APRIL 20, 2013 : PURCHASE TRAILER BRAND NEW. IMMEDIATE PROBLEMS: BROKEN BEARING ON TARP KIT, HYDRAULIC LEAKS FROM BOTH RESERVOIR AND CYLINDER. BOTH PROBLEMS WORKED ON BY DEALER UNDER WARRANTY WITHIN A WEEK, HOWEVER THE HYDRAULIC SYSTEM STILL LEAKS. MONDAY OCTOBER 21, 2013: ATTEMPT TO ORDER REPLACEMENT TAILGATE FROM VAN KAM (SURE-TRAC DEALER). NOVEMBER 25, 2013, RECEIVE THE THIRD REPLACEMENT TAILGATE SINCE THE FIRST TWO WERE BUILT INCORRECTLY BY SURE-TRAC.. IT FIT, BUT HAD FLAWS IN THE POWDERCOAT. THE DOORS HAVE NEVER CLOSED OR LATCHED AS SMOOTHLY AS THE ORIGINALS. APRIL 2014, TRAILER OUT OF STORAGE (STORED SINCE DECEMBER 1) TO FIND MULTIPLE RUST BUBBLES FROM 1-5" DIAMETER. THE POWDERCOAT IS FALLING OFF FROM EVERY SURFACE OF THE TRAILER. I EXPECT WEAR AND TEAR INSIDE THE DUMP BOX, AS WELL AS AREAS OF DAMAGE. THE FINISH SHOULD NOT BE FALLING OFF FROM UNDAMAGED AREAS, ESPECIALLY SINCE IT ONLY HAD EIGHT MONTHS OF USE. SURE-TRAC'S SUPPOSEDLY EXCELLENT SURFACE PREP AND FINISHING PROCESS WAS ONE OF THE MAIN REASONS I BOUGHT THIS TRAILER. ESTIMATES FROM LOCAL POWDERCOATING SHOPS ARE BETWEEN $2500-$3000 TO REPAIR THE FINISH. WEDNESDAY MAY 28, 2014: COUPLER FAILS WHILE UNLOADING KUBOTA L5740 (5,700 LBS) FROM THE TRAILER. THE COUPLER WAS PROPERLY ATTACHED TO A 2 5/16" BALL OF ADEQUATE CAPACITY WITH THE LATCH PINNED IN THE CLOSED POSITION. AFTER IT PULLED OFF THE BALL, THE LATCH WAS STILL PINNED IN THE CLOSED POSITION. WE DO DOCUMENTED PRE-TRIP INSPECTIONS BEFORE EVERY DAY AND KNOW FROM
2013 Novae Sure Trac
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Body | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure › Body
Filed Aug 14, 2014500 milesMI
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.