I HAD TAKEN MY FIFTH WHEEL TO THE FACTORY IN SHIPSHEWANA,IN AND SPOKE WITH [XXX] THE SERVICE MANAGER ABOUT UPGRADING BY SUSPENSION SYSTEM FOR A POSSIBLE TRIP TO ALASKA. HE GAVE ME A NAME AND PHONE NUMBER TO CALL.[XXX]AT DEXTER AXLE THAT SHE WOULD KNOW WHAT COMPONENTS ARE AVAILABLE.WHEN I TALKED TO HER SHE WANTED THE SERIAL NUMBER STAMPED ON THE AXLE.LN131031191.SHE SAYS THAT THESE ARE 6000 POUND RATED AXLES AND THE MAXIMUM IS 11,900 POUNDS AND THAT I AM OVER MAXIMUM NOW,SHE SAID DEXTER DOESN'T DESIGN TRAILERS AND THAT I SHOULD CONTACT THE FACTORY.SHE SAID I SHOULD CARRY AN EXTRA SPRING LEAF.. I HAVE EMAILED AND CALLED THE FACTORY [XXX] BUT NO REPLY. UNIT WAS WEIGHED ON A CAT SCALE AT 12,102 POUNDS STICKER ON TRAILER SAYS GVWR IS 14,185 POUNDS UVW IS 11,165 AM I HEADED FOR A DISASTER?????? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
2012 Open Range Fifth Wheel
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Suspension | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsSuspension
Filed Sep 29, 2013FL
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2012| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2012 — this page | 1 | 0 | 0 | 0 | Routine |
| 2011 | 0 | 1 | 0 | 0 | Routine |
Other Open Range models
All Open Range models →Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.