Page 2 of 6 · complaints 51–100 of 279

2002 Oldsmobile Alero complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Service Brakes
Filed Sep 30, 2014GA

THIS CAR IS A HEADACHE BECAUSE YOU HAVE TO KEEP CHANGING THE BRAKES ABOUT EVERY 4 WKS ON ONE SIDE THEN LATER THE OTHER SIDE STARTS TO WEAR DOWN...I HAVE CHANGED MY BRAKES 3 TIME IN THE LAST 2 MONTHS FOR JUST ONE SIDE...IT IS CAUSING DAMAGE TO MY ROTORS. THEY ACT LIKE THEY CAN'T STOP, IT IS DANGEROUS ON WET GROUNDS AND IT IS VERY COSTLY TO KEEP REPAIRING THE SAME ISSUE LESS THAN 6 MONTHS...UNFORTUNATELY I GOT THE ONES THAT HAVE A WARRANTY ON THEM TO REPLACE DUE TO WEAR. *TR

Electrical System
Filed Sep 29, 201471,165 milesMN

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE AUDIBLE SOUND THAT ACCOMPANIES THE TURNING SIGNAL CONTINUOUSLY CHIMED AFTER THE TURN WAS COMPLETED. THE SOUND WOULD INCREASE BEFORE STOPPING SPORADICALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,165. UPDATED 12/2/14*CN THE VEHICLE WAS REPAIRED BY REPLACING THE COMBINATION SWITCH FOR THE TURN SIGNAL. UPDATED 10/1/2015*JS

Electrical System › Ignition › Switch
Filed Sep 25, 201467,000 milesMT

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. WHILE MERGING TO THE SIDE OF THE ROAD, THE ENGINE SUDDENLY RESTARTED WITHOUT THE KEY BEING TURNED IN THE IGNITION. AFTER DRIVING APPROXIMATELY ONE MILE, THE FAILURE RECURRED. THE VEHICLE RESTARTED ON ITS OWN. THE DEALER STATED THAT THE IGNITION SWITCH WAS FAULTY. THE SWITCH WAS REPLACED, BUT THE FAILURE PERSISTED. THE IGNITION SWITCH WAS REPLACED A SECOND TIME AND THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 67,000.

Electrical SystemCrash1 injured
Filed Sep 23, 201475,000 milesFL

TL* THE CONTACT OWNED A 2002 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING, THE VEHICLE SPUN OUT AND CRASHED INTO A MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BLACK EYE AND BLOODY NOSE FROM THE IMPACT OF THE AIR BAG. THERE WAS NO MEDICAL ATTENTION REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Electrical System
Filed Sep 21, 2014185,000 milesMN

I WAS DRIVING DOWN A COUNTRY ROAD AT 45 MPH AND MY CAR SHUT OFF. I PULLED OVER TO THE SIDE OF THE ROAD AND THEN THE CAR STARTED UP. THIS HAPPENED AGAIN, A COUPLE DAYS LATER, WHEN I WAS DRIVING DOWN A CITY STREET AT 30 MPH. A COUPLE DAYS AFTER THIS INCIDENT, THE CAR SHUT DOWN THREE TIMES AS I WAS DRIVING OUT OF A PARKING LOT. I TOOK THE CAR TO THE MECHANIC (6/4/2014), THEY REPLACED THE CAM SHAFT SENSOR. ($395.58). A COUPLE DAYS LATER, THE CAR WAS IN THE PARKING LOT AND WOULD NOT START. IT CRANKED OVER, BUT WOULDN'T START. I HAD IT TOWED TO THE MECHANIC (6/13/2024), THIS TIME THE MECHANIC REPLACED THE IGNITION STARTER SWITCH ($289.62). A MONTH LATER, THE CAR WAS SITTING IN THE PARKING LOT AND AGAIN WOULD NOT START. IT WAS TOWED AND THE MECHANIC (8/25/2014) AND THE MECHANIC REPLACED THE CRANKSHAFT POSITION SENSOR ($194.09.) NOW I AM CROSSING MY FINGERS THAT THIS DOES NOT HAPPEN AGAIN. LOOK AT THE WEBSITE CAR COMPLAINTS.COM AND YOU WILL SEE NUMEROUS POSTINGS FROM PEOPLE EXPERIENCING THE SAME PROBLEMS. THE FIRST INCIDENTS OF THE CAR SHUTTING DOWN WHILE I WAS DRIVING COULD HAVE RESULTED IN AN ACCIDENT. THE RECENT INCIDENTS ARE INCONVENIENT. GM NEEDS TO BE HELD ACCOUNTABLE FOR THESE ISSUES. IT APPEARS FROM OTHER USERS THAT AS THE CAR GETS OLDER WITH MORE MILES, THESE ELECTRICAL/SENSOR ISSUES ARE BECOMING MORE PREVALENT. *TR

Electrical System
Filed Sep 15, 201427,363 milesPA

MY CAR SHUT OFF WHILE DRIVING ON DOWNTOWN STREET. TOW WAS NECESSARY. IGNITION SENSORY ASSEMBLY HAD TO BE REPLACED. I RECEIVED RECALL FOR THIS TODAY GM #14350. I WAS TOLD THERE WOULD BE DIRECTIONS IN THE CASE THAT I ALREADY MADE REPAIR. THERE ARE NO INSTRUCTIONS. I HAVE A VERY SPECIFIC RECEIPT FOR THE REPAIR. HOW DO I GET REIMBURSED. PHONE #'S ARE ALWAYS BUSY...THAT'S WHY I'M TRYING FOR INFORMATION HERE. THANKS. *TR

Air BagsCrash
Filed Sep 12, 2014180,000 milesTX

TL* THE CONTACT OWNED A 2002 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Electrical System
Filed Aug 28, 2014100,200 milesOH

KNOWN PROBLEM WITH ANTI THEFT SYSTEM CAR WONT START, SAFETY SYSTEM WONT ALLOW, REPAIRS CAN BE MAID AT DEALER FOR 500. NO LONG TERM FIX. ONLINE PEOPLE SAY HAD REPAIR TO HAVE PROBLEM HAPPEN OVER AND OVER, DEALER RECHARGES FOR REPAIR EACH TIME KNOWING ITS A DEFECT IN ANTI THEFT. CAR WILL STRAND U CAUSE GM REFUSES TO RECALL DEFECTED SYSTEM PARTS. *TR

Electrical System
Filed Aug 23, 2014130,000 milesAL

I HAVE HAD THE SAME PROBLEM FOR A WHILE! ABOUT 3 MONTHS AGO I GET IN MY CAR TO GO TO SCHOOL AND WORK AND GUESS WHAT THE CAR WOULD NOT START AND I WAITED AND IT STILL DID NOT START. I CALLED THE TOWING COMPANY AND THEY TOOK IT TO THE MECHANIC AND IT STARTED 10 TIMES AND THEY COULD NOT FIND ANYTHING WRONG. SO FOR THE LAST 2 MONTHS IT HAS DROVE FINE. WELL LAST MONDAY MORNING IT DID IT AGAIN WOULD NOT START SO I HAD TO MISS WORK AND CALL A TOW TRUCK AND TOOK IT TO THE DEALERSHIP AND THE CAR WOULD TURN OVER BUT NOT START. I JUST PAID 430.00 TO PUT A CAM SENSOR IN AND NOW IT SEEMS TO BE RUNNING. I PUT A NEW ANTI THEFT LOCK SYSTEM IN AROUND 2011. I SEE MY CAR IS ONE THAT IS IN A RECALL AND I HOPE THEY CAN GET THIS FIXED. *TR

Electrical System
Filed Jul 30, 2014152,000 milesMI

I ATTEMPTED TO START MY CAR TO HEAD HOME ON AN HOUR DRIVE. IT WOULD NOT START, NO CRANKING OF ANY KIND OR POWER TO THE STARTER OR STARTER SOLENOID. ATTEMPTED TO START THE VEHICLE AGAIN ABOUT A HALF HOUR LATER AS I WAITED FOR MY RIDE TO ARRIVE AND STILL NOTHING. ALL OF THE LIGHTS WORKED, EVERYTHING ELSE WORKED BUT THE CAR SIMPLY WOULD NOT START. AFTER READING EVERY OTHER COMPLAINT AND REVIEW THIS ISSUE IS CONCURRENT WITH THE THEFT ISSUE THAT MANY OTHER OWNERS HAVE SUFFERED. *TR

Exterior Lighting
Filed Jul 30, 2014150,000 milesMI

THE TURN SIGNALS AND HAZARD LIGHTS WILL PERIODICALLY FAIL, LIKELY FROM A GROUND-OUT ISSUE WITH THE FLASHER RELAY. I HAVE TO STRUGGLE WITH THE PLASTIC COVER PART AROUND THE HAZARD SWITCH AND RELAY TO RECTIFY THIS PROBLEM. IT WOULD APPEAR THAT VIBRATION AND BUMPS CAUSE THIS PROBLEM TO OCCUR. THERE ARE TIMES WHEN DRIVING DOWN THE FREEWAY THAT I NEED TO CHANGE LANES AND MY TURN SIGNALS STOP WORKING AND IT MAKES ME HESITANT TO CHANGE LANES. IN ADDITION, IT MAKES ME WORRY ABOUT MAKING TURNS IN THE CITY. I COULD BE ISSUED A TICKET OVER A PROBLEM THAT OCCURS RANDOMLY AND WOULD NOT BE RESOLVED BY REPLACING THE PART. *TR

Electrical System
Filed Jul 22, 201486,000 milesNJ

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE SECURITY LIGHT ILLUMINATED. THE VEHICLE COULD BE RESTARTED AND THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Jul 21, 201490,000 milesWV

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Electrical System
Filed Jul 14, 2014177,000 milesIA

CAR WOULD NOT START IN PARKING LOT OF A BUSINESS ON THURSDAY MORNING. AFTER ABOUT AN HOUR IT FINALLY STARTED SO DROVE TO CADILLAC DEALERSHIP. WAS TOLD IT'S MY KEY AND TO GO HOME AND USE MY OTHER KEY. AFRAID TO BE STRANDED, SO DID NOT GO ANYWHERE UNTIL SUNDAY. SUNDAY MORNING WENT TO AND FROM CHURCH FINE USING THE SECOND KEY, SO THOUGHT EVERYTHING WAS OKAY. IN AFTERNOON, WANTED TO HEAD OUT OF TOWN, SO WENT TO GET GAS. AFTER FILLING MY CAR, IT WOULD NOT START AGAIN. TRIED USING BOTH KEYS, NEITHER WOULD WORK. WAITED FOR 45-60 MINUTES, PERIODICALLY TRYING, WITH NO LUCK. WALKED HOME SINCE LIVE NEARBY. SEVERAL HOURS LATER, WALKED TO GAS STATION TO TRY MY CAR AGAIN. THIS TIME IT STARTED, SO DROVE HOME. NOT SURE WHAT TO DO AT THIS POINT. LOOKED UP GMC WEBSITE AND IT'S SAYING MY CAR IS NOT ON THE "RECALL" LIST, YET I'M HAVING THIS PROBLEM LIKE EVERYONE ELSE. ALSO, APPROXIMATELY TWO MONTHS AGO, WAS DRIVING IN CHICAGO. PULLED OFF THE FREEWAY TO LET MY DOG GO TO THE BATHROOM AND SUDDENLY FOUND MY REMOTE KEYS WOULD NOT WORK AND I COULD NOT GET INTO MY CAR!!! EVENTUALLY, I WAS ABLE TO GET INTO THE PASSENGER SIDE. *TR

Engine
Filed Jun 30, 2014180,000 milesTN

THE CAR INITIALLY WOULD NOT START, GOOGLED HELP LEFT IN START POSITION FOR 10 MINUTES THEN STARTED. WHILE DRIVING THE CAR SHUT OFF MID TRAFFIC, THOUGHT IT WAS STOLEN. TAKEN TO GM DEALERSHIP PUT IN NEW PASSCODE KEY, TOLD IT WAS OK. LEFT DEALERSHIP CAR CUT OFF, TAKEN BACK, SAID IT WAS FUEL INJECTORS, HAS ALL OF THEN CHANGED. CAR CUT OFF, READ ON INTERNET THAT IT WAS A MANUFACTURING ERROR. DEALERSHIP WOULD NOT REIMBURSE MONEY AND CAR CONTINUES TO NOT CRANK AT TIMES AND CUTS OFF, THINK IT IS STOLEN. THIS IS A SAFETY HAZARD AND THIS CAR SHOULD NOT BE SOLD WITHOUT WARNING FUTURE DRIVERS. NEARLY COST ME MY LIFE. *TR

Electrical System › Ignition › Switch
Filed Jun 27, 201490,000 milesOH

CAR SHUT OFF AND LOST POWER TO STEERING AND BRAKING DUE TO IGNITION FAILURE. CAR WOULD RANDOMLY SHUT OFF WHILE DRIVING. ISSUE WAS FAULTY IGNITION AND WAS REPLACED BY LOCAL MECHANIC. *TR

Engine
Filed May 17, 201478,000 milesFL

CAR CUT OFF WHILE DRIVING, WOULD NOT START, SECURITY LIGHT FLASHING, TOOK TO SHOP COST 800.00 FOR NEW FUEL PUMP, THEN A MONTH LATER SAME DEAL COME TO FIND OUT IT: IT'S THE IGNITION SWITCH HAVING TO DUE WITH THE SECURITY, SOMETIMES THE CAR WILL NOT START SOMETIMES IT CUTS OFF WHILE DRIVING. THEY NEED TO RECALL THIS ITS VERY DANGEROUS NOT TO MENTION THE 800.00 SPENT FOR A FUEL PUMP I GUESS I DIDN'T NEED. YOU CAN RESET IT. WORKS ONLY TEMP. LEAVE THE KEY IN THE ON POSITION UNTIL THE SECURITY LIGHT GOES OUT THEN GO STRAIGHT TO START, MOST THE TIME THIS WORKS. IT IS VERY DANGEROUS FOR THE CAR TO SHUT OFF AT 60 MPH ON THE HIGHWAY WHICH HAS HAPPEN TO US. *JS

Electrical System
Filed Apr 23, 2014173,988 milesWI

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS ON AND IN ANY GEAR. THE FAILURE RECURRED OVER A PERIOD OF TWO MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INDICATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 173,988.

Electrical System
Filed Apr 17, 2014MD

CAR DOES NOT START AT RANDOM TIMES. IT CAN TAKE UP TO 30 MINS FOR THE CAR TO RESET ITS SELF. VEHICLE WILL CUT OFF WHILE DRIVING AND THEN PROCEED NOT TO START BACK UP. THIS IS VERY DANGEROUS AND NEEDS TO BE FIXED.

Electrical System
Filed Apr 1, 2014OH

ATTEMPT TO START CAR AND IT WON'T START. TURNING THE KEY TO THE START POSITION AND LEAVING IT ON FOR 10 MINS. APPARENTLY THIS ALLOWS THE COMPUTER TO RESET. ALSO YOU CAN BE DRIVING THE CAR AND ALL OF A SUDDEN IT SHUTS DOWN TOTAL. THIS IS A EXTREME DANGEROUS AND CAN GET SOME ONE SERIOUSLY HURT OR KILLER. WE HAVE HAD THE VEHICLE FIXED BUT IT STILL CONTINUES AND WE CAN NOT AFFORD ANOTHER EXPENSE. VEHICLES SHOULD BE RECALLED. *TR

Electronic Stability Control (esc)
Filed Feb 27, 2014112,000 milesTX

THE CAR TURNS OFF WHILE I AM DRIVING RESULTING IN LOSS OF ALL ELECTRICAL AND POWER COMPONENTS. NO POWER BRAKES OR STEERING. IT DOES THIS ALL THE TIME AND I'VE TAKEN IT IN AND THEY CAN NOT FIND THE PROBLEM. *TR

Electrical System
Filed Sep 10, 201347,000 milesMO

WHILE DRIVING TURN SIGNAL WILL WORK INTERMITTENTLY AT TIMES CAUSING ME TO BE ON THE ROAD/ HIGHWAY AND IN TRAFFIC WITHOUT A WORKING TURN SIGNAL. GM WILL NOT COVER REPAIR UNDER THE SPECIAL POLICY EVEN THOUGH MY VEHICLE IS ONE OF THE CARS COVERED UNDER THE SPECIAL POLICY DUE TO MY CAR BEING 1 YEAR OVER THE 10 YEAR CAP. I WAS NEVER AWARE OF THIS DEFECT UNTIL NOW. *TR

Electrical System
Filed Aug 19, 201320,000 milesNY

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT ANY WARNING. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ANTI-THEFT SYSTEM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 100,000.

Electrical System
Filed Aug 16, 201380,000 milesPA

ACCORDING TO INVESTIGATION PE 05-055, THE ISSUE WITH THE HAZARD SWITCH FOR 2002 OLDS ALERO'S WAS GOING TO BE UPDATED TO A RECALL (RECALL 03V327000) BUT IT NEVER WAS. SINCE IT WAS NEVER UPDATED TO A RECALL, I NEVER RECEIVED NOTIFICATION AND ALSO GM IS REFUSING TO HONOR REPLACING THE PART. PLEASE ASSIST IS CORRECTING THIS ISSUE. *TR

Electrical System
Filed Jul 10, 2013127,000 milesPA

WHILE DRIVING DOWN HIGHWAY, VEHICLE KEY SWITCH RANDOMLY MALFUNCTIONS, CAUSING THE VEHICLE TO SHUT OFF RESULTING IN LOSS OF CONTROL. ON MULTIPLE OCCASIONS I HAVE ALMOST BEEN IN A CRASH BECAUSE THE CAR SHUT OFF. *TR

Steering
Filed Feb 11, 2013OK

I LOVE MY CAR BUT THE THING IS A DEATH TRAP. IT SHUT OFF 15 TIMES WITHIN A MILE OF DRIVING IN 5 O'CLOCK TRAFFIC. IT HAS ALMOST ME MY LIFE SEVERAL TIMES. THE DASH CLUSTER GOES OUT SO I HAVE NO IDEA WHAT SPEED IM GOING OR IF THE CAR IS RUNNING HOT. GM IF YOU THINK THIS ISN'T A PROBLEM IT IS PLEASE RECALL THE CAR FIX IT AND I WILL KEEP IT TILL I NEED A BIGGER CAR. *TR

Electrical System
Filed Jan 25, 2013OH

THE CAR HAS BROKE DOWN AND WOULDN'T RESTART, FUEL PUMP, ECM? MODULATOR FUSES. POWERING STEERING LEAKS ALL THE TIME AND SOMETIMES LOCKS UP. REAR DEFROSTER WON'T WORK. DRIVER'S SIDE CONTROLS FOR WINDOWS, LOCKS, STOPPED WORKING. DRIVERS SIDE WINDOW DROPS DOWN AND BREAKS-REPAIRED 3 TIMES AND JUST HAPPENED AGAIN. BELT BROKE, LOST POWER BARELY ABLE TO GET IT OFF THE ROAD. FRONT PASSENGER WHEEL THUMPS, POPS, ETC. HAD FIXED AND STILL HAS THE SAME PROBLEMS. I'VE MAINTAINED ROUTINELY, BUT IT CONTINUES TO KEEP BREAKING DOWN. THE HANDLE TO PUT IN GEAR/PARK HAS BROKE. A LOT OF PLASTIC PARTS, CLIPS ETC CRUMBLING APART, KNOBS, LIGHT SWITCHES, WINDOW TRACTS. ALL OUT OF POCKET. RECALL FOR WINDOWS, REAR DEFROST, POWER STEERING, FUEL PUMP, BELT BREAKING, FRONT HUBS/WHEELS/STEERING !!!!! *TR

Structure › Body
Filed Aug 21, 2012104,000 milesMN

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS COMING APART. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BUT THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COSMETIC ISSUE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR REPAIRS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. ..UPDATED 09-21-12*BF

Fuel/Propulsion System
Filed Jun 18, 2012IN

I ATTEMPTED TO START MY 2002 OLDSMOBILE ALERO AND IT WON'T START. IT WAS AS IF THE FUEL WAS SHUT-OFF. I HAD TO HAVE MY CAR TOWED HOME. I NOTICED THE SECURITY LIGHT WAS FLASHING. I CHECKED ON-LINE AND PEOPLE SUGGESTED, TURNING THE KEY TO THE START POSITION AND LEAVING FOR 10 MINUTES, APPARENTLY THIS ALLOWS THE COMPUTER TO RESET. (OR YOU CAN DISCONNECT THE BATTERY AND RECONNECT IT, THIS WILL ALSO RESET THE COMPUTER.) THERE IS A PROBLEM WITH THE PASSLOCK SYSTEM. IT'S A HUGE PROBLEM FOR MANY PEOPLE. GM DOES NOT ACKNOWLEDGE THIS PROBLEM AND IS UNWILLING TO CORRECT THE DEFECT. THIS DEFECT SHOULD BE RECALLED. *TR

Electrical System
Filed May 10, 201246,560 milesPA

ON MANY OCCASIONS NOW MY 2002 OLDSMOBILE ALERO WOULD BE WORKING PERFECTLY ONE DAY AND THEN THE NEXT TIME I WENT TO START IT WOULD NOT START. THE FIRST TIME IT HAPPENED I HAD MY UNCLE WHO IS A MECHANIC COME AND LOOK IT OVER, HE TOLD ME THAT MY SECURITY SYSTEM IS LOCKING THE CAR UP AND TO LET IT SIT WITH THE KEY TURNED FOR 10 MINUTES AND IT WILL START AGAIN. THIS WORKED BUT NOW THE PROBLEM IS HAPPENING MORE AND MORE OFTEN. SO, I CAME ONLINE TO SEE IF ANY OTHER OLDSMOBILE ALERO OWNERS WERE EXPERIENCING THE SAME PROBLEM AND I FOUND OVER 50 REVIEWS ON ONE SITE ALONE THAT THIS WAS HAPPENING. ON TOP OF THAT MANY OF THESE CAR OWNERS WERE SAYING THAT THE PROBLEM ONLY CONTINUES TO GET WORSE TO THE POINT THE CAR SHUTS OFF WHILE DRIVING!!! I HAVE A CHILD, AS MANY OF THE OTHERS OWNERS SAID THEY DID ALSO, AND AS A PARENT THAT IS ABSOLUTELY TERRIFYING. WHAT IF I'M ON A HIGHWAY? OTHERS SAID THEY SPENT A LOT OF MONEY FOR THE PROBLEM TO BE FIXED FOR IT TO CONTINUE TO COME BACK OR CAUSE MORE PROBLEMS. AND AS IF THIS ISSUE WAS NOT DANGEROUS ENOUGH, MY TURN SIGNALS ALSO SHORT OUT AND DO NOT BLINK AT TIMES. I DO NOT BELIEVE A CAR COULD BE ANYMORE DANGEROUS. I WOULD LIKE A RESPONSE AND RESOLUTION TO THIS ISSUE ASAP! PLEASE!!! *TR

Fuel System, Gasoline
Filed Apr 12, 201285,000 milesOK

WHEN FUELING THE SENSOR WASN'T WORKING CAUSE OF GAS SPILLED ON THE GROUND MAY CAUSE OF FIRE. *TR

Exterior Lighting
Filed Apr 12, 201298,000 milesOK

THE TURN SIGNAL WONT STOP TICKING NOISE EVEN IF THE TURN SIGNAL WAS OFF AND IT CAUSE SMOKE AROUND THE STEERING WHEEL. *TR

Vehicle Speed Control
Filed Mar 8, 2012WI

WHEN I PUT MY CAR INTO DRIVE AND LET OFF THE BRAKE THE CAR ACCELERATE BY ITSELF. I DO NOT HAVE MY FOOT ON THE GAS AND THE CAR WILL CONTINUE TO SPEED UP UNTIL I HIT THE BRAKE. WHILE BRAKING THE CAR SEEMS LIKE IT IS STILL TRYING TO ACCELERATE. YOU HAVE TO PUSH THE BRAKE ALL THE WAY TO THE FLOOR AND HOLD IT TO TRY AND MAINTAIN A FULL STOP.IF I PUT THE CAR IN NEUTRAL THE RPMS SHOOT WAY UP. IF I BRAKE AND STOP THE CAR AND QUICKLY THROW IT INTO PARK AND SHUT IT OFF AND RESTART THE CAR IT USUALLY SOLVES THE PROBLEM BUT IT IS DEFINITELY NOT A FIX. THERE IS JUST OVER 180,000 MILES AND I HAVE JUST RECENTLY STARTED TO NOTICE THE PROBLEM IT HAS HAPPENED A HANDFUL OF TIMES AND I AM TRYING TO FIND THE PROBLEM AND GET IT FIXED. THIS IS VERY DANGEROUS. THE BLINKERS ALSO PERIODICALLY STOP WORKING AND CAN BE FIXED BY CLICKING THE HAZARD LIGHTS A FEW TIMES BUT AGAIN NOT A PERMANENT FIX. THE CRUISE CONTROL HAS GONE OUT AND THE TRAC CONTROL DOESN'T TURN ON. THIS CAR IS BECOMING A DEATH TRAP AND EXPENSIVE AND DANGEROUS TO DRIVE! *TR

Electrical SystemCrash
Filed Feb 15, 2012178,000 milesMN

SECURITY LIGHT COMES ON AND THE CAR SHUTS OFF WHILE DRIVING. WE LOST STEERING AND WERE HEADED TOWARD ONCOMING TRAFFIC, BUT RAN OVER A STREET SIGN AND STOPPED. SOMETIMES THE LIGHT WILL COME ON AND NO PROBLEMS UNTIL AFTER WE PARK AND SHUT THE CAR OFF. WHEN WE TRY TO START IT AGAIN, SOMETIMES IT STARTS BACK UP FINE AND OTHER TIMES IT TURNS OVER, BUT WONT FIRE. WHEN THIS HAPPENS, WE HAVE TO TURN THE KEY TO THE ON POSITION FOR 10 MINUTES. DURING THIS 10 MINUTES THE SECURITY LIGHT FLASHES. AFTER EXACTLY 10 MINUTES THE LIGHT TURNS SOLID FOR 5 SECONDS AND THEN SHUTS OFF. WE THEN TAKE THE KEY OUT, PUT IT BACK IN AND THE CAR STARTS. MY UNDERSTANDING IS THAT THE CAR THINK IT'S BEING STOLEN AND SHUTS DOWN THE FUEL SYSTEM INSTANTLY. WE LOSE COMPLETE STEERING WHEN THIS HAPPENS. WHATS ALSO HAPPENING IS THE SECURITY SYSTEM IS DRAINING THE BATTERY WHILE THE CAR IS SHUT OFF. WHEN WE GET ANYWHERE WE HAVE TO TAKE THE SECURITY FUSES OUT SO THE BATTERY DOESN'T DRAIN. THIS IS A SEVERE SAFETY CONCERN. THERE ARE POST ALL OVER THE INTERNET WITH PEOPLE HAVING THE SAME PROBLEM. *TR

Suspension
Filed Feb 2, 201272,000 milesIN

DRIVER SIDE STRUT SPRING FRACTURED WHILE BACKING OUT OF DRIVEWAY. *KB

Exterior Lighting
Filed Jan 30, 201250,000 milesIL

TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE HAZARD LIGHTS AND THE TURN SIGNALS WOULD FAIL SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 90,000.

Fuel System, Gasoline
Filed Jan 21, 2012NC

I HAVE BEEN EXPERIENCING FUEL SMELLS SEEPING THRU MY AIR VENTS WHEN I DRIVE AND I TOOK MY CAR TO THE SHOP SEVERAL TIMES. EACH TIME THE MECHANICS HAVE TOLD ME THAT MY ORINGS AND SOME OTHER ITEMS NEED REPLACING. THESE EXPENSES ARE VERY COSTLY AND I HAVE NO JOB! I'VE DRAWN ALL MY UNEMPLOYMENT BENEFITS BUT I NEED MY CAR TO KEEP BEING ABLE TO SEARCH FOR EMPLOYMENT OR GO TO WORK WHEN I GET THESE TEMP OFFERS FOR WORK!!! I SAW MY CAR HAS BEEN INCLUDED IN A RECALL, BUT GM SAYS IT'S NOT MY CAR--BASED ON THEIR SYSTEM OF KNOWING THE LAST 8 DIGITS OF MY VIN. BUT I HAVE BEEN EXPERIENCING THESE ISSUES! EVEN WHEN I FILL UP ON GAS, THE SMELL IS ALL ON MY CAR, ON ME! I EVEN HAVE TO ROLL DOWN THE WINDOWS FOR THE FIRST FEW DAYS AFTER I RE-FILL!!! CAN SOMEBODY HELP ME???? I AM SO SICK OF THE VIRTUES IN THIS COUNTRY! PEOPLE DON'T DO THE RIGHT THING FOR FEAR OF IT COSTING THEM A DOLLAR!! THEY DON'T CARE ABOUT THE LIVES THEY ARE IMPACTING--JUST THEIR [XXX] WALLETS! EXCUSE MY LANGUAGE AND CHOICE OF VERBAGE, BUT IT REALLY MAKES ME SICK! IHAVE TO QUIT NOW BECAUSE IT REALLY BOTHERS ME TO KNOW THAT BETWEEN THE MANUFACTURERS AND THESE AUTOMAKERS, NEITHER WANTS TO VALUE ANYTHING OVER MONEY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical System
Filed Jan 16, 2012120,000 milesVT

THERE IS INTERMITTENT CLICKING NOISE COMING FROM THE HAZARD SWITCH. GM ISSUED A RECALL ON THIS MATTER BACK IN 2004. I WENT TO MY LOCAL GM DEALER AND HE TOLD ME MY VIN WAS NOT COVERED. *TR

Electrical SystemFire
Filed Nov 29, 2011124,000 milesNC

WAS DRIVING SLOWLY IN HEAVY TRAFFIC. WEATHER: APPROXIMATELY 50 DEGREES AND RAINING. I HAVE THE HEAT AND DEFROST (INCLUDING REAR WINDOW) ON. I HEAR A POP FROM THE BACK AND I THINK SOMEONE HAS JUST LIGHTLY REAR-ENDED ME. I LOOK OVER MY SHOULDER AND THE REAR PASSENGER SEAT, AT APPROXIMATELY THE RIGHT-HAND SHOULDER IS ON FIRE. I PULLED-OVER, TURNED-OFF THE CAR, AND TRIED TO DOWSE THE FLAMES TO NO AVAIL. ALL I COULD DO WAS WATCH IT BURN UNTIL THE FIRE DEPARTMENT SHOWED-UP ABOUT 10 MINUTES LATER. FIRE DEPARTMENT AGREED LIKELY CAUSE WAS REAR DEFROSTER SHORT-CIRCUIT. REAR SEAT AND REAR WINDOW DESTROYED. WATER AND SMOKE DAMAGE. CAR IS LIKELY TOTALED DUE TO AGE (11 YEARS) AND MILES (124K). *KB

Electrical System
Filed Jul 21, 2011154,753 miles00

I HAVE 2002 OLDS ALERO IT WON'T START. CHANGED THE FUEL PUMP AND FUEL FILTER. BUT MY SECURITY LIGHT KEEPS FLASHING SO I WENT ONLINE TO SEE WHAT COULD BE THE PROBLEM. AND FOUND MANY PEOPLE WITH THE SAME PROBLEM THATS CAUSING ME WHICH IS THAT THE SECURITY LIGHT KEEPS FLASHING AND MAKE THE WHOLE VEHICLE NOT START, THINK ITS LOCKED WHICH I DON'T UNDERSTAND CAUSE IT DRIVES FINE FOR FEW DAYS AND THEN KAPUT. THIS SHOULD BE A RECALL OR SOMETHING. *KB

Electrical System
Filed Jul 8, 2011VA

MY HAZARD LIGHTS / TURN SIGNALS WORK INTERMITTENTLY, SOMETIMES THEY JUST FLASH LIKE CRAZY. SAME AS 01'S BUT GM SAYS NOT 02'S. *TR

Exterior Lighting
Filed Jul 1, 2011164,500 milesWI

I JUST PURCHASED A 2002 OLDSMOBILE ALERO AND EVERYTHING WORKED FINE I GOT IT HOME AND THE BLINKERS STARTED TO ONLY WORK SOMETIMES I HAVEN'T EVEN GOT TO DRIVE IT BECAUSE I'M AFRAID TO GET PULLED OVER. I IMMEDIATELY GOT ONLINE AND FOUND THAT IT COULD BE THE HAZARD SWITCH WHICH APPEARS TO HAVE BEEN RECALLED IF I'M CORRECT. IT APPEARS THAT BECAUSE I'M OVER 150,000 MILES I'M NOT COVERED BUT THE PROBLEM DIDN'T OCCUR BEFORE THAT LIMIT. I SPOKE THE PREVIOUS OWNER AND THEY SAID IT HAD JUST RECENTLY AND WAS NOT LIKE THIS WHEN SHE PURCHASED IT AT JUST OVER 150,000 MILES AND TO JUST PUSH THE HAZARD LIGHT BUTTON A FEW TIMES AND IT KICKS IN BUT THAT IS NOT A PERMANENT FIX AND IF THERE WAS A RECALL AND THE PROBLEM DOESN'T OCCUR UNTIL AFTER THE ALLOTTED MILES I DON'T SEE WHAT GOOD IT IS. *TR

Electrical System
Filed May 25, 2011CO

HAVE PROBLEM STARING MY CAR LEARNED ON LINE THAT IS A SECURITY PROBLEM. IT STARTED 5/25/2011 IT HAPPENED IMMEDIATELY. HAD MANY OF PROBLEMS WITH THIS CAR,THIS LAST ISSUE DID IT FOR ME. THERE HAS BEEN 50 COMPLAINTS ON THIS SECURITY PROBLEM I HAVE THREE KIDS VERY DIFFICULT TO FIX ALL THE PROBLEMS WHEN I BARELY HAVE MONEY. *TR

Electrical System › Ignition › Anti-theft › Control Module
Filed Apr 28, 201176,000 milesMA

THE SECURITY LIGHT BEGAN COMING ON BUT WOULD GO OFF AFTER I RESTARTED THE CAR. I THOUGHT IT WAS AN ELECTRICAL PROBLEM. HOWEVER, IN OCTOBER 2009, I BECAME STRANDED AND HAD TO BE TOWED WHICH COST $150. THE DEALERSHIP INFORMED ME IT WAS PART OF MY SECURITY SYSTEM AND I REPLACED THAT FOR ABOUT $400. I DO HAVE THE INVOICE FOR EXACT FIGURES. THEN IN MARCH OF 2011, THE SECURITY LIGHT CAME ON AGAIN. NOT WANTING TO BECOME STRANDED AGAIN, I BROUGHT MY CAR TO THE DEALERSHIP THE VERY NEXT DAY AND WAS INFORMED THAT ANOTHER PART OF THE PASS LOCK SYSTEM NEEDED REPLACING. THIS WAS $450. THEY ALSO INFORMED ME THAT THERE IS A THIRD PART TO THIS SYSTEM. IT IS ONLY A MATTER OF TIME THAT THIS PART FAILS. *TR

Engine and Engine CoolingFire
Filed Apr 9, 2011122,000 milesCA

I WAS ON MY WAY TO WORK ON 3/13/11 DRIVING MY 2002 OLDSMOBILE ALERO, AND MY CAR STARTED FILLING UP WITH BLACK SMOKE. I IMMEDIATELY PULLED OVER AND GOT OUT OF MY CAR, I SUDDENLY SAW FLAMES INSIDE OF MY VEHICLE . I CALLED THE FIRE DEPARTMENT AND BY THE TIME THEY PUT OUT THE FIRE MY CAR WAS TOTALED. *TR

Unknown or Other
Filed Feb 6, 2011149,000 milesGA

CAR WOULD NOT START. SECURITY LIGHT FLASHING. CAR TOWED MECHANIC STATED A SECURITY DEFECT

Electrical System › Ignition › Anti-theft › Control Module
Filed Jan 21, 201160,000 milesIN

THE PASSLOCK 1 ANTI-THEFT SYSTEM FAILS ON MY VEHICLE. CAUSES THE FUEL SYSTEM TO SHUT DOWN AND VEHICLE TO EITHER NOT START OR SHUT DOWN. IT HAS DONE THIS WHILE SITTING IN MY GARAGE, AT STOP SIGNS,LIGHTS AND AS I WAS TURNING WITH IN FRONT OF ON COMING TRAFFIC (LUCKY I WAS NOT HIT). THIS 1ST OCCURRED IN 2007. AT THAT TIME, IT HAPPENED DAILY UNTIL MY CAR FINALLY WOULD NOT START AND I HAD TO HAVE IT TOWED FROM MY GARAGE TO A SERVICE CENTER. THE FAULT CODES SHOWED IT WAS THIS SYSTEM. THEY REPLACED THE PASSLOCK CYLINDER AND REPROGRAMMED MY KEYS. I WAS TOLD AT THE TIME, IT MAY NOT BE A PERMANANT FIX AS THERE IS A HIGH RATE OF REPEAT PROBLEMS. THIS WAS THE 2ND TIME I HAD THE CAR AT THE SHOP, I HAD THE ISSUE A MONTH EARLIER, BUT DUE TO MY BATTERY BEING RUN DOWN TRYING TO START MY CAR, IT WAS ASSUMED TO BE A BATTERY ISSUE. SO AFTER REPLACING THE BATTERY IT DID RUN FOR A MONTH BEFORE STARTING THIS ALL OVER AGAIN. MY CAR IS NOW AT THE SHOP WITH THE MOST LIKELY THE SAME TROUBLE. IT WAS OVER $600 THE FIRST TWO TIMES TO FIX MY CAR, AND I FEEL CAN BE A REAL SAFETY ISSUE GIVEN THE FACT I WAS ALMOST HIT, NOT JUST STRANDED. I WAS ALSO TOLD BY A G.M REP. THEY HAD NEVER HEARD OF THIS ISSUE, OR THE DEALERS THE REP. CALLED. THERE ARE HUNDREDS OF INTERNET POST FOR THIS PROBLEM. *TR

Service Brakes, Hydraulic
Filed Dec 1, 201075,000 milesWI

TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. WHILE DRIVING APPROXIMATELY 35 MPH SHE HEARD A NOISE AND THE SERVICE, LOW TRACTION AND ANTI LOCK BRAKE LIGHTS ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ANTI LOCK SENSOR ON THE DRIVER'S SIDE OF THE VEHICLE. A COUPLE OF MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN AGAIN TO THE DEALER WHO REPLACED THE FRONT PASSENGER ANTI LOCK SENSOR. SIX MONTHS LATER, THE FAILURE HAPPENED AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE CURRENT MILEAGE WAS 121,000.

Exterior Lighting
Filed Nov 27, 201096,000 milesIN

THE TURN SIGNALS ON MY 02 ALERO DO NOT ALWAYS WORK. THEY WILL COME ON AND OFF ON RANDOM OCCASIONS AND NOTHING COULD BE DONE TO FIX IT. ALSO THE CAR SECURITY SYSTEM DOES NOT ALWAYS ALLOW THE CAR TO START. WHEN THE ENGINE DOESN'T START I HAVE TO STICK THE KEY IN THE IGNITION FOR 10 MINUTES UNTIL THE SECURITY LIGHT STOPS FLASHING THEN IT WILL START. I HAD THE TRY TO FIX IT AND THE ONLY SOLUTION THEY THINK MIGHT WORK (BUT NOT SURE) IS TO TURN OFF THE SECURITY SYSTEM COMPLETELY. *TR

Electrical System
Filed Oct 29, 201087,000 milesAZ

I WAS STRANDED AT WORK AT NIGHT WHEN MY CAR WOULD NOT START UP. ENDED UP WALKING 7 MILES HOME IN THE DARK, SINCE MY HUSBAND WORKS TILL 1AM. I THOUGHT IT WAS THE FUEL PUMP THAT HAD DIED, BUT AFTER SEEING A WEBSITE OF MANY PEOPLE THAT HAVE HAD THE SAME ISSUE, I TRIED LEAVING THE KEY IN THE "ON" POSITION FOR 10 MINUTES TO "RESET" THE COMPUTER, AND THIS WORKED. I JUST GOT HOME WITH MY CAR, BUT AM PRAYING TO GOD THAT IT DOES NOT DECIDE TO SHUT DOWN WHILE I'M DRIVING (THERE WAS COMPLAINTS ABOUT THIS HAPPENING AS WELL ON THE WEBSITE). I THINK THAT GM MIGHT BE IN FOR A BIG LAWSUIT IF THEY DO NOT RECALL THIS PROBLEM SOON, ONLY FOR THE FACT THAT SOMEBODY CAN SERIOUSLY GET INJURED, AND THAT'S IF THEY'RE LUCKY ENOUGH TO NOT DIE FROM AN ACCIDENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Oldsmobile Alero → · Every Alero year → · How the figures are calculated →