VEHICLE SPEAKER LOCATED ON THE REAR DECK CAUGHT ON FIRE. *MR SHORTLY AFTER PURCHASE, WHILE THE VEHICLE WAS BEING OPERATED, THE SPEAKER ON THE REAR DECK CAUGHT FIRE. THE SERVICE DEALER STATED THE PROBLEM WAS DUE TO THE ELECTRICAL SYSTEM AND SUGGESTED THE REMOVAL OF ALL NON-ESSENTIAL FUSES AND ELECTRICAL CONNECTIONS IMMEDIATELY. (WHICH WAS COMPLETED BY THE SERVICE DEALER) THE SERVICE DEALER THEN SUGGESTED THE VEHICLE HAD A DEFECT AND TO RETURN IT TO THE SELLING DEALER. THE SELLING DEALER REFUSED TO AFFIRMATIVELY IDENTIFY THE SPECIFIC CAUSE OF THE FIRE AND INSISTED THAT THE CONSUMER CONTINUE TO OPERATE THE VEHICLE. THE CONSUMER REQUESTED THE DEALER TO GIVE AN EXPLANATION OF THE CAUSE OF THE FIRE, COPIES OF THEIR NTSB, AND A REPLACEMENT VEHICLE. THE SERVICE DEALER REFUSED TO PROVIDE. *SCC *JB
2003 Pontiac Bonneville complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
THE CONSUMER DISCOVERED HE WAS ABLE TO SHIFT THE GEAR FROM PARK TO NEUTRAL OR DRIVE WITHOUT HIS FOOT BEING APPLIED TO THE BRAKE. THE DEALER WAS NOTIFIED. *AK WHEN THE KEY POSITION WAS IN THE ACCELERATOR POSITION WITHOUT THE CONSUMERS FOOT ON THE BRAKE, THE VEHICLE ROLLED OUT OF THE PARKING SPOT. (ESPECIALLY ON A HILL) *SCC
CAR STARTED ON FIRE AFTER TUNING ON THE DEFOGGER
DASH GUAGES ARE HARD TO READ IN SUNLIGHT DUE TO THEIR BACKLIGHT DESIGN AND LACK OF CONTRAST WITH THE GUAGE BACKGROUND. IN SUNLIGHT WITH SUNGLASSES ON THE BECOME NEARLY IMPOSIBLE TO READ. ALSO, THE SENSOR THAT TURNS ON THE HEADLIGHTS AND IN THE PROCESS DIMS THE LIGHTS FURTHER (MAKING THE DASH APPEAR BLACK WHEN WEARING SUNGLASSES) IS POORLY PLACED AND OFTEN IS ACTIVATED ON SUNNY DAYS IF THE SUN IS ON THE DRIVE SIDE OF THE CAR.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Pontiac Bonneville → · Every Bonneville year → · How the figures are calculated →