Page 7 of 8 · complaints 301–350 of 383

1997 Pontiac Grand AM complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 26, 1999NY

WHEN BRAKING, THE VEHICLE PULSATES AS IF SOMETHING IS OUT-OF-ROUND. THE SENSATION ORIGINATES IN THE FRONT END (MAYBE FROM THE ROTOR). *AK

Air Bags › Frontal
Filed May 20, 1999KS

WHILE DRIVING AT APPROXIMATELY 30 MPH ON A FLAT SURFACE DUAL AIRBAGS DEPLOYED UNEXPECTEDLY, CAUSING A LOSS OF VEHICLE CONTROL WHICH COULD HAVE RESULTED IN AN CRASH.

Vehicle Speed Control
Filed May 10, 1999CA

VEHICLE CONTINAULLY EXPERIENCE HIGH RPM'S AND ACCELERATION ON ITS OWN WITHOUT THROTTLE, REPLACEMENT OF O2 SENSORS AND PCM DID NOT RECTIFY ACCELERATION PROBLEMS. MJS

Vehicle Speed Control › Accelerator Pedal
Filed Apr 27, 1999NC

WHEN DRIVING AND DRIVER PRESSES THE ACCELERATOR, VEHICLE WILL STALL AND THEN ALL OF A SUDDEN ACCELERATE AND TAKE OFF. VEHICLE WAS AT DEALERSHIP, AND THEY REPLACED FUEL PUMP/OIL PUMP AND COMPUTER ANALYSIS WERE DONE. RECENTLY BRAKES SEEMED TO BE PERFORMING POORLY. UPON BRAKING, STOPPING DISTANCE EXCEEDED APPROXIMATELY HALF CAR LENGTH. PLEASE ADD VIN.#. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 7, 1999IL

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES THERE IS A SQUEAKING NOISE, AND THE BRAKES ARE HARD. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER DETERMINED THAT THE ROTORS HAD TO BE CHANGED BECAUSE THE ROTORS WORE OUT. *AK

Unknown or Other
Filed Apr 4, 1999IL

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Vehicle Speed Control
Filed Apr 1, 1999NY

WHEN DRIIVING AT ANY SPEED VEHICLE ACCELERATED VERY FAST, CAUSING THE CONSUMER TO PUT THE VEHICLE INTO NEUTRAL. BUT VEHICLE DID NOT STOP, KEPT ACCELERATING. CONSUMER TURNED THE VEHICLE OFF, AND VEHICLE SLOWED DOWN. CONSUMER ALMOST HIT ANOTHER VEHICLE. ALSO, VEHICLE ALMOST WENT INTO THE GARAGE BEFORE COMING TO A STOP. DEALER CAN'T DETERMINE THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 31, 1999MO

WHILE DRIVING ABOUT 30 MPH AND WHEN WHEN APPLYING BRAKE PEDAL TO STOP OR REDUCE SPEED, THE BRAKES MAKE NOISE LIKE GRINDING METAL TO METAL. ALSO HAD REPLACED BRAKES ROTORS FOUR TIMES. *AK

Electrical System › Wiring › Interior/Under Dash
Filed Feb 28, 1999MI

I HAVE TAKEN MY CAR INTO THIS DEALER NUMEROUS TIMES FOR THE SAME PROBLEM WITH THE CHECK ENGINE LIGHT, THEY STILL FAIL TO FIX THE PROBLEM.

Air Bags › FrontalCrash
Filed Feb 2, 1999FL

CONSUMER WAS INVOLVED IN TWO 40 MPH FRONTAL COLLISIONS IN WHICH THE AIR BAGS DID NOT DEPLOY DUE TO A MALFUNCTION WITHIN THE ELECTRICAL SYSTEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Column Locking › Anti-theft Device
Filed Feb 1, 1999CA

ALARM SYSTEM FAILED ( TWICE ), ALARM WAS INSTALLED AT DEARLER WHEN PURCHASED. *YC

Power Train › Automatic Transmission
Filed Feb 1, 1999CA

TRANSMISSION VALVE BODY FAILED. NLM

Service Brakes, Hydraulic › Foundation Components
Filed Feb 1, 1999CA

BREAKS WEAR OUT PREMATURELY. NLM

Air BagsCrash1 injured
Filed Jan 31, 1999WI

WEATHER CONDITIONS - SNOWING, HARD PACKED SNOW. WHEN DRIVING, THE VEHICLE PULLED OFF TO THE RIGHT. I TURNED TO TURN THE WHEEL TO THE LEFT TO GAIN CONTROL, AND THE VEHICLE CAUGHT SOME ICE, CAUSING THE VEHICLE TO SPIN AND LOSE CONTROL. IT ROLLED OVER ON THE HIGHWAY AND CAME BACK ONTO ITS WHEELS INTO THE DITCH. THE VEHICLE THEN COLLIDED WITH A TREE. THE STEERING WHEEL HIT ME IN THE CHEST WITH THE SUDDEN STOP. NEITHER AIR BAG DEPLOYED DURING THE CRASH AND WAS I BELIEVE A MANUFACTURER'S DEFECT. NO MANUFACTURER REPRESENTATIVE CONTACTED ME AT ANY TIME SINCE THE ACCIDENT.

Suspension › Front › Shock Absorber
Filed Jan 24, 1999NC

DEFECTS CONSIST OF THE BRAKES FAILURE. WE TOK THE CAR BACK DUE TO THE BRAKES SCRUBBING, PEDAL WANTS TO SPRING BACK, FRONT ROTORS BLUE,REPAIRED BRAKES. WON'T STOP BEEN IN SEVERAL TIMES FOR THE SAME PROBLEM, PEDAL GOES ALL THE WAY TO THE FLOOR, DOES NOT HAPPEN ALL THE TIME. REAR POPPING SOUND, CHANGED THE SHOCKS , CHECK BRAKES, HAS THUMPING NOISE WHEN APPLYING BRAKES, WHILE DRIVING THE VEHICLE AT SPEED AT 45 MILES IT WILL NOT STOP, EVEN WHEN YOU PUMP THE BRAKES. I THOUGHT THE ANTI BRAKES ARE NOT SUPPOSE TO BE PUMPED. PLEASE HELP, I AM AT THE LAST RESORT OF THIS SITUATION. THANK YOU MRS VICKY L. MILES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 14, 1999FL

WHILE DRIVING IN LOW SPEED AND APPLYING THE BRAKES, THE ROTORS BECAME WARPED, CAUSING THE BRAKES TO BE NOISY. *AK

Suspension › Front
Filed Dec 16, 1998TN

I WILL NEVER PURCHASE ANOTHER PONTIAC-I HAVE HAD NOTHING BUT TROUBLE FROM THIS CAR AND ABSOLUTELY ZERO HELP REPAIRING IT. I OWNED TWO BUICKS PRIOR TO THIS CAR AND WILL BUY ANOTHER AS SOON AS I CAN GET RID OF THIS LEMON!

Air Bags › FrontalCrash1 injured
Filed Dec 1, 1998NH

DRIVING AT APPROXIMATELY 55 -65 MPH CONSUMER HIT GUARDRAIL AND THEN VEHICLE SPUN AROUND HITTING GUARD RAIL AGAIN HEAD-ON, DUAL AIRBAGS DID NOT DEPLOY, WHICH RESULTED IN INJURIES. VEHICLE SUSTAINED APPROXMATELY 10,000 DOLLARS WORTH OF DAMAGE ALONE TO FRONT END. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Nov 27, 1998MI

WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES THERE IS A LOUD SQUEAKY NOISE COMING FROM THE BRAKES. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 27, 1998PA

ENGINE HAS A HESITATION WHEN COMING TO A STOP OR LEAVING A STOP. OIL PUMP HAS BEEN REPLACED TWICE. IGNITION MODULE HAS BEEN REPLACED TWICE. DEALER HAS NOT CORRECTED THE PROBLEM ON 4 ATTEMPTS IN TWO WEEKS.

Suspension › RearCrash
Filed Nov 25, 1998PA

TRAVELING 35MPH WHEN REAR OF VEHICLE HIT SIDE OF ROAD AND DRIVER LOST CONTROL. HIT A DITCH & CAME UP ON OTHER SIDE. TOOK TO MECHANIC & INFORMED LEFT REAR SUSPENSION OUT OF ALIGNMENT. HAD TO HAVE BEARINGS REPACKED. *AK *ML

Vehicle Speed Control › Cruise Control
Filed Nov 5, 1998NE

THE VEHICLE IDLES HIGH WHEN IT IS FIRST STARTED AND WHILE DRIVING. IT IDLES ANYWHERE BETWEEN IT IDLES 1000-1500 RPM'S. THE BRAKES AUTOMATICALLY PUMP THEMSELVES WHEN THIS HAPPENS. THE VEHICLE WAS TAKEN TO DEALERSHIP, WHERE THE DEALER CORRECTED THE PROBLEM BY REPLACING A COMPUTER CHIP. THE VEHICLE IS DOING THE SAME THING AGAIN.*AK

Seats › Front Assembly › Recliner
Filed Oct 30, 1998MO

PASSENGER'S SIDE SEAT DOES NOT STAY LOCKED IN POSITION, CAUSING THE SEAT TO LUNGE FORWARD INTO WINDSHIELD. DEALER HAS LUBRICATED CATCHES, BUT DEFECT IS STILL OCCURRING. INTERMITTENT PROBLEM. *AK

Suspension
Filed Oct 27, 1998OK

DRIVING AT 20 MPH THE RADIUS ARM DISCONNECTED FROM THE AXEL,AND TIRES FELL TO THE RIGHT. THE FRONT DROPPED, PUSHING THE FENDER BACK. ALSO, DRIVER'S SIDE DOOR AJAR. *AK

TiresCrash1 injured
Filed Oct 26, 1998MT

WHILE DRIVING APPROXIMATELY 55 MPH THE FRONT PASSENGER'S SIDE TIRE BLEW OUT WITHOUT ANY WARNING SENDING VEHICLE INTO A DITCH. NEITHER AIRBAG DEPLOYED. DRIVER SUSTAINED HEAD INJURIES. DEALER HAS BEEN NOTIFIED. *AK

Vehicle Speed Control
Filed Oct 22, 1998NY

WHILE STOPPED THE VEHICLE EXPERIENCES SUDDEN ACCELERATION.

Seats1 injured
Filed Oct 20, 1998CA

PASSENGER SEAT TRACK/ADJUSTER ROD FAILED, AFTER REPAIR WORK COMPLETED THE UNIT FAILED AGAIN CAUSING PASSENGER TO HIT WINDSHIELD DURING EMERGENCY STOPPING.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 29, 1998IA

WHITE LEAVING A PARKING LOT AND APPLYING BRAKES AT STOP SIGN, MOTOR REVVED TO 3000 RPM AND ANTILOCK BRAKES STARTED PUMPING. HAD TO SHIFT CAR INTO NEUTRAL TO AVOID HITTING CAR IN FRONT OF ME. MOTOR REVVED FOR ABOUT ONE MINUTE BEFORE RETURING TO NORMAL IDLE. THIS HAS HAPPENED NUMEROUS TIMES AND ALWAYS AT STARTUP. FRONT BRAKES WERE REPLACED AT 30,000 MILES BY THE DEALER AND WAS NOT COVERED UNDER MANUFACTURER WARRANY. DEALER HAS BEEN CONTACTED ABOUT BRAKE PROBLEMS AND VEHICLE HAS BEEN INTO DEALER MANY TIMES FOR BRAKE RELATED COMPLAINTS.

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 4, 1998OH

ENGINE IDLES AT 3000 RPM FOR REASONS UNKNOWN. ALSO ONCE BRAKE IS RELEASED VEHICLE WILL RAPIDLY ACCELERATE TO 60 MPH. DEALERS HAS REPLACED COMPUTER MODULE WHICH DID NOT CORRECT PROBLEM. VEHICLE ALSO HAS BRAKE PROBLEMS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 2, 1998OH

BRAKE ROTORS CONTINUALLY OVERHEAT AND WARP DUE TO DESIGN FLAW (LACK OF VENTILLATION).

Engine and Engine Cooling › Engine › GasolineCrash
Filed Sep 2, 1998NC

CONSUMER WAS INVOLVED IN A 35 MPH FRONTAL COLLISION IN WHICH THE DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY DUE TO THE VEHICLE STALLING. ALSO, THE SEAT BELTS DID NOT RETRACT. PLEASE GIVE ANY FURTHER DETAILS. DUP OF 827073. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Aug 31, 1998NY

THERE IS VIBRATION IN THE BRAKES WHEN APPLIED. ALSO PULSATING FEELING WHEN BRAKES ARE APPLIED WHICH RESULTED IN TOTAL BRAKE FAILURE. DEALERS ARE UNABLE TO CORRECT PROBLEM. *AK ROTORS AND PADS HAVE BEEN REPLACED DUE TO WARPAGE, HOWEVER BRAKES CONTINUE TO MAKE NOISE, CONSUMER WAS INFORMED AT ONE TIME THAT THE BOLTS IN THE FRONT BRAKES WERE BENT, BRAKES STILL DO NOT OPERATE PROPERLY AND CONSUMER DOES NOT FEEL SAFE. *SLC

Engine and Engine Cooling › Engine
Filed Aug 26, 1998VA

VEHICLE HAS INTERMITTENT NOISE IN RIGHT REAR, ALSO IN THE RIGHT FRONT OF CAR, CLUNCKING NOISE WHEN STARTING THE CAR UP, SOMETIMES WHILE DRIVING, CONTINUES TO INCREASE, DEALER CANNOT DUPLICATE THE PROBLEM.

Air Bags › FrontalCrash1 injured
Filed Aug 21, 1998NC

CONSUMER WAS INVOLVED IN A DIRECT FRONTAL IMPACT IN WHICH THERE WAS NO DEPLOYMENT OF DRIVER'S OR PASSENGER'S SIDE AIR BAGS. ALSO DRIVERS SIDE SEATBELT FAILED TO RESTRAIN OCCUPANT IN ACCIDENT. CAUSE UNKNOWN. 827498 DUP OF 827073; POSTED ON 09-07-99. *AK

Vehicle Speed Control
Filed Aug 21, 1998LA

WHILE GOING DOWN RAMP, EXITING A PARKING GARAGE ENGINE BEGAN TO RACE AND ACCELERATE. HITTING THE BRAKES DID NOT HELP, WAS ONLY ABLE TO STOP THE AUTOMOBILE WHEN IT WAS PUSHED IT INTO NEUTRAL AND THEN DRIVE. THEN IT CALMED DOWN. *AK *SLC

Air Bags › Frontal1 injured
Filed Aug 3, 1998TX

GOING DOWN DRIVEWAY WHEN WITHOUT NOTICE, BOTH AIR BAGS DEPLOYED. TOOK VEHICLE TO DEALERS PRIOR FOR ABS LIGHT COMING ON. TOLD 2ND TIME IT WAS ELECTRICAL SHORT.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jul 28, 1998PA

VEHICLE DID NOT SLOW DOWN WHEN BRAKES WERE APPLIED. ALL FOUR WHEELS LOCKED, NO PUMPING ACTION, PEDAL WAS COMPLETELY STIFF. VEHICLE HIT A PARKED CAR WHILE TRAVELING DOWN HILL ABOUT 75MPH. DEALER CANNOT DUPLICATE PROBLEM. *AK

Unknown or OtherCrash1 injured
Filed Jul 27, 1998IL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, THE DASHBOARD FELL ON THE PASSENGER, BREAKING HER RIGHT LEG AND LEFT FOOT. DEALER HAS NOT BEEN NOTIFIED. *AK

Power Train › Automatic Transmission
Filed Jul 15, 1998WI

WHILE DRIVING THE AUTOMATIC TRANSMISSION SHIFTS OUT OF DRIVE INTO THE NEUTRAL GEAR. PLEASE PROVIDE DETAILS. *AK

Suspension › Rear
Filed Jul 13, 1998NC

WHILE DRIVING AT LOW SPEEDS 30-35 MPH OR PULLING IN OR OUT OF DRIVEWAY, A SQEAKING POPPING NOISE CAME FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. DEALER FOUND THE PROBLEM WAS DUE TO THE DRYNESS OF THE FRONT SWAY BAR. THE SWAY BAR WAS LUBRICATED. ON 4/20/98 AND 6/29/98 VEHICLE BROUGHT TO DEALERSHIP FOR THIS PROBLEM AGAIN. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 2, 199800

WHILE VEHICLE WAS IN INTERSECTION, DRIVER NOTICED THAT OIL LIGHT AND BATTERY LIGHTS WERE ON. DRIVER THEN REALIZED THAT VEHICLE HAD STALLED. RESTARTED VEHICLE AND PROBLEM VANISHED.

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 26, 1998IN

FAST CLICKS COMING FROM THE FRONT PASSENGER SIDE. WEATHER IS BELOW 65 DEGREES, OCCURS WITHIN ONLY 0.5 MILES TO 1.0 MILES OF INITIAL DRIVING. SOUND LIKE A DRUMROLL ON YOUR HARDTOP DESK WITH TWO DRUMSTICKS.

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 25, 1998CA

DEFECT WITHIN WINDSHIELD WIPER IS CAUSING THE WINDSHIELD WIPER TO ACT IN AN ERRATIC MANNER, AND AT TIMES BECOMING INOPERATIVE. DEALER HAS REPLACED WIPER SWITCH AND MOTOR TWICE AND COMPUTER CHIP WITHIN BOARD, BUT DEFECT IS STILL OCCURRING. THIS IS AN INTERMITTENT PROBLEM. *AK LEFT REAR WINDOW MOTOR FAILED, 1150 MILES LATER THE WINDOW SWITCH FAILED. RADIO AND CLOCK LIGHT FAIL, DEALER CHECKED WIRING AND FUSES. LEFT FRONT SHOULDER BELT/RETRACTOR BELT BUTTON DAMAGED, DEALER REPLACED SEATBELT. *SLC

Fuel System, Gasoline › Fuel Injection System
Filed Jun 13, 1998CD

LOUD KNOCKING NOISE COMES FROM ENGINE WHEN STARTING POSSIBLY CAUSED BY THE LIFTERS.

Service Brakes, Hydraulic › Foundation Components
Filed Jun 3, 1998MI

REAR BRAKES HAVE CONTINUALLY FAILED CAUSING VEHICLE TO SWERVE ON OCCASIONS.

Exterior Lighting › Hazard Flashing Warning Lights › Switch
Filed May 27, 1998CA

HAZARD SWITCH HALF WAY BETWEEN ON AND OFF POSITION CAUSING TURN SIGNAL NOT TO WORK.

Wheels › Rim
Filed May 25, 1998IN

WHEEL RIMS FAILED THREE TIMES.

Power Train › Automatic Transmission
Filed May 11, 1998UT

TRANSMISSION FAILED.

Equipment › Appliance › Air Conditioner
Filed May 9, 1998NJ

AIR CONDITIONER/REAR FLOOR LEAKED.

Seats1 injured
Filed May 4, 1998CA

SEAT TRACK FAILED RESULTING IN MOVEMENT IN SEAT CAUSING INJURIES, SEAT BELTS FAILED TO RESTAIN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 Pontiac Grand AM → · Every Grand AM year → · How the figures are calculated →