CONSUMER STATES THAT THE COMPUTER ON THE VEHICLE MALFUNCTIONS AND CAUSES THE VEHICLE TO SHUT OFF WHEN THE CONSUMER IS AT A COMPLETE STOP. NLM
2000 Oldsmobile Intrigue complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CONSUMER STATES THAT THE RACK AND PINION ON THE VEHICLE NEEDS TO BE REPLACED THAT AFTER TAKING THE VEHICLE INTO THE DEALERSHIP THE DEALER NOTED THAT IT NEEDED TO BE REPLACED BECAUSE THERE IS A VIBRATION IN THE STEERING WHEEL AND THE CONSUMER CANNOT CONTROL THE VEHICLE. NLM
HEADLIGHTS OPERATE POORLY. *AK
HEADLIGHTS FLICKER ON/OFF AND DIM, DEALER WILL BE NOTIFIED. *AK. CONSUMER STATED THE PROBLEM WAS REPORTED AND THE DEALER INFORMED CONSUMER THAT THEY ARE AWARE OF THE PROBLEM.*JB
PROBLEM SEEMS TO BE GETTING WORSE. DEALER IS UNSYMPATHITAC TOWARDS THIS PROBLEM. DEALERS AND REPAIR SHOPS ARE INCONSISTENT IN THEIR DIAGNOSES OF THE PROBLEM. GM REFUSES TO ACKNOWLEDGE THAT A SEVERE PROBLEM EXISTS UNTIL SOMEONE BECOMES INJURED OR GETS KILLED BECAUE OF IT. THE NHTSA HAS OPENED AN INVESTIGATION INTO THIS PERSISTENT PROBLEM AND GM STILL IS UNPHASED AN APETHETIC TOWARDS THE PLIGHT OF THE CONSUMER. NO SAFETY DEFECT LISTED. *AK
WHEN DEPRESSING BRAKES PEDAL, ITWOULD TRAVEL TO FLOORBOARD, CAUSING EXTENDED STOPPING DISTANCE. PLEASE PROVIDE FURTHER INFORMATION.*AK
WHILE DRIVING THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE THERMOSTAT AND THERMOSTAT HOUSING. *MR *NLM
HEADLIGHTS FLICKER ON/ OFF AND GO DIM. DEALER WILL BE NOTIFIED. PLEASE AND MORE INFORMATION. *AK
HEADLIGHTS CONTINUALLY DIM AND BRIGHTEN WHILE DRIVING. TOOK CAR TO DEALER (DOWNTOWN OLDS, WARREN, OHIO) AND THEY SAID NOTHING WRONG COULD BE FOUND.)*AK
THE HEADLIGHTS FILCKER AT VARIOUS TIMES AND THIS ALTERNATOR HAS BEEN REPLACED 3 TIMES. THE DEALER HAS DONE ALL THAT THEY CAN, BUT THE ALTERNATOR FAILURE IS A DESIGN FLAW WITH THE 3.5L ENGINE. I HAVE BEEN TOLD THAT THIS IS NOT A MAJOR PROBLEM, BUT THE 'FLICKERING' HAS BECOME MORE REGULAR AND SEEMS TO HAPPENS FOR A LONGER DURATATION. I LOOK FORWARD TO A SOLUTION FROM GM ON THIS.
I HAVE HAD ALOT OF TROUBLE WITH THIS CAR. BUT THIS DID IT FOR ME. I WAS DRIVING I COULD NOT TURN MY WHEEL STRAIGHT I WAS GOING SIDEWAYS & SEEN TO PARKED CARS I HIT THEM ICOULD NOT STRAIGHTIN MY WHEEL MY AT ALL MY TIRE WAS SIDE WAYS PARTS UNDER MY CAR EVERYWHERE I WAS INJURED. *AK
WHILE BRAKES WERE APPLIED VEHICLE ACCELERATED FORWARD, CAUSING. A COLLISION. DEALER AND MANUFACTURER WERE NOTIFIED .*AK
VEHICLE IS LEAKING OIL, AND WITHIN 3,000 MILES ALL OF THE OIL HAS COMPLETELY LEAKED OUT OF VEHICLE . DEALER CANNOT DETERMINE CAUSE. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE HEADLIGHTS WILL "FLICKER" WHILE DRIVING, DOESN'T MATTER WHAT SPEED. THIS WAS REPORTED TO THE DEALERSHIP WHILE UNDER THE WARRANTY PERIOD. AT THAT TIME, THE SERVICE TECHNICIAN STATED THAT HE WAS AWARE OF THIS PROBLEM AND THAT THE ONLY THING THAT HE COULD DO WAS TO REPLACE THE ALTERNATOR, BUT DIDN'T THINK IT WOULD COMPLETELY CORRECT THE PROBLEM. THE ALTERNATOR WAS REPLACED AND IT DID NOT CORRECT THE PROBLEM. MY VEHICLE DOES NOT HAVE ANY ADDITIONAL "AFTER MARKET" EQUIPMENT INSTALLED THAT COULD BE CAUSING A "STRAIN" ON THE ELECTRICAL SYSTEM.*AK
KNOWN TSB DOES NOT CORRECT PROBLEM. SAFETY ISSUE AS HEADLIGHTS DIM SUBSTANTIALLY. *AK
HEADLIGHTS DIM, CAUSING POOR VISION OF THE ROAD AHEAD. THIS IS AN ACCIDENT WAITING TO HAPPEN!!*AK
TRAVELING ON US 278 IN BLUFFTON, SC AT 8PM ON 11/23/2001. US 278 IS A DIVIDED 4 LANE HIGHWAY WITH LEFT EXITS. I AM IN THE LEFT LANE TRAVELING WEST AT 55MPH. THE CAR DIRECTLY IN FRONT OF ME TAKES THE LEFT EXIT LANE, THEN CHANGES HIS/HER MIND AND PULLS BACK INTO THE LEFT LANE TOWARDS MY VEHICLE. I BRAKE AND SWERVE INTO THE RIGHT LANE. I FEEL A SHUDDER IN THE REAR, THE VEHICLE TENDS TO ROLL TO THE LEFT, THE VEHICLE THEN FISHTAILS AND SPINS ENDING FACING EAST (180 DEG.) ON THE GRASS SHOULDER. THE LEFT FRONT AND REAR TIRES HAD SEPARATED FROM THEIR RIMS. THE FRONT TIRE WAS PARTIALLY INFLATED, BUT CHUNKS OF GRASS WAS BETWEEN THE TIRE BEAD AND RIM. THE POLICE OFFICER ON THE SCENE REMARKED THAT HE HAD NEVER SEEN ANYTHING LIKE IT! S L E IND Y IN FRONT. *AK (TIRESIZE: P225/60R16)
MECHANICS OPINION IS LEFT CV JOINT/ LEFT STRUT ARE DEFECTIVE. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
HEADLIGHTS AND LIGHTS INSIDE VEHICLE WILL DIM TO A VERY LOW LIGHT WHEN WEATHER GETS COLD. CONTACTED DEALER ,AND DEALER WAS NOT ABLE TO DO ANYTHING ABOUT THE PROBLEM.*AK
WHILE DRIVING HEADLIGHTS WILL DIM DOWN AND COME BACK UP. ALSO, THIS HAPPENS WITH AIR CONDITIONING, IT WILL SLOW DOWN AND SPEED UP. DIMMING OF THE HEADLIGHTS MAY SEND WRONG SIGNALS TO ANOTHER DRIVER. *AK *SLC
WHEN THE OUTSIDE AIR VENT IS ON, CARBON MONOXIDE CAN BE SMELLED IN THE CAR. NOTICED ON LONGER TRIPS.*AK
THE ALTERNATOR HAS BEEN REPLACED TWICE, ALSO THE HEADLAMPS FLICKER AND HAVE SHUT OFF WHILE DRIVING, DEALER DISCOVERED THAT THE BOLT FOR BATTERY GROUND CABLE BOTTOMED OUT IN BLOCK NOT ALLOWING CABLE TO GROUND CONSISTANTLY, CONSUMER BEGAN TO EXPERIENCE PROBLEM AGAIN, DEALER INSPECTED THE WIRE HARNESS, INSTALLED A NEW BODY CONTROL MODULE, DEALER STATED LIGHTS DIMMED WHEN AIR WAS COMMANDED ON, HOWEVER CONSUMER WAS INFORMED THAT VEHICLE IS OPERATING NORMALLY.*JB
I HAVE ONLY HAD THIS VEHICLE FOR 3 WEEKS BUT I HAVE NOTICED THAT THE LOWER PART OF THE RADIO AND THE FOG LAMP SWITCH GET VERY HOT. PARTICULARLY AT NIGHT. I DID NOTICE THAT THE FOGLAMP SWITCH COOLED OFF A BIT IF I TURNED THE FOG LAMPS ON. THE LOWER PART OF THE RADIO AND THE TOP PART OF THE CLIMATE CONTROLS STAY HOT. THIS COULD BE A HAZARD FOR YOUNG CHILDREN AND POSSIBLY A FIRE HAZARD. THAT'S HOW HOT THE AREA CAN BECOME. THE WIRING IN A VEHICLE SHOULD NOT BE GENERATING THAT MUCH HEAT. I HAVE NOT CONTACTED THE DEALER YET. I WILL BE HAVING THE VEHICLE SERVICED IN THE NEXT WEEK OR TWO AND I WILL MENTION IT AT THAT TIME.*AK
WHEN DRIVING OVER A BUMP IN THE ROAD VEHICLE STALLED. THIS HAS HAPPENEDON THREE OCCASIONS. DRY CONDITIONS, NO PRIOR WARNING. DEALER CANNOT REMEDY.*AK THE TURN SIGNAL AND HAZARD LIGHTS PERIODICALLY STOP WORKING. NLM
WHILE DRIVING AT NIGHT A MALFUNCTION OCCURRED WITHIN HEADLIGHT ASSEMEBLY WHICH CAUSED HEADLIGHTS TO COMPLETELY TURN OFF, CAUSE UNKNOWN. *AK DEALER REPLACED ALTERNATOR TWICE DUE TO A SERVICE BULLETIN, DEALER ALSO FOUND ON ONE OCCASION THAT THE BOLT FOR THE BATTERY GROUND CABLE HAD BOTTOMED OUT IN THE BLOCK NOT ALLOWING CABLE TO GROUND CONSISTENTLY, DEALER ALSO FOUND THAT WHEN THE AIR PUMP ENGAGES THE LIGHTS DIM, CONSUMER WAS TOLD BY THE DEALER THAT THE LIGHTS FLICKERING IS NORMAL, HOWEVER CONSUMER STATES THE LIGHTS COME ON AND OFF AS THEY PLEASE. NOISE HEARD FROM THE REAR, DEALER FOUND RIGHT REAR TIRE CUPPED BADLY, CONSUMER DID NOT GIVE ANY SPECIFIC TIRE INFORAMTION. *SLC
INTERMITTENTLY, VEHICLE SHUTTERS WHEN COMING TO A STOP, TURNING CORNERS, AND STARTING UP. ITS GETTING WORSE. DEALER WAS NOTIFIED, AND UNABLE TO DETERMINE THE CAUSE.*AK CONSUMER STATES THERE IS A SERVICE BULLETIN ON FILE REGARDING THIS PROBLEM, HOWEVER GM HAS NOT DETERMINED HOW TO CORRECT THE PROBLEM. *SLC
INTERMITTENTLY HEADLIGHTS LIGHTS BLINK ON AND OFF, OBSTRUCTING VIEW OF DRIVER. DEALER HAS REPLACED VARIOUS PARTS IN ELECTRICAL SYSTEM, AND HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. *AK
WHEN DRIVING AT NIGHT WITH HEADLIGHTS ON, WITHOUT ANY WARNING HEADLIGHTS WILL COMPLETELY SHUT DOWN ,CAUSING POOR VISIBIITY FOR DRIVER. DEALER HAS NOT BEEN ABLE TO DETERMINE CAUSE. *AK INTERMITTENTLY, THE HEAD LAMPS FLICKER AND SHUT OFF. ALTERNATOR FAILED. *YH ALTERNATOR WAS REPLACED TWICE, ONCE BECAUSE IT WAS CHARGING 14.2 VOLTS. LEFT REAR TIRE CUPPED BADLY, CAUSING NOISE, NO SPECIFIC TIRE INFORMATION GIVEN. *SLC
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
ONGOING PROBLEM WITH HEAD LIGHTS INTERMITTENTLY GLOWING UP AND DOWN. VEHICLE BEEN IN / OUT OF DEALER'S SHOP ON THREE OCCASIONS, AND PROBLEM STILL OCCURRING. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
THE MAJOR COMPLAINT I HAVE WITH THIS AUTOMOBILE IS THE ELECTRICAL SYSTEM. THE LIGHTS CONSTANTLY FLARE AND FLICKER AS IF THEY ARE SHORTING OUT. GM HAS CLAIMED THAT THERE WAS A PROBLEM WITH THE ALTERNATOR AND AFTER A SUBSTANTIAL WAIT FOR A REMEDY THAT BEING A REDISIGNED ALTERNATOR GM STILL HAS NOT FIXED THE PROBLEM. THE LIGHTS HAVE FLICKERED ON AND OFF SINCE THE AUTO WAS PURCHASED. THE MECHANICS AT MY DEALERSHIP HAVE TRIED BUT FAILED TO FIND THE PROBLEM . THE ALTERNATOR HAS BEEN REPLACED TWICE ONE BY THE DEALER IN DESPERATION AND AGAIN WHEN THE NEWLY REDESIGNED FROM GM ARRIVED AFTER NEARLY 6 MONTHS FROM THE ORIGINAL PROMISE OF A FIX CAME IN .MY GREATEST FEAR IS THAT THE COMPUTER IN THIS CAR WILL FAIL WITH ALL THE POWER SURGES BEING PUT THROUGH THE ELECTRICAL SYTEM. IN MY OPINION THIS HAS MANIFESTED ITSELF ALREADY WITH THE NEED TO REPROGRAM THE COMPUTER IN THIS CAR. AS THIS AUTO WAS PURCHASED NEW I WOULD HAVE THOUGHT I WAS PURCHASING A VEHICLE FREE FROM DEFECTS. I HOPE THAT THIS VEHICLE DOESN'T TURN INTO A MONEY PIT. THANK GOODNESS THESE PROBLEMS BEGAN WHILE UNDER WARRANTY HOPEFULLY GM WILL CONTINUE TO HONOR THE WARRANTY AFTER IT EXPIRES.*AK
WINDSHIELD WIPERS STOPPED WHILE DRIVING DUE TO ICE AND SNOW. THE "TRANSMISSION ASSEMBLY" UNHOOKED DUE TO THIS. AN EXTREME SAFETY HAZARD EXISTED BECAUSE OF INABILITY TO CLEAR WINDSHIELD WHILE DRIVING. THIS HAPPENED AGAIN 2-27-01. THERE MUST BE A DESIGN FLAW BUT GM WILL NOT DO ANYTHING TO PREVENT IT THEY WILL JUST REPAIR IT WHEN IT HAPPENS. A SECOND DEALER SAID THEY ARE GETTING 5-6 A WEEK WITH THIS PROBLEM ( THIS WAS DAVE CROSS MOTORS 816-524-2233 . I CANNOT DRIVE THIS CAR IN SNOW OR FREEZING RAIN WITHOUT FEAR OF THE WIPERS STOPPING AND CAUSING A POTENTIALLY FATAL ACCIDENT BUT GM DOESNT FEEL IT IS A PROBLEM "JUST CLEAR THE SNOW AND ICE AWAY AND IT WONT HAPPEN". I WANT THEM TO DESIGN SOMETHING TO PREVENT THIS FROM HAPPENING NOT MERELY FIX IT WHEN IT HAPPENS. I ALSO WANTED THIS TO BE ON FILE FOR OTHERS WHO MAY HAVE THESE CARS TO PREVENT THEM FROM HAVING AN ACCIDENT . THANK YOU FOR INVESTIGATING THIS DESIGN FLAW. *AK
MY RIM CRACK RIGHT ON THE SEAL WHERE THE SEEM WAS AND PER THE DEALER MY WARRENTEE WON'T COVER THE EXPENSE.*AK
WHILE MAKING A RIGHT TURN AT ABOUT 20 MPH LEFT FRONT WHEEL CAME OFF. THE DEALER STATED THAT THE WHEEL LUG NUTS HAVE A DEFECT IN THE METAL AND THAT IS WHAT CAUSED THE WHEEL TO SEPARATE. *AK THE VEHICLE WENT OUT OF CONTROL CAUSING DAMAGE TO CHASSIS AND ENGINE. THE CONSUMER SAYS THIS VEHICLE WAS NOT SAFE. *YH
CONSUMER WAS TRAVELING ON HIGHWAY AND WITHOUT PRIOR NOTICE ELECTRICAL SYSTEM WENT OUT. DEALERSHIP WAS NOT ABLE TO RESOLVE PROBLEM.*AK *SLC
ALL INTERIOR AND EXTERIOR LIGHTS WILL SPONTANEOUSLY DIM. DEALER HAS REPLACED ALTERNATOR, AND INSPECTED ELECTRICAL SYSTEM, AND COULD NOT FIND CAUSE. PROBLEM STILL OCCURS. *AK DEALER IS ORDERING ANOTHER ALTERNATOR. *YH
OUR LIGHTS DIM,HEATER FAN CUTS OUT,HEAT GAUGE GOES ALL THE WAY TO HOT,INTERIOR BUTTONS ARE SO HOT YOU CANNOT TOUCH,OIL HEADLIGHT COMES ON EVEN THOUGH WE HAVE RESET IT AND OIL HAS BEEN CHANGED. *AK
REAR BRAKES DO NOT PERFORM LIKE THEY ARE INTENDED WHICH MAKES THIS VEHICLE UNSAFE AT SPEEDS AS SLOW AS 25 MPH. WHEN THE DRIVER IS FORCED TO "SLAM" ON THE BRAKES OR MAKE A SUDDEN STOP, THE DRIVER, AS WELL AS THE PASSENGERS, CAN FEEL THE REAR TIRES DRAG/SLIP AND THE BRAKES MAKE A GRINDING/VIBRATING NOISE. WORSE YET, THE DISTANCE THAT IT TAKES THE CAR TO STOP IT MUCH TOO LONG COMPARED TO OTHER VEHICLES IN ITS CLASS WITH ABS. THE FEELING THAT THE CAR IS NOT GOING TO STOP IN TIME, COUPLED WITH THE SENSATION THAT YOUR REARS TIRES ARE SLIPPING, IS A VERY SCARY EXPERIENCE. BOTH THE DEALER AND OLDSMOBILE HAVE BEEN NOTIFIED, AND ALTHOUGH THEY ACKNOWLEDGE THE PROBLEM, THEY SAY THERE IS NOTHING THAT CAN BE DONE AND THAT "OLDSMOBILE'S ARE JUST DESIGNED LIKE THAT." *AK
BRAKES MALFUNCTIONED, WHEN PEDAL WAS APPLIED IT WAS LIKE STEPPING ON A SPONGE WITH NO RESPONSE FROM BRAKES. THIS CAUSED LOSS OF CONTROL, AND VEHICLE FLIPPED AND HIT AN TREE AT 55 MPH. UPON IMPACT, AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN CONTACTED. *AK
CONSUMER WAS HIT HEAD ON AND BOTH AIRBAGS EXPERIENCED NO DEPLOYMENT. *SLC
TO MINIMIZE WINDSHIELD WIPER BREAKAGE MANUFACTURER HAS CONVERTED THE CAR INTO A DEATHTRAP. SNOW AND ICE MUST BE REMOVED FOR PROPER OPERATION OF THE WIPERS. IF WIPER OPERATION IS TESTED TO DETERMINE IF THE WIPERS ARE FREE, AND THIS INDEED NOT THE CASE, A SERIOUS PROBLEM ARISES. THE NUT HOLDING THE WIPER ASSEMBLY LOOSENS VERY READILY UNDER VERY LITTLE STRAIN. AFTER SOME INTERVAL THE DRIVER OPERATING UNDER INCLEMENT CONDITIONS FINDS HE HAS VERY LIMITED OR NO VISIBILITY WHEN THE WIPERS CEASE TO FUNCTION OR FUNCTION ERRATICALLY. IN MY CASE, AMONG OTHER THINGS, THE RIGHT WIPER CAME OVER THE LEFT WIPER, PINNING BOTH IN PLACE DIRECTLY IN FRONT OF THE DRIVER. UPON CONTACTING THE DEALER I FOUND THIS WAS A VERY COMMON, FREQUENT OCCURENCE VERY FAMILIAR TO THEIR MAINTAINANCE DEPARTMENT. THE WIPERS CAN NOT NORMALLY BE REPAIRED OR RENDERED OPERABLE ON THE SPOT, (WHO CARRIES THE CORRECT SIZE METRIC WRENCH OR IS AWARE OF THE NECESSARY ADJUSTMENT ?). THE OWNERS MANUAL DOES NOT WARN OF THIS DEADLY HAZARD, OR PROVIDE INFORMATION ON REPAIR OR ADJUSTMENT. I DO NOT BELIEVE AN AUTOMOBILE SO EQUIPPED IS SAFE TO DRIVE IN WINTER WHEATHER. NO ACCIDENT OR DAMAGE OCCURRED IN MY CASE. THE POTENTIAL FOR DAMAGE AND DEATH, HOWEVER, SEEM ENORMOUS. *AK
WHILE DRIVING AT NIGHT TIME AND TURNING ON AIR CONDITIONING OR WHEN TURNING ON HEATER, HEADLIGHTS GO OUT. NO PRIOR WARNING. CONTATCED DEALER, AND DEALER SAID THAT " IT'S A NORMAL CONDITION, AND THAT THE PROBLEM CANNOT BE RESOLVED."*AK
HORN LOCATION ON THE STEERING WHEEL PADS ARE HARD TO FIND WHEN NECESSARY. WHENEVER HORN IS HIT WITHOUT LOOKING DIRECTLY FOR THE PADS, IT WOULD NOT SOUND OFF. WOULD HAVE TO SEARCH FOR A CERTAIN SPOT ON THE PAD TO HIT FOR HORN TO SOUND. HITTING AREA OF AIR BAG MAKES HORN BLOW. FEAR OF HITTING STEERING WHEEL COVER TO HARD MIGHT CAUSE THE AIR BAG TO DEPLOY. *AK IT IS HARD TO FIND THE SPOT IN CASE OF EMERGENCY. *YH
WHEN DRIVING AND UPON USING THE HEADLIGHTS, RADIO GETS VERY HOT TO THE POINT THAT ONE CAN'T TOUCH IT. ALSO, NOT A CHANGE WITHIN THE PASSENGER COMPARTMENT TEMPERATURE WHEN THE HEADLIGHTS ARE ON. CONSUMER HAS CONTACTED THE DEALER. RADIO REPLACED, BUT PROBLEM IS STILL OCCURRING. *AK *ML
CONSUMER 'S VEHICLE WAS TRAVELING ABOUT 50MPH AND ANOTHER VEHICLE RAMMED INTO IT. UPON IMPACT, AIRBAGS DIDN'T DEPLOY. *AK
HEADLIGHTS DIM AND BRIGHTEN AT UNEXPECTED TIMES. UNABLE TO DUPLICATE ON DEMAND. DEALER CANNOT FIND PROBLEM.*AK
BOTH INSTRUMENT AND OUTSIDE LIGHTS WILL FLASH OFF AND ON INTERMITTENTLY, CAUSING POOR VISIBILITY AND A DISTRACTION TO DRIVER. DEALER UNCONCERNED. *AK *ML
METAL "SHIMS" THAT HOLD THERMOSTAT IN PLACE FAILED - CAUSING THERMOSTAT TO DISLODGE AND CREATE A RESTRICTION, HENCE CAUSING SUPERHEATED AIR BUBBLES TO FORM DIRECTLY UNDER THE TEMPERATURE SENSOR. THIS CAUSED A FALSE WARNING EMERGENCY ALERT ON THE DASH WHICH INFLUENCED ME TO PULL OVER ON BUSY INTERSTATE 95 WHERE I BECAME A ROAD HAZARD AND WAS ALMOST HIT BY A 18 WHEELER. TOOK THE PROBLEM TO THE DEALER, WHO FIXED IT. BUT IT CAME BACK 2 WEEKS LATER AND I HAD TO HAVE IT FIXED AGAIN. IT HAS SINCE NOT RETURNED. *AK
THE CAR HAS OVERHEATED ON 3 DIFFERENT OCCASIONS. THE 1ST INCIDENT WAS ON RTE 95 AT NIGHT WHICH MAKES FOR A DANGEROUS SITUATION. THE DEALER CHECKED THE CAR AND CLAIMED NOTHING WAS WRONG. FROM THIS POINT ON WE WATCHED AND REALIZED THAT THE TEMPERATURE GAUGE WENT FROM THE MIDDLE POINT UP TO THE TOP OF THE GAUGE FREQUENTLY. WE BROUGHT THE CAR BACK TO THE DEALER AGAIN AND WERE TOLD THAT GM SAID THAT THE OPERATING TEMPERATURE WAS ANYWHERE IN THE WHITE ZONE. THIS PAST WEEKEND WE DROVE ABOUT 40 MILES FROM HOME AND TWICE THE CAR OVERHEATED. THE 3RD TRIP BACK TO THE DEALER HAPPENED ON A DAY THAT GM FIELD TECHS WERE IN THE DEALER SERVICE AREA. ACCORDING TO THE SERVICE MANAGER, THESE TECHS WERE AWARE OF THE PROBLEM. THE TEMPORARY SOLUTION WAS TO "SHIM" THE THERMOSTAT. THE SERVICE MANAGER SAYS THAT GM IS WORKING ON THE PROBLEM. MY COMPLAINT IS THAT THE CAR CAN FAIL ANYWHERE AND GM IS NOT TELLING THEIR SERVICE PEOPLE ABOUT THE SITUATION. I WOULD NOT LIKE TO HEAR ABOUT SOMEONE GETTING HURT OR KILLED BECAUSE OF A BREAKDOWN. THANK YOU FOR ANYTHING YOU CAN DO ABOUT THIS SITUATION. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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