Owners filed 161 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 1 time.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling › Engine
70
0
0
0
Engine and Engine Cooling › Engine › Gasoline
15
0
0
0
Air Bags › Frontal
10
7
2
13
Unknown or Other
7
1
0
1
Power Train › Automatic Transmission
5
0
0
0
Air Bags
4
1
0
1
Structure
3
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
3
1
0
0
Vehicle Speed Control
2
0
0
0
Suspension › Front
2
0
0
0
1 safety recall
Part 573 reports
Air Bags › Frontal › Sensor/Control Module-inactive97V080000
Filed May 16, 1997125,000 vehiclesChrysler Corporation
Defect. THE ELECTRICAL CIRCUIT DESIGN ALLOWS THE POTENTIAL FOR AN INADVERTENT AIR BAG DEPLOYMENT UPON VEHICLE IGNITION SHUT DOWN.
Risk. UNEXPECTED AIR BAG DEPLOYMENT CAN RESULT IN OCCUPANT INJURY.
Remedy. DEALERS WILL REPLACE THE AIR BAG ELECTRONIC CONTROL MODULE WITH A NEWLY DESIGNED MODULE.
What owners reported
Newest filings
Air Bags › Frontal2 injured
Filed Feb 2, 2006110,000 milesTX
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS IN A DRIVE-THRU, BOTH FRONTAL AIRBAGS DEPLOYED. THE CONTACT WAS NOT IN THE VEHICLE WHEN THIS OCCURRED, BUT STATED NOTHING WAS HIT OR RUN OVER. BOTH FRONT WINDOWS SHATTERED AND THE OCCUPANTS SUSTAINED MINOR INJURIES. THE VEHICLE HAS NOT BEEN SEEN BY A MECHANIC.
Structure
Filed Oct 20, 200567,650 milesMA
I BOUGHT THIS 1997 PLYMOUTH NEON ON 8/19/2005 USED WITH 66000 MILES IT SEEMED LIKE A SOLID VEHICLE BUT IN SEPT/OCT WE HAD QUITE A BIT OF RAIN AND I NOTICED PUDDLES IN MY BACK SEAT AREA ON THE FLOOR BOTH SIDES,I CHECKED AROUND THE CAR FOR OPEN WINDOWS ECT.....THERE WAS NOTHING I CHECKED THE TRUNK AND IT SEEMED DAMP BUT NOTHING AS TO MAKE THE REAR FLOOR WET LIKE IT WAS. I WAS JUST WONDERING IF THIS IS A COMMON PROBLEM WITH THIS MODEL?I KNOW IT IS NOT A SAFETY ISSUE NOW BUT WHAT IF THIS WAS A PROBLEM TO THE PREVIOUS OWNER AND NOW WITH ME IT COULD TURN INTO A SAFETY PROBLEM IF THE FLOOR WAS TO GET RUSTY AND ROT THROUGH SOMEONE COULD END UP GETTING SEVERELY INJURED. IF THERE IS ANY INFO ON THIS PROBLEM COULD YOU PLEASE LET ME KNOW SOMEHOW THANK YOU FOR YOUR ATTENTION IN THIS MATTER. *NM
Unknown or Other
Filed Aug 8, 2005NY
SINCE 2003 THIS VEHICLE HAD SMALL PATCHES AND A CAR WASH BY HAND OR BRUSHLESS AND NO SUN WILL CAUSE IT TO PEEL. THE PATCHES HAVE BECOME LARGER.*JB
Structure
Filed Mar 2, 2005NJ
PLYMOUTH NEON 1997 FOUND PAINT USED TO PAINT NEON IS DEFECTIVE. *BF THE CONSUMER STATED IT WAS PEELING OFF IN ALARMINGLY LARGE PATCHES. *JB
Electrical System › Alternator/Generator/Regulator
Filed Nov 11, 200467,000 milesNV
CAR STALLED OUT AND STOPPED ON FREEWAY! I WAS ALMOST REAR ENDED. STATED RIGHT UP BUT STALLED AGAIN. HAD IT TOWED TO SHOP (PEPBOYS). THEY REPLACED SEVERAL PARTS BEFORE REFERRING ME TO DEALERSHIP AS THEY COULD NOT FIND AND FIX THE PROBLEM. CHRYSLER DEALERSHIP SAYS IT IS ENGINE WIRE HARNESS AT $930.00 TO FIX. DAIMLER-CHRYSLER KNOWS PART IS FAILING IN NEONS BUT DECLINED TO ASSIST IN THE REPAIR. DEALERSHIPS ORDERED PART 7 DAYS AGO. STILL HAS NOT ARRIVED AND I HAVE NO TRANSPORTATION. *JB
THE HEADLIGHT LENS COVER WAS DISCOLORED AND DETERIORATED. THE LENS HAS BECOME OPAQUE TO THE POINT WHERE IT DOES NOT ILLUMINATE THE HIGHWAY PROPERLY. THE DEALER EXAMINED THE VEHICLE, BUT HAS NOT TRIED TO FIX THE PROBLEM. *AK *SC *JB
Tires
Filed Mar 20, 2004FL
FIRESTONE FR480 P175 70R14 DOT CODE (HYEP FRA 229) 4 NEW TIRES PURCHASED NOV 8, 2003 FROM FIRESTONE DEALER IN PORT RICHEY FL, APPARENTLY MANUFACTURED 22ND WEEK OF 1999. *JB TIRE FAILED CATOSTROPHICALLY ON INTERSTATE CAUSING SEVERE DAMAGE TO 1997 PLYMOUTH NEON CAUSED BY THE TIRE. THERE WAS A BLOWN OUT SECTION OF THE TIRE THROUGH THE METAL BELTS AND COMPLETE TREAD SEPERATION AROUND 3/4S OF THE TIRE. IT APPEARTS BASED ON THE MANUFACTURE DATE OF THE TIRE, THAT FIRESTONE HAS KEPT THESE TIRES IN A WAREHOUSE DURING THE PRIOR LAWSUITS AND INVESTIGATIONS, AND NOW THAT THINGS ARE QUIET, HAVE RETURNED THEM TO THE MARKET. I FEEL THAT I HAVE BEEN TAKEN ADVANTAGE OF BY THE SALE TO ME OF 4 BRAND NEW TIRES THAT ARE ACTUALLY OVER 4 YEARS OLD. PLUS, 1 BLEW OUT NEARLY CAUSING A FATAL ACCIDENT. I DO NOT KNOW HOW TO GET MY CAR FIXED OR NEW TIRES, OTHER THAN A REPLACEMENT OF THE SINGLE BLOWN OUT TIRE.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 29, 200482,000 milesMN
1997 PLYMOUTH NEON HEADGASKET FAILURE. THIS PROBLEM IS A KNOWN DESIGN PROBLEM OF THE ORIGINAL GASKET.*AK
Engine and Engine Cooling
Filed Jan 15, 200485,000 milesNM
THIS IS THE SECOND TIME IT HAS HAD BLOWN HEAD GASKET. THE FIRDT TIME WAS AT APROXMITLY 40,000 MILES AND NOW A SECOND TIME AT 85000 MILES.
Engine and Engine Cooling › Exhaust System
Filed Jan 15, 2004122,000 milesKY
IN HEAVY RAIN THE CAR IS VERY HARD TO STEER, I HAVE HAD TO REPLACE THE TRANSMISSION, I HAVE HAD TO REPLACE THE 02 SENSOR, AND NOW THE COOLING FANS DON`T WORK I HAVE ALSO NOTICED A MUSTY SMELL WHEN I TURN ON THE AIR COND. I HAVE ALSO HAD TO REPLACE THE EGR VALVE IT IS JUST ONE THING AFTER ANOTHER THAT KEEPS GOING WRONG WITH THIS CAR.
Unknown or Other
Filed Jan 15, 200465,000 milesOH
MAJOR OIL LEAK FROM HEAD GASKET WHICH WAS REPLACED. CRACKED MANIFOLD REPLACED. BLOWER MOTOR TO HEATER WENT OUT AND WAS REPLACED. IGNITION COIL REPLACED. ALSO TIRES, BRAKES, STRUTS, BATTERY. WHEN I FIRST LEASED THE CAR I HAD TO GET NEW TIRES AS THERE WERE PLUGS IN TWO OF THE TIRES AND THEY BLEW OUT. WHEN I LEASED THE CAR IT WAS 2 YEARS OLD AND PREVIOUSLY LEASED. I HAD TO HAVE AN ENGINE MOUNT REPLACED THAT WAS MISSING, LEFT TURN SIGNAL DIDN'T WORK AND THAT WAS REPLACED. ALSO, PAINT ON HOOD IS BUBBLING AND IS STARTING TO PEEL ON RIGHT PASSENGER SIDE PANEL BEHIND REAR WINDOW. DRIVER SIDE WINDOW DOESN'T ROLL UP TIGHT AND AIR BLOWS IN AND IT WHISTLES. ALSO LINES ON WINDOWS ON PASSENGER AND DRIVER SIDE FROM ROLLING IT UP AND DOWN.
Engine and Engine Cooling › Engine
Filed Dec 3, 200365,000 milesMI
ENGINE HEAD GASKET LEAK. *AK
Engine and Engine Cooling › Engine › Gasoline
Filed Nov 19, 200397,000 milesNC
CONSUMER COMPLAINED ABOUT A N ENGINE HEAD GASKET PROBLEM. CONSUMER WAS TOLD TO CONTACT NHTSA TO URGE THEM TO ISSUE A RECALL OE ENGINE HEAD GASKET.*AK
Engine and Engine Cooling › Engine
Filed Nov 4, 200377,000 milesMD
VEHICLE BURNS OIL PREMATURELY. DEALER STATES ENGINE NEEDS TO BE REPLACED. *AK
Engine and Engine Cooling › Engine › Gasoline
Filed Oct 14, 200325,000 milesFL
CONSUMER BOUGHT NEON NEW IN 1997. RIGHT AFTER THE WARRANTY EXPIRED DEALER TOLD CONSUMER THERE WAS AN ENGINE HEAD GASKET OIL LEAK, AND WOULD COST $450 TO FIX IT. CONSUMER THOUGHT DEALER SHOULD HAVE TOLD HIM ABOUT THE LEAK WHILE VEHICLE WAS STILL UNDER WARRANTY SINCE HE ALWAYS HAD THE OIL CHANGED THERE. CURRENTLY, VEHICLE WAS LEAKING 1 QUART PER DAY. CONSUMER TALKED TO MECHANICS, WHO INDICATED THAT CHRYSLER SHOULD HAVE HAD A RECALL ON THE VEHICLE BECAUSE THEY ALREADY HAVE REPLACED MANY OF THE SAME VEHICLES FOR THE SAME LEAKING PROBLEM AFTER WARRANTY RAN OUT.*AK
Engine and Engine Cooling › Engine
Filed Sep 25, 2003GA
WHILE DRIVING THE FRONT AXLE BROKE WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE CONSUMER MANAGED TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR. THE HEADS GASKET WAS ALSO REPLACED TWICE BECAUSE THEY BLEW AND WERE LEAKING. PLEASE PROVIDE FURTHER INFORMATION. *NLM
Engine and Engine Cooling › Engine
Filed Sep 9, 2003IL
68000 MILES. BLOWN HEAD GASKET. CAR IS ON 2ND HEAD GASKET ALREADY. THIS'LL BE THE 3RD. MAJOR OIL & COOLANT LEAKAGE. THIS IS A KNOW ISSUE WITH NUMEROUS NEON OWNERS FOR THIS MAKE/MODEL/YEAR. PLEASE COMPEL CHRYSLER TO ISSUE A RECALL FOR THIS PROBLEM.*AK
Air Bags › Frontal1 injured
Filed Sep 3, 200360,000 milesIN
WHILE REVERSING BOTH FRONTAL AIR BAGS DEPLOYED PREMATURELY. DRIVER SUSTAINED LIGHT BRUISES AND EYE IRRITATION FROM THE CONTENTS OF THE AIR BAGS.*AK
Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Aug 1, 200335,108 milesPA
CONSUMER STATES THAT VEHICLE EXHIBITED AN OIL LEAK AT THE CAMSHAFT SENSOR BEGINNING AT 35,108 MILES. THE LEAK CONTINUED TO 05/30/03, WITH NUMEROUS REPAIR ATTEMPTS BY THE DEALER. CONSUMER BELIEVES THAT THE EGR VALVE IS CAUSE OF PROBLEM.*AK THE EGR VALVA CAN NOT WITHSTAND THE INTERNAL COMBUSTION HEAT IN AN ILLUMINUM BLOCK ENGINE.*TS
Engine and Engine Cooling › Engine
Filed Jun 23, 200363,999 milesIL
I HAVE EXPERIENCED A NUMBER OF MECHANICAL FAILURES TO MY 1997 PLYMOUTH NEON WHICH I PURCHASED TWO YEARS AGO. ONE MONTH AFTER PURCHASING THE CAR BEGAN HAVING ELECTRICAL PROBLEMS; RADIO STOPPED WORKING, CLOCK DISPLAY WOULD BLACKOUT. THE MOST RECENT WAS EXPERIENCING A BLOWN HEAD GASKET AT THE TIME THE CAR WAS IN OPERATION. I WAS ABLE TO BRING THE CAR TO A SAFE STOP. HOWEVER, HAD THE GASKET BLOWN WHEN I WAS ON THE EXPRESSWAY JUST MINUTES BEFORE THEN, THE SCENE MAY HAVE BEEN MORE SERIOUS. I DISCOVERED OIL IN MY ANTIFREEZE. MY HUSBAND AND I HAVE RESEARCH AND LOCATED A WEBSITE THAT INFORMED CONSUMERS OF MANUFACTURE DEFECTS THAT HAVE BEEN REPORTED ON THE NEONS FROM THE 1995 TO 1998. A NUMBER OF COMPLAINS HAVE BEEN BROUGHT TO THE ATTENTION OF CHRYSLER CORPORATION BY OTHER CONSUMERS. HOWEVER, THEY DO NOT SEE IT AS A PROBLEM. I HAVE NOTIFIED CHANNEL 5 TARGET INVESTIGATION NEWS TEAM IN CHICAGO, IL AND THEY ARE INVESTIGATING THESE PROBLEMS AS WELL. TARGET 5 INVESTIGATION MADE ME AWARE OF A CLASS ACTION LAW SUIT AGAIN THE CHRYSLER CORPORATION AND I THINK THESE MANUFACTURER DEFECTS WARRANT YOUR INVESTIGATION AS WELL, HOPEFULLY, PROMPTING A NATIONAL RECALL. REPAIRING A BLOWN HEAD GASKET AND POSSIBLY A CRACKED SEAL ON THE ENGINE, IS A VERY COSTLY PROCEDURE. PLEASE LOOK INTO THIS PROBLEM. I WOULD BE INTERESTED IN YOUR FINDINGS. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 16, 1997. Source: NHTSA Office of Defects Investigation.