2025 Polestar Polestar 3

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk. A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.

Remedy. Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, 2026.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.

Risk. A detached bumper can become a road hazard, increasing the risk of a crash.

Remedy. Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.

Risk. A detached glass sunroof can become a road hazard, increasing the risk of a crash.

Remedy. Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.

Risk. Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

Remedy. Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.

Defect. Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

Risk. A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

Remedy. Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

I was driving south on the Palisades Interstate Parkway and started to exit at Exit 9E when the automatic emergency brake engaged and the seat belt tensioners engaged. There were no vehicles in front of me or very close to me. The stop was jarring. There was no apparent reason for this to happen.

Since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. Initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. Over time, the problems have become more serious and now involve safety-related systems. The vehicle intermittently displays SOS system failure warnings. The center and steering wheel display screens have gone black while the vehicle is in operation, resulting in the loss of vehicle information and audio alerts. During these incidents, it is difficult or impossible to confirm the status of certain vehicle functions through the display. The vehicle has also generated false occupant detection warnings indicating that a person has been left in the vehicle when no person or object was present. In addition, seat belt warning alerts repeatedly activate for a properly installed child safety seat. These warnings appear even when the child restraint is correctly secured. The failures occur intermittently and have been ongoing for months. The problems are particularly concerning because the vehicle is regularly used to transport young children. The combination of SOS system failures, display screen outages, and false safety warnings has significantly reduced confidence in the vehicle's ability to reliably communicate safety-related information to the driver. Multiple attempts have been made to obta

Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on). Upon starting vehicle, received electric system warning. Recommended to tow to nearest dealership.

On-Board Charger not working on L2 charge

I am submitting a complaint regarding my Polestar 3, which is subject to two open NHTSA safety recalls: 26V-037 and 25V-555. I attempted to have these recalls addressed on March 7, 2026, at Volvo Manhattan (an authorized Polestar service provider). Upon arrival, I was informed that no qualified Polestar technicians were available to service my vehicle, and I was told I would receive a follow-up call. No follow-up occurred. On April 30, 2026, I contacted the Polestar service desk at Volvo Manhattan again. I was informed that they currently have only two Polestar technicians, that they are unable to schedule a service appointment, and that no timeline can be provided for when recall service will be available. As of today, I have been unable to obtain any appointment to remedy these safety recalls, nor any estimate of when the defects will be corrected. I am concerned that Polestar is failing to meet its obligations under federal law to provide a timely remedy for safety recalls. My vehicle is approximately one year old and remains in service with unresolved safety issues. I request that NHTSA investigate whether Polestar is complying with recall remedy requirements in the United States, particularly with respect to service capacity and availability.

On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. Estimated 30 mph sudden drop in speed then the turtle icon appeared briefly. I took the car to the Polestar 3 service department in North Hills, CA on March 12 and it is now April 10 without any resolution in site. Notably, this Polestar 3 also would not unlock the morning of [XXX]x only one night after we signed a lease contract. It had to be towed from our Los Angeles house’s garage. Then on [XXX], it would not charge and had to be in service for almost four weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has multiple ongoing defects, most critically a malfunctioning occupant detection system causing the alarm to activate randomly, including overnight when the vehicle is empty. This creates a safety concern and repeated public disturbances. The issue has not been resolved despite multiple service attempts. Additional issues include persistent propulsion system fault messages, repeated major service warnings, and intermittent system errors. The vehicle experiences charging failures, with inconsistent ability to charge at home or public stations. Infotainment system is extremely slow and unreliable, and both the center display and driver screen reset unexpectedly while driving or parked. Driver-side window intermittently reports as open or cracks open without input. Bluetooth and Apple CarPlay connections are unreliable. Driver profile settings do not consistently adjust seating and mirror positions. Mechanical issues include a glove compartment that does not open, premature wiper failure, and a front wheel center cap that detached while driving. Vehicle has required multiple tows and has been in service for an extended period (approximately one month) without resolution. Issues persist despite repeated repair attempts by an authorized service center. Polestar corporate has ghosted me and no longer will help.

The driver-side rear taillight assembly suffers from a persistent seal failure, allowing significant moisture accumulation and water droplets to build up inside the lamp housing. This defect was documented by the Polestar Delivery Specialist at the time of vehicle handover and has persisted despite two prior warranty replacements of the lamp assemblies (authorized under Polestar TIE case 01943145). The manufacturer now claims this is a "natural phenomenon" due to a vented design; however, the volume of water accumulation is sufficient to obstruct the clarity and brightness of the safety signaling. Repairs: The vehicle has had the taillight assemblies replaced twice (August 2025 and December 2025) with no permanent resolution.

Failed to schedule recall RP1063 repair with dealer Boston Polestar (617) 925-7300 for my Polestar 3. I contacted Boston Polestar several times to schedule the recall RP1063 repair, but I was unable to get an appointment. The call operator redirected me to the Polestar service department, which was always busy. The operator left notes for the Polestar manager and promised I would receive a call back, but no one called back. Please help. Best, Jun

The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The vehicle was out of service from December 1, 2025 to January 9, 2026 for diagnosis/repair. After being returned, the same charging-related failure reoccurred. The vehicle again went back to the authorized service center and has been out of service from February 10, 2026 to March 4, 2026 and counting. (the issue remains unresolved / parts are on order). Total time out of service is approximately 63 days for the same defect. Current mileage is approximately 1,070 miles. In addition, when attempting to charge using DC fast charging, charging performance was also abnormal. The DC fast charging rate was significantly reduced and it took approximately one hour to add only a small amount of range/energy. This defect creates a safety risk because the vehicle cannot be charged reliably, increasing the risk of being stranded without the ability to safely operate the vehicle as intended, including being unable to travel to a safe location if the battery becomes depleted. The authorized dealer/service center has reproduced/confirmed the problem and the affected components are available for inspection

Upon purchase of the vehicle, the Onboard AC Charger (officially: "GHCA") failed on the first charge at home, utilizing Volvo (sister company) equipment that has charged another vehicle successfully for 5+ years. The equipment was confirmed still functional on the other vehicle after failure of the Polestar's on-board equipment. The part was replaced during a lengthy service visit, and the failure has reoccurred less than 3 months later with a repair pending for 6+ weeks. Unexplained electrical faults are always a safety concern. Vehicle on-road safety is compromised when pre-planned charging stops are suddenly and unexpectedly unavailable due to the failure of on-board equipment. Low state of charge conditions and being forced to drive on reserve power to arrive at a DC charging point leaves the potential to run out of power in traffic. Large numbers of failures on Polestar 3 and platform-sibling Volvo EX90 are rampant, causing parts shortages. Polestar/Volvo have been aware of this issue for more than a year and have provided no remedy or even communication on the subject. Their negligence to protect consumers needs to be mitigated.

The car software seemed to be experiencing a few glitches, and we arrived home and put it in park. Then front passenger door would not open from the inside, nor would the rear passenger doors, with kids in the backseat. Despite locking and unlocking, the doors would not open. I climbed out the driver window, and went around to open the doors, and despite the external door handle being up/open, the doors would not pull open, it was hard because there was slight wiggle in it like something was blocking it, but it would not open. The driver door would open and everyone climbed out. I plugged the car in, and got back in to try and perform a soft and hard reset, and none of those functions were working. We are still waiting to hear back from polestar.

Previous on board charger (GHCA) failed and was replaced in January of 2026. In February I noticed the car was charging slowly on a 48A home charger (car showed 5.4kw at 22A). I unplugged the charger, waited a minute, and plugged it back in. The car then reinitialized charging and showed 11kw at 48A. The car then started making audible electrical crackling noises. I have a video in which you can hear the crackling. Is this a fire hazard?

AC charging has failed for second time. OBC (on board charger) replaced at 2000 miles. Need another one again at 3500 miles.

The one pedal driving / regenerative braking would randomly deactivate. I have my car set on high one pedal driving. 99.9% of the time, the one pedal driving would work as expected with the car slowing down as the accelerator is released. However, the car would randomly deactivate one pedal driving, so when I release the accelerator, instead of slowing down or stopping, the car would continue going, some times it feels like there's even a slight surge. This has happened several times at slow parking lot speed and at fast highway speed. There's no warning. It's just random. It hasn't been inspected by the dealer yet.

The contact owns a 2025 Polestar Polestar 3. The contact stated that while driving approximately 3 MPH in a parking lot, as he depressed the brake pedal, to slow down the vehicle did not slow down. The contact stated no warning light illuminated. The contact stated that the vehicle jumped a curb and ran over some shrubbery. The contact stated that the passenger side front and rear doors had scraped a light pole, and then the vehicle rolled out of the parking lot and over a retaining wall. The contact stated that the vehicle landed on a sidewalk and then continued out onto a road below the parking lot and finally stopped. The contact stated that a warning had illuminated that his rear driver's side tire had deflated. The contact stated that the lower front bumper had been damaged, and some plastic parts of the driver's side wheel well had broken off. The contact had no personal injuries. The contact was able to drive the vehicle back to the parking lot and had the vehicle towed to a collision shop. The contact had not taken the vehicle to a dealer for any diagnostic tests. The vehicle had not yet been repaired. The manufacturer was not informed of the failure. The failure mileage was 745.

Onboard AC charging has failed 3 times in 4 months. Each time the GHCA has been replaced with a new charger. When the GHCA shorts out it only impacts AC charging leaving everything else working normally. DC charging is not impacted and works normally. Each time the issue with the GHCA has been verified and confirmed by the Polestar service center in Princeton, NJ in September 2025, October 2025 & December 2025. When the issue occurs there is a loud pop and the AC charging message changes to waiting. It does not go out of the waiting state until the GHCA unit is replaced

The car made a loud pop while charging then it would not charge again. The Pop also send a surge to the breaker popping it.

As reported on Polestar Forums, the car throws critical system errors telling you to park, call support, etc. while driving. These alerts are false... Usually you ignore them and they go away the next time you start the car. The issue is a safety issue...when you are driving and you get a critical alert (error message), it diverts your attention and you need to pull over. On the highway this is extremely dangerous. My last error was yesterday... it said "Stop Safely - Critical suspension fault". I was close to home so I drove there, parked the car, turned it off. When I came out later and started the car, it was gone.... The list of errors reported is long... Critical Brake Issue, Critical Battery Error, etc. This vehicle also has issues where the system needs to be soft booted every few days to keep the screens up and the services working. This is totally unacceptable and dangerous. What happens when you ignore a real error and cause a major accident?

My vehicle has experienced repeated and unresolved software/firmware failures that cause loss of essential vehicle functionality and repeated vehicle immobilization. Since purchase, the vehicle has been taken out of service multiple times for software-related repairs, including firmware updates and system resets, yet the problems persist and the vehicle cannot be relied upon to operate normally. The failures are not cosmetic or infotainment-only; they affect core vehicle systems and overall operability. After service visits, the vehicle is often returned with the same or new software-related issues, requiring additional service visits and extended downtime. The cumulative time out of service now exceeds 30 days. An authorized Polestar dealer principal, who also serves on the brand’s national leadership board, explained to me that U.S.-spec vehicles are running materially different firmware than vehicles sold in other markets. According to this explanation, Chinese-developed firmware was removed for U.S. regulatory reasons and replaced with U.S.-developed firmware that was not fully validated at the time of sale. As a result, U.S. customers are effectively acting as beta testers for unstable software. Because modern EV software controls safety-critical vehicle functions, a vehicle that repeatedly fails, becomes immobilized, or cannot be reliably restored to service after software updates presents a safety and reliability concern. The vehicle’s unpredictable behavior and lack o

Onboard charger (OBC), which is the unit that converts AC power (what home wall outlets have) to DC power (what the battery holds/uses has failed 3 times now in less than a year of ownership. Brand new car, leased from Polestar. 3/21/25 - Picked up car from Polestar Lisle, as soon as I got home from the dealership, it didn’t work out of the gate, couldn’t home charge. Ever. 5/8/25 - OBC replaced (first time) 6/2/25 - OBC replaced (second time), can’t remember when it actually failed. But this was the second repair date. 11/19/25 - OBC failed a 3rd time, first available repair date 12/26. 12/26/25 came and went, no part, no ETA. Meanwhile, I’m stuck having to pay about 3x the cost to charge at various superchargers/DC fast chargers since it can DC charge only. Paying a lease for an electric car that I can’t charge at home. Each time it breaks, I have to spend a lot of my time driving to and from the dealership for repairs, taking various less desirable loner cars (usually a Volvo XC40 or XC60). Just a big investment of my time (driving to and from dealership about a dozen times over the past 9 months), and financial cost of charging at 3x the rate, essentially at my own expense. Frustrating that a literally brand new car has had 3 pretty critical failures in less than a year of ownership and all the costs are dumped on the consumer. Paying full price for a car I can’t fully use (can’t charge at home, have to spend hours of my time just parked at charging stations)

There were multiple cases while driving at speed where the driver's display unexpectedly and without warning turned off. I was not able to see the car's speed or gearing until the next time the car was reset.

I have had multiple issues with my Polestar 3. Most notably, the vehicle lost all propulsion at highway speeds. My safety was heavily jeopardized as I had to merge across multiple lanes of traffic to reach the shoulder. On the day of the incident, the car's propulsion stopped working 4 separate times. The Polestar service center did nothing other than reset the software and tell me the issue was not repeatable. Additionally, the Polestar 3 has consistently electrical issues. I've had doors handles close on my fingers, the rear hatch close on my head, I had a period of time where the driver door did not open, and many basic elements like handsfree calling and bluetooth fail regularly. I also get repeated phantom front-end collision issues where the car automatically jams on the brakes when there is no actual concern for front-end collision. Lastly, like many Polestar 3 owners, I frequently have had multiple failures of the Level 2 Charging port. For the 2nd time, I am not able to charge at home or at any other Level 2 Charger. And frequent requests from Polestar to alleviate this go unheeded. I've had to spend a ton of time and money on Level 3 charging (like Electrify America) rather than the charger I paid to install at home. Overall, Polestar 3 has been an awful experience and the vehicle should not have been released. I'm effectively a beta tester for a substandard and unsafe vehicle.

The malfunction I experienced involved the vehicle's electronic safety system, which caused the brake to apply suddenly and without my input. The service center was "UNABLE TO DUPLICATE" the specific fault during their inspection and found "NO CODES STORED," noting that the problem was intermittent and not verifiable by the technician. The car is, however, available for inspection. My safety and the safety of others were put at extreme risk because the car suddenly and unexpectedly applied the brakes while I was driving in the middle of a street, creating an immediate and severe danger of being rear-ended by other traffic. The problem has not been reproduced or confirmed by the dealer. The technician's notes explicitly state: "UNABLE TO DUPLICATE, NO CODES STORED," and the issue was recorded as "NO PROBLEM FOUND AT THIS TIME." The vehicle has only been inspected by a technician at the authorized Polestar service center. There has been no inspection by police, insurance representatives, or any corporate representative from the manufacturer concerning this safety defect. There were no warning lamps or messages immediately prior to the failure on November 13, 2025.

Date of Incident: [XXX] US Eastern Time Location: [XXX] Incident Type: Safety defect and vehicle malfunction due to Sudden Unintended Acceleration with multiple safety system failures On the date referenced above, while traveling at approximately 5 mph and preparing to park in a gravel parking lot, I removed my foot from the accelerator pedal to bring the vehicle to a complete stop using the normal deceleration process (with One-Pedal Mode disabled). Instead of the expected behavior, the vehicle: 1.Suddenly and violently accelerated without input 2.Drove straight into a parked vehicle at high speed, completely displacing it 3.Continued accelerating despite my attempts to control it 4.Required multiple brake applications before finally stopping 5.Traveled approximately 270 degrees across the parking lot while I desperately tried to avoid additional collisions 6.There were ~6 women that had been standing exactly where the incident happened only a few minutes before the accident, had I arrived earlier I could have hurt/killed these pedestrians Critical Safety System Failures During This Incident: •No pre-collision warnings or alerts activated •No collision avoidance sensors engaged •No automatic emergency braking deployed •No warning messages appeared on the vehicle display •No audible warning sounds of any kind •No air bag activation after my car rammed into the parked car This represents a catastrophic failure of multiple redundant safety systems that are fundamental to the Po

After the car is backed up in reverse, the car is placed in drive however if at a stand still you pull down on the shift lever twice the car thinks it is in adaptive cruise control and as soon as you apply pressure to the accelerator pedal the car speeds up quickly without application of pressure on the accelerator. Multiple times I had to quickly apply the brake otherwise I would have crashed into my garage. I a person was in front of the car they could be injured. The company has not addressed this issue. Also the forward collision warning system activates spontaneously and incorrectly tightening the seat belts suddenly and with force.

The Polestar 3 failed while driving with my family on 8/16/25. It had a propulsion failure (with "turtle mode") and it would only go 6 mph or less and would not go up a hill. With nowhere safe to pull over while on the hill, I had to perform an unsafe maneuver to get the car down a hill to a safe place. Once parked it showed dashes on the dashboard and would not go into drive or reverse. The car was towed--it could not be placed in neutral so had to be dragged up the platform. It was in the service center for 24 days and returned to me without anything fixed. I learned 5 days ago that the service center had requested replacement of the VCU which was denied by Polestar engineering. I feel the car was returned to me in an unsafe condition. The failure happened again recently but fortunately it was parked and would not start. No warning lights, just dashes again on the dashboard. The vehicle has now been at the repair center for 16 days now (40 days total)--the service center has requested VCU replacement which Polestar engineering has denied again. I have requested my options for buy back / lease termination--I was told it would take 4-6 weeks and customer service is not responding to my inquiries now.

The onboard charger has failed twice now in less than 1,800 miles. Bought the car new and it has been in the shop this time for 31 days and parts are not available to fix it until at least Sept. 30th. Also, Volvo Marin never seems to have loaner cars available. Horrible experience with this dealership and car.

We have owned this vehicle for about 4 months. During that time, it has displayed dozens of error messages about the vehicle's safety systems. Most commonly, it indicates that the safety systems are not available at all. There are also persistent warning lights about faults in the safety systems. Even when they are working, the ongoing warnings, issues and randomly occurring failures of these systems make them unreliable and less safe than not having the assist systems at all. Polestar service had the vehicle for over 7 weeks but still returned it to us with active safety system failure warnings.

Leased a new 2025 Polestar 3 and took delivery Dec 28, 2024. I expected some growing pains as it’s a new car model and relatively new brand, but have had to take it to the dealer and/or call support almost monthly. Most of the issues are resolved via resetting some system, but the major issue has been charging at home. Around March I had an issue where it wouldn’t charge at home and the car stayed with the dealer for 3 weeks (I had a loaner) to replace hardware. Now I’m seeing the same issue occurring which appears as: -Charger and car plug lights are correct (white on charger, green on car) -Car stays “Initializing” longer than normal -Either “Waiting” or “Error” appear onscreen and the car doesn’t charge I am stuck calling the dealer to solve this problem and in the meantime my car won’t charge (undriveable).

I was parking, lifted my foot off the accelerator to slow my car down, and instead my car unexpectedly went into high acceleration (note: not user error, I took my foot OFF the pedal). My car hit head-on into another car, then I steered the car sideways, and finally was able to get the car to stop by pumping the breaks several times.

Car does not AC charge

AC Charging Fail. Unable to use home charger to charge car even after polestar took car in to replace OBC.

Vehicle has had onboard charger failure twice

Charging on AC power failed. Needed to replace GHCA at dealer, and happened two more times, so 3 trips to the dealer to get a new charging component. Lack of charge left us stranded.

AC charging fails rendering the vehicle unusable when only having access to level 1 and level 2 EV chargers. The onboard charger has been replaced by the Polestar dealer twice. They replaced it once, and it failed to rectify the issue at the dealer; so they replaced it again. After a month of downtime for this issue, we are now on the third onboard charger. Lo and behold, we have the vehicle for three days and it failed again. We’ve resorted to using DC charging but polestar is now unresponsive to our inquiries. We are uncertain whether they will continue to try fixing the issue. Or if they will just ignore us. Also, we had many other electrical and software issues that also caused another separate month of downtime. In the three months since we had this lease, we’ve only driven it on and off for one month. Two months it’s been sitting at a dealership and we are stuck with bad rental car.

AC charger unexpectedly fails and replacement parts take 3-4 weeks to obtain. Lack of AC charging could strand a driver in an area where no DC chargers are available.

Three issues 1) media control are not built to steering wheel. The only way to change media is to use the dial. I have to move my hand away from steering wheel and move my eye to see the control. This is a safety hazard. 2) Polestar's driver monitoring software is too sensitive to report overwhelming false alarms. The alarm triggers when turning my head on lane change, moving my eye to change media etc. When there is way too many false alarm, the system become a safety hazard per se. 3) Steering wheel hand detection sometimes don't work even when I have my hand on it. Another distraction.

Module allowing at home level 2 charging failed

After about 3600 miles in service the car stopped charging on level-2 AC chargers. Per discussion with Polestar service the GHVC component failed and was replaced under warranty.

Unable to use AC charging, faulty on board charger module. Occurred at 500 miles/2 weeks of ownership. No warnings.

Vehicle stopped charging on level 2 alternating current chargers

Vehicle suddenly lost power with no warning on a busy four-lane highway. Despite the obvious crash possibility, I was luckily able to move to the shoulder, but the entire electrical system soon went out. Emergency flashers quit working, making a rear-end collision more likely . It was a hot sunny day but the a/c and even the windows wouldn’t operate and we ran out of water before the tow truck arrived; heat stroke was a real possibility. The car was towed to a dealer who diagnosed the problem as failure of the High Low Control Module (HLCM). It seems to be the same type of failure for which NHTSA issued recall 24V940000, but this recall is not pending on my car. As of this writing, the car is still at a dealer undergoing repairs and should be available for inspection.

Air conditioner is being over worked because front grill shutters won’t open

The steering wheel has a piece of high-reflective chrome as does the entire front dashboard (and high reflective trim of the speaker on the top of the dash). When the sun is high in the sky, depending on the angle of car, the sun creates a BLINDING reflection in the driver's eyes. I almost got in to accident because of this. They need to find a solution to replace those high-reflective parts of the interior with something that is matte and non-reflective. It is very dangerous. I also reported this to Polestar.

To Whom It May Concern, I am filing this complaint to formally alert the National Highway Traffic Safety Administration to what I believe is a recurring and potentially dangerous defect in the Polestar 3 — specifically, a failure of the air conditioning system. In my case, the A/C began malfunctioning just one month after I received the vehicle. The system frequently fails to cool, blows warm air, or cycles inconsistently — even in extreme heat. This creates a safety and comfort risk, particularly in regions with high summer temperatures. While Polestar has pushed multiple software updates that claim to improve HVAC performance, none have resolved the issue. This is only one of several problems I’ve experienced with the vehicle. There has been a litany of other issues, including software instability, unreliable app connectivity, and system behavior that seems inconsistent with expected performance for a new vehicle. However, the A/C failure remains the most significant and dangerous problem. What’s more troubling is Polestar’s lack of responsiveness. I have attempted to resolve this through customer service and even escalated the matter to their legal department. I’ve received no reply. Most recently, I attempted to have my vehicle towed to the Costa Mesa, California service center using Polestar Roadside Assistance. Despite repeated efforts, I was unable to reach anyone at the service center to coordinate the tow. I was left stranded with no resolution or support. I have now

The car is unable to charge using AC. No matter what AC charge cables are used an AC Charging Fault warning comes up.

The vehicle loses 2-3% battery a day, while parked. I've communicated with several Polestars reps, from service technicians, corporate support, etc. and no one can offer a fix. Since leasing the vehicle I've estimated I've lost the equivalent of 540% of battery over six months while the vehicle was parked.

I was driving my Polestar 3 2025 Performance into a gated garage. The car was on one pedal mode, I slowed down to come to a stop to open the gate. When the clicker for the garage door was clicked the car lunged forward and full speed rammed into the opening gate. Realizing the car is not stopping I pressed harder on the brakes, lifted my foot up and looked down to insure that I was pressing on the correct pedal and started pumping the brake pedal. None of these slowed down or stopped the car, which eventually hit a wall and stopped.

Software update latest on 06/16/25 caused airbag warning not recognizing seat belts being locked therefore airbag warning started. Loss of regenerative braking. Loss of emergency brake application. Constant alarm because doesn't recognize seat belts being locked.