IN APPROXIMATELY MARCH OF 2000 THE VEHICLE FIRST STALLED WHILE DRIVING IN CITY TRAFFIC GOING APPROXIMATELY 35 MPH. WAS ABLE TO RESTART CAR AND PROCEEDED TO DEALER SERVICE DEPT. TO HAVE CAR CHECKED OUT. THEY PROCEEDED TO INSTALL A BREATHER VALVE THEY FELT WAS FAULTY. APPROXIMATELY 3-4 DAYS LATER, THE VEHICLE STALLED AGAIN. ON THE WAY TO THE DEALER IT STALLED 3 MORE TIMES IN A MATTER OF 2 MILES. THEY DIAGNOSED THE PROBLEM AS BEING A FAULTY FUEL PUMP. TODAY, AUGUST 17, 2000 THE VEHICLE STALLED AGAIN AS I PULLED INTO OUR DRIVEWAY AFTER HAVING DRIVEN 300 MILES. EXPERIENCED EXACT SAME SYMPTOMS AS THE FIRST TIME THE PUMP FAILED. WILL BE CONTACTING DEALER FIRST THING FRIDAY A.M. TO CONFIRM PROBLEM. OF COURSE, VEHICLE IS NO LONGER UNDER WARRANTY BUT WILL DEMAND TO BE REPAIRED AT NO CHARGE.
1999 Pontiac Grand AM complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
NO SUMMARY
WHENEVER BRAKES ARE APPLIED STEERING WHEEL WOULD BE HARD TO CONTROL & WOULD WOBBLE. FRONT DISC ROTORS WERE WARPING. THIS WAS THE 3RD SET OF ROTORS REPLACED ON THE VEHICLE. *AK
FUEL PRESSURE REGULATOR WAS LEAKING FUMES INSIDE VEHICLE. DEALER HAS REPAIRED VEHICLE. *AK
CONSUMER HEARD A POPPING NOISE WHILE DRIVING VEHICLE, CONSUMER PULLED OVER AND NOTICED MOLDING WAS COMING OF OFF THE WINDSHIELD, CONSUMER FEELS WINDSHIELD MAY FALL OUT.*AK
THE VEHICLE PULLED TO THE RIGHT WHEN THE REAR LATERAL LINK BOLT SEPARATED AND WENT OUT OF CONTROL HITTING A CULVERT PIPE AND FLIPPING OVER INJURING THE DRIVER. YH
UPON STOPPING, OCCASIONALLY ON RESTART CAR HESITATES AND THE DASH GAUGES GO HAYWIRE. THIS HAPPENS ABOUT EVERY 3,000 MILES, HOWEVER SUPPOSEDLY FIXED AT 32,000 MILES, REOCCURED AT 39,200 MILES. DEALERSHIP REFUSED SERVICE EVEN WITHIN WARRANTY PERIOD. *AK
VEHICLE VIBRATES AND SHAKES INTERMITTENTLY WHEN CONSUMER REACHINGS SPEED LIMITS ABOVE 50MPH. DEALERSHIP MECHANIC TOLD HER THAT SHE NEEDED A NEW SET OF TIRES. *AK
FRONT END OF THIS CAR HAS BEEN A PROBLEM SINCE IT WAS FIRST PURCHASED. THE CAR PULLS DRAMATICLY TO THE LEST WHEN YOU TRY AND PASS ANOTHER CAR. BOTH MANUFACTOR AND DEALER SAYS THIS IS NORMAL "NORMAL TORQUE STEER". THIS ACTION CAUSES THE CAR TO EITHER INTO THE FAR LEFT SHOULDER OF THE ROAD OR ALOMOST BECOME UNCONTROLABLE IF THERE IS SNOW ON THE ROAD. THE BRAKES STARTED SHAKING WHEN THE CAR WAS PURCHASED, DEALER REPLACED ROTOR ASSMB. AND OILED CALIBERS. BRAKES HAD TO BE REPLACED AT OWNERS EXPENSE. I HAVE CONTINUED TO TRY AND HAVE THE FRONT END FIXED. DEALER REPLACED TIRES (CLAIMS THEY WERE OUT OF ROUND), DID NOT FIX THE PROBLEM, DEALER REPLACED WHEELS (CLAIMS THEY WERE MILLED WRONG) DID NOT FIX THE PROBELM. MANUFACTURE STATES AFTER CALL, THAT THERE WAS NOTHING MORE THEY CAN DO. THIS CAR HAS BEEN INTO THE SHOP FOR THESE RELATED REPAIRS 13 TIMES SINCE THE CAR WAS PURCHASED. I FEEL THAT PONTIAC WILL NOT DEAL WITH THIS PROBLEM UNTIL THERE IS A MAJOR LAW SUIT AGAINST THEM.*AK
I BOUGHT THE GRAND AM USED WHICH HAD 280 MILES ON IT. EVER SINCE THE DATE OF PURCHASE, I HAVE HAD NOTHING BUT CONTINUOUS PROBLEMS. THE MAJOR PROBLEM IS THE BRAKING SYSTEM. MY CAR HAS HAD APPROXIMIATLY 8 SETS OF ROTORS AND 4 SETS OF BRAKE PADS. I HAVE OWNED THE VEHICLE FOR 1 YEAR AND HAS ONLY 27900 MILES ON IT. THE NEW DESIGN ROTORS AND PADS WERE SUPPOSED TO CORRECT THE BRAKE PULSATION, BUT THEY HAVE NOT. I HAVE HAD ABOUT 3 SETS OF THE NEW DESIGN COMPONENTS. BOTH REAR WINDOWS HAVE BEEN REPLACED DUE TO MISPLACED PARTS IN THE WINDOW COMPONENTS. I HAVE ALSO HAD 2 OIL LEAKS ON THE VEHICLE, ONE ON THE REAR SEAL, THE OTHER INSIDE THE ENGINE, WHICH REQUIRED REPLACING DIFFERENT GASKETS UNDER THE INTAKE SYSTEM. THE RADIO WAS REPLACED BECAUSE THE PLAY BUTTON FOR THE TAPES DID NOT WORK. I HAVE ALSO HAD MOLDING ON THE DOORS OF THE VEHICLE REPLACED DUE TO PAINT CHIPPING OFF AND WARPED PARTS. I AM SOON GOING TO BE GETTING THE 2 FRONT GRILLS REPLACED DUE TO CROME CHIPPING OFF OF THEM. I WOULD NOT RECOMMEND ANYONE TO PURCHASE A GRAND AM. MY VEHICLE IS IN THE REPAIR SHOP AT LEAT ONCE A MONTH. THE REPARIS ARE COMPLETED AT ANOTHER PONTIAC DEALER OTHER THAN WHERE I PURCHASED THE CAR BECAUSE OF THEIR HORRIBLE SERVICE. I NOW GET SERVICED AT SAPAUGH GM IN HERCULANEUM, MO, WHO HAS BEEN WONDERFUL AS FAR AS CUSTOMER SERVICE. I OWNED A FORD PRODUCT BEFORE THE PURCHASE OF MY GM PRODUCT--I DON'T KNOW IF I'LL EVER PURCHASE ANOTHER GM PRODUCT. MINE HAS BEEN NOTHING BUT HEADACHES. *AK
WITH ONLY APPROXIMATELY 14,000 MILES ON THE PONTIAC GRAND AM SE2 WE NOTICED WHEN PRESSING ON THE BRAKES AT 65 MPH, THE STEERING WHEEL AND THE BRAKE PEDAL VIBRATES EXCESSIVELY. TOOK IN TO DEALER, FOUND THE ROTORS WARPED AND THE BRAKES ALREADY WORN WITH ONLY 15,500 MILES, UNACCEPTABLE. CUSTOMER RESPONSIBLE FOR REPAIR.*AK
EXPERIENCING UNWANTED ACCELERATION. CAR IS UNSAFE! DEALER CANNOT DUPLICATE PROBLEM WHEN VEHICLE TAKEN IN FOR REPAIR. SERVICE MANAGER AT DEALERSHIP STATES ALTHOUGH COMPUTER SHOWS CODES RELATING TO REPORTED INCIDENT, THEY ARE NOT AUTHORIZED TO REPAIR. PROBLEM HAS BEEN OCCURING MORE FREQUENTLY. HAVING PROBLEMS SLOWING VEHICLE DOWN AT TIMES.
WHEN MAKING A RIGHT OR LEFT TURN VEHICLE WILL MAKE A NOISE AND A REAL HARD RUBBING SOUND. STEERING WHEEL WILL JERK BY ITSELF. CONTACT DEALER, NOT ABLE TO HELP.*AK BRAKE PADS AND ROTORS FAILED. *YH
FRONT END PULLS TO THE LEFT WHEN WHEN PASSING, FRONT IN SHAKES AT TIMES, DEALER REPLACED BRAKES, ABS SYSTEM, TIRES, WHEELS, DID ALINEMENTS AND TOLD US THAT IT IS NORMAL FOR THIS CAR TO PULL TO THE LEFT WHEN PASSING. WE TOLD THEM THAT WHEN THIS HAPPENS, WE FEEL THAT IT COULD CAUSE THE DRIVER TO LOSE CONTROL AND GO INTO ON COMING TRAFFIC. THEY SAID THEY HAVE DONE EVERYTHING POSSIBLE AND WE ARE STILL HAVING PROBLEMS WITH THE FRONT END. CURRENTLY THE BRAKES STARTED MAKING NOISE WHEN WE TURN THE CAR TO THE LEFT. THE DEALER SAYS WE WILL HAVE TO PAY FOR THIS PROBLEM SINCE OUR WARRENTY HAS EXPIRED. WE FEEL THAT THERE IS A MAJOR PROBLEM WITH THE DESIGN OF THE FRONT END SYSTEM INCLUDING THE ABS BRAKE SYSTEM, THE LOW TRACTION SYSTEM AND FRONT END SUSPENSION. WE ARE CURRENTLY LOOKING FOR OPTIONS TO DEAL WITH THIS VERY HAZZARDLY PROBLEM. THANK YOU. *AK
AIR CONDITIONER WILLNOT BLOW ANY AIR ON LEVEL 1 , 2 OR 3, NECESSARY IN FLORIDA, CAR PULSATES WHEN BRAKES APPLIED, HAS DEALER LOOK AT IT AND REPLACED BRAKES, PADS AND ROTORS, HAVE HAD POWER WINDOWS REPLACED TWICE DUE TO SCRATCHES INSIDE AND OUT, VENDOR WILL NOT TINT WINDOWS UNTIL PROBLEM IS RESOLVED, GLOVE BOX OPENS EVEN WHEN LOCKED, HAVE HAD CONSOLE SECURE CLIP REPLACED DUE TO RECENT RECALL.
POSSIBLE FUEL INJECTION SYSTEM LEAKING CAUSED SMELL OF GASOLINE IN THE VEHICLE. YH
ROTORS WARP TOO EASILY UNDER NORMAL DRIVING CONDITIONS. SEEMS TO BE A DEBATE OVER WETHER THERE EXISTS A TSB FOR THIS PROBLEM OR NOT. WETHER OR NOT A TSB EXISTS, GM NEEDS TO FIX THIS KNOWN PROBLEM SO THAT THE ROTORS DON'T NEED TO BE REPLACED VERY 15,000 MILES. MINE LASTED UNTILL 35,000 MILES BECAUSE THEY WERE REPLACED AT AROUND 15,000 MILES BEFORE THEY HAD A CHANCE TO WARP.*AK( DOT NUMBER: TIRE SIZE: P215/60R15 )
ROTORS CUT AT APPROX.3000, REPLACED W/ PADS AT APPROX. 5000, FAILING AGAIN. LEFT FRONT SPEAKER IS BLOWN OUT. IN DISCUSSION W/ A FRIEND WHO OWNS SAME CAR SHE HAS SAME PROBLEMS. *AK
WHILE DEPRESSING THE BRAKE PEDAL VEHICLE WOULD START VIBRATING AND SHAKING. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER STATES THAT DEALER REFUSED TO CORRECT RECALL CONCERNING SEAT LATCH. *AK
WHILE DRIVING VEHICLE STEERS TO THE RIGHT UNEXPECTEDLY, CAUSING A CRASH. *AK REAR LATERAL LINK BOLT SEPARATED CAUSEING LEFT OUT WARD MOVEMENT OF LEFT REAR WHEEL. THE DRIVER LOST CONTROL AND THE VEHICLE WENT AIRBORNE AND FLIPPED OVER. *YH
WHILE TRAVELING AT ANY SPEED VEHICLE HESITATES. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK
DEALERSHIP AGREES THAT THERE ARE PROBLEMS WITH THE ROTORS ON GRAND AMS, BUT GM WON'T COVER REPAIR COSTS, EVEN IF MILEAGE IS UNDER 36K. RECALL, PLEASE! DOES IT TAKE A GENIUS TO SEE THAT THERE'S A PROBLEM? WILL IT TAKE SOMEONE GETTING HURT TO SEE THAT?*AK
BRAKES HAVE BEEN VIBRATING SINCE 16K MILES. ANTILOCK SYSTEM FAILED CAUSING BRAKES TO LOCK. NOTIFIED LOCAL DEALER, WAS TOLD ABOUT TSB ISSUED BY GM, BRAKES AND ROTORS FOR REPLACEMENT ON BACKORDER UNTIL 08/2000.
PASSENGER DOOR WOULD NOT OPEN, THE DEALER FIXED IT ONCE, BUT NOW IT IS BROKEN AGAIN. *SLC
ACID LEAKED FROM THE BATTERY WHICH CAUSED VEHICLE NOT TO START. VEHICLE WAS PARKED FOR ABOUT WEEK BEFORE THIS PROBLEM WAS DISCOVERED. VEHICLE WILL BE TOWED TO THE DEALERSHIP FOR REPAIR(S). PROBLEM HAS SINCE BEEN CORRECTED. *AK *ML
FLOOR NEAR REAR SEAT GETS WET WHEN IT RAINS. DELAER SAYS FRAMES MAY HAVE A CRACK, BUT THE WARRANTY DOESN'T COVER IT.*AK LEFT REAR SIDE OF THE FLOOR BOARD BECOMES SOAKING WET WHENEVER RAIN WATER SPLASHES UNDERNEATH THE VEHICLE. *YH
CONSUMER HAS BUMPER TO BUMPER WARRANTY & THE BRAKES & ROTORS HAVE BEEN REPLACED 3 TIMES FROM 26,000 MILES. CONSUMER SPOKE TO SOMEONE AT THE DEALERSHIP, THEY DON'T SEEM TO BE HELPING. *AK
WHILE DRIVING CONSUMER STEPPED ON BRAKE PEDAL AND VEHICLE STARTED VIBRATING WITHOUT A WARNING. ALSO, VEHICLE BOUNCED FROM SIDE TO SIDE. *AK
BRAKE ROTORS WERE COMPLETELY WARPED, POSSIBLY FROM BEING TOO THIN. THIS HAS CAUSED EXTENDED STOPPING DISTANCE .MANUFACTURER STATED THAT PARTS WERE ON BACK ORDER FOR THREE MONTHS. *AK
WHEN THE BRAKES WERE APPLIED VEHICLE BEGAN TO SHAKE FROM SIDE TO SIDE BECAUSE THE ROTORS HAD WARPED. DEALER WAS NOTIFIED. *AK
EXCESSIVE WEAR OF ROTORS AND BRAKE PADS. REPLACEMENT WERE MADE EVERY SIX MONTHS. VEHICLE HAS BEEN IN / OUT OF DEALER SHOP ON SEVERAL OCCASIONS, AND PROBLEM WAS STILL UNRESOLVED. PROVIDE FURTHER DETAILS. *AK
THE CONSUMER WILL FILL IN INFORMATION. *AK
WHILE DRIVING THIS CAR ON CITY STREETS, I SUFFERED A SUDDEN LOSS OF MY POWER STEERING WHICH MADE CONTROL OF MY CAR DIFFICULT. I WAS ADVISED BY A REPRESENTATIVE OF THE DEALER THAT THIS IS A KNOWN DESIGN FLAW IN THIS VEHICLE WHERE ONE OF THE PRESSURE FITTINGS CAN FAIL. AS A HEALTHY MALE, DRIVING ON CITY STREETS AT RELATIVELY SLOW SPEEDS, THERE WAS NO LOSS OF CONTROL OF THE CAR BUT STEERING, ESPECIALLY TURNING, BECAME EXTREMELY DIFFICULT. IT APPEARS THAT THIS "KNOWN DEFECT" IS NOT BEING AGGRESSIVELY ADDRESSED BY PONTIAC BUT WHETHER THEY ARE WAITING FOR SUCH FAILURES BEFORE REPLACING THE DEFECTIVE PARTS. I WOULD HATE TO THINK OF THE CONSEQUENCES, EVEN TO MYSELF, MUCH LESS A SMALLER PERSON, SHOULD SUCH A CATASTROPHE LOSS OF STEERING CONTROL OCCUR AT HIGH SPEEDS OR IN ISOLATED, RURAL AREAS.*AK
LUGS: NUTS ON LEFT DRIVER'S SIDE SHEARED OFF, CAUSING THE WHEEL TO SEPARATE FROM VEHICLE. DEALER HAS REPAIRED VEHICLE.*AK
WASHER FLUID FREEZES IN WINTER DUE TO THE POOR DESIGN OF OF FLUID TUBING TO THE WIPERS. NO HEAT FROM THE ENGINE EVER GETS NEAR THE TUBING. THIS MAKES IT DANGEROUS WHEN DRIVING IN BAD WEATHER CONDITIONS AND THE WINDSHIELD STARTS TO GET DIRT BUILDUP. VERY SCARY. *AK
11/15/1999 INVOLVED IN 25 TO 30 MPH FRONTAL COLLISION, AIRBAGS DID NOT DEPLOY, RESULTING IN 2 INJURIES, PONTIAC CONTACTED SEVERAL TIMES AND EACH TIME GIVEN DIFFERENT ANSWERS AS TO WHY THE AIR BAGS DID NOT DEPLOY. FIRST REASON GIVEN WAS IT LIKED A FRACTION OF AN INCH TO DEPLOYMENT, 2ND TIME PONTIA CONTACTED THEY ADVISED THAT IT WASNT AT FAST ENOUGH SPEED FOR DEPLOYMENT, 3RD TIME CONTACTED PONTIAC ADVISED THAT I SHOULD BE GLAD THAT THE AIRBAGS DID NOT DEPLOY ,4TH TIME CONTACTED PONTIAC ADVISED THAT CAR AIRBAGS DO NOT DEPLOY WHEN OTHER VEHICLE IS PICK-UP SIZE OR LARGER THE DEALERSHIP AND THE BODY SHOP WHERE I HAD VEHICLE REPAIRED BOTH ADVISED THAT THE AIR BAGS SHOULD HAS DEPLOYED ON IMPACT. HAVE HAD THE BRAKES ROTORS TURNED ONCE AND 2 MONTHS. NOW HAVE TO GET NEW BRAKES ON VEHICLE. *AK
PASSENGER AIR BAG FAILED TO DEPLOY AND SEAT BELT FAILED DURING THE ACCIDENT BUT DEPLOYED LATER WHEN THE PASSENGER TOUCHED THE DASHBOARD CAUSING INJURY. YH
VEHICLE EXPERIENCED CONTINUED PROBLEMS WITH STEERING WHEEL VIBRATION AND STEERING DIFFICULTY, REPLACEMENT OF SEVERAL COMPONENTS DID NOT RECTIFY DIFFICULTIES, UNABLE TO DETERMINE COMPONENT FAILURE WITHIN THE SYSTEM. *MJS
ENHANCED TRACTION SYSTEM MALFUCTIONED, AND INTERMITTENTLY CAME ON WHEN NOT NEEDED. VEHICLE HAS BEEN IN / OUT OF DEALER'S SHOP ON SIX OCCASIONS, AND PROBLEM IS STILL UNRESOLVED. *AK
WHILE DRIVING ABOUT 55 MPH COULD FEEL BRAKE PEDAL PULSATING. ALSO,COULD FEEL VEHICLE VIBRATING. *AK
CRUISE CONTROL WAS ENGAGED AND SET AT 80 MPH. WHEN ATTEMPTING TO DISENGAGE CRUISE CONTROL, IT GOT STUCK. CONSUMER HAD TO PUT VEHICLE INTO NEUTRAL WHILE DRIVING TO REDUCE SPEED. DEALER HAS BEEN CONTACTED. *AK *ML
CONSUMER WAS INVOLVED IN THREE SEPARATE COLLISIONS IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THIS IS THE 2ND TIME THAT PADS HAVE WORN OUT. FIRST REPLACED AT 14,000 MILES. ONLY 6,000 MILES LATER NEED TO BE REPLACED. DEFINITELY A PROBLEM HERE! NEEDS ACTION TAKEN.
WHILE DRIVING COULD STEP ON BRAKE PEDAL AND EXPERIENCE EXTENDED STOPPING DISTANCE WITHOUT A PRIOR WARNING. *AK
WHILE DRIVING ABOUT ANY SPEED COULD STEP ON BRAKES PEDAL AND VEHICLE WILL START VIBRATING DUE TO PREMATURE/FREQUENT WEAR OF ROTORS. *AK
REAR LIGHTS USE TWO BULBS ON EACH SIDE. EACH BULB HAS TWO FILAMENTS (ONE FOR PARKING LIGHT, ONE FOR BRAKE LIGHT). THE BRAKE LIGHT FILAMENT OF THE INSIDE BULB ON THE LEFT SIDE OF THE CAR DOES NOT WORK. FURTHER INVESTIGATION LED TO THE CONCLUSION THAT THE BULB SOCKET CONNECTION HAD SOME SORT OF MATERIAL INTERFERING WITH THE ELECTRICAL CONNECTION. I HAVE PERSONALLY OBSERVED THE EXACT SAME PROBLEM IN ROUGHLY 20% OF ALL 1999 GRAND AMS THAT I HAVE SEEN ON THE ROAD. *AK
PASSENGER'S SIDE SEAT CUSHION WAS COMING UP FROM THE SEAT ITSELF. THIS WAS THE SECOND SEAT CUSHION TO BE REPLACED. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
DIESEL CLUTCH PISTON ASSEMBLY FAILED CAUSING THE VEHICLE TO DOWNSHIFT WHILE DRIVING. NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →