WHEN DRIVING AT 15 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
2000 Plymouth Neon complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHILE TRAVELING 35-45 MPH WITH DRY ROAD CONDITIONS REAR DRUM BRAKES BECAME INOPERABLE, RESULTING IN VEHICLE HAVING TO BE PULLED OUT OF FLOW OF TRAFFIC IN NEUTRAL. *AK
WHILE TRAVELING 35-40MPH ON DRY PAVEMENT REAR DRUM BRAKES FAILED TO RESPOND, CAUSING VEHICLE TO BECOME INOPERABLE. VEHICLE HAD TO BE PUT IN NEUTRAL TO COAST TO SAFETY. CONSUMER HAS CONTACTED DEALER, BRAKING SYSTEM WAS REPLACED. PLEASE PROVIDE FURTHUR DETAILS. *AK
WHILE WIPING THE REAR WINDOW NOTICED WATER ON BACK SEAT AND ON FLOOR OF VEHICLE. CONSUMER PULLED SPAR TIRE OUT, AND NOTICED MOLD AND WATER UNDER TIRE IN TRUNK. *AK
WHILE DRIVING 25MPH ANOTHER VEHICLE CUT IN FRONT, FORCING CONSUMER TO BRAKE. ONCE CONSUMER TOOK FOOT OFF BRAKE VEHICLE ACCELERATED, ENGINE REVVED, AND SHOT ACROSS ROAD TO LEFT. CONSUMER WANTED TO AVOID HITTING OTHER VEHICLES, HIT EMBANKMENT, AND ROLLED ONCE. CONSUMER WAS NOT INJURED. *AK *SLC
WHILE DRIVING 25 MPH VEHICLE ACCELERATED AND THEN HIT AN EMBANKMENT, AND ROLLED ONCE UPIN IMPACT, NEITHER AIRBAG DEPLOYED. CONSUMER WAS NOT INJURED. *AK
7 MONTHS AFTER PURCHASE OF BRAND NEW VEHICLE AND WHILE DRIVING, VEHICLE HAD NO BRAKES, MECHANIC STATED THAT THE BRAKE LINE SHATTERED AND THAT IT WAS A MANUFACTURER'S PROBLEM, ALSO BROKEN WAS A CALIPER, WHEN CONSUMER CONTACTED DEALER, THEY STATED THIS WAS NOT THEIR PROBLEM. *SLC
TWICE IN LESS THAN 25000 MILES, THE FRONT ROTORS WERE WARPED AND REQUIRED RE-SURFACING OR REPLACEMENT. PRIOR TO REPAIRS, BRAKING CAUSED EXCESSIVE VEHICLE VIBRATION. THE 2 DRIVERS OF THIS VEHICLE GENERALLY BRAKE GRADUALLY, WITH LITTLE HARD BRAKING. IN BOTH CASES, THE OWNERS PAID FOR REPAIRS, AS THE ROTORS WERE OUT OF WARRANTY AT TIME OF REPAIR. *AK
VEHICLE NOT INCLUDED IN RECALL 01V154000. WHILE BACKING OUT OF DRIVEWAY ON A SLIGHT INCLINE BRAKES LOCKED UP DUE TO A MALFUNCTION WITHIN BRAKE VACUUM HOSE. PLEASE GIVE ANY FURTHER DETAILS. *AK
TAIL LIGHTS DID NOT WORK BECAUSE THERE WAS A COMPONENT IN STEERING COLUMN THAT HAS BURNED OUT. THERE WAS SMOKE COMING FROM STEERING COLUMN WHILE TRAVELING AT APPROXIMATELY 35 MPH. DEALERSHIP HAS NOT EXAMINED VEHICLE YET. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
ANTIFREEZE IS POOLING IN THE REAR PASSENGER COMPARTMENT FLOOR, NOT COMING FROM THE TRUNK OR FROM INSIDE THE PASSENGER COMPARTMENT. BUT FLOORBOARD RUGS ARE SOAKED WITH ANTIFREEZE.*AK
FRONT AND BACK BRAKES, ROTORS REPLACED AT 3000 MILES, BACK BRAKES UNDECTED UNTIL AFTER FAILURE PARTS WERE GRINDED AND FELL OFF REPLACED BY DEALER. *JB
WHEN DRIVING CONSUMER REARENDED A VEHICLE AT 30-40 MPH AND NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. ALSO, SEAT BELTS MALFUNCTIONED, CAUSING DRIVER TO GO INTO STEERING WHEEL. FRAME WAS BENT ON FRONT END. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
CONSUMER WAS DRIVING INTO AN INTERSECTION OF AN APARTMENT COMPLEX AND ANOTHER VEHICLE WAS TRAVELING IN SAME DIRECTION AND HIT HER HEAD-ON . SEAT BELT WASN'T SECURED PROPERLY, AND AIRBAG DIDN'T DEPLOY. DEALERSHIP WAS AWARE PROBLEM. CONSUMER SUSTAINED SOME INJURIES. *AK
BRAKE FLUID IS CONTAMINATED. COMPLETE BRAKE SYSTEM MUST BE REPLACED.*AK
CONSUMER WAS TRAVELING 55-60MPH SLID ON SOME BLACK ICE, SLIDING ALMOSTS 550 FEET, AND ACCELERATOR GOT STUCK AND HIT A LIGHT POLE IN CENTER OF ROAD. MANUFACTURER WILL CONDUCT AN INVESTIGATION. VEHICLE WAS TOTALLED BY INSURANCE COMPANY. *AK
CONSUMER HAD TAKEN VEHICLE TO A TECHNICIAN FOR REPAIRS ON OIL LEAK , AND TECHNICIAN STATED THATA HEAD GASKET BLEWOUT. DEALER REFUSED TO REPAIR VEHICLE*AK.
DAUGHTER INDICATED AT TIME OF ACCIDENT THAT VEHICLE WOULD NOT SLOW DOWN WHEN BRAKES WERE APPLIED. FIGURED OPERATOR ERROR AT TIME HOWEVER, MAY HAVE BEEN WRONG ESPECIALLY IN LIGHT OF RECALL INFORMATION. NOTE. WEATHER WAS FINE THE DAY OF THE ACCIDENT, NO EXTREME COLD. VEHICLE WAS ON DIRT ROAD, COMING DOWN A HILL WHEN SHE ALLEGEDLY TRIED TO SLOW VEHICLE DOWN. *AK
THE VEHICLE HAS HAD CONTINUED PROBLEMS WITH THE BRAKES AND THE STEERING COLUMN WHICH HAVE CAUSED NEAR ACCIDENTS, CONSUMER HAS TRIED TO HAVE VEHICLE BOUGHT BACK DUE TO LEMON LAW UNSUCCESSFULLY. (ATTORNEY FOR CONSUMER) *MJS
IN OCTOBER WHILE DRIVING ON THE HIGHWAY WITH TWO FRIENDS THERE WAS A LEAK IN EXHUAST SYSTEM. BECAUSE EVERYONE IN VEHICLE FELL ASLEEP, THEY RAN OFF THE ROAD AND HIT A 10 FOOT ENBANKMENT. PASSENGER SUFFERED SOME SERIOUS INJURIES TO HIP/HEAD,/RM, AND SOME INTERNAL BLEEDING. ALL CONSUMERS IN VEHICLE WERE WEARING SEAT BELTS. AIR BAGS DID NOT DEPLOY. THERE WAS NO PRIOR WARNING AS TO AIR BAGS AND EXHAUST SYSTEM FAILURES. *AK *SLC
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A GURADRAIL AT 55 MPH. FRONT OF VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER / MANUFACTURER WERE NOTIFIED, AND INFORMED CONSUMER THAT A REPRESENTATIVE WILL BE SENT OUT, STILL WAITING. PLEASE FEEL FREE TO PROVIDE ANY FUTHER INFORMATION ON THIS MATTER. *AK
WHILE VEHICLE IS IN PARK IGNITION BLOCK LOCKS UP, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
WHEN VIEWED FROM THE SIDE YOU CANNOT SEE WHETHER THE TURN SIGNALS HAVE BEEN ACTIVATED OR NOT. ON THE 1999 NEON THE SIDE MARKER LIGHTS FLASHED IN SEQUENCE WITH THE FRONT TURN SIGNALS. I ASKED THE QUESTION AT THE DEALER ON WHETHER THAT WAS HOW THEY WERE SUPPOSED TO WORK AND THE ANSWER WAS YES. I'M NOT SURE WHETHER THAT'S A SAFETY DEFECT OR JUST POOR ATTENTION TO DETAIL BUT I THOUGHT IT SHOULD BE BROUGHT UP.*AK
CONSUMER IS HAVING DIFFICULTY IN SCHEDULING RECALL (00V-194) APPOINTMENT WITH THE DEALERSHIP. *MJS
VEHICLE IS EXPERIENCING EXCESSIVE WEAR OF FRONTAL BRAKE ROTORS, ROTORS HAVE BEEN REPLACED THREE TIMES. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE THE CAUSE. *AK ROTORS ARE WARPING CAUSING PEDAL PULSATION AND VIOLENT FRONT END VIBRATION. *YH
WHILE DRIVING, CONSUMER HEARD LOUD NOISE AND REALIZED ENGINE WAS OVERHEATING, ENGINE FAILED, ENGINE LIGHT GAVE NO WARNING THAT SOMETHING WAS WRONG. *SLC
AT HIGHWAY SPEED VEHICLE VIBRATED UNCONTROLLABLY. DEALER HAS INSPECTED THE VEHICLE.*AK THE VEHICLE HAS STEERING SHIMMY AT 70 MPH WHICH OCCURS LESS WHEN ACCELERATING THAN WHEN COASTING. *YH
STATIC ELECTRICITY VERY SHARP WHEN LEAVING VEHICLE. SO, HAVE LEARNED TO NOT TOUCH METAL WHEN EXITING VEHICLE, BUT THIS BECOMES A PROBLEM WHEN I THEN GO TO OPEN GAS TANK, ESP WHEN HOT AND UNDER PRESSURE. I HAVE ATTACHED A GROUND STRAP WHICH HAS NOT SOLVED PROBLEM. ONLY THING THAT WORKS IS TO SPRAY SEATS WITH ANTI STATIC, BUT THAT WEARS OFF. DEALER ACKNOWLEDGES PROBLEM, DOES NOT KNOW WHAT TO DO, AND THERE IS NO TECH SERVICE BULLETIN FROM CHRYSLER. I AM AFRAID OF SPARKING THE GAS FUMES ONE DAY, BUT ALSO AM SICK AND TIRED OF BEING AFRAID OF TOUCHING THE DOOR AS THE SPARK IS SIGNIFICANT AND FEELS LIKE A [XXX] NEEDLE. THIS IS NOT RIGHT. MY FATHER ALSO BOUGHT AN IDENTICAL CAR AND HAS SAME PROBLEM. HE WEARS GLOVES ALL THE TIME FOR A HEALTH PROBLEM BUT WHEN HE DOES NOT HAVE THEM ON HE GETS THE SAME SHOCK AND IT JOLTS. I HAVEN'T TRIED TO MEASURE IT, BUT IT'S NOT LIKE TAKING OFF YOUR T SHIRT AT NIGHT AND WATCHING THE SPARKS, THIS ONE HURTS. [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 30-35 MPH IMPACT WITH ANOTHER VEHICLE, AND BOTH AIR BAGS FAIED TO DEPLOY. DEALER NOTIFIED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
VEHICLE WAS REAR ENDED BY A DUMP TRUCK, CAUSING CONSUMER TO LOSE CONTROL. VEHICLE TURNED AROUND AND HIT A GUARDRAIL AT ABOUT 50 MPH. UPON IMPACT, BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIRBAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES. *AK
CONSUMER WAS INVOLVED IN A 60 MPH FRONTAL COLLISION IN WHICH THE DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. *AK
CONSUMER WAS TRAVELING ABOUT 40MPH ON THE HIGHWAY, AND SHE NOTICED THAT CAR WAS SHAKING, AND THE ENGINE CHECK LIGHT CAME ON THE DASHBOARD. VEHICLE STARTED STALLING. CONSUMER VEERED OVER INTO THE SHOULDERS, AND THEN SHE GOT THE VEHICLE TO START BACKING UP. *ML
REAR PASSENGER'S SIDE SEAT BELT LATCH KEEPS ON BREAKING. CONSUMER TOOK VEHICLE TO DEALER , AND THEY SAID IT WAS THE CLIP ON THE LATCH THAT BROKE. CONSUMER HAD IT REPAIRED 4 TIMES. CONSUMER FEARS FOR THE SAFETY OF THE CHILDREN. *AK
WHILE DRIVING ON LOCAL STREET, TRAVELING 25MPH VEHICLE IN FRONT STOPPED SUDDENLY, AND COLLIDED WITH CONSUMER'S VEHICLE. UPON IMPACT, NEITHER AIRBAGS DEPLOYED. HASN'T CONTACTED DEALER NOR THE MANUFACTURER YET. *AK
HORN IS LOCATED ABOVE THE FRONT LEFT TIRE WELL. THE HORN FAILS WHEN IT GETS WET. LIVING AND WORKING IN THE LOW COUNTRY, IT IS HARD NOT TO DRIVE THROUGH FLOODED AREAS SINCE IT FLOODS EVERYTIME IT RAINS. WHEN I GO THROUGH A FLOODED AREA (FLOODED BEING NOT MORE THAN 1 FOOT) WATER GETS INTO THE HORN AND IT STOPS WORKING. I CANNOT ALWAYS AVOID THESE AREAS, ESPECIALLY IF THE ENTIRE ROAD IS UNDER WATER. I SHOULD NOT HAVE TO REPLACE THE HORN AFTER EVERY STORM WE GET. THE CAR IS STILL UNDER WARRANTY, SO I HAVENT HAD TO PAY ANYTHING YET. I FEEL THAT THEY SHOULD MOVE THE HORN TO A SAFER, DRYER AREA IN THE CAR. *AK
WHEN LOCKING DOOR WITH ALARM OR MANUALLY, DOORS WILL UNLOCK RIGHT AWAY WITHOUT A REASON. *AK
FRONT WINDSHIELD WARPED AND CAUSED POOR VISIBILITY. DEALER NOTIFIED AND WAITING ON REPLACEMENT OF GLASS. *AK
WHILE DRIVING AT HIGHWAY SPEEDS 65 MPH OR HIGHER STEERING WHEEL VIBRATES BACK AND FORTH. VEHICLE HAS BEEN BROUGHT BACK TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM. ALL 4 TIRES WERE REPLACED ONCE, AND THE 2 FRONT TIRES WERE REPLACED AT SEPARATE TIMES. ALL WHEELS HAVE BEEN BALANCED 3 TIMES, AND WHEELS ALIGNED, WHICH DID NOT CORRECT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH THE DRIVER'S OR PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
WHEN TURNING THE SPRING IT FEELS HEAVY IN THE STEERING COLUMN. HEARD A GRINDING NOISE WHETHER GOING FORWARD OR BACKWARDS. CONTACTED THE DEALER, AND WAS TOLD NEEDED TO REPLACE THE STEERING PULLEY AND STEERING PUMP. *AK
WHILE PARKING AND APPLYING THE BRAKES PEDAL WOULD NOT DEPRESS. THE ACCELERATOR PEDAL WOULD NOT MOVE AND STEERING WHEEL LOCKED UP, CAUSING DRIVER TO HIT A CRUB AND THEN A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY IN THE CRASH. THE VEHICLE WAS TOWED TO THE DEALER'S BODY SHOP FOR REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Plymouth Neon → · Every Neon year → · How the figures are calculated →