Page 3 of 3 · complaints 101–121 of 121

2002 Pontiac Aztek complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes, Hydraulic
Filed Nov 29, 200344,800 milesMO

MY 2002 AZTEK HAS ONLY 45,000 MILES, MOSTLY HIGHWAY. THE REAR BRAKES ARE MAKING A GRINDING NOISE RIGHT BEFORE COMING TO A COMPLETE STOP. I WAS TOLD BY PLAZA TIRE THAT THE BRAKES ARE NOT BAD, THAT PONTIAC HAS A PROBLEM WITH ITS BRAKING SYSTEM AND IS AWARE OF IT THE GENTLEMAN TO WHOM I SPOKE STATED THAT THE ONLY WAY HE KNEW TO FIX THE PROBLEM WAS TO REPLACE THE ROTORS, CALIPERS AND PADS, AND THAT HE COULD NOT GUARANTEE THE PROBLEM WOULDN'T REOCCUR. HE STATED I SHOULD TAKE IT TO MY PONTIAC DEALER AND THAT THEY SHOULD FIX THE PROBLEM, BUT HE DID NOT KNOW IF THEY WOULD SINCE IT IS NO LONGER UNDER WARRANTY. IF PONTIAC IS AWARE OF THIS PROBLEM, THEY SHOULD FIX IT.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Oct 23, 200323,000 milesMO

WHILE DRIVING DOORS WOULD LOCK AND UNLOCK ON THEIR OWN, FRONT DRIVER AND PASSENGER WINDOWS LOWERED WHILE DRIVING, AND HEADLIGHTS FLASHED ON/OFF, CAUSING POOR VISIBILITY WHEN DRIVING AT NIGHT. ALSO, DASHBOARD LIGHTS CAME ON AND OFF. *AK

Structure › Body › Door › Hinge and Attachments
Filed Oct 1, 20038,000 milesMI

THE DEALER HAD SERVICED THE VEHICLE SEVERAL TIMES REGARDING THE DRIVER'S SIDE DOOR. THE DOOR FAILED TO LATCH PROPERLY AND COULD OPEN WHEN DRIVING. DEALER DIAGNOSED THE HINGES WERE TOO WEAK, WHICH RESULTED IN THEM COMING OUT OF ADJUSTMENT AND CAUSED THE DOOR NOT TO LOCK PROPERLY.*AK *JB

Engine and Engine Cooling › Engine
Filed Sep 2, 200323,000 milesTN

BATTERY LIGHT ILLUMINATED AND VEHICLE STARTED TO LOSE POWER.*MR ONCE THE VEHICLE WAS ON THE SHOULDER, IT COMPLETELY DIED. AFTER WAITING FOR 30-40 MIN. FOR ASSISTANCE, THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE FIRESTONE MECHANIC INFORMED THE CONSUMER THE FAILURE OCCURRED AS A RESULT OF THE COMPUTER FAILING TO COMMUNICATE WITH ANOTHER PART. ON THE OTHER HAND, A MECHANIC FROM THE PONTIAC DEALERSHIP STATED THE FAILURE COULD HAVE OCCURRED AS A RESULT OF LOOSE CABLES. THE CONSUMER DISAGREED BECAUSE THE VEHICLE STARTED UP AFTER APPROX. 30 MINUTES. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR EXPENSES PAID TO FIRESTONE TIRE & SERVICE CENTERS FOR DIAGNOSES. *PH *JB

Structure
Filed Aug 26, 200325,000 milesNY

WATER LEAKING IN UNDER FRONT DASH DURING RAIN STORMS; LED TO MILDEW AND MOLD GROWING ON SEATS, FLOOR, SHIFTER, WINDOWS, & DOORS THROUGHOUT CAR. HAPPENED SEVERAL TIMES, THOUGHT FIRST TIME WAS MY FAULT, NEXT TIME IT DEFINITELY WAS NOT. *NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 25, 20037,721 milesWV

ABS ACTIVATION ON DRY ROADS AT LOW SPEEDS 20MPH BRAKE PEDAL GOING TO THE FLOOR AT VARIOUS TIMES . ALL FOUR ROTORS WERE RESURFACED AT 7721 MILE WE WERE TOLD WARPED PITTED AND RUSTED THIS DID NOT CORRECT THE INTERMITNET ACTIVATIO OF THE ABS SYSTEM.*AK

Structure › Body
Filed Jun 25, 200318,000 milesMS

WATER ENTERS THE AZTEK IN UNDER THE DASH AND RUNS DOWN THE ON THE FRONT PASSENGER SIDE. ONLY DURING A LONG HARD RAIN. *NLM

Electrical System
Filed Jun 13, 2003MD

VEHICLE HAS ELECTRICAL PROBLEMS. DOORS WOULD NOT OPEN AND DASHBOARD LIGHTS FLICKERED ON AND OFF. VEHICLE WAS TAKEN TO THE DEALER ON 6/10/2003. REPAIRS WERE DONE TO THE BODY CONTROL MODULE. ON 6/11/2003 VEHICLE WOULDN'T START. *AK

Suspension › Front › Wheel Bearing
Filed Jun 5, 2003OH

WHILE DRIVING, THE FRONT WHEEL BEARING FAILED. *JB

Structure › Body › Door › Hinge and Attachments
Filed May 29, 20037,000 milesFL

THE DRIVER SIDE DOOR SHEET METAL WHERE THE HINGES ARE BOLTED TO ARE WARPING OUTWARD. THIS RESULTS IN THE DOOR BEING LOOSE, AND CAN FALL OFF AT ANYTIME.*AK

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed May 16, 2003WI

REAR HATCH DEFECTIVE. WILL NOT OPEN. *NLM

Unknown or Other
Filed May 16, 2003WI

RATTLE NOISE ON DRIVERS SIDE FREQUENT. VERY ANNOYING! *NLM

Suspension › Front › Wheel Bearing
Filed May 6, 2003VA

TOOK AZTEK IN FOR SERVICE ONLY TO FIND OUT BEARING IN FRONT WAS BAD AND WAS ADVISED COVERED UNDER WARRANTY. *JB

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Apr 21, 200323,000 milesTX

THE LOCATION OF THE UNSEALED FUEL TANK FILLER VALVE ALLOWED AN OBJECT TO COME IN CONTACT WITH IT AND RIPPED THE CONNECTION UNDER THE VEHICLE WHILE DRIVING. THIS CAUSED FUEL TO DISPENSE FROM THE TANK.*JB

Power Train › Axle Hubs
Filed Apr 18, 200327,483 milesWI

WHEEL BEARING AND WHEEL HUB PASSENGER SIDE FRONT WHEEL FAILED AT ABOUT 27500 MILES IN A 2002 PONTIAC AZTEK. *NLM

Visibility › Windshield Wiper/Washer
Filed Apr 8, 20035,100 milesVT

THE WINDSHIELD WIPERS FAILED. *JB

Suspension › Front › Wheel Bearing
Filed Dec 20, 20028,700 milesNY

THE WHEEL BEARING, ON THE FRONT DRIVERS SIDE, WENT BAD IN MY 2002 PONTIAC AZTEC, 8700 MILES. I HAVE BEEN TOLD THERE IS A NATIONAL BACKORDER ON THIS PRODUCT BUT HAVE NOT SEEN ANY RECALLS ON IT. TS

Visibility › Windshield
Filed Oct 2, 2002MI

CONSUMER STATE WHILE TRAVELING SOMETHING FROM HIGHWAY HIT CONSUMER WINDSHIELD CAUSING THE INSIDE OF WINDSHIELD SPLINTER CAUSING GLASS TO FLY INSIDE OF VEHICLE HITTING CONSUMER. NLM

Service Brakes, Hydraulic › Foundation Components1 injured
Filed Aug 27, 2002CA

WHILE DRIVING AND WHEN USING THE BRAKES, THE BRAKES WILL WORK INTERMITTENTLY AND THE BRAKE PEDAL WILL GO TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. DEALER WILL BE NOTIFIED.*AK CONSUMER STATED WHEN HE TRIED TO BRAKE, THE VEHICLE DID NOT STOP AND HE RAN INTO A RAIL. CONSUMER WAS INJURED, CONSUMER WAS INFOMRED THE BRAKES NEEDED TO BE ADJUSTED.*JB

Vehicle Speed Control › Accelerator Pedal
Filed Aug 23, 2002FL

TRUCK WILL MAINTAIN ACCELERATION, STICKING WHILE BRAKING OR NORMAL DRIVING. THIS FAILURE HAD BEEN CHECKED BY DEALERSHIP WHICH REASSURED OWNER PROBLEM WAS FIXED. TRUCK PARKED IN OWNER'S GARAGE NOT BEING MOVED.*AK ON THREE DIFFERENT OCCASIONS, THE VEHICLE DRIVES WITHOUT USING ACCELERATION. THE BRAKE IS USED TO CONTROL THE VEHICLE. AFTER THE THIRD REPAIR, CONSUMER IS AFRAID TO OPERATE THE VEHICLE. THE VEHICLE ALSO HAD A FUEL GAUGE FLUCTUATION. THE WARNING BELL CHIMES AT DIFFERENT LEVELS BEFORE THE GASOLINE IS EXEMPT FROM THE TANK. THE CHECK ENGINE LIGHT ILLUMINATES. FOR THIS MATTER TO BE RESOLVED, CONSUMER WOULD LIKE PONTIAC TO BUY THE VEHICLE BACK. *JG

Structure › Body
Filed Feb 22, 2002MI

NOW THAT I'VE HAD THE CAR A WHILE, I SEE THAT THE REAR SPOLIER HURTS VISIBILITY TOO MUCH. I ASKED GM TO REMOVE IT, THEY WON'T. IT BLOCKS VIEW OF HEADLIGHTS OF CARS BEHIND ME AT NIGHT. VERY DANGEROUS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Pontiac Aztek → · Every Aztek year → · How the figures are calculated →