRIVING, BRAKES MALFUNCTIONED. ROTORS HAD TO BE REPLACED FOR SECOND TIME. *AK THE CONSUMER WAS TOLD BY THE SERVICE MANAGER THERE WAS A RECALL ON THE ROTORS BUT IT WAS NOT FOR THIS VEHICLE. *YH
RACK AND PINION WAS REPLACED. WHEN STARTING VEHICLE IN THE MORNING AND BACKING OUT WHEEL WILL LOCK UP AS SOON AS CONSUMER STARTS TO TURN. PLEASE PROVIDE MORE INFORMATION.*AK
AXLE BROKE. WAS TOLD BY MECHANIC THAT THEY WERE REPLACING A LOT OF AXLES LATELY. WHEN AXLE BROKE IT WAS MAKING A LOUD NOISE, WHEN IT WAS TAKEN TO DEALER , CONSUMER WAS TOLD AXLE NEEDED TO BE REPLACED. *AK
SINCE NOV 2001, BOTH FRONT ROTORS HAVE BEEN RESURFACED TWICE AND REPLACED ONCE. THIS SEEMS TO BECOMING A MONTHLY OCCURANCE WITH A POTENTIAL FOR MAJOR PROBLEMS. *AK
TANK PUNCTURED BY MINOR ROAD HAZARD - MASSIVE GAS SPILL. *AK
WHILE TRAVELING APPROXIMATELY 65 MPH ANOTHER VEHICLE CRASHED INTO CONSUMER'S VEHICLE'S FRONT/RIGHT FENDER, AND BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. ONE PASSENGER SUFFERED A BROKEN CLAVICLE, AND ANOTHER PASSENGER SUSTAINED AN ELBOW INJURY. VEHICLE HAD NOT BEEN EXAMINED TO DETERMINE IF AIR BAGS SHOULD HAVE DEPLOYED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
WHEN CONSUMER IS DRIVING VEHICLE SHUTS DOWN WITHOUT WARNING. DEALERSHIP IS AWARE OF PROBLEM. *AK
THIS AUTO WAS PARKED FOR 6 HOURS, PRIOR HAD FILLED FUEL TANK , AWAOKE AT 1:30 AM SEEING THIS AUTO PARKED NEXT TO MY 1979 FORD RANCHERO WHICH HAD NOT BEEN MOVED IN OVER 12 HOURS AFIRE. FIRE WAS AT RIGHT REAR OF PONTIAC SETTING NEXT TO LEFT FRONT OF 1979 FORD RANCHERO. UNDERSTAND NATIONAL TV STATION RAN A STORY ABOUT THE 2001 GRAND AM CATCHING FIRE AFTER BEING PARKED ? INFORMATION APPRECIATED. IF A DEFECT THIS MIGHT SAVE SOME ONE FROM PROPERTY LOSS OR FATALIY. THANKS ANSD MAY GOD BE WITH YOU AND YOUR AGENCY. JOE CONNER. *AK
EVERY THREE MONTHS SINCE DATE OF PURCHASE CONSUMERS HAS HAD TO REPLACE BRAKE ROTORS. DEALER IS UNABLE TO REMEDY THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
CONSUMER'S VEHICLE WAS INVOLVED IN A FRONT END COLLISON. BUT, AIRBAGS FAILED TO DEPLOY, CAUSING DRIVER TO HIT HEAD ON WINDSHIELD. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
REAR WINDOW HAS A DETERIORATED ABOUT 3" WIDE AND 3' LONG,CAUSING POOR VISIBILITY; DEALER / MANUFACTURER WERE NOTIFIED. CONSUMER WAS INFORMED THAT IT WAS A NORMAL CHARACTERISTIC, AND THERE WAS NO FIX. *AK *SLC
WATER LEAKS FROM SUN ROOF INTO ELECTRICAL PANEL, CAUSING VARIOUS ELECTRICAL SHORTAGES. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK
ON THREE DIFFERENT OCCASIONS REAR AXLE BENTED. LAST TIME RESULTED IN A COLLISION. DEALER NOTIFIED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →