Page 5 of 17 · complaints 201–250 of 849

1999 Pontiac Grand AM complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Visibility › Windshield
Filed Mar 24, 200519,815 milesAL

VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION DUE TO A CHATTERING NOISE THAT OCCURRED WHEN THE WEATHER WAS COLD. THE TECHNICIAN DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPLACED. *AK *NM

Visibility › Windshield
Filed Mar 16, 2005AL

THE FRONT WINDSHIELD OF THE CONSUMER'S 1999 PONTIAC GRAND AM WAS NOT SEALED PROPERLY (PINCH WELL WAS NOT PRIMED). *NM THE WINDSHIELD STARTED TO BECOME LOOSE WHICH ALLOWED AIR INTO THE PASSENGER COMPARTMENT. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 14, 200597,000 milesFL

RIGHT PASSENGER MIRROR FAILED CATASTROPHICALLY WHILE BEING WASHED IN AN AUTOMATIC CAR WASH. MIRROR WAS COMPLETELY TORN FROM ITS MOUNTS AND LEFT HANGING BY THE WIRING.*AK

Suspension › Front › Springs › Coil Springs
Filed Mar 12, 200564,000 milesNY

WHILE TRAVELING AT 50 MPH ON A 4 LANE ROAD THERE WAS A LOUD NOISE (BANG) FROM THE RIGHT FRONT OF THE VEHICLE. SUDDENLY THE RIGHT FRONT TIRE BLEW OUT, THE FRONT OF THE CAR DROP AND PULLED SEVERELY TO THE RIGHT, CAUSING THE CAR TO TRAVEL COMPLETELY ACCROSS THE RIGHT HAND LANE AND INTO THE SHOULDER OF THE ROAD BEFORE BEING ABLE TO STOP. AFTER STOPPING IT WAS FOUND THAT THE RIGHT FRONT COIL SPRING BROKE IN HALF, RIPPING INTO THE INNER SIDE WALL OF THE FRONT TIRE FOR APPROXIMATELY 12" AND SEIZING THE RIGHT FRONT WHEEL FROM ROTAING. REPLACED BOTH FRONT STRUT ASSEMBLIES AND THE RIGHT FRONT TIRE, WHICH HAD LESS THAN 1,000 MILES USEAGE.*AK

Engine and Engine Cooling › EngineFire
Filed Mar 10, 2005MI

MY CAR HAS BEEN LEAKING ANTIFREEZE WHICH CAN BE SMELLED IN THE CAR. NO ONE HAS BEEN ABLE TO DETERMINE AS OF YET WHERE IT IS COMING FROM. HOWEVER, SHORTLY AFTER IT HAD BEEN NOTICED THAT MY CAR WAS LEAKING ANTIFREEZE, MY ALTERNATOR WENT OUT. WHEN IT WAS PULLED OUT FROM THE ENGINE, IT WAS ASSUMED THAT IT HAD BEEN ON FIRE. IT IS FELT THAT THE ALTERNATOR LOOKS LIKE IT HAD BEEN ELECTROCUTED. ALL OF THE RUBBER THAT COVERS THE WIRES HAD BEEN COMPLETELY BURNED AWAY. CONSIDERING THAT I DRIVE MY INFANT SON AROUND IN THIS VEHICLE, NOT TO MENTION MYSELF THIS CAN NOT POSSIBLY BE SAFE IF THE VEHICLE IS CATCHING ON FIRE. THE CAR HAS APPROXIMATELY 68000 MILES ON IT. IT ALSO HAS ALL TYPES OF PROBLEMS WITH THE LOCKS AND THE IGNITION. THIS IS THE WORST CAR THAT I HAVE EVER OWNED IN MY LIFE, NOT TO MENTION THE MOST DANGEROUS. I AM JUST WAITING FOR IT TO BURST INTO FLAMES WHILE I AM DRIVING DOWN THE STREET!!!! NOT TO MENTION, MY VEHICLE HAS ALL OF THE FRONT SUSPENSION PROBLEMS THAT OTHERS HAVE REPORTED. ESPECIALLY THE PULLING TO VARIOUS SIDES WITHOUT WARNING AND THE SHAKING THAT HAPPENS AROUND 55 TO 60 MPH. THIS IS JUST NOT A SAFE VEHICLE AT ALL.*AK

Visibility
Filed Feb 24, 200522,681 milesTX

I BEGAN NOTICING A GRINDING SOUND WHEN PASSENGER SIDE WINDOW WAS ROLLED UP AND DOWN. GLASS BECAME INCREASINGLY SCRATCHED. DEALERSHIP REPAIRED AT NO CHARGE AS VEHICLE WAS STILL UNDER WARRANTY AND THERE WAS A SERVICE BULLETIN ON THIS PROBLEM. HOWEVER, PROBLEM PERSISTED TO THE POINT OF WINDOW REGULATOR BREAKING OFF AND GLASS SLIDING DOWN INSIDE THE DOOR. HAD TO BE TAKEN BACK TO THE DEALER FIVE TIMES IN ONE YEAR. (DEALER DID NOT WANT TO PAY AT LAST VISIT DUE TO THE WARRANTY EXPIRING. HAD TO REALLY HOLD THEIR FEET TO THE FIRE FOR THEM TO FIX IT.) NOW THE PROBLEM IS THAT BOTH REAR WINDOW REGULATORS HAVE BROKEN! GLASS HAS SLID DOWN INSIDE THE DOORS AND WILL NOT STAY UP (I HAVE PACKAGING TAPE HOLDING UP ONE WINDOW). PONTIAC CUSTOMER SERVICE HAS OFFERED ME A FREE OIL CHANGE AND/OR SMALL REIMBURSEMENT FOR "MY INCONVENIENCE." HOWEVER, EACH REGULATOR ALONE (NO LABOR) WILL COST AROUND $300. THAT IS $600 IN PARTS ALONE. I SIMPLY CANNOT AFFORD THIS, AND FIND IT RIDICULOUS THAT 3 OF THE 4 WINDOWS ARE EXHIBITING THIS PROBLEM. THE CAR HAS LOW MILEAGE AND IS VERY WELL-MAINTAINED. I BELIEVE GM HAS A SERIOUS DEFECT WITH THE WINDOW REGULATORS IN THEIR GRAND AMS AND SHOULD TAKE RESPONSIBILITY FOR THIS PROBLEM. *NM

Steering › Rack and Pinion
Filed Feb 24, 200590,000 milesWI

DRIVING IN CITY AT APPROXIMATELY 30 MILES PER HOUR THE POWER STEERING FAILED AND THE ENGINE STOPPED. I MANAGED TO PULL IT TO THE CURB AND WALKED APPROX. 1 MILE HOME AND WENT BACK, THE CAR STARTED BACK UP AND WORKED FINE. I'VE ALSO HAVE HAD THE BRAKES REPLACED THREE TIMES. CURRENTLY THE FRONT END SHAKES SPORADICALLY WHEN GOING 60-75 MILES PER HOUR. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 17, 200536,890 milesNY

THE ABS/NO TRAC LIGHT CAME ON I RETURNED THE CAR TO THE DEALER FOR REPAIR THEY STATED THAT IT WAS THE SENSOR AND REPLACED IT NOT EVEN TWO MONTHS LATER WHEN THE CAR IS NOW OUT OF WARRANTY IT HAPPENED AGAIN I HAVE BEEN TRYING TO CONTACT THE DEALER WITH NO LUCK OF RETURNED PHONE CALLS. I AM NOW HAVING TROUBLE OF GOING THROUGH SNOW AND UP HILLS IN MY AREA. WHICH LEAD ME INTO A DITCH WITH MY 2 CHILDREN AGES 1 AND 4. I HAVE ALSO THE PROBLEM OF MY WINDOWS BEING COMPLETELY SCRATCHED AND I WAS TOLD IT WAS MY TINT I WENT TO GET NEW TINT AND IT IS MY WINDOWS ALSO MY LED LIGHT ON MY RADIO KEEPS GOING ON AND OFF AND ALL SCRAMBLED THE DEALER HAS DONE NOTHING IN REGARDS TO THIS COMPLAINT. *NM

Engine and Engine Cooling
Filed Feb 17, 2005VA

I HAVE A 1999 PONTIAC GRAND AM GT, AND HAVE HAD PROBLEMS THAT THE DEALER REFUSES TO FIX SINCE DAY ONE! THE FIRST DAY THAT WE BROUGHT IT HOME, DEALER HAD TO COME AND TOW IT BACK TO DEALERSHIP BECAUSE THE ALTERNATOR WENT OUT, SUDDENLY WITH NO WARNING WHATSOEVER. DEALER FIXED THAT PROBLEM BECAUSE IT WAS UNDER WARRANTY. WE HAD A PROBLEM WITH THE RADIATOR SOON AFTER THAT, DEALER REFUSED TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I HAD TO PAY OUT OF POCKET, STILL. RECENTLY, WITHIN THE PAST 2 MONTHS, THE INTAKE GASKET MANIFOLD IS LEAKING ANTIFREEZE. CAR RAN HOT SUDDENLY AND WITHOUT WARNING. DEALER REFUSES TO FIX THIS BECAUSE THE CAR IS NO LONGER UNDER WARRANTY. THIS IN ITSELF WILL COST ME ANOTHER $700 OUT OF POCKET, NOT TO MENTION ALL THE OTHER THINGS WRONG WITH THE CAR. THE LEATHER ON THE DOOR IS PEELING AND FOLDING, DEALER REFUSED TO FIX EVEN THOUGH WE HAD WRITTEN ORDERS FROM THE MANAGER TO FIX IT. THE DRIVER SIDE WINDOW SQUEAKS AND RUBS WHEN OPENING AND CLOSING. WE HAVE CALLED AND TALKED WITH DEALERSHIP OVER AND OVER AGAIN WITH NO AVAIL! I HAVE MAINTENANCE DONE TO THE CAR EVERY 3000 MILES, SO THIS IS DUE TO NO FAULT OF MY OWN! ALL IN ALL THIS CAR IS A LEMON! I WILL NEVER BUY A GM MADE CAR AGAIN! SOMETHING NEEDS TO BE DONE. MY SON COULD HAVE BEEN KILLED AND MY HUSBAND AND I ALSO! THIS NEEDS TO BE ADDRESSED. OBVIOUSLY GM KNOWS ABOUT THIS PROBLEM, WILL THEY WAIT TO DO SOMETHING ABOUT IT UNTIL SOMEONE IS KILLED? *NM

Structure
Filed Feb 14, 2005FL

THE DASHBOARD ON MY 1999 PONTIAC GRAND AM HAS CRACKED AND IS LIFTING, SEPARATING FROM THE WINDSHIELD. I CAN NO LONGER DRIVE IT, BECAUSE OF POOR VISIBILITY. I WENT TO THE DEALER, AND THE COST TO REPLACE IS $1300. IT IS A FACTOTY DEFECT, BUT GENERAL MOTORS WILL NOT GIVE ME AN ALLOWANCE ON REPAIRS, ONLY A VOUCHER TO APPLY TOWARDS THE PURCHASE OF A NEW CAR.*AK

Visibility › Power Window Devices and Controls
Filed Jan 30, 200593,769 milesWI

POWER WINDOWS ON BOTH DOORS - INTERNAL PARTS FAILED CAUSING WINDOWS TO DROP INSIDE DOOR AND NOT BE ROLLED BACK UP.*AK

Engine and Engine Cooling › Cooling System
Filed Jan 26, 200582,000 milesOK

WATER PUMP FAILURE, 5 MONTHS LATER LEAK IN INTAK MANIFOLD GASKET. REPLACED IN 5/2004 SIX MONTHS LATER ENGINE CLATTERED AND LOST COMPRESSION (TERM LACKING) FOUND THAT THE CAM AND LIFTERS DESTROYED BECAUSE ANTIRFREEZE LEAKED IN TO ENGINE PREVENTING OIL LUBRICATION TO LIFTERS DESTROYING ENGINE. ANTIFREEZE FUMES LEAKED INTO CAR WHILE DRIVING PRIOR TO GASKET REPAIR. THE POTENTIAL DANGER OF ENGINE SEIZING UP WHILE IN MOTION IS GREAT AND I FEEL THAT THESE VEHICLES SHOULD BE RECALLED DUE TO DEFECTIVE GASKETS. 3.4LT V6 ENGINES ARE NOTORIUS FOR THIS PROBLEM PLEASE SEE [email protected] FOR MORE POSTINGS OF THIS SAME PROBLEM. WHY SHOULD DEATH BE THE ONLY MOTIVATOR TO GET SOMETHING DONE. SHOULDN'T THIS BE ADDRESSED BEFORE SOME GETS KILLED AS DIRECT RESULT OF FAILURE?*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 25, 20052,000 milesIN

HAVE HAD TO REPLACE BRAKES EVERY 6-9 MONTHS/PUT 4 SETS OF ROTORS ON/FIRST PAIR WAS 2 MONTHS AFTER CAR WAS PURCHASED BRAND NEW. *NM

Engine and Engine Cooling › Engine
Filed Jan 6, 2005100,000 milesMN

I HAD TO REPLACE THE TENSIONER SOON AFTER THAT THE ENGINE WENT. I HAVE TWO FRIENDS WITH SAME PROBLEM. I HAVE A 99 PONTIAC GRAND AM. CURRENTLY MY CAR IS IN THE SHOP . THE CAR JUST HIT 100K MILES. ALSO THE SHOP WHERE MY CAR IS BEING FIX NOTICE THAT THERE WAS COOLANT LEAKING INTO THE ENGINE. *AK

Electrical System › Ignition › Switch
Filed Jan 4, 200582,000 milesWI

SINCE I BOUGHT A USED 1999 GRAND AM IN AUGUST 2001 I HAVE HAD TO REPLACE THE IGNITION SWITCH 4 TIMES.*AK

Air Bags › Frontal
Filed Jan 4, 200543,134 milesSC

THE AIR BAG LIGHT CAME ON. CONSUMER PARKED THE VEHICLE AND WENT INSIDE THE HOME. UPON RETURNING TO THE VEHICLE THE PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED. MANUFACTURE DENIED THE CLAIM AND THE INSURANCE COMPANY REFUSED TO PAY FOR REPAIRS. *AK

Suspension › Front › Springs › Coil Springs
Filed Jan 4, 200568,700 milesNY

1999 PONTIAC GRAND AM GT WAS BACKED OUT OF GARAGE AND A LIGHT THUMPING WAS NOTICEABLE FROM THE FRONT OF THE CAR. VEHICLE BACKED OUT OF DRIVEWAY AND PROCEEDED DOWN STREET - LIGHT THUMPING SOUND STILL NOTICEABLE. SUDDENLY, FRONT LEFT END OF CAR DROPPED - STEERING BECAME DIFFICULT AND BURNING RUBBER SMELL WAS NOTICED ALONG WITH SOME SMOKE COMING FROM UNDER FRONT LEFT WHEEL WELL. CAR WAS TURNED AROUND AND RETURNED HOME - 500 YDS. CAR WAS TOWED TO DEALER. DEALER DIAGONOSED PROBLEM AS BROKEN SPRING - COMPLETE OLDER BREAK AND NEW BREAK IDENTIFIED IN SPRING. COLLAPSING OF SPRING ALSO DAMAGED STRUT. SPRING, STRUT AND MOUNTING ASSEMBLIES WERE REPLACED AND COVERED UNDER EXTENDED WARRANTY OF OWNER. OWNER INQUIRED ABOUT RECALLS AND REQUESTED DEALER TO ALSO REPLACE FRONT RIGHT SPRING AND STRUT ASSEMBLY. DEALER AND GM REPRESENTATIVE REFUSED TO PAY FOR FRONT RIGHT REPLACEMENT. OWNER PAID OUT OF POCKED $500 TO REPLACE UNDAMAGED FRONT RIGHT ASSEMBLY FOR FEAR OF SUDDEN FUTURE FAILURE. DEALER WOULD NOT ALLOW OWNER TO KEEP BROKEN SPRING - INDICATED THAT IT NEEDED TO BE RETURNED TO THE FACTORY. OWNER OBTAINED SPRING/STRUT OF UNDAMAGED FRONT RIGHT ASSEMBLY.*AK

Suspension › Front › Springs › Coil Springs
Filed Jan 2, 200575,000 milesMI

PULLED VEHICLE OUT OF THE GARAGE, HEARD A LOUD SNAP, AND THE RIGHT FRONT OF THE CAR DROPPED. I PULLED THE CAR BACK INTO THE GARAGE, JACKED IT UP AND INVESTIGATED IT. I SAW THAT THE COIL SPRING HAD SNAPPED INTO 2 PIECES, AND PRESSED ITSELF AGAINST THE TIRE MAKING IT IMPOSSIBLE TO DRIVE. I SEARCHED THIS AND FOUND OVER 20 INCIDENTS THAT WERE REPORTED IN THE LAST YEAR ALONE! *JB

Steering › Rack and Pinion › Rack
Filed Dec 31, 200412,000 milesWI

I HAVE HAD THE POWER STEERING RACK IN MY 99 GRAND AM REPLACED TWICE. THE LAST TIME WAS IN APRIL 2004. IT IS LEAKING AND NEEDS TO BE REPLACED AGAIN.*AK

Power Train › Automatic Transmission
Filed Dec 3, 200460,000 milesSC

I HAVE OWNED THIS CAR FOR 3 YEARS AFTER BUYING IT USED.IT HAD 32,000 MILES ON IT AND RAN WELL. NOW FOR THE LAST YEAR THE TRANSMISSION HAS CONTINUED TO GIVE ME PROBLEMS AND IS GETTING WORSE.I HAVE HAD IT SERVICED, COMPUTER DIAGNOSED TWICE AND HAD IT SERVICED AGAIN. ALL OF THIS HAS BEEN OUT OF POCKET AND COST ME DOWN TIME OF USE OF MY VEHICLE.IT SHIFTS HARD (RANDOMLY) , HAS HARD VIBRATION AT IDLE, ACTS AS IF IT WANTS TO STALL AND IS SLOW GOING INTO REVERSE. ALL OF THESE PROBLEMS SEEM TO COME AND GO.MY LOCAL DEALER STATES THAT ARE NO KNOWN PROBLEMS BUT I HAVE SPOKEN TO TWO DIFFERENT OWNERS THAT DESCRIBE SIMILAR PROBLEMS.*AK

Suspension
Filed Dec 1, 2004AZ

WHILE DRIVING STEERING WHEEL AND THE FRONT OF THE VEHICLE STARTED SHAKING UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INDICATED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK

Visibility › Power Window Devices and Controls
Filed Nov 16, 200448,362 milesMI

LEFT WINDOW REGULATOR NEEDED REPLACING BECAUSE MY WINDOW FELL IN THE DOOR AND I WAS UNABLE TO USE MY WINDOW. I KNOW OF 2 OTHER PEOPLE THAT THIS HAS HAPPENED TO. IT COST ME $260.68 FOR THE PART, AND $14 FOR A SWITCH. GM KNOWS OF THIS PROBLEM BUT HAS NOT DONE A RECALL. THIS IS QUITE COMMON IN GRAND AM AND GRAND PRIX. I WOULD LIKE TO KNOW OF ANY REIMBURSEMENT PROGRAM FOR THE COST OF THE PART?*AK

Engine and Engine Cooling
Filed Nov 12, 200437,000 milesMD

LAST YEAR WENT TO MY DEALER FOR ROUTINE MAINTENANCE AND SERVICE TECH "SUGGESTED" I BUY A NEW CAR, BECAUSE THE PROBLEMS THEY DISCOVERED WERE GOING TO BE OVER $4,000 TO FIX. THOUGHT THIS WAS STRANGE AS I HAVE ONLY HAD THE CAR FOR LESS THAN 3 YEARS. MY MECHANIC FIXED THE COOLANT INTAKE MANIFOLD FOR A LOT LESS THAN THE DEALER BUT SAID HE HAS SEEN THIS IN GM CARS BEFORE AND GM KNOWS ABOUT THIS ISSUE. THEY HAVE RECALLED VEHICLES IN THE PAST FOR THIS PROBLEM. APPARENTLY THE GLYCOL COOLANT EATS THE GASKETS AND CAUSES THE LEAKS TO THE REST OF THE SYSTEMS. FIXING THE GASKET WITH THE NEW AND IMPROVED VERSION JUST DELAYS THE DAMAGE THAT HAS ALREADY BEEN DONE, AND THE RECALL THAT MAY HAPPEN ONE DAY, AFTER WE HAVE ALL SOLD OR JUNKED OUR CARS. WHICH I AM SURE IS WHAT GM IS WAITING FOR. NEXT TIME I BUY AN IMPORT. *JB

Exterior Lighting › Turn Signal › Switch
Filed Nov 11, 2004PA

HAD CAR 2 YRS. ONLY,THE DRIVER SIDE WINDOW BROKE TWICE,GOT IT REPAIR FROM DEALER. THIS PAST MONTH THE PASSENGER WINDOW BROKE{DID NOT GET IT FIX YET}WHEN YOU TRY TO PUT THE WINDOW DOWN IT SOUNDS LIKE IT IS CRACKING THEN THE WINDOW TURNS SIDE WAYS AND THAT WAS HOW THE DRIVER SIDE WINDOW WAS. MY LEFT HAND TURN SIGNAL WHEN YOU TURN IT ON TO TURN, IT KEEPS BLINKING REALLY-REALLY FAST,NOT LIKE A NORMAL TURN SIGNAL LIGHT. ALL OF THIS HAPPEN OCTOBER 2002-TO THIS DATE. DID NOT GET THE TURN SIGNAL FIXED YET. *JB

Suspension › Front › Springs › Coil Springs
Filed Nov 8, 2004MI

ON NOVEMBER 3, 2004, UPON LEAVING WORK, I NOTICED A NOISE COMING FROM MY LEFT FRONT END. I PULLED OVER IN THE PARKING LOT OF MY WORK PLACE, BUT UNABLE TO IDENTIFY THE CAUSE. I PROCEEDED TO THE RINKE PONTIAC DEALERSHIP IN WARREN, MI. THE SERVICE TECHNICIAN PERFORMED A CURSORY CHECK AND DETERMINED THAT THE STRUT (AND POSSIBLY) THE SPRING WAS BROKEN. AFTER VERIFYING WITH HIM THAT IT WOULDN'T BE DANGEROUS, I CONTINUED TOWARD HOME. WHEN I ARRIVED AT MY TURN-OFF, MY FRONT PASSENGER TIRE BLEW OUT. I MADE IT HOME AND CALLED AAA MICH; THE DRIVER WHO CAME TO CHANGE MY TIRE INFORMED ME THAT THE COIL SPRING WAS BROKEN. ON NOVEMBER 4, 2004 , I TOOK MY CAR TO NOONAN PONTIAC FOR REPAIR. THEY REPLACED THE LEFT FRONT COIL SPRING, STRUT, MOUNT, SPRING AND SEAT WHICH RESULTING IN A TOTAL CHARGE OF $614.23 (MINUS DISCOUNT). I RETAINED THE OLD PART. I REPLACED THE TIRE AND ALIGNMENT SEPARATELY. *AK

Electrical System › Ignition › Switch
Filed Nov 5, 200454,000 milesOH

I HAD MY CAR STARTED AND THE KEY CAME OUT WAY TO EASY SO I PUT THE KEY BACK AND TURNED IT OFF AND I TRIED TO START IT AGAIN AND THE KEY WOULD NOT MOVE AT ALL.HAD IT TOWED TO THE DEALERSHIP AND THEY SAID IT WAS THE LOCK CYLINDER AND SWITCH AND IT WOULD BE 475.00 JUST FOR PARTS.THE KEY SHOULDNT OF CAME OUT THAT EASY. *AK

Engine and Engine Cooling
Filed Nov 5, 200460,000 milesVA

(1)OUR LOW COOLANT LIGHT ILLUMINATED SO WE TOPPED OFF ENGINE COOLANT. WE WERE TURNING AROUND A CURVE AT ABOUT 45MPH AND WHEN THE LOW COOLANT LIGHT CAME ON AGAIN. (2) FORTUNATELY WE WERE JUST FINISHED A RIGHT CURVE ON A SECLUDED ROAD OR WE WOULD HAVE VEERED INTO ONCOMMING TRAFFIC WHEN ALL POWER STEERING WAS LOST. WE REGAINED CONTROL WITHOUT POWER STEERING,LIGHTS OR BRAKES ON THE PASSENGER SIDE. UPON INVESTIGATION WE WERE ABLE TO DETERMINE FLUID DISCHARGED FROM THE RESERVOIR AND COVERED ENGINE BELTS,BRAKES AND TIRES ON PASSENGER SIDE THEREFORE MAKING THEM SLIPP. THIS IS WHAT CAUSED POWER STEERING,LIGHTS,BRAKES AND TRACTION LOSS. IF THE DRIVER WAS OF LESS STRENGHT AND AWARENESS, THE CONDITIONS WERE WET OR TRAFFIC WAS HEAVIER THIS COULD HAVE POSSIBLY BEEN A DISTURBING ACCIDENT AND POSSIBLY FATAL. (3) IT WAS DISCOVERED THAT THE VEHICLES LOWER INTAKE MANIFOLD GASKET LEAKED WHICH CAUSED THE OVERHEATING AND DISCHARGE OF FLUID. VEHICLE HAD LESS THAN 60,000 MILES. A FRIEND OF OURS HAS THE EXACT SAME VEHICLE AND RECENTLY REPAIRED THE SAME PROBLEM. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 5, 2004IN

CAR HESITATES, FEELS AS IT IS GOING TO DIE, CAR STALLS, WON'T START. TAKE SEVERAL TIMES TO START, CAR WILL STALL IN THE MIDDLE OF DRIVING ON THE ROAD. COULD CAUSE SERIOUS ACCIDENT IF STALLING HAPPENS WHILE ON THE ROAD DRIVING. *AK NEW FUEL PUMP WAS INSTALLED. 3 FUEL PUMPS HAVE BEEN INSTALLED IN 2 YEARS.

Suspension › Front › Springs › Coil Springs
Filed Nov 5, 200432,000 milesPA

THE CONSUMER HEARD A LOUD NOISE. FRONT SPRING BROKE. *BF WHILE THE CONSUMER WAS BACKING OUT OF A DRIVEWAY ONE OF THE VEHICLE'S FRONT SPRINGS BROKE. THE VEHICLE WA TOWED TO A GARAGE WHERE THEY REPLACE THE SPRING AND STRUT. *NM

Suspension › Front › Springs › Coil Springs
Filed Nov 4, 200432,000 milesOH

REFERENCE TO : NHTSA ACTION NUMBER : PE03031.LEFT FRONT COIL SPRING FRACTURED AT THE TOP COIL UPON ENTERING THE DRIVEWAY OF MY EMPLOYER. LOW SPEED SO THERE WERE NO CONTROL ISSUES. CAR WAS DRIVEN APROX. 5 MILES AT LOW-MODERATE SPEED WITH MINOR NOISES FROM SUSPENSION AT RAILROAD TRACKS, EXPANSION JOINTS, ETC, WITHOUT CONTROL ISSUES. LOCAL DEALERSHIP INSPECTED THE CAR AND FOUND BROKEN SPRING. AR WILL BE REPAIRED AT THE DEALERSHIP. REPLACING SPRING AND ISOLATORS, WITH FURTHER INSPECTION OF CHASSIS ON REMOVAL OF SUSPENSION ASSEMBLY. AMAGED PARTS WILL BE RETURNED TO ME. *AK

Visibility › Defroster/Defogger/Hvac System › Rear Window
Filed Nov 3, 2004OH

THE CONSUMER STATED THAT VEHICLE WAS PARKED AND SHE WENT OUT AT ABOUT 6:30 AM TO WARM THE VEHICLE. SHE WARMED IT UP FOR ABOUT 15 MINUTES, THEN GOT INTO THE VEHICLE, SHE PUSHED THE BUTTON TO THE REAR DEFROSTER, AND IMMEDIATELY THE BACK WINDOW SHATTERED. THE CONSUMER CALLED THE INSURANCE COMPANY AND HAD THE REAR WINDOW REPLACED. SHE HAD TO PAY FOR THE WINDOW. THE CONSUMER WAS AFRAID TO TRANSPORT HER CHILDREN IN THE REAR SEATS FOR FEAR THAT THIS MAY HAPPEN AGAIN. *AK *SC

Vehicle Speed ControlCrash1 injured1 killed
Filed Nov 3, 200440,000 milesOK

WHILE ATTEMPTING TO STOP VEHICLE CONTINUED AT A HIGH SPEED. AS A RESULT, VEHICLE CRASHED INTO A TELEPHONE POLE AND ROLLED OVER. DRIVER WAS EJECTED FROM THE VEHICLE AND WAS PRONOUNCED DEAD. ALSO, SEAT BELT DID NOT RESTRAIN THE PASSENGER, AND SHE SUSTAINED MAJOR BRUISES ON THE UPPER THIGHS. *AK

Electrical System › Ignition › Anti-theft › Control Module
Filed Oct 14, 200447,907 milesTX

THE VEHICLE WOULD NOT START. THE MECHANIC STATED THE ONLY CODE FOUND WAS AN ANTI-THEFT. *JB

Air Bags › FrontalCrash
Filed Oct 13, 200495,500 milesKY

THE CONSUMER CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. *JB

Structure
Filed Sep 28, 200465,000 milesTX

DASHBOARD PADDING WAS PEELING OFF NEAR THE PASSENGER AIR BAG. CONSUMER BELIEVED THIS CONDITION MAY CAUSE THE AIR BAG TO DEPLOY INADVERTENTLY WHILE DRIVING. DEALER WAS NOTIFIED. *AK *NM

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Sep 23, 200435,000 milesWA

THE TURN SIGNALS ON MY 1999 GRAND AM GT DON'T WORK ALL THE TIME. FROM READING HTE OTHER COMPLAINTS AND TALKING TO OTHER OWNERS OF 99 GRAND AM THEY HAVE THE SAME PROBLEM AND SHOUDL BE INCLUDED IN THE RECALL OF THE OTHER YEARS. MY DASH LIGHT GO OUT SPORACTICALLY TOO. *JB

Air Bags › Side/Window
Filed Sep 22, 2004136,000 milesMT

DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WHILE DRIVING 25-30 MPH. MANUFACTURER WAS CONTACTED.*AK

Exterior Lighting › Turn Signal
Filed Sep 19, 2004OK

I BOUGHT MY 1999 GRAND AM A YEAR AGO AND EVER SINCE APRIL OF THIS YEAR I HAVE HAD PROBLEMS WITH MY TURN SIGNALS EITHER NOT WORKING OR BLINKING AT A RAPID SPEED. ALSO THE CLICKING NOISE ASSOCIATED WITH THE USE OF THE TURN SIGNAL IS HEARD EVEN WHEN THE TURN SIGNALS ARE NOT IN USE. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Sep 14, 2004OH

COMPLAINT REGARDING MANIFOLD GASKET ON VEHICLE. *MR THE CONSUMER NOTICED THAT THE LOW COOLANT INDICATOR HAD COME ON. THE COOLANT WAS DOWN A QUART OF FUEL. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE REPAIRS. *SC *JB

Suspension
Filed Sep 13, 200497,537 milesGA

WHEN MAKING LEFT HAND TURNS CONSUMER HEARD A KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 13, 200438,000 milesMD

WHILE BRAKING VEHICLE VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Exterior Lighting › Turn Signal
Filed Sep 9, 2004MN

THE TURN SIGNALS FAILED TO COME ON AND OFF ON THEIR OWN. CONSUMER WAS ABLE TO TURN THE HAZARD LIGHT ON FOR A MINUTE, THEN IT FAILED. CONSUMER CONTACTED THE DEALER TO SET UP AAN PPOINTMENT FOR INSPECTION AND REPAIR. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 26, 200438,000 milesOH

FAILURE OF LOWER INTAKE MANIFOLD CAUSING COOLENT AND OIL TO MIX IN ENGINE. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 24, 200476,000 milesMD

LOW COOLANT LIGHT WOULD COME ON FOR A FEW SECONDS THEN SHUT OFF. MADE SURE COOLANT WAS FULL, STILL KEPT HAPPENING. STARED OVERHEATING AND NO HEAT. MECHANIC LOOKED SAID THERE WAS AIR IN THE COOLING LINE SO HE FLUSHED AND REFILLED, COULD NOT SEE ANY LEAKS. SAME THING HAPPENED AGAIN WITH IN A WEEK. BY THIS TIME MY CHECK ENGINE LIGHT CAME ON. WENT BACK TO MECHANIC AND HE THEN DID A NUMBER OF TESTS AND FOUND THAT IT WAS THE INTAKE MANIFOLD GASKET LEAKING. AFTER PAYING $700.00 TO HAVE THAT FIXED GOT THE CAR BACK AND ENGINE LIGHT WAS STILL ON AND USING ALLOT OF FUEL. SO TOOK IT BACK AGAIN AND AFTER EXTENSIVE TESTING FOUND THAT IT WAS MY PISTON RINGS WERE BAD ON THE 3RD CYLINDER AND THAT IT WOULD BE CHEAPER TO REPLACE THE ENGINE THAN FIX THE PROBLEM. WITH SO MANY CARS WITH THE SAME PROBLEM (NOT JUST A FEW, MOST OF THEM) I CAN'T BELIEVE THAT PONTIAC WILL NOT BACK UP THEIR PRODUCTS. PONTIAC HAS TURNED OUT TO BE A BIG DISAPPOINTMENT.*AK

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed Aug 24, 2004MI

WHILE TURNING ON THE TURN SIGNAL THE LIGHTS FAILED. CONSUMER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT HAZARD LIGHT UNIT NEEDED TO BE REPLACED. *AK

Service Brakes, Air › Antilock › Abs Warning Light
Filed Aug 23, 2004MN

THERE ARE NO SPECIFIC EVENTS LEADING UP TO PROBLEM. THE PROBLEM IS A HESITATION WHEN EXCELERATING WHICH TRIGGERS THE ABS LIGHT TO COME ON. BROUGHT TO LOCAL SHOP AND PUT ON THE COMPUTER BUT NO CODES ARE DETECTED.*AK

Engine and Engine Cooling › Engine
Filed Aug 20, 2004TX

RECALL REPAIR REFUND REQUEST. *MR THE ENGINE COOLANT LOW LIGHT HAD ILLUMINATED AND THE HEATER WAS NOT BLOWING HOT AIR. THE INTAKE MANIFOLD GASKET WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE CONSUMER AND HER BABY SUFFERED ANTI-FREEZE POISONING. THE CONSUMER REQUESTED A FULL REFUND. *SC *JB

Suspension › Front › Springs › Coil Springs
Filed Aug 16, 200467,800 milesPA

THE COIL SPRING ON THE LEFT SIDE BROKE WHILE WE WERE ON VACATION AND LEFT US STRANDED. LUCKILY IT DID NOT CAUSE AN ACCIDENT. PONTIAC REFUSES TO TAKE RESPONSOBILITY FOR THIS. I HAVE BEEN TOLD BY SEVERAL MCHANICS THAT THIS IS NOT COMMON AND SHOULD NOT HAVE HAPPENED UNLESS THERE WAS A DEFECT.*AK

Visibility › Power Window Devices and Controls
Filed Aug 10, 200472,535 milesMN

THE WINDOW REGULATORS HAVE HAD TO BE REPLACED IN THE DRIVER'S DOOR AND BOTH BACK DOORS. EACH OF THE WINDOWS FAILED TO CLOSE AFTER THEY WERE OPENED. THE FIRST ONE TO GO OUT WAS THE DRIVER'S WINDOW AND THE BACK TWO WINDOWS WERE WORKING OCCASIONALLY AT THAT TIME. THE MECHANIC TOLD ME THAT THEY WOULD PROBABLY NEED TO BE REPLACED SOON, BUT IF THEY STOP WORKING, I COULD JUST KNOCK ON THE OUTSIDE OF THE DOOR OR SLAM THE DOOR SHUT AND THEY WOULD WORK FOR A SHORT TIME AGAIN. THIS GOT ME THROUGH FOR ABOUT ANOTHER MONTH. ALL BROKE WITHIN THE PAST YEAR AND EACH ONE HAS HAD TO BE REPLACED. THE TOTAL COST TO FIX ALL THREE WINDOW REGULATORS WAS $1188.17. I CALLED GM TO FILE A COMPLAINT WITH THEM AND TO FIND OUT WHY THERE HASN'T BEEN A RECALL ON THE REGULATORS, (AS WELL AS THE SEAT BELTS, THE SIDE VIEW MIRRORS, THE BRAKES AND TO FIND OUT WHY I ALSO HAVE SCRATCHES ON MY WINDOWS). I TOLD THEM ABOUT THE MYCARSTATS.COM WEBSITE AND EXPLAINED THAT ALL OF MY COMPLAINTS ARE COMMON. I FINALLY RECEIVED A CALL BACK ABOUT A WEEK LATER AND WAS TOLD THAT I WOULD NOT BE REIMBURSED FOR ANY OF MY REPAIR COSTS WHICH CAME TO $2,974.58!! THIS TOTAL INCLUDES: BRAKES, CALIPERS AND ROTORS REPLACED TWICE FOR $834.08; SIDE VIEW MIRROR REPLACED AFTER FALLING OFF WHILE GOING THROUGH A CARWASH $167.86; SEAT BELTS REPLACED FOR DRIVER AND BOTH BACK PASSENGERS BECAUSE THE PLASTIC CLIPS BROKE FOR NO APPARENT REASON $784.47 AND OF COURSE THE WINDOW REGULATORS $1,188.17. INSTEAD, GM WAS OFFERING ME $1,000.00 TOWARDS THE PURC

Exterior Lighting › Turn Signal
Filed Aug 10, 200410,845 milesLA

SIGNAL LIGHTS AND EMERGENCY FLASHERS WORK OCCASIONALLY... WHEN I BOUGHT THIS CAR IN 2003 IT ONLY HAD 10,000 MILES ON IT BUT WAS OUT OF WARRANTY BECAUSE OF BEING A 1999. I CONTACTED THE PONTIAC DEALER IN SHREVEPORT AND ALSO G.M. CORP. BOTH TOLD ME THEY WERE NOT AWARE OF ANY PROBLEMS WITH THIS. I HAVE ONLY SPOKEN TO 4 OTHER GRAND AM OWNERS... ALL HAD SAME PROBLEMS. IT IS NOT JUST MY CAR.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →