No owner complaints are on file for this vehicle. It has been recalled 3 times.
3 safety recalls
Part 573 reports
Back Over Prevention › Sensing System › Camera23V831000
Filed Dec 7, 2023265 vehiclesPilotcar Ev Inc.
Defect. Pilotcar EV INC (Pilotcar) is recalling certain 2021-2023 PC-2, PC-4, and PC-6 vehicles. The rearview camera and monitor were not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 500, "Low Speed Vehicles."
Risk. The absence of a rearview camera system reduces the driver's rear visibility, increasing the risk of a crash.
Remedy. Dealers will install a rearview camera and monitor, free of charge. Owner notification letters were mailed December 28, 2023. Owners may contact Pilotcar customer service at 1-239-243-8023. Pilotcar's number for this recall is PC-2023-02.
Back Over Prevention › Warnings › External/Pedestrian Alert23V832000
Filed Dec 7, 2023265 vehiclesPilotcar Ev Inc.
Defect. The Pilotcar EV INC (Pilotcar) is recalling certain 2021-2023 PC-2, PC-4, and PC-6 low speed electric vehicles. The pedestrian warning sound system was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles" and 500, "Low Speed Vehicles."
Risk. A vehicle that does not make warning sounds cannot alert pedestrians to the approaching vehicle, increasing the risk of a crash.
Remedy. Pilotcar will install a pedestrian warning sound system with a digital sound generator, amplifier, and two speakers, free of charge. Owner notification letters were mailed December 28, 2023. Owners may contact Pilotcar customer service at 1-239-243-8023. Pilotcar's number for this recall is PC-2023-03.
Exterior Lighting23V825000
Filed Dec 7, 2023265 vehiclesPilotcar Ev Inc.
Defect. Pilotcar EV INC. (Pilotcar) is recalling certain 2021-2023 PC-2, PC-4, and PC-6 low speed electric vehicles. The red rear reflectors may detach from the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."
Risk. A missing reflector reduces the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy. Pilotcar will install mounting screws and replace missing reflectors as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact Pilotcar customer service at 1-239-243-8023. Pilotcar's number for this recall is PC-2023-01.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 7, 2023. Source: NHTSA Office of Defects Investigation.