Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Unknown or Other
1
0
0
0
2 safety recalls
Part 573 reports
Suspension › Front › Springs › Leaf Spring Assembly › Hanger,bracket19V619000
Filed Aug 22, 2019170 vehiclesLgs Industries Inc
Defect. LGS Industries Inc. (LGS) is recalling certain 2017-2020 Look, Pace, And Cargo Express trailers. The axle hanger bracket may fail, possibly resulting in the axle shifting.
Risk. A bracket failures could affect the vehicle's stability, increasing the risk of a crash.
Remedy. LGS will notify owners, and dealers will weld gussets on both ends of the hanger bracket to provide reinforcement, if necessary, free of charge. The recall began October 3, 2019. Owners may contact LGS customer service at 1-877-475-5665.
Structure › Body › Door › Hinge and Attachments16V863000
Filed Nov 30, 201634 vehiclesLgs Industries Inc
Defect. LGS Industries Inc (LGS) is recalling certain model year 2017 Look, Pace, and Cargo Express cargo trailers manufactured October 24, 2016, to November 8, 2016. Due to insufficient welds, the bracket that attaches the torsion spring cable to the ramp door could detach from the ramp door.
Risk. If the bracket detaches, the door can fall open, creating a crushing hazard or, if the door is completely open, the cable and bracket could act as a projectile, possibly causing personal injury.
Remedy. LGS will notify owners, and dealers will inspect the cable brackets, repairing them as necessary, free of charge. The recall began on January 17, 2017. Owners may contact LGS customer service at 1-877-475-5665.
What owners reported
Newest filings
Unknown or Other
Filed Dec 5, 2016IN
THIS NEW TRAILER HAS A HANDLING PROBLEM THE EMPTY TRAILER STARTS TO SWAY AT 45 MPH AND GETS VIOLENTLY WORSE WHEN LOADED OR PULLED FASTER. IT IS A SAFETY HAZARD THE MANUFACTURE PICKED THE TRAILER UP FROM MY LOCATION AND THE DRIVER GOT VERY SCARED WITH THE WAY IT PULLED AND TOLD ME HE HAD TO STAY OFF THE HIGHWAY BECAUSE OF THE WAY IT HANDLED . THE MANUFACTURE HAS POSSESSION OF THE TRAILER AND ADMITS TO THE PROBLEM BUT ARE TRYING TO MAKE ME TAKE IT WITH A SWAY CONTROL SYSTEM . THE SWAY CONTROL SYSTEM DOES NOT FIX THE PROBLEM ONLY COVERS UP PART OF THE PROBLEM . THE TRAILER IS NOT BUILT RIGHT AND I'M SURE THERE ARE A LOT OF THEM ON THE MARKET THE SAME. THE TRAILER IS NEW AND HAS NOT BEEN LICENSED OR REGISTERED I JUST WANT MY MONEY BACK HOWEVER THEY DON'T CARE ABOUT THERE ISSUE OR MYSELF.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 22, 2019. Source: NHTSA Office of Defects Investigation.