Owners filed 2 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer › lpg systems › water heater. It has been recalled 3 times.
What fails
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Crashes
Fires
Injuries
Unknown or Other
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Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater
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3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater24V876000
Filed Nov 20, 2024784 vehiclesOliver Travel Trailers, Inc.
Defect. Oliver Travel Trailers, INC. (OTT) is recalling certain 2016-2024 Elite I and Elite II travel trailers equipped with a Truma Aqua Go Water Heater with Burner Assembly, part number 77000-90400. The water heater burner bracket assembly may become loose, causing wiring damage and the flame to be misdirected.
Risk. A misdirected flame increases the risk of fire or burn injury.
Remedy. Dealers will replace the water heater burner assembly, free of charge. Owner notification letters were mailed mailed December 3, 2024. Owners may contact OTT customer service at 1-888-526-3978.
Trailer Hitches24V322000
Filed May 9, 20241,304 vehiclesOliver Travel Trailers, Inc.
Defect. Oliver Travel Trailers, INC. (OTT) is recalling certain 2009-2024 Elite II trailers. The towing coupler may be under rated for the Gross Vehicle Weight Rating (GVWR) of the trailer.
Risk. An underrated towing coupler can break, allowing the trailer to detach from the tow vehicle and increasing the risk of a crash.
Remedy. Dealers will replace the towing coupler, free of charge. Owner notification letters were mailed June 13, 2024. Owners may contact OTT customer service at 1-888-526-3978.
Filed Dec 17, 2019352 vehiclesOliver Travel Trailers, Inc.
Defect. Oliver Travel Trailers Inc. (Oliver) is recalling certain 2017-2019 Elite II travel trailers. The nuts and bolts that secure the brake drum to the axle shaft flange may not have been properly tightened.
Risk. The improperly tightened axle bolts/nuts may affect the trailer's braking ability or result in the hub and wheel becoming detached from the axle, increasing the risk of crash.
Remedy. Oliver has notified owners, and Dexter Axle dealers will retorque the bolts, as necessary, free of charge. The recall began December 20, 2019. Owners may contact Oliver customer service at 1-866-205-2621 or Dexter Axle customer service at 1-574-295-7888. Oliver's number for this recall is 1ZP-ABC19-12.
What owners reported
Newest filings
Unknown or OtherFire
Filed May 6, 2024WA
Truma water heater fire: Model Serial No: DLE 60G 32123091 The water heater had loose internal gas fittings due to improper manufacture by Truma. This is our 2nd water heater with this issue. Flame shot out of the heater cavity heating and starting to char wiring.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water HeaterFire
Filed Apr 3, 2022WA
The Truma water heater made loud booming noises when igniting. Upon inspection fire and flames were shooting out of the firebox and engulfing the controls. We shut down the unit by turning off the power switch. We had a new unit shipped to our location and installed by a technician. The old unit was shipped back directly to Truma for inspection . We have yet to hear back from Truma on the status of that investigation. This incident occurred in early January 2022.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 20, 2024. Source: NHTSA Office of Defects Investigation.