Page 3 of 3 · complaints 101–128 of 128

2003 Pontiac Aztek complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Air Bags › FrontalCrash2 injured
Filed Jul 15, 200440,000 milesAL

WHILE DRIVING 30MPH ANOTHER VEHICLE RAN THROUGH A STOP LIGHT AND COLLIDED WITH THE CONSUMER'S VEHICLE. THERE WAS NO TIME TO DEPRESS THE BRAKES. ON IMPACT NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. *AK *NM

Engine and Engine Cooling
Filed Jun 11, 200419,874 milesGA

SERVICE ENGINE SOON LIGHT KEPT COMING ON. EVERY TIME I HAD AN OIL CHANGE I DID MENTION IT. WAS TOLD IT WAS A PROBLEM WITH THE GAS CAP. WATER LEAKED FROM EVAPORATOR. FOUND BODY OF WATER IN BODY PASS THROUGH CONNECTOR; CARPET WET UNDERNEATH. EVAPORATED DRAIN HOSE WAS MISSING, HOSE REPLACED. SEATS WERE REMOVED, CARPET DRIED AND FLOOR PAN AND SPRAYED CARPET WITH ODOR ELIMINATOR. DRIED WATER AND CLEANED CORROSION FROM CONNECTOR. *AK

Power Train
Filed Jun 4, 2004OK

WHEN DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED. HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE ALSO ROLLED FORWARD WHILE ON A SLIGHT INCLINE. THE IGNITION SWITCH ATTEMPTED TO START THE VEHICLE ALTHOUGH IT WAS ALREADY STARTED. THE REAR HATCH COULD NOT BE OPENED BY THE BUTTON ON THE INSIDE OF THE VEHICLE. THE BRAKES FAILED WHILE ATTEMPTING TO COME TO A STOP. WHEN THE VEHICLE WAS ON AND IN PARK THE GEAR SELECTOR COULD NOT BE MOVED INTO DRIVE UNLESS THE VEHICLE WAS SHUT OFF THEN TURNED BACK ON. THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING WHEEL. AN ODOR WAS COMING FROM THE VENTS WHEN THE A/C WAS ON. *NM

Steering
Filed Jun 4, 2004OK

WHEN TURNING THE STEERING WHEEL TOWARDS THE LEFT OR RIGHT, THE CONSUMER HEARD A WHINING NOISE COMING FROM THE STEERING WHEEL. *AK *SC *JB

Engine and Engine Cooling
Filed Jun 4, 2004OK

WHILE STOPPED IN TRAFFIC THE CONSUMER PUT THE VEHICLE INTO PARK. WHEN THE CONSUMER ATTEMPTED TO PUT THE VEHICLE BACK INTO DRIVE THE SHIFTER WOULD NOT MOVE. WHEN THE CONSUMER TURNED THE VEHICLE OFF THE SHIFTER COULD BE MOVED AGAIN. THIS PROBLEM ALSO OCCURED WHILE THE CONSUMER WAS WAITING TO BACK OUT OF HER DRIVEWAY. *AK *NM

Tires
Filed May 12, 2004RI

TIRES ON MY AZTEK SQUEEK. I BROUGHT TO DEALERSHIP. DEALER STATED THAT THIS WAS A COMMON PROBLEM ON PRIOR YEAR GRANDAMS. THERE ARE NO SERVICE BULLETINS ON THIS PROBLEM. TO FURTHER EXPLAIN PROBLEM....TIRE BEADS RUB ON RIM CAUSING A SQUEEKING NOISE. THIS IS ASSOCIATED WITH THE TIRE BRAND....GOODYEAR EAGLE RS-A. I AM "FIGHTING" WITH THE PONTIAC DEALER AND PONTIAC CUSTOMER SERVICE. THEY MAY REPLACE THE FRONT TIRES ONLY...IF PONTIAC APPROVES. I WAS TOLD BY SERVICE AT THE CAR DEALERSHIP THAT THIS WILL TEMPORARILY CORRECT THE PROBLEM UNTIL TIRES ARE ROTATED. THEN THE PROBLEM WILL OCCUR AGAIN WITH THE OTHER SET OF TIRES.

Visibility › Glass, Side/Rear
Filed Apr 29, 2004NY

DIFFICULTY SEEING OUT THE REAR WINDOW DUE TO THE SPOILER AND LACK OF A WINDSHIELD WIPER. *PH THAT GAVE CONSUMER DIFFICULTY IN SEEING INCOMING VEHICLES ESPECIALLY DURING THE EVENING HOURS. *LA

Electrical System › WiringFire
Filed Apr 20, 200424,000 milesFL

ON 2/8/2004 CONSUMER STARTED THE VEHICLE AND TURNED THE WINDSHIELD WIPERS ON. THE WINDSHIELD WIPERS STOPPED OPERATING AND BEGAN TO SMOKE. THE VEHICLE CAUGHT ON FIRE DUE TO A MALFUNCTION IN THE WINDSHIELD WIPER MOTOR WHICH WAS REPLACED BY THE DEALER. TWO WEEKS AFTER BEING REPAIRED THE WINDSHIELD WIPERS FAILED TWICE DURING INCLEMENT WEATHER, CAUSING POOR VISIBILITY TO THE DRIVER WHILE ON THE HIGHWAY. *AK THE VEHICLE HAD AN ELECTRICAL FIRE. THE WINDSHIELD WIPERS WIRES WERE BURNT UP MAKING A HOLE IN THE WINDSHIELD FLUID CONTAINER. THE CONSUMER REQUESTED REIMBURSEMENT FOR MISSING WORK, STRESS, AND CAR PAYMENT. *SC *JB

Suspension › Front › Wheel Bearing
Filed Mar 30, 20048,536 milesNY

WE PURCHASED OUR 2003 PONTIAC AZTEK LAST JULY (03). THIS JANUARY, THE VEHICLE STARTED MAKING A HORRIBLE GRINDING NOISE WHEN DRIVING ON THE HIGHWAY. WE TOOK IT TO OUR LOCAL GM DEALER FOR REPAIR, AND THE LEFT FRONT WHEEL BEARING HAD SEPARATED INTERNALLY AND NEEDED TO BE REPLACED ON 2/4/04. A FEW WEEKS LATER, NOISE RETURNED. THE RIGHT FRONT WHEEL BEARING HAD TO BE REPLACED TODAY (3/29/04). THIS VEHICLE HAS LESS THAN 12,000 MILES ON IT. ONE OF THE EMPLOYEES AT THE DEALERSHIP SAID ANOTHER AZTEK WITH LOW MILEAGE HAD TO HAVE ONE BEARING REPLACED TWICE. COULD GM HAVE GOTTEN A DEFECTIVE BATCH OF BEARINGS, OR IS THERE POSSIBLY SOME DESIGN FLAW THAT CAUSES THE BEARINGS TO WEAR OUT ABNORMALLY QUICKLY? FOR THE MOST PART, I LOVE THIS VEHICLE, BUT THERE ARE TWO OTHER ISSUES WITH IT WHICH COULD MAKE IT LESS SAFE TO DRIVE. THE 'SPOILER' BETWEEN THE SLANTED AND VERTICLE PARTS OF THE BACK WINDOW DOES IMPAIR REARWARD VISION (I USUALLY USE THE OUTSIDE MIRRORS TO CHECK BEHIND ME BECAUSE OF THAT FACT). ALSO, THE WINDSHIELD WIPERS MOVE MORE SLOWLY, EVEN IN THE FAST POSITION, THAN MOST VEHICLES WE'VE OWNED, WHICH IMPAIRS VISIBILITY EVEN IN MODERATE RAINFALL.*AK

Power Train › Automatic Transmission
Filed Mar 25, 200413,061 milesWV

VEHICLE IS AUTOMATIC BUT STILL ROLLS BACKWARD IN DRIVE. DEALER'S SERVICE DEPARTMENT SAYS THIS IS NORMAL. I'VE DRIVEN FOR ALMOST 50 YEARS AND NO OTHER VEHICLE I HAVE DRIVEN THAT WAS AUTOMATIC DID THIS.

Power Train › Automatic Transmission
Filed Mar 10, 20048,900 milesNY

2003 PONTIAC AZTEC FREELY ROLLS FORWARD(AS IF IN NEUTRAL) WHEN AUTOMATIC TRANSMISSION IS IN REVERSE, WHILE ON A GRADE, AND ALSO FREELY ROLLS BACKWARD(AS IF IN NEUTRAL) WHEN AUTOMATIC TRANSMISSION IS IN DRIVE, WHILE ON A GRADE. DEALERSHIP AND GM CONSIDER THIS NORMAL OPERATION. MY HUSBAND AND I DO NOT WE CONSIDER THIS TO BE EXTREMELY UNSAFE FOR ANYONE WALKING OR DRIVING IN FRONT OR BEHIND US ON A GRADE WHERE YOU MAY HAVE TO STOP AND GO.*AK

Structure › Body › Door › Hinge and Attachments
Filed Feb 17, 200423,000 milesRI

DRIVERS SIDE DOOR HINGE BECAME BENT AFTER A YEAR OF USE. APPARENTLY PONTIAC KNOWS OF THE WEAKNESS AND ISSUES NEW HINGES ONLY IF THERE IS A PROBLEM. I REQUESTED HAVING THE OTHER HINGE REPLACED AT SAME TIME. WILL NOT DO...ONLY IF IT BECOMES DAMAGED. *JB

Suspension › Front › Wheel Bearing
Filed Feb 9, 200420,000 milesTN

WHILE DRIVING AT ANY SPEED CONSUMER HEARD LOUD NOISE COMING THROUGH THE FRONT END, VEHICLE WAS TAKEN TO THE DEALER,AND MECHANIC REPLACED THE FRONT WHEEL BEARINGS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 26, 200313,000 milesOH

ON NOV. 25 & 26, WHILE PULLING UP TO A RED LIGHT (2 TIMES) AND ONLY TRAVELING APPROXIMATELY 3 TO 5 MPH MY PONTIAC AZTEK (2003) HAS FELT LIKE THE BRAKES HAVE RELEASED (DISENGAGED WHILE MY FOOT WAS STILL ON THE BRAKE PEDAL) AND HAS CAUSED ME TO STOP 5 TO 10 FEET BEYOND THE POINT WHERE I INTENDED TO STOP. THE FEELING WAS THAT OF APPLYING YOUR BRAKES ON A WET ROAD AND YOUR ABS SYSTEM KICKS IN. HOWEVER, IN THIS CASE, INSTEAD OF A REPEATED APPLY, RELEASE, APPLY BRAKING FEELING, IT FELT AS IF THE BRAKES RELEASED ON THE ONE TIME AND THEN FULLY APPLIED AS IT SHOULD HAVE DONE. *LA

Tires › Valve
Filed Nov 5, 200314,000 milesWV

WHILE DRIVING, THE TIRES VALVES CAME OFF. *AK THE RIGHT FRONT AND BOTH REAR TIRE VALVES TIPS BLEW OFF DURING AN AIR PRESSURE CHECK. THE VALVE CORE BROKE OFF INSIDE THE VALVE WHICH CAUSED THE FAILURE. *PH *JB

Air BagsCrash3 injured
Filed Oct 8, 200314,000 milesOK

AIRBAG DID NOT DEPLOY WHEN VEHICLE STRUCK CEMENT MEDIAN AT APPROXIMATELY 65 MPH. *LA

Exterior Lighting › Headlights
Filed Oct 1, 2003WV

WHILE DRIVING AT NIGHT DRIVER CANNOT SEE RIGHT SIDE OF THE ROAD. THE HEADLIGHTS CANNOT BE ADJUSTED LATERALLY THEREFORE THE LIGHT SHINES TO THE RIGHT SIDE OF THE LINE, INTO THE GRASS AND WOODS. *AK *NLM

Air BagsCrash
Filed Sep 4, 2003MA

WHILE DRIVING AT 40 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISON AND AIR BAGS DID NOT DEPLOY. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash
Filed Sep 3, 2003NJ

WHILE DRIVING ABOUT 55 MPH ON THE HIGHWAY AND APPROACHING AN INTERSECTION GEAR WAS STUCK IN DRIVE,DRIVER LOST CONTROL, RESULTING IN A COLLISION. *AK

Suspension › Rear
Filed Aug 22, 2003WV

WHILE DRIVING AND WHEN VEHICLE GOES OVER THE SLIGHTEST BUMP BACK OF THE VEHICLE BOUNCES . THIS CAUSES LOSS OF CONTROL. DEALERSHIP INDICATES THAT THIS IS OCCURS BECAUSE REAR SUSPENSION IS NOT ADEQUATE ENOUGH TO SUPPORT THE WEIGHT OF THE VEHICLE. *AK

Electronic Stability Control › Automatic (asc)
Filed Aug 4, 2003WV

CONSUMER STATES THAT WHENEVER HE TURNS A CORNER AND HITS A BUMP THE BACK OF THE VEHICLE SEEMS TO WANT TO SKID AROUND TO THE FRONT. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THE CONSUMER THAT THE VEHICLE WAS HANDLING NORMALLY.*AK

Electronic Stability Control › Automatic (asc)
Filed Aug 4, 2003WV

CONSUMER STATES THAT WHENEVER VEHICLE MAKES A TURN AROUND AT A CORNER AT ANY SPEED AND HITS A BUMP, THE BACK OF THE VEHICLE SKIDS TOWARDS THE FRONT OF VEHICLE. VEHICLE WAS TAKEN TO DEALER WHO DISMISSED IT AS NORMAL.*AK

Unknown or Other
Filed Jul 31, 2003GA

CONSUMER STATE REAR HATCH SPOILER BLOCKS REAR VIEW VISION. PLEASE PROVIDE FURTHER INFORMATION. *PH

Engine and Engine Cooling › Cooling System › Fan
Filed Jul 14, 2003615 milesPA

ELECTRIC COOLING FANS MALFUNTIONED. I PURCHASED THE VEHICLE 6/30/2003 AND I HAVE NOTICED THE TEMP GUAGE FLUCTUATING. I TOOK IT TO THE DEALERSHIP FOR REPAIR AND THEY FOUND THAT THE ELECTRIC COOLING FANS WERE NOT WORKING. THERE WERE ONLY 600 MILES ON THE VEHICLE.*AK

Structure
Filed Apr 25, 20031 milesMO

SEVERE NOISE PROBLEM WHEN DRIVING OVER 40 MPH WITH PASSENGER REAR WINDOW OPEN. *JB

Seat Belts › Rear/Other
Filed Mar 18, 2003NE

I RECENTLY PURCHASED A 2003 PONTIAC AZTEK AND WANTED TO COMPLAIN ABOUT THE LATCH SYSTEM. ACCORDING TO MY OWNERS MANUAL THE VEHICLE IS EQUIPPED WITH THE LATCH, HOWEVER IT IS MISSING THE REAR LATCH TETHERS. THE OWNERS MANUAL CLEARLY INDICATES FOR THE CENTER POSITION THE LATCH ANCHOR IS LOCATED DIRECTLY BEHIND THE SEAT ON THE FLOOR OF THE CARGO AREA, BUT THERE IS NO LATCH ANCHOR THERE. I AM NOT SURE IF SOME DESIGNER CHANGED THE POSITION OF THE LATCH ANCHOR AND DID NOT CHANGE THE OWNERS MANUAL BUT I HAVE LOOKED AND CAN FIND NO REAR LATCH ANCHOR FOR THE CENTER SEATING. *JB

Service Brakes, Hydraulic
Filed Mar 14, 2003MI

THE BRAKES LOCKED UP WHEN THEY WERE APPLIED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE.*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Jan 2, 2003PA

REPLACED ABS CONTROL UNIT MODULE DUE TO AN INTERNAL SHORT. ALSO, REPLACED FRONT AND REAR BRAKE ROTORS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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