MY 1999 INTRIGUE HAS HAD THE STEERING SHAFT REPLACED TWO TIMES AND LUBED TWO TIMES. THE FIRST TIME IT WAS REPLACED THE DEALER PUT ON THE PAPERWORK THAT IT WAS REPLACED "DUE TO POOR DESIGN". NOW THE LAST TIME I TOOK IT IN AND THEY JUST LUBED IT. THEY SAID THAT GM IS SAYING THAT IT IS A MAINTENANCE PROBLEM AND THAT IT WILL HAPPEN AGAIN AND I WILL HAVE TO START PAYING FOR IT ($110.00 PLUS TAX). I HAVE OWNED MANY CARS AND NEVER HAVE I OWNED ONE THAT HAD TO HAVE THE STEERING SHAFT LUBED, MUCH LESS LUBED ON A "REGULAR BASIS". ANYBODY WITH HALF A BRAIN KNOWS THIS IS NOT A MAINTENANCE PROBLEM, THIS IS A DESIGN FLAW. I ALSO KNOW THE PROBLEM IS IN SOME OF THE OTHER GM MODELS. I WAS READING SOME OF THE CONSUMER COMPLAINTS ON YOUR WEB SIGHT AND WAS SURPRISED TO FIND OUT THAT SOME OF THESE STEERING SHAFTS HAVE ACTUALLY BROKEN AND THE CAR COULD NOT BE STEERED. THIS CONCERNS ME ALOT. JUST HOW SAVE IS THIS CAR? DOES SOMEONE HAVE TO DIE IN AN ACCIDENT BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM. PLEASE CHECK INTO THIS AND PLEASE HAVE THESE CARS RECALLED. THERE SEEMS TO BE A BIG PROBLEM WITH THIS. EVERYONE ISN'T GOING TO TAKE THE TIME TO WRITE YOU GUYS AND COMPLAINT, SOME PEOPLE WILL JUST TRADE THEM IN. ON YOUR WEB PAGE ALONE THERE WERE AT LEAST 83 COMPLAINTS ABOUT THIS PROBLEM ON THE 1998 MODELS AND 24 ON THE 1999 MODES. I JUST WANT SOMEONE TO LET ME KNOW IF THIS HAS BEEN CHECKED OUT AND IF MY CAR IS SAFE TO DRIVE. RIGHT NOW I DON'T THINK IT IS. PLEASE FEEL FREE TO CALL ME WITH ANY QUESTIONS Y
1999 Oldsmobile Intrigue complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
CONSUMER STATES PASSENGER SIDE FRONT WINDSHIELD LEAKS WATER WHEN IT RAINS. DEALER RESEALED THE SEAL AROUND THE WINDSHIELD. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
THE CONSUMER STATES THAT THE STEERING WHEEL FEELS VERY LOOSE. THE VEHICLE HAD BEEN TAKEN TO THE DEALER AND THEY REPLACED THE STEERING SHAFT, PROBLEM REOCCURRED AND IT WAS REPLACED AGAIN. THE CONSUMER FEELS THAT THE PART WAS POORLY DESIGNED. *MR * SCC *NLM
CONSUMER STATES HAS HAD SEVERAL STEERING MALFUNCTIONS WHILE DRIVING. THE STEERING WHEEL VIBRATES EXCESSIVELY AND A "KNOCKING" NOISE IS HEARD FROM THE STEERING COLUMN. WHEN THE BRAKES ARE APPLIED THEY VIBRATE ALSO. CONSUMER ALSO STATES THAT INTERMITTENLY WHILE DRIVING THE VEHICLE WILL SKID W/O WARNING AND EXPERIENCE LOSS OF STEERING CONTROL. VEHICLE CHECKED BY DLR WHO REPLACED STEERING SHAFT ON 11/27/01. THE PROBLEM REOCCURED. NLM
WHILE IN FUNERAL LINE AND ATTEMPTING TO SLOW DOWN TO CROSS INTERSECTION, CONSUMER APPLIED BRAKES AND BRAKE PEDAL WENT TO FLOOR. A POPPING SOUND WAS HEARD PRIOR TO THIS. ON ANOTHER OCCASION, BRAKES FAILED REAR ENDING ANOTHER VEHICLE. CONNECTING ROD FROM BRAKE PEDAL THAT GOES TO THE POWER BOOSTER TO THE MASTER CYLINDER CAME LOOSE. *TT
VEHICLE WILL TAKE LONG TO ACCELERATE ,AND IT WILL VIBRATE WHILE DRIVING. DEALER NOTIFIED.*AK
THE PROBLEM WITH THE VEHICLE IS THAT WHEN THE THROTTLE POSITION SENSOR FAILED INSTEAD OF SLOWING OR STOPPING THE VEHICLE IT WOULD CAUSE THE VEHICLE TO SPEED UP, THE BEST DISCRIPTION I CAN GIVE IS THAT WHILE DRIVING DOWN THE INTERSTATE ON JULY 30 I WAS DRIVING AT 65MPH WHEN I REMOVED MY FOOT FROM THE ACCELERATOR THE CAR ACCELERATED TO 70MPH AND I HAD TO APPLY THE BREAKES BEFORE THE CAR WOULD SLOW DOWN AND WHEN THE BRAKES WERE RELEASED THE VEHICLE WOULD SPEED BACKUP WITHOUT ANY MOVEMENT OF THE ACCELERATOR PEDDLE, I CONTACTED THE FACTORY AND MADE THEM AWARE OF THE PROBLEM THAY RECORDED ALL THE INFORMATION THAT WAS GIVEN TO THEM AND GAVE ME A SERVICE NUMBER WHICH IS 1-21538376 THEN CONTACTED THE DEALER THAT REPAIRED THE CAR AND CALLED ME BACK, I ASKED IF ANYONE WOULD CONTACT ME ABOUT THE PROBLEM AND LET ME KNOW IF THE CAR WAS SAFE OR IF THERE WAS A CHANCE THAT THE NEW SENSOR COULD FAIL AND CAUSE MYSELF OR MY FAMILY TO HAVE AN ACCIDENT THAY SAID I WOULD NOT CONTACTED AND IF GM LOOKED INTO THIS PROBLEM THAY WOULD NOT GIVE THAT INFORMATION OUT UNLESS THERE WAS A RECALL ON THE SENSOR. IF GM LOOKS INTO THIS PROBLEM WHICH IT SOUNDS TO ME LIKE IT WILL TAKE A FEW PEOPLE GETTING KILLED BEFORE THAY WILL ADDRESS THIS ISSUE OR LET INTRIGUE OWNERS KNOW THAT THEIR CARS COULD HAVE A PROBLEM THAT COULD CAUSE THEM TO LOOSE CONTROL OF THE VEHICLE WHILE DRIVING AND POSSIBLE HAVE A ACCIDENT. THIS RESPONSE TO THIS SERIOUS SAFETY ISSUE FROM GM IN MY OPINION IS NOT ACCEPTABLE WHEN MY WIFE AND CHILD HAV
I AM NOW AFRAID TO DRIVE THIS CAR WITH ITS STEERING PROBLEMS. I CAN NOT EVEN TRADE IT IN.*AK
CONSUMER STATED VEHICLE EXPERIENCED PERIODIC STALLING WHILE DECELERATING AT VARIOUS SPEEDS WITHOUT WARNING, THE DEALER STATED THE COMPUTER INDICATED A CODE FOR LOW SPEED STALL AND THEY REPROGRAMMED THE PCM, HOWEVER THE PROBLEM RESURFACED, CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THE CRANKSHAFT POSITIONING SENSOR WAS BAD.*JB
FAILURE HAS OCCURRED 8 TIMES OVER THE COURSE OF 6 MONTHS. IS INTERMITENT. HAVE LOCATED 6 OTHER RELATED COMPLAINTS ON WEBSITE (8006686, 865102, 876204, 891030, 891223, 891505). DEALER FIRST DETERMINED CODE, NEEDED TO UPGRADE COMPUTER. NOW, NEW CODE INDICATES FAULTY CRANKCASE POSITION SENSOR. WHEN ENGINE DIES, NO INDICATION ON DASHBOARD. LOST POWER STEERING AND BRAKES. THIS IS A MAJOR SAFETY HAZARD.*AK
CAR NEEDED RACK AND PINION 4 STEERING SHAFTS PUT IN INSTEAD OF NEEDED PART WHEN IT COMPLETELY BROKE THE STEERING WHEEL WAS FREE SPINNING AND WE HAD JUST EXITED I95 AND HAD PULLED INTO A TIRE PLACE.WE ARE NOW VERY FRIEGHTENED OF THIS AUTO BECAUSE WE CAME SO CLOSE TO GETTING KILLED AND WE CONTACTED GENERAL MOTORS AND THEY WOULD NOT BUY THE CAR BACK AND NEITHER WOULD THE DEALERSHIP. THIS PART NEEDED TO BE PUT ON A RECALL. AS WE UNDERSTAND THE SITUATION, THE RACK AND PINION SHOULD HAVE BEEN REPLACED ALL THESE TIMES INSTEAD OF THE 4 STEERING SHAFTS THAT WERE PUT IN AUTOMOBILE. *AK
MY POWER STEERING HAS NOT WORKED FOR ABOUT 3-4 WEEKS NOW; IT FEELS VERY TIGHT. I READ THE NY TIMES ARTICLE (6/7/02) ABOUT THIS PROBLEM AND MADE CALLS TO THE DEALER ABOUT THIS, BUT THEY HAVEN'T HEARD ANYTHING ABOUT THIS ISSUE YET. I'VE MADE AN APPOINTMENT FOR 6/13 TO HAVE IT LOOKED AT, BUT EVEN WITH MY SERVICE WARRANTY, THEY CAN'T GUARANTEE IT WILL BE COVERED BY THE MANUFACTURER EVEN THOUGH THIS IS OBVIOUSLY A MANUFACTURER'S DEFECT.*AK
CONSUMER STATES IT IS HARD TO STOP THE VEHICLE WHILE DRIVING DUE TO THE BRAKES. DEALER NOTIFIED.*JB
WHILE DRIVING, POWER STEERING WENT OUT, DEALER DETERMINED THAT RACK AND PINION NEEDED TO BE REPLACED.*AK
VEHICLE WAS MAKING A LOUD NOISE UNDERNEATH HOOD. TOOK TO DEALER, AND DEALER INDICATED A BEARING WENT OUT IN ENGINE, AND THERE WAS NO OIL COMING TO TOP OF ENGINE. *AK
VEHICLE WILL STALL OUT AND POWER STEERING WILL GO OUT, AS WELL AS OTHER COMPONETS. CONTACTED DEALER. *AK
WHILE DRIVING STEERING WHEEL MAKES A CLUNKING NOISE WHEN TURNING. PLEASE GIVE FURTHER DETAILS. DEALER CONTACTED. *AK
WHILE DRIVING ANOTHER VEHICLE CUT IN FRONT OF CONSUMER'S VEHICLE APPLIED PRESSURE ON HORN AND THERE WAS NO COMMUNICATION. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED; HOWEVER, DEFECT HAS NOT BEEN RESOLVED.*AK
THE HEADLIGHTS DIM AND/OR FLICKER. THE ENGINE POWER DECREASES WHEN IT HAPPENS. THE ALTERNATOR WAS REPLACED AT 32,00 MILES. THE PROBLEM OCCURS INTERMITTENTLY. THERE IS NO PARTICULAR PATTERN RELATED TO WEATHER OR DRIVING CONDITIONS.
DEALER UNABLE TO KEEP HORN WORKING. *AK
I DO NOT HAVE A FAX, BUT PROGRAM WOULD NOT LET ME CONTINUE UNLESS I LIED. THE CAR WAS A DEMO. IT WAS DELIVERED WITH 4920 MILES ON THE ODOMETER, BUT HORN WAS NON-FUNCTIONAL. IT HAS FAILED ABOUT TWELVE TIMES SINCE AND IS CURRENTLY IN THE SHOP WITH A HORN FAILURE. THE DEALER IS BAFFLED. DO YOU HAVEOTHER INTRIGUES WITH THIS PROBLEM? I HOPE THAT YOU WILL EXCUSE OUR NOT HAVING A FAX AND ALLOW US TO REPORT. WHY IS THE HORN NOT INCLUDED IN THE LIST OF SAFETY RELATED EQUIPMENT? IT SEEMS THAT A HORN IS NECESSARY TO AVOID AN ACCIDENT. I UNDERSTAND THAT LAW ENFORCEMENT WILL ISSUE A CITATION FOR A NON-FUNCTIONING HORN. *AK
WHILE DRIVING, AND UPON MAKING A U TURN AT 5MPH CONSUMER SUDDENLY HEARD A GRINDING NOISE AND FRONT WHEEL CAME COMPLETELY OFF VEHICLE, CONSUMER CONTACTED DEALER, AFTER INSPECTING THE VEHICLE, THE DEALER DETERMINED THAT THE LOWER BALL JOINT WAS THE CAUSE OF THE FAILURE.*AK *SLC
WHILE DRIVING 60MPH SWERVED TO AVOID AN ACCIDENT. STEERING WHEEL LOCKED UP. TOWED TO DEALER, AND INFORMED CONSUMER RACK AND PINION MALFUNCTIONED AND NEEDED TO BE REPLACED. *AK
WAS IN AN ACCIDENT ON A GRAVEL ROAD. QUICK 90 DEGREE TURN IN ROAD IN FAMILIAR ROAD, NO SIGNS WARNING OF TURN WERE POSTED. BRAKED FOR TURN. DUE TO GRAVEL VEHICLE SLID. WENT OFF ON LEFT SIDE AREA (TREE LINE) NEXT TO ROAD. HIT TREE ON FRONT PASSENGER'S SIDE RIGHT NEXT TO CENTER. AIR BAGS DID NOT DEPLOY. CONCERNED ON WHETHER THIS IS DUE TO MANUFACTURE DEFECT OR USED CAR DEALER NEGLIGENCE.*AK
ON 11/11/2001 I WAS INVOLVED IN A AUTOMOBILE CRASH WITH MY 1999 OLDS INTRIGUE. I WAS WEARING MY SAFETY RESTRAINT PROPERLY, UPON IMPACT MY SAFETY BELT DIDN'T LOCK UP AND I WAS THROWN INTO THE WINDSHIELD THUS BREAKING THE WINDSHIELD. THE VEHICLE WAS A TOTAL LOSS AND IS NOW AT A SALVAGE POOL. PLEASE ADVISE IF I NEED TO PUT A HOLD ON THIS VEHICLE GOING TO AUCTION UNTIL THIS PROBLEM CAN BE EXAMINED FURTHER. SINCERELY, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS
CONSUMER HAS GOODYEAR, EAGLE, P225/60R/16, REPLACEMENT TIRES, 31000 MILES. THERE WAS TREAD SEPARATION ON FRONT TWO TIRES.*AK *JG
TIRES ARE EXTEMELY TOO NOISY! *AK (TIRESIZE: P225/60R16)
THE ENGINES CRANKSHAFT FAILED WHILE DRIVING. NLM
ABS WORKED AS BRAKES APPLIED TO KEEP FROM HITTING A CAR THAT PULLED OUT IN FRONT OF WIFE WHO WAS DRIVING AT TIME.. BRAKES THEN FAILED NEXT TIME APPLIED. TOOK TO DEALER WHO IMFORMED ME ENTIRE VALVE BODY WOULD HAVE TO BE REPLACED. NO BRAKES AT THIS TIME. TOTAL COST ENDED UP BEING $1820.75. DEALER INSISTED NO RECALL OR TECH. BULLINTIN OUT CONCERNING PROBLEM BUT REDUCED BILL TO $798.35. MY CONCERN IS HAS THIS HAPPENED ON OTHER INTRIGUES.*AK
OUR CAR HAS STALLED AND FAILED TO RESTART ON NUMEROUS OCCASIONS, WHILE DRIVING AND WHEN BEGINNING TO GO SOMEWHERE. ALL OF THE INDICATOR LIGHTS COME ON AND BLINK ON AND OFF AND ACT CRAZY AND AFTER TRYING TO RESTART 10 OR SO TIMES IT WILL FINALLY KICK IN. WE TOOK THE CAR TO THE DEALERSHIP THINKING IT MIGHT BE A FUEL FILTER/INJECTION PROBLEM. THE DEALERSHIP CALLED US AND SAID IT WAS PROBABLY A COMUPTER PROBLEM, THAT THE COMPUTER WAS SHOWING NUMEROUS "CODES". THE NEW COMPUTER WAS INSTALLED AND NOW WE ARE TOLD IT IS SHOWING DIFFERENT "CODES" AND WE HAVE BEEN ADVISED TO REPLACE THE IGNITION SWITCH AND CRANK SENSOR. THE DEALERSHIP TELLS US THAT THIS MAY OR MAY NOT FIX THE PROBLEM AND THAT THEY NEED TO KNOW HOW FAR TO GO WITH IT. PLEASE HELP!!!!!!!!!!!!*AK
CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY GOING THROUGH A TUNNEL AND VEHICLE SHUT OFF WITHOUT PRIOR WARNING. THIS HAS BEEN FOURTH TIME THIS INCIDENT HAPPENED. THEN, VEHICLE STARTED BACK UP IN A HALF OF HOUR. DEALERSHIP WAS AWARE OF PROBLEM.*AK
AT NIGHT WHILE DRIVING AT 60MPH VEHICLE LOST ALL POWER AND STALLED WITHOUT PRIOR WARNING. CONSUMER WAS ABLE TO RESTART VEHICLE IMMEDIATELY AFTER. CONSUMER CONTACTED DEALER, BUT DEALER COULD NOT FIND CAUSE, THEY RECALCULATED THE POWER TRAIN CONTROL MODULE PER A BULLETIN, AND SINCE THEN THE PROBLEM STILL HAPPENS INTERMITTENTLY. *SLC
ENGINE INTEMITTENTLY STALLS. DEALERSHIP HAS EXAMINED VEHICLE AND WAS UNABLE TO REPRODUCE PROBLEM OR DETERMINE A CAUSE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
STEERING IS NUMB. LOWER SHAFT WAS REPLACED BY DEALERSHIP MECHANIC. WHILE MAKING A TURN THERE ARE CRACKING AND BANGING NOISES. *AK
CONSUMER TOOK CAR IN FOR A ROUTINE CHECK UP AND MECHANIC NOTICED A LEAK. MECHANIC SAID THAT SEALS WERE LEAKING. *AK DEALER REPLACED THE RACK AND PINION. *SLC
VEHICLE WAS TAKEN IN FOR AN OIL CHANGE, AND MECHANIC NOTICED A LEAK.*AK
STEERING IS LOCKING UP WHILE MAKING LEFT HAND TURNS WHICH COULD CAUSE LOSS OF VEHICLE CONTROL. OLDSMOBILE DEALER HAS ATTEMPTED TO FIX DEFECT 3-4 TIMES BY REPLACING STEERING COLUMN SHAFT AND OTHER RELATED PARTS, BUT THERE IS STILL A CRUNCHING NOISE WHEN TURNING. CONSUMER AGAIN TOOK VEHICLE TO DEALER WHO CLAIMED A PULLEY NEEDED TO BE REPLACED WHICH COULD NOT BE DONE BECAUSE A SPECIAL TOOL WAS NEEDED TO PERFORM THE REPAIR . TOOL WAS ON NATIONAL BACKORDER AND HAS NOT PROVIDED A DATE AS TO WHEN TOOL WILL BE AVAILBLE.*AK
THE INTERMEDIATE SHAFT FAILED CAUSING CLUNKING, METALLIC NOISE WHICH WAS FELT IN THE STEERING WHEEL WHEN DRIVING OVER ROUGH PAVEMENT. NLM
HEAD LIGHTS/INSTRUMENT LIGHTS/TAILS LIGHTS AND HEATER FAN WOULD INTERMITTENTLY FLICKER UP AND DOWN. VEHICLE BEEN IN / OUT OF DEALER SHOP ON SIX OCCASIONS, AND UNABLE TO CORRECT THE PROBLEM.*AK *JB
THE ORIGNAL BULB WAS REPLACED AND WITHIN A FEW HOURS THE LIGHT MALFUNCTION AGAIN. WHEN I REMOVED THE BULB THE BULB WAS PARTIALLY SINGED AND MELTED . THE SAME WAS TRUE EACH TIME THE BULB WAS REPLACED. *AK
HORN IS VERY HARD TO USE AND DOES NOT SOUND UNLESS HIT VERY HARD - SO IT MISSES ITS PURPOSE AS A WARNING DEVICE. *AK
ENGINE IS CONSUMING 1 1/2 QUARTS OF OIL EVERY 3,000 MILES. DEALERSHIP INFORMED CONSUMER THAT OIL CONSUMPTION IS ACCEPTABLE UP TO 2 QUARTS OF OIL PER 3,000 MILES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*AK
HEADLIGHTS FLICKER TO DIM; THEN, THEY GO TO BRIGHT AND BACK TO DIM. ALSO, ALL WINDOW MOTORS HAVE BEEN REPLACED. *AK
BOLT THAT IS WELDED TO FRAME OF VEHICLE THAT HOLDS LAP AND SHOULDER BELT UNIT IN PLACE WORKED AWAY FROM NUT, CAUSING ENTIRE UNITE TO DISCONNECT FROM FLOORBOARD. *AK DEALER STATED THAT THE UNIT WAS INSTALLED IMPROPERLY AT THE FACTORY. *SLC
VEHICLE HAS HAD STRUTS REPLACED. *SLC
EVERY 15OOO MILES ROTORS HAVE TO BE CHANGED. DEALER TOLD CONSUMER THAT BRAKE PADS ARE TOO CLOSE TO ROTORS. WHEN WATER OR MOISTURE GETS BETWEEN THEM IT CAUSES ROTORS TO WARP EXCESSIVELY. *AK
CONSUMER STATES THAT THE FRONT END HAS A VERY LOUD RATTLING NOISE WHILE DRIVING ON BUMPY ROADS. *SLC
GRINDUNG NOISES COMES FROM BRAKES, AND PEDAL WILL FROM TIME TO TIME KICK BACK WHEN EVER STEPPING ON BRAKES. CONTACTED DEALER, AND DEALER FINALLY CONCLUDED THAT BRAKE PADS AND ROTORS WERE DEFECTIVE.*AK
CONSUMER ATTEMPTED TO START THE VEHICLE, HOWEVER IT WOULD NOT START AND IT COULD NOT BE JUMP STARTED, DEALER FOUND THE BATTERY HAD BEEN LEAKING FOR SOME TIME, CAUSING DAMAGE TO THE MAIN SUPPLY CABLE. *SLC
WAS PULLING OUT OF PARKING LOT ONTO STREET WHEN BRAKE PEDAL WENT TO FLOOR, HAD NO BRAKES TO SLOW DOWN, AND VEHICLE PROCEEDED DIRECTLY INTO STREET. FINALLY, DECIDED TO TAKE VEHICLE TO DEALERSHIP TO HAVE MECHANIC CHECK BRAKES. COULD NOT FIND ANY PROBLEM WITH BRAKES OR PEDAL. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Oldsmobile Intrigue → · Every Intrigue year → · How the figures are calculated →