CONSUMER'S VEHICLE WAS REARENDED BY ANOTHER VEHICLE THAT WAS TRAVELING ABOUT 45 MPH . AT IMPACT, DRIVER'S AND PASSENGER'S SEATBACKS FELL BACK, CAUSING INJUIRES. VEHICLE WAS A TOTAL LOSS. *AK
1997 Pontiac Bonneville complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
FUEL GAUGE CLUSTER FAILED CAUSING GAUGE TO READ FULL AT ALL TIMES
WHILE DRIVING DRIVER'S AND PASSENGER'S AIR BAGS DEPLOUED FOR NO REASON. DEALER HA BEEN CONTACTED. *AK WINDSHIELD REPLACED. *YH
WHILE DRIVING THE FRONT WHEEL FELL OFF OF VEHICLE. (OHIO TRAFFIC CRASH REPORT). *MJS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE PROBLEM STARTED WITH A THUMPING SOUND COMING FROM THE FRONT/BRAKE AREA OF THE VEHICLE. AFTER ATTEMPTING TO PULL OUT OF THE SHOPPING CENTER I REALIZED MY BRAKES WERE GONE. MY HUSBAND WAS ABLE TO GET IT TO RAPID MOTORS THE NEXT DAY AND WE WERE TOLD THAT THE MASTER CYLINDER WOULD HAVE TO BE REPLACED. JUST OVER 1 YEAR LATER THE SAME PROBLEMS STARTED AGAIN AND AGAIN THE BRAKES WENT OUT AND WE WERE TOLD AGAIN A NEW MASTER CYLINDER WOULD NEED REPLACING. EACH REPLACEMENT HAS COST US A LITTLE OVER $300.00. I UNDERSTAND IT MAY BE TIME TO REPLACE BRAKE PADS BUT I DON'T THAT IS THE ONLY PROBLEM WITH THE MASTER CYLINDER NOT BEING ABLE TO LAST MORE THAN 1 YEAR. THE INVOICE FOR REPAIR OF THE LAST MASTER CYLINDER STATES: "FOUND BRAKE PEDAL GOES TO FLOOR, CHECKED FOR LEAKS, NON FOUND, CHECKED VACUUM - OK. MASTER CYLINDER LEAKING INTERNAL. REMOVED MASTER CYLINDER AND INSTALLED NEW ONE. BLED BRAKES SYTEM, TEST DROVE, WORKING TO FACTORY SPECS." TO SUMMARIZE, THE ORIGINAL MASTER CYLINDER AND A SECOND MASTER CYLINDER HAVE BEEN REPLACE WITHIN THE 2 1/2 YEARS THAT I HAVE OWNED THIS VEHICLE. PLEASE LET ME KNOW IF YOU NEED ADDITIONAL INFORMATION. *AK
WHILE DRIVING VEHICLE STALLS UNEXPECTEDLY, CAUSING THE STEERING TO LOCK UP AND POWER TO GO OUT. ABLE TO RESTART THE VEHICLE AND DRIVE HOME. CURRENTLY AT DLR'S. PLEASE PROVIDE FURTHER INFORMATION. *AK
PERPETUAL OIL LEAK AROUND ENGINE OIL PAN.
WHILE TRAVELING 40MPH VEHICLE WOULD NOT GO TO 2ND GEAR. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FUTHER INFORMAT. PLEASE PROVIDE FURTHER INFORMATION. *AK
HEADLIGHTS ARE WORKING INTERMITTENTLY, AND THE FUSE KEEPS BLOWING OUT. CONSUMER HAD THE VEHICLE INTO THE SHOP 6 TIMES, AND DEALER CAN'T DETERMINE THE CAUSE OF THE PROBLEM. DEALER KEEPS REPLACING DIFFERENT PARTS, AND THE VEHICLE IS ABOUT TO GO BACK INTO THE SHOP FOR THE 7TH TIME. *AK
THREE OF FOUR CHROME RIMS HAVE BEGUN TO DISCOLOR/TARNISH FROM THE CENTER OF THE RIM.
HORN VERY HARD TO USE. REQUIRES EXCESSIVE PRESSURE.
ON DATE MENTIONED THE CARS FIREWALL AND ENGINE COMPARTMENT CAUGHT FIRE WHICH CAUSE THE LOSE OF THE USE OF THE BRAKES AND POWER STEERING. I WAS DECENDING A STEEP HILL AT THE TIME . I WAS LUCKY TO KEEP CONTROL OF THE VEHICLE AND MANAGED TO GET THE FIRE OUT BEFORE THE FIRE DEPARTMENT GOT THERE. THIS COULD HAVE BEEN A FATAL ACCIDENT IF I HAD NOT KEEP MY HEAD. WE ALSO HAD TO REPLACE THE ALTERNATOR IN THIS VEHICLE WHICH SHOULD HAVE NOT WORN OUT AS THE CAR ONLY HAD 3500 MILE ON IT AT THAT TIME. THE POLICE REPORT STATED THAT IT WAS A MANUFACTURER DEFECT THAT CAUSED THE FIRE. I HAVE CALLED THE PLACE OF PURCHASE TO INFORM THEM OF THIS AND THEY GAVE ME A PHONE NUMBER OF THE PONTIAC CO. TO CALL AND THE NUMBER WILL NOT GO THREW. I HAVE SEARCHED THE WEB TO SEE IF THERE WAS A PLACE IN THEIR WEB SITE TO SEND THEM AN EMAIL ABOUT THE FIRE AND NO LUCK THERE EITHER. IF THIS HAD NOT HAPPENED WHEN IT DID IT WOULD HAVE BEEN MY WIFE DRIVING WITH OUR GRANDSON IN THE CAR, AS I HAD GONE TO GET GAS FOR THE CAR FOR HER FIRST. I FEEL IT SHOULD BE CHECKED OUT AS TO WETHER THERE HAS BEEN ANY OTHER PROBLEMS OF THIS TYPE . I KNOW FOR A FACT THAT MY WIFE WOULD NOT HAVE BEEN ABLE TO HAVE HANDLED THE CAR AND WOULD HAVE HAD AN ACCIDENT WITH OUR GRANDSON IN THE CAR. THIS HAS ME VERY UPSET.
WHILE DRIVING AT 70 M.P.H. ON AN INTERSTATE HIGHWAY, CRUISE CONTROL WAS DISENGAGED USING BRAKE PEDAL FOLLOWED BY TOTAL ELECTRICAL FAILURE. LIGHT RAIN WAS PRESENT AND CAR BEGAN TO SPIN MOVING TO THE SIDE OF THE ROAD UNCONTROLLED, ROLLED AT LEAST ONCE AND FLIPPED END OVER END. DRIVER WAS 7 MOS. PREGNANT.THIS SAME TYPE FAILURE WAS EXPERIENCED TWICE BEFORE, TAKEN TO THE DEALER AND CAUSE OR DUPLICATION NEVER WAS DISCOVERED UNTIL THE INCIDENT. PREVIOUS OCCURENCE WAS O/A 10/98
NO SUMMARY
STARTER TERM LOOSE CAUSING VEHICLE TO STALL. NLM
THE HORN BUTTON IS DIFFICULT TO PUSH, MUST HIT SPOT PRECISELY TO ACTIVATE. *ET
CLIMATE CONTROL MALFUNCTIONED. *YC
WINDSHI4LD WIPER STICKS INTERMITTENTLY WHEN TURNING THEM ON.
BOTH AIR BAGS FAILED TO DEPLOY DURING COLLISION DUE TO DEFECTIVE SENSOR. YH
ADUE TO A DEFECTIVE DESIGN THE REAR ENGINE GASKET CRACKED, CAUSING AN OIL LEAK, WHICH MAY RESULT IN A FIRE IF THERE IS A SOURCE OF IGNITION. PONTIAC HAS A NEW DESIGN OF THE OIL PAN. *AK.ET
WHILE DRIVING 30 MPH THE ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
COMSUMER COMPLAINED OF A CLUNKING NOISE COMING FROM THE VEHICLE WHENEVER THE VEHICLE IS COLD AND IN DRIVE. CONSUMER LEARNED THAT THE STABILIZER BAR ( FRONT SWAY BAR LINK) WAS MISSING. DEALER NOTIFIED, AND REPLACED BOTH LINKS AT NO COST TO THE CONSUMER. *AK
THE FUSE FOR THE BRAKE LIGHTS HAS BLOWN OUT, LEAVING CONSUMER WITH NO BRAKE LIGHTS. DEALER HAS BEEN CONTACTED. *AK
ORGINIAL TRANSMISSION REBUILT AT 20,000 MILES. PARTIAL REBUILD AT 27,000. OWNER REPORTED CONTINUED TRANSMISSION PROBLEMS AT 31,000 MILES, 35,000 MILES AND 37,000 MILES. DEALER REPORTED
WHILE DRIVING AT 50MPH THE VEHICLE CUT OFF SYSTEM SHUTS DOWN, CAUSING THE ENGINE TO SHUT OFF, RESULTING IN THE CONSUMER NOT HAVING CONTROL OF STEERING OR BRAKES. DEALER WAS CONTACTED.*AK
ABS: BRAKE PEDAL VERY HARD. NOT STOPPING VEHICLE. PEDAL AT TIMES GOES TO FLOOR. TOOK TO DEALER. NOT ABLE TO FIND BRAKE PROBLEM, OR UNABLE TO DUPLICATE. *AK
COURTESY LIGHTS COME ON INTERMITTENTLY. GO OFF UPON SHUTTING DRIVER'S DOOR.
WHILE DRIVING VEHICLE CAME TO AN ABRUPT STOP. THE TRANS AXLE LOCKED UP. VEHICLE HAS BEEN AT THE DEALERSHIP FOR 5 WEEKS. *AK
COURTESY LIGHT ASSEMBLY BLEW OUT.
EXTREME PRESSURE NEEDED TO OPERATE THE HORN CONTACTS ON THE STEERING WHEEL, RESULTS IN A UNSAFE SITUATION.
SEAT BELTS FAIL TO HOLD PROPERLY.
UPON DECELERATION, THE VEHICLE ENGINE SHUTS DOWN, CAUSING THE VEHICLE TO STALL. PLEASE PROVIDE DETAILS. *AK
WIPERS HAVE FAILED RESPOND AFTER BEING TURNED ON. MUST REPEAT SEVERAL TIMES. 2-3 REPAIR ATTEMPTS HAVE FAILED.
THE LAP BELTS IN THE FRONT MIDDLE AND THE REAR MIDDLE WILL NOT STAY TIGHTENED. *AK
THE HORN IS VERY HARD TO ACTIVATE.
HORN DESIGN RESULTING IN EXCESSIVE PHYSICAL EFFORT TO ACTIVATE.
CONSUMER HEARD A METAL TO METAL GRINDING NOISE. WENT TO DEALER WHERE THEY REPLACED ROTORS/PADS TO FRONT WHEELS. *AK DEALER STATED THE BRAKE ROTORS ON THE OUTSIDE SURFACE WERE BLACKENED FROM HEAT AND THE BRAKE PADS WERE GLAZED. *SLC
DIFFICULTY DEPRESSING HORN BUTTON.
UPON DEPRESSING THE HORN PAD THERE IS NO SOUND, MAKING IT IMPOSSIBLE TO WARN MOTORISTS IN AN EMERGENCY. CONSUMER HAS CONTACTED DEALER. *AK
INTERMITTENT STALLING.
WHEN TRAVELING AT ANY SPEED AND UPON IDLING, THE VEHICLE WILL STALL OUT AND CUT OFF. CONSUMER HAS CONTACTED THE DEALER , DEALER HAS REPLACED NUMBER OF PARTS, PROBLEM STILL NOT CORRECTED. *AK
HORN BUTTON REQUIRES EXCESSIVE FORCE TO OPERATE.
THE FUEL TANK LEAKS . MANUFACTURER IS CHANGING THE TANK. *AK
DESIGN/LOCATION OF THE HORN BUTTON CAUSES DIFFICULTY ENGAGING (EXTREME PRESSURE) IN EMERGENCY SITUATIONS, ALMOST RESULTED IN A COLLISION.
SUDDEN ACCELERATION, CAUSING ACCIDENT.
WHILE DRIVNG VEHICLE FILLED UP WITH SMOKE AND A FIRE STARTED IN THE DASH BEHIND THE RADIO. MECHANIC STATED THAT THERE WAS A LOOSE WIRE IN THE DASH. CAR WAS TOWED TO A BODY SHOP. STILL NOT FIXED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Pontiac Bonneville → · Every Bonneville year → · How the figures are calculated →