2011 Open Range Roamer

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › frame and members › underbody shields. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Frame and Members › Underbody Shields1
000
Structure › Body1
000

1 safety recall

Part 573 reports
Equipment10V498000
Filed Oct 12, 2010404 vehiclesOpen Range R.v. Company

Defect. OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2011 JOURNEYER, OPEN RANGE, AND ROAMER RECREATIONAL VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH SEPTEMBER 20, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy. OPEN RANGE IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 28, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749.

What owners reported

Newest filings
Structure › Body
Filed May 4, 2016MD

TL* THE CONTACT OWNS A 2011 OPEN RANGE ROAMER BHS303. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDE OUT, SEALS, FRONT FRAMELESS WINDOW, LIGHTS, AND STORAGE COMPARTMENT WERE LEAKING. AS A RESULT, THERE WAS MOISTURE AND MOLD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PANEL, FLOOR, CARPET, LIGHTS, SEALS, AND STORAGE COMPARTMENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 08/03/16*LJ`

Structure › Frame and Members › Underbody Shields
Filed Jan 22, 201413,500 milesNC

IN EARLY NOVEMBER WE RETURNED FROM AN RV TRIP AND NOTICED UNUSUAL TIRE WEAR ON OUR 2011 OPEN RANGE ROAMER. THINKING THAT WE NEEDED A WHEEL ALIGNMENT, WE TOOK THE VEHICLE TO COLFAX TRAILER & REPAIR. THEIR EXAMINATION LED TO THE DISCOVERY THAT THE FRAME WAS CRACKED ON BOTH SIDES OF THE RV AND THERE WERE ALSO WORN OUT SUSPENSION PARTS. WE CONTACTED OUR DEALER WHO TOLD US THAT LIPPERT HAD ISSUED A RECALL ON ANOTHER MODEL, BUT NOT OURS. THE DEALER CONTACTED OPEN RANGE, WHO REFUSED TO BE INVOLVED AND REFERRED THE PROBLEM TO LIPPERT. INITIALLY LIPPERT REFUSED TO FIX ANYTHING, STATING THAT THE VEHICLE WAS OUT OF WARRANTY (THE 2 YEAR WARRANTY HAD EXPIRED 7 MONTHS PRIOR). UPON FURTHER URGING FROM THE DEALER, THEY AGREED TO SEND PARTS TO WELD THE FRAME BUT WOULD NOT COVER THE LABOR COST. THE PARTS THEY SENT DID NOT EVEN BEGIN TO FIX THE PROBLEM. THE CRACKED FRAME COMPROMISED THE ENTIRE SUSPENSION SYSTEM, AS WELL AS LEADING TO PREMATURE TIRE FAILURE. SO IN ADDITION TO THE CRACKED FRAME REPAIR, WE HAD TO REPLACE THE WORN SUSPENSION AND TIRES. NONE OF THESE THINGS SHOULD HAVE FAILED OR SHOWN SUCH WEAR ON A 2 1/2 YEAR OLD VEHICLE WITH APPROXIMATELY 13,500 MILES OF TRAVEL. THE WELDER ADVISED US THAT REPAIR WOULD HELP BUT THOUGHT IT WAS POSSIBLE THAT THE PROBLEM COULD RETURN AND FELT THAT LIPPERT SHOULD DO A RECALL. IN ADDITION TO HAVING THE COMPLETE EXPENSE OF THIS REPAIR, WE ARE GREATLY CONCERNED THAT THERE ARE MANY RV'S ON THE ROAD THAT HAVE FRAMES MANUFACTURED BY LIPPERT. EVENTUALLY THE W

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20150100Routine
20140100Routine
20130100Routine
20121100Routine
2011 — this page2100Routine

Compare every Roamer year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 12, 2010. Source: NHTSA Office of Defects Investigation.