WHILE DRIVING THERE WAS SMOKE COMING FROM ENGINE. AFTER TAKING VEHICLE TO DEALER , DEALER NOTED THAT HEAD GASKET NEEDED TO BE REPLACED. CURRENTLY, PROBLEM HAPPENED AGAIN. CONSUMER NEEDED TO REPLACE HEAD GASKET. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
1998 Plymouth Neon complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
BACK BRAKES ARE NOT WORKING PROPERLY. STOPPING DISTANCE HAS INCREASED. ALSO, THERE IS A LOUD SQUEAKING NOISE THAT HAPPENS WHEN APPLYING THE BRAKES. CONTACTED DEALER. *AK
WHILE DRIVING THERE IS A LOUD POPPING NOISE THAT IS COMING FROM FRONT END OF VEHICLE. CONSUMER FINDS IT DIFFICULT TO CONTROL VEHICLE AT TIMES. CONTACTED DEALER. *AK
GAS PEDAL GETS STIFF WHILE CONSUMER IS DRIVING. CONSUMER HAS TROUBLE ACCELERATEING VEHICLE. CONTACTED DEALER. *AK
WHILE COMING TO A STOP WITH BRAKES APPLIED VEHICLE SURGES FORWARD. DEALER CONTACTED.*AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION 0F 30-40 MPH AND FRONT STRUCTURE WAS DAMAGED, POORLY DESIGNED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATIOM CONCERNING THIS MATTER. *AK
MY CAR HAS A BAD OIL LEAK AND IN LEAKING INTO MY RADIATOR SYSTEM. A CRACK IN THE HEAD GASKET. *AK
CONSUMER STATES WHILE DRIVING THE PASSENGER SIDE SEAT BELT LOCKS UP,AND IS HARD TO UNLOCK.DEALER CONTACTED CANNOT DUPLICATE THE PROBLEM. NLM
HEAD GASKET FAILED. NLM
WHILE DRIVING 20 MPH AN ACCIDENT OCCURRED AND AIR BAGS DID NOT DEPLOY. *AK *JG
ENGINE CHECK LIGHT ILLUMINATED. DRIVER TOOK VEHICLE TO DEALER, AND THEY STATED THAT HEAD GASKET NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ON SEVERAL OCCASSIONS WE TOOK VEHICAL TO THE DEALER AND WAS TOLD EVERYTHING IS FINE JUST REPLACE YOUR BRAKES. AFTER CONSTENTLY BEING SENT AWAY BY THE DEALER, WE EVENTUALLY TOOK THE CAR TO ANOTHER MECHANIC AND FOUND OUT ALL KINDS OF PROBLEMS: BLOWN HEAD GASKET, REPLACE THE BRAKES (AGAIN), CALIPERS DRIFTING TO ONE SIDE, ETC. MY WARRANTY JUST EXPIRED, BUT I THINK IT SHOULD STILL BE HONORED SINCE THE PROBLEMS COULD HAVE BEEN FIXED A LONG TIME AGO.*AK
WHILE ACCELERATING FROM A STOP, HEADING EAST, ANOTHER VEHICLE DRIVING APPROXIMATELY 45 MPH, HEADING NORTH, CRASHED INTO FRONT OF CONSUMER'S CAR. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY DURING THIS CRASH, AND THERE WERE NO INJURIES TO REPORT. VEHICLE HAS NOT BEEN EXAMINED TO DETERMINE A CAUSE FOR PROBLEM WITH AIR BAGS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
VEHICLE IS LEAKING OIL FROM THE HEAD GASKET, MECHANIC INFORMED CONSUMER THAT THIS HAS BEEN AN ONGOING PROBLEM WITH NEONS. *JG
ENGINE HEAD GASKET WAS LEAKING OIL. WOULD NEED TO REFILL OIL VERY WEEK. CONTACTED DEALER.*AK
WHILE DRIVING ON THE FREEWAY, VEHICLE SLIPPED OUT OF GEAR AND THE AND THE ENGINE BEGAN SHAKING, CONSUMER WAS INFORMED THAT THE ENGINE MOUNTS HAD FRACTURED.*ET
RPMS WOULD REMAIN OPEN EVEN WHEN ACCELERTION HAVS DECREASED. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
TRANSMISSION SLIPPING OUT OF GEARS AND CLUNKING INTO REVERSE. DEALER WAS NOTIFIED, AND REBUILD TRANSMISSION UNDER EXTENED WARRANTY. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK
WHILE INSPECTING TRANSMISSION PROBLEM DEALER NOTICED, AND INFORMED CONSUMER OF FRONT ENGINE MOUNTS GOING BAD AND NEEDED TO BE REPLACED. REPAIRS MADE AT CONSUMER'S EXPENSE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE STARTED ON ITS OWN, NO KEY IN IGNITION SWITCH AND COMPLETEY TURNED OFF, WHILE PARKED. ONLY WAY TO GET VEHICLE TO TURN OFF BY SHIFTING IT INTO GEAR. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS CONCERNING THIS MATTER.*AK
STARTED TRANSMISSION PROBLEMS JUNE 2001. CAR SLIPS OUT OF GEAR WHILE DRIVING! VALVE HEAD REPLACED. ONE WEEK LATER STALL AND GEAR SLIP AT STOP SIGN. MAIN GASKET REPLACED. 3 WEEKS LATER ANOTHER STALL AND GEAR SLIP. DEALERSHIP TELL ME THAT NOTHING IS WRONG WITH CAR. MID OCT. 2001 ENGINE BECAME LOOSE ON FREEWAY. GOT LOCAL MECHANIC TO INSTALL NEW ENGINE MOUNTS. NOV. 13TH SERVICE MGR AT BARWICK MOTORS IN CALIFORNIA DROVE WITH ME. ADMITTED THAT I HAD TRANSMISSION PROBLEMS AND THAT BARWICK AUTOMOTIVE WOULD GET MY CAR WORKING. ONE HOUR LATER HE PHONED TO SAY THAT THERE WAS NOTHING WRONG WITH CAR! THIS CAR IS DANGEROUS. I COULD BE KILLED. WHAT A PILE OF * * * *!*AK
ENGINE HEAD GASKET-REPAIRS WILL BE BETWEEN $600-$800. *AK
AFTER1-1/2 YEARS I MUST AGAIN REPLACE HEAD GASKET, CAN'T MANUFACTURER DO ANYTHING. *AK
INITIALLY, I WENT IN TO THE DEALER FOR A NEW BATTERY SIX MONTHS AFTER I HAD BOUGHT THE CAR, ONLY TO FIND OUT THAT THERE WERE NUMEROUS PARTS THAT NEEDED TO BE REPAIRED. AMONG THOSE, THE MOST EXPENSIVE AND MOST SURPRISING WAS THE ENGINE OIL LEAK. I WAS TOLD THAT THE CYLINDER HEAD GASKET WAS LEAKING MOTOR OIL, AND THAT IT WAS IMPERATIVE THAT IT BE FIXED AS SOON AS POSSIBLE. AS A STUDENT, $670 FOR THE HEAD GASKET WAS AN EXTRAORDINARY AMOUNT TO INVEST. THE ADVISOR AT THE DEALER INFORMED ME THAT THE MODEL OF THE CAR INHERENTLY CONTAINED A POORLY DESIGNED ENGINE, WHICH WAS CAUSE TO THE MATTER. HE ALSO MENTIONED THAT HE WONDERED WHY THE MANUFACTURER HAD NOT CONDUCTED A RECALL. I DID NOT KNOW THAT THE CONSUMER COULD PLACE A COMPLAINT FOR A POSSIBLE RECALL, AND WAS ONLY ADVISED TO CONTACT CHRYSLER (NOT MOSS MOTORS) BY A TELEPHONE FOLLOW-UP FEW WEEKS AFTER. IF INDEED THE ENGINE IS AT FAULT, I STRONGLY URGE A RECALL TO BE MADE. THANK YOU FOR YOUR SUPPORT.*AK
WHILE TRAVELING APPROXIMATLEY 35 MPH HEARD AN AIR HISSING NOISE . PASSENGER'S AIR BAG HAS PUSHED UPWARD ON ITS COVER, BUT HAS NOT FULLY DEPLOYED. DEALERSHIP HAS NOT EXAMINED VEHICLE TO DETERMINE CAUSE OF PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
THE VEHICLE EXPERIENCES EXCESSIVE VIBRATION/SHAKING IN THE FRONT END AT SPEEDS OF 60 MPH AND UP, THE STEERING WHEEL SHAKES AS WELL AS THE ENTIRE VEHICLE, THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND A PROBLEM, ONE DEALER REPLACED THE ROTORS BUT THAT DID NOT CORRECT THE PROBLEM. NLM
THIS CAR WAS OWNED BY MY SISTER, WHO DIED AS A RESULT OF THIS ACCIDENT. PLEASE CONTACT ME AS I WOULD LIKE AN INVESTIGATION OF THIS CAR. *AK
FRONT SUSPENSION MAKES LOUD NOISES WHILE MAKING LEFT OR RIGHT TURNS. TOOK VEHICLE TO DEALERSHIP AND MECHANIC INDICATED REPAIRS WERE DONE ON LOWER CONTROL ARM. NOISE HAD REAPPEARED WHILE GOING REVERSE OR FORWARD.*AK
THE HEADGASKETS ON THE NEONS MODEL YEARS 95-99 GO OUT CONTINUOUSLY AND DIAMLER CHRYSLER WILL ON PAY TO FIX THOSE THEY WANT TOO. I FOUND OUT THEY PAY FOR SOME PEOPLE TO FIX THEIR CAR BUT NOT OTHERS, ESPECIALLY THOSE THAT WONT TAKE IT TO A DODGE DEALER. I CANT TAKE MY VEHICLE TO ANYWHERE BUT WHERE I PURCHASED THE VEHICLE BECAUSE OF MY WARRANTY. THE AC ALSO CONTINUOUSLY GOES OUT. *AK
I HAVE OWNED MY CAR FOR ONLY 2 YEARS AND 7 MONTHS. I BOUGHT A NEW CAR SO I WOULD NOT HAVE TO GO THROUGH ALL THESE PROBLEMS. MY WARRANTY HAS EXPIRED BUT I FEEL THAT CHRYSLER ISN'T DEALING WITH KNOWN ISSUES THAT ARE A DIRECT RESULT OF THERE OWN DESIGN FLAWS. I WAS GIVEN THE GOODWILL WARRANTY FOR MY HEAD GASKET BUT WAS REQUIRED TO COPAY 250 DOLLARS. MY REQUEST TO HAVE MY A/C FIXED WAS DENIED EVEN THOUGH THERE ARE DOCUMENTED WARRANTIES FOR OTHER MODELS WITH SIMILAR PROBLEMS. MY CAR IS LESS THAN THREE YEARS OLD AND I SHOULDN'T BE HAVING THESE TYPES OF PROBLEM AND IT WOULDN'T BE BAD IF CHRYSLER WOULD JUST TAKE SOME OWNERSHIP FOR THERE KNOWN BUT "SECRET" DEFECTS. I JUST WANT MY CAR TO WORK LIKE A NORMAL 2 AND A HALF YEAR OLD CAR AND FOR CHRYSLER TO STOP PUSHING THE PROBLEMS OFF ON THE FACT THAT OUR WARRANTY HAS RUN OUT. THE JUST DON'T SEEM TO CARE. *AK
CONSUMER NOTICED A MONTH AGO THAT ENGINE WAS LEAKING. A MECHANIC RECOMMENDED TO CONSUMER TO TAKE VEHICLE TO A DEALERSHIP. HEAD GASKET WAS BLOWN, AND DEALER STATED THEY WILL NOT PROVIDE ANY ASSISTANCE TO CONSUMER.*AK
HEAD GASKETS ARE LEAKING OIL ONTO ENGINE. DEALER HAS INSPECTED VEHICLE.*AK CONSUMER ALSO STATES ON 10-20-200 BELTS, BRAKE SHOES/PADS AND ROTORS WERE REPLACED.*JB
I HAD A SLOW SPEED ACCIDENT IN MY 1998 PLYMOUTH NEON. I WAS IN A PARKING LOT AND ONLY GOING 5 MPH. THE OTHER CAR HIT MY LEFT FRONT FENDER. MY STRUT IS BROKEN & VARIOUS OTHER PARTS OF THE SUSPENSION, INCLUDING THE AXEL. I CAN'T UNDERSTAND HOW THIS COULD HAPPEN IN A SLOW SPEED ACCIDENT. I SEE THERE IS A REAR SUSPENSION DEFECT AND AM WONDERING ABOUT THE FRONT.*AK
INTERMITTENTLY WHEN COMING TO A STOP UNDER NORMAL CONDITIONS VEHICLE WILL REV UP AND WILL SURGE FORWARD, CAUSING EXTENDED STOPPING DISTANCE. MANUFACTURER HAS BEEN NOTIFIED.*AK *NLM
OIL GETTING INTO WATER, PROBLEM IS DUE TO A HEAD GASKET FAILURE. *AK CONSUEMER STATES HE CALLED AROUND TO THREE DIFFERENT DEALERSHIP TO GET A PRICE TO REPAIR BLOWN HEAD GASKETS AND WAS ADVISED THAT THIS IS A COMMON PROBLEM AND WOULD RANGE ANYWHERE FROM $650.00 TO $1100.00 *JB
HEAD GASKETS ARE LEAKING OIL ONTO ENGINE. DEALER HAS INSPECTED VEHICLE.*AK
CONSTANT OIL LEAK INTO THE RADIATOR AND OVER HEATING PROBLEMS. *AK
FACTORY INSTALLED HEAD GASKET FAILED CAUSING A MAJOR OIL LEAK. REQUIRES COSTLY REPLACEMENT WITH NEWLY REDESIGNED MULTI LAYER STEEL GASKET AS SPECIFIED IN CHRYSLER TSB 09-05-98.*AK
ENGINE WOULD SKIP WHILE TRAVELING AT HIGH SPEEDS . ALSO, THERE IS A GRINDING NOISE COMING FROM REAR OF VEHICLE WHEN TURNING LEFT OR RIGHT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
HEAD GASKET REPLACED TWICE, SECOND TIME THE REAR MAIN SEAL WAS ALSO REPLACED. *AK
ENGINE WAS LEAKING A LOT OF OIL. TOOK TO DEALER, AND DEALER REPLACED HEAD GASKETON NOVEMBER 10, 2000. IT HAS TO BE CHANGED AGAIN.*AK
OVERHEATING AND EXCESSIVE LOSS OF OIL AND COOLANT. TAKEN VEHICLE TO A DEALER SHOP, AND INFORMED OF A HEAD GASKET FAILURE WHICH WAS NOT COVER UNDER A RECALL. *AK *SLC
TRANSMISSION GEARS ARE STICKING. TOOK VEHICLE TO DEALER, AND THEY WANT TO REBUILD TRANSMISSION. *AK
TRUNK LID WILL NOT REMAIN OPEN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
THE NEON WAS MISFIREING, REPLACED PLUGS TWO DIFFERENT TIMES WITHIN 2 MONTHS, GAS MILLAGE ROTTEN TOOK TO DEALER, THEY REPLACED THE OXYGEN SENSOR, STILL HAVING TROUBLE, THE CAR WAS IN 3 TIMES FOR THAT PROBLEM. FOR THE PAST 1 1/2 MONTHS THE VEHICLE HAS BEEN LOOSING OIL, LEAVING PUDDLES ALL OVER, HAVE PUT IN 6 QTS. OF OIL ON MY OWN IN THE PAST 1 1/2 MONTHS, PLUS HAD A COMPLETE OIL CHANGE. FOUND OUT THE HEAD GASKET IS BAD, CHRYSLER SAYS THEY HAVE NOT HURD OF ANY OTHER NEONS WITH THIS TROUBLE. TORMOHLENS (DEALER) ALSO SAYS THERE HAVE BEEN NO OTHER NEONS WITH THIS TROUBLE. CONTACTED OTHER REPAIR SHOPS, WAS TOLD THIS IS A REACCURING PROBLEM WITH THE NEONS. DEALER OFFERED TO DO IT IF CHRYSLER PAY PART, AND THEN I HAVE TO PAY $200.00 DEDUCTABLE. IF THIS IS A KNOWN PROBLEM WITH NEONS THERE SHOULD NOT BE ANY COST. THIS IS A PROBLEM THAT SHOULD BE RECALLED IF THERE ARE THAT MANY NEONS WITH THIS PROBLEM. WILL NOT FIX AT THIS TIME, NOT PAYING FOR. ATTORNEY CONTACTED. *AK
JUNK!!! THE COMPUTER SYSTEM HAS NOW FAILED ON MY CAR. I HAVE ALREADY HAD 2 MAJOR TRANSMISSION REPAIRS ON THIS VECHILE. AN OIL LEAK WHICH CAUSED REPLACEMENT OF THE HEAD GASKETS DUE TO THE FACT THEY WERE FAULTY ACCORDING TO THE DEALERSHIP. THE POWER TRAIN CONTROL MODULE WENT OUT. THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND I WOULD NOT RECOMMED ANYONE TO PURCHASE A NEON. I REPORTED THE COMPUTER FAILURE TO CHRYSLER AND THEY "NOTED" IT IN A FILE. I FEEL AS IF THEY SHOULD BE HELD RESPONSIBLE FOR THIS. COMPUTER SYSTEMS ON A CAR ARE NOT MEANT TO JUST QUIT AT 75,000 MILES. THIS REPAIR IS GOING TO COST ME OVER $1000.00 TO FIX AND I DON'T FEEL AS IF I SHOULD HAVE TO PAY FOR THIS. APPARENTLY THIS IS A DEFECT OF SOME SORT AND THIS PROBLEM SHOULD BE ADDRESSED. MY CAR IS STILL DRIVEABLE ON DAYS--BUT WHEN I MAKE A RIGHT HAND TURN AND MY CAR CUTS OFF I'M NOT ONLY ENDANGERING MYSELF BUT OTHERS BEHIND ME. I FEEL THIS IS A MAJOR PROBLEM AND COULD SERIOUSLY INJURE PEOPLE. I FEEL CHRYSLER SHOULD HAVE TAKEN MORE TIME WITH ME AND HEARD MY PROBLEM AND HELP ME RESOLVE THIS ISSUE IMMEDIATELY BECAUSE SOMEONE, REAL SOON, WILL BE HURT DRIVING THIS DEATH TRAP OF A CAR THAT I HAVE PURCHASED. OH, BY THE WAY, THIS IS MY ONLY MEANS OF TRANSPORTATION, SO, I HAVE TO DRIVE IT, FAULTY & FAILING COMPUTER SYSTEM AND ALL.*AK
POWER STEERING WOULD LOCK UP INTERMITTENTLY WHEN DRIVING OVER A WATER PUDDLE. ALSO, VEHICLE EXPERIENCED PROBLEM WITH OIL LEAKAGES DUE TO A HEAD GASKET FAILURE. WHEN APPYING BRAKES PEDAL WOULD GO TO FLOOR, AND CAUSED EXTENDED STOPPING DISTANCE. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT NONE OF THE PROBLEMS WERE COVERED UNDER A RECALL, AND VEHICLE WAS OUT OF ITS WARRANTY. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
LAST SUMMER THE HEAD GASKET ON OUR CAR FAILED JUST BEFORE THE WARRANTY WAS OUT. WE WERE ADVISED AT THAT TIME THAT THIS WAS A KNOWN PROBLEM TO CHRYSLER AND THAT THEY WOULD BE INSTALLING A REDESIGNED GASKET. "SHOULDN'T EVER HAVE THIS PROBLEM AGAIN." IN DECEMBER 2000 I WAS ON THE FREEWAY WHEN THE CAR OVER-HEATED. THE HEAD GASKET HAD ONCE AGAIN BLOWN ON THE VEHICLE. THE DEALERSHIP REFUSED TO ADMIT THERE WAS A PROBLEM AND "GENEROUSLY" OFFERED TO SPLIT THE BILL WITH US 50/50. WE PAID A $1,200 BILL TO HAVE IT FIXED SIX MONTHS AFTER THE FIRST INCIDENT. HERE IT IS 8 WEEKS LATER AND WE HAVE BLOWN THE HEAD GASKET FOR A THIRD TIME. I'M MEETING WITH THEM TOMORROW AT THE DEALERSHIP AND I'M SURE I'LL HAVE TO FIGHT WITH THEM AGAIN. GIVEN FROM THE INFORMATION I'VE FOUND ON THE INTERNET THIS IS A KNOWN PROBLEM WITH THEM. I FEEL THAT IN ADDITION TO FIXING MY CAR AT NO CHARGE THIS TIME THEY NEED TO REFUND MY PAYMENT FROM DECEMBER. HOW DO WE PROCEED WITH THIS?
PLASTIC SEAT BELT RETAINER SLIDES UP & DOWN AND FAILS TO HOLD BELT. PIECE IS COMING THROUGH SEAT. *SLC
PURCHASED CAR 5/2000 WITH 10,000 MILES. OIL LEAK ON GARAGE FLOOR, TOOK TO MECHANIC WHO SAID CAR HAD BLOWN HEAD GASKET & THESE CARS ARE NOTORIOUS FOR THIS PROBLEM. DEALER CONTACTED, WHO REFUSED TO REPAIR UNDER WARRANTY EVEN THOUGH IT IS ONLY 1 MONTH PAST THE 3 YR DATE & WELL UNDER THE 36,000 MILES. THINK MFG. SHOULD BE HELD ACCOUNTABLE FOR QUALITY ISSUE. FOUND SEVERAL REPORTS OF SAME PROBLEM ON YOUR WEBSITE. NEED HELP. SINGLE PARENT & NO MONEY TO REPAIR AT MY EXPENSE. MR **** DIMS II IVOQ ENTRY POSTED AFTER 12/12/2002 CUT-OVER ARTEMIS****740626
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Plymouth Neon → · Every Neon year → · How the figures are calculated →