WINDOWS FELL INTO THE DOOR AS I WAS OPENING IT. FROM WHAT I READ THIS IS A COMMON PROBLEM WITH NISSAN VEHICLES POWER WINDOWS REGULATORS. THIS COULD CAUSE AN ACCIDENT BECAUSE IT COULD SCARE A DRIVER INTO THINKING THEIR WINDOW EXPLODED. *JB
2000 Nissan Xterra complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
FAULTY FUEL SENDING UNIT. PROBLEM OCCURED DURING A BAD SNOWSTORM. IT IS KNOWN TO HAPPEN TO SEVERAL XTERRA OWNERS I KNOW.
INVOLVED IN VEHICLE ACCIDENT. XTERRA WAS STOPPED, AND HIT FROM BEHIND AT 40 MPH. IT THEN HIT THE VEHICLE IN FRONT OF IT. AIRBAG DID NOT DEPLOY. VEHICLE WSA TOTALLED, I WAS INJURED.
IN 4 WHEEL DRIVE AND MAKING SHARP LEFT OR RIGHT TURN, THE REAR WHEELS LOCK AND DRAG, CREATING A BRAKE AND SURGE CONDITION. TOOK THE VEHICLE TO DEALERSHIP AND THEY TOOK ME OUT IN ANOTHER XTERRA AND TO MY HORROR, IT DID THE SAME THING. THEY INFORMED ME THAT VEHICLE IS NOT REALLY DESIGNED FOR 4 WHEEL ON ROAD DRIVING. I CONTACTED NISSAN AND GOT LITTLE HELP AS WELL. I FEEL THIS COULD BE A VERY UNSAFE IN ANY CONDITION, BUT VERY BAD ON WET AND ICED ROADS.
WHILE DRIVING 65 MPH DRIVER APPLIED THE BRAKES TO SLOW DOWN THE SPEED AND CONSUMER LOST CONTROL, CAUSING THE VEHICLE TO HIT A GUARD RAIL AND ROLE THREE TIMES. VEHICLE LANDED UPSIDE DOWN. UPON IMPACT, THE AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK
ENGINE SUDDENLY STOPS RUNNING WHILE DRIVING. MY LOCAL REPAIR SHOP, STS IN CHESTER, NEW JERSEY, IDENTIFIES THE PROBLEM AS PART OF THE FUEL SENDING UNIT. UPON RESEARCH ON THE XTERRA OWNERS CLUB MESSAGE BOARDS, I FIND THERE ARE SIX PAGES OF COMPLAINTS REGARDING THIS ISSUE. I INTEND TO CALL MY NISSAN DEALER AND SEEK REIMBURSEMENT FOR MY REPAIRS SINCE THIS IS SO WIDE-SPREAD, IS A POTENTIALLY DANGEROUS PROBLEM (HAD THIS HAPPENED ON A HIGHWAY OR IN HEAVY TRAFFIC) AND SHOULD BE, IN MY OPINION, A RECALL ISSUE.*AK
WHILE TRAVELING AT ANY SPEED VEHICLE WOULD DECELERATE, SLOWING DOWN WITHOUT WARNING. *AK
WHILE DRIVING AT ANY SPEED VEHICLE WOULD JERK, AND THE INSTRUMENT PANEL WOULD FAIL. *AK WHILE DRIVING THE VEHICLES GAUGES (TACHOMETER, ODOMETER, SPEEDOMETER AND TEMPERATURE) RANDOMLY WENT OUT. THIS PROBLEM ALSO APPEARED TO AFFECT THE CRUISE CONTROL AND OCCURED AT DIFFERENT SPEEDS. WHEN THE GAUGES GO OUT THEY STAYED OUT FROM 3-20 MILES. *NLM
THE EXHAUST MANIFOLD ON MY 2000 XTERRA SE (V6 ENGINE) HAS CRACKED, LIKE SO MANY OTHERS. THIS LEADS TO EXHAUST SEEPING INTO THE CABIN WHICH IS OBVIOUSLY VERY DANGEROUS. ON A LONG TRIP, ESPECIALLY A LONG COMMUTE IN SLOWER TRAFFIC, CHANCES OF THE DRIVER SUCCUMBING TO CO POISONING AND FALLING ASLEEP AT THE WHEEL INCREASE.*AK
ELECTRIC WINDOWS RATTLE EXCESSIVELY.*AK
2000 NISSAN XTERRA V6. PASSENGER SIDE EXHAUST MANIFOLD CRACKED. ACCORDING TO BOTH MY MECHANIC AND RESEARCH ON THE INTERNET, THIS IS A VERY COMMON PROBLEM IN NISSAN V6 ENGINES USED IN DIFFERENT CAR MODELS. *LA
VEHICLE IS INOPERATIVE BECAUSE OF CRACKED RIMS. *AK
WHILE DRIVING AT ANY SPEED BRAKES FAILED INTERMITTENTLY. VEHICLE WAS TAKEN TO THE DEALER, WHO CHECKED AND INFORMED THE CONSUMER THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. SIX MONTHS LATER VEHICLE WAS EXPERIENCING SOME LOUD GRINDING NOISES AND WAS TAKEN BACK TO THE DEALER. DEALER INFORMED CONSUMER THAT ROTORS WERE WARPED/PADS HAD DISINTEGRATED, AND THE CALIPERS NEEDED TO BE REPLACED. MANUFACTURER WILL BE INFORMED OF THE PROBLEM.*AK
I WAS DRIVING ON THE FREEWAY AT APPROXIMATELY 65MPH. WHEN ENCOUNTERING SLOWER MOVING TRAFFIC I ATTEMPTED TO SLOW DOWN BY APPLYING MY BRAKES.THE VEHCILE WOULD NOT SLOW DOWN. I TRIED AGAIN IT WOULD NOT SLOW DOWN. I STEERED THE VEHICLE TO THE SIDE OF THE FREEWAY. I PLACED THE CAR IN NEUTRAL AND THE ENGINE ROARED THE RPM INDICATOR WAS IN THE RED ZONE AND WOLD NOT COME DOWN AS THE VEHICLE CONTINUED DOWN THE BERM OF THE FREEWAY. I TURNED OFF THE IGNITION AND THE VEHCILE EVENTUALLY SLOWED TO A STOP.TREMBLING I CALLED MY FATHER, WHEN HE ARRIVED HE CHECKED UNDER THE HOOD AND DISCOVERED THAT THE THROTTLE ASSEMBLY CONTROLLING THE FUEL INJECTION SYSTEM JAMMED AND LOCKED U THE VEHICLE A 2000 NISSAN EXTERRA WAS TAKEN TO THE BOARDMAN, OHIO NISSAN DEALER. THEY DID NOT REACT TOO CONCERNED REGARDING MY NARROW ESCAPE WITH POSSIBLE INJURY OR DEATH AND GREASED THE ASSEMBLY AND SAID IT SHOULD BE OKAY. I WANTED THE ASSEMBLY REPLACED THEY CLAIMED IT DID NOT RQUIRE REPLACEMENT. I THOUGHT IT BEST THAT I REPORT THIS INCIDENT TO YOUR AGENCY.
THE FOLLOWING GAUGES DO NOT WORK ON MY DASH: SPEEDOMETER, TACHOMETER, ENGINE TEMPERATURE, FUEL, ODOMETER, AND OIL GAUGES. THE CRUISE CONTROL DOES NOT WORK AND THE ANTI-THEFT DEVICE ARMS ITSELF AT ANY TIME IT WANTS TO, THE HAZARDS LIGHTS RANDOMLY FLASH AS I AM DRIVING. ALL OF THE PROBLEMS OCCURRED WITHIN ONE YEAR OF PURCHASE. THE CAR HAS BEEN SERVICED SEVERAL TIMES CONCERNING THESE PROBLEMS AT KENDRICK NISSAN, YET THEY STILL CONTINUE TO OCCUR. NOW I AM BEING TOLD THAT I HAVE TO PAY, AGAIN, TO HAVE IT DIAGNOSED FOR THE SAME PROBLEMS I HAVE BEEN HAVING FOR PAST TWO YEARS. *JB
WHILE OPERATING VEHICLE IT WOULD STALL THEN RESTART,IT FINALE QUIT AND WAS TOWED TO DEALERSHIP. WAS TOLD IT SOUNDED LIKE THE FUEL SENDING UNIT,TWO DAYS LATER RECEIVED A PHONE CALL FROM DEALER AND TOLD PROBLEM WAS ECU/ECM WHICH FAILED BECAUSE A/C DRAIN HAD CLOGGED AND CONDENSATION RUINED CONTROL UNIT WHICH IS NOT COVERED UNDER EXTENDED WARRANTY BECAUSE IT IS DETERMINED BY THE DEALER AND NISSAN CORP. TO BE COLLATERAL DAMAGE. HAVE READ OWNERS MANUAL COVER TO COVER AND AT NO TIME DOES IT SAY TO MAKE SURE DRAIN IS CLEAR OR IT COULD CAUSE THIS CONDITION WHICH THEY CLAIM IS MY FAULT, AT THIS TIME I HAVE FILED A REPORT WITH THE BBB AS PER THEIR MANUAL AND AM WAITING FOR AN ARBITRATOR TO BE ASSIGNED. *NLM
ALLOY WHEELS ON 2000 NISSAN XTERRA SE MODELS ARE CRACKING.I NOTICED TWO 1" CRACKS IN ONE OF MY WHEELS WHILE WASHING THE VEHICLE. A LOCAL DEALERSHIP RELUCTANTLY REPLACED THE WHEEL FREE OF CHARGE. SINCE I FOUND THE CRACK IN MY WHEEL I HAVE COME ACROSS SEVERAL PEOPLE WITH CRACKING WHEELS ON THE IDENTICAL MODEL AND YEAR.*AK
REAR-ENDED ANOTHER VEHICLE-I WAS TRAVELLING APPROXIMATELY 45 MILES PER HOUR. NEITHER AIR BAG DEPLOYED. MY VEHICLE WAS TOTALLED.TAKEN BY AMBULANCE TO HOSPITAL. MY VEHICLE WAS PURCHASED NEW-SO I KNOW AIR BAGS HAVE NEVER BEEN DISCONNECTED. WHAT RECOURSE DO I HAVE? FAULTY EQUIPMENT? MANUFACTURER? WHO DO I CONTACT?
X-TERRA STOPPED WHILE DRIVING ON THE INTERSTATE 4 TIMES IN TWO DAYS. FINALLY HAD TO HAVE IT TOWED TO NISSAN DEALER AFTER 5TH TIME IT STOPPED, THIS TIME IN RUSH HOUR TRAFFIC. MECHANIC COULDN'T FIND ANYTHING WRONG EVEN ON COMPUTER, THEN ON SECOND DAY DECIDED IT WAS THE FUEL PUMP, AND REPLACED IT, AND THEN DETERMINED THAT IT WAS NOT THE FUEL PUMP, BUT A WIRING PROBLEM THAT BURNT OUT THE FUEL SENDING UNIT. COST WAS OVER $700.00, PLUS TOW BILL, AND RENTAL CAR. ALSO MANIFOLD IS CRACKED, AND WAS BEFORE WARANTY EXPIRED, BUT DEALER WHERE IT WAS BOUGHT SAID THAT THE WARANTY DID NOT COVER IT AND ADVISED US TO HAVE A LOCAL MECAHNIC TO FIX IT BECAUSE IT WOULD BE CHEAPER. HAVE NOW LEARNED THAT BOTH FUELD SNEDING UNIT, AND MANIFOLD ARE A PROBLEM ON MANY XTERRAS. *AK
YESTERDAY MY 2000 NISSIAN WAS BROKEN INTO AND THE STEREO FACE WAS STOLEN. THE PASSENGER DOOR WAS PRIED OPEN. THE ALARM SYSTEM NEVER WENT OFF. WHAT I AM UPSET ABOUT IT THAT MY CAR IS OUT OF WARRANTY AND THE DEALERSHIP AND NISSIAN CORP. STATED THAT IT WOULD COST ME APPROX. $85.00 TO HAVE IT CHECKED. I KNOW THAT THE ALARM WORKS BECAUSE I SET IT MYSELF REACHED THROUGH THE WINDOW AND TRIED TO UNLOCK THE DOOR AND THE ALARM WENT OFF. I TOLD NISSIAN ABOUT IT THINKING THAT THEY MIGHT WANT TO CHECK IT OUT BECAUSE EVIDENTLY THEIVES HAVE FOUND OUT HOW TO UNLOCK THESE WITHOUT SETTING OFF THE ALARM. THEY WEREN'T CONCERNED AND STATED THAT THEY WOULD DOCUMENT IT. BASICALLY THEY DIDN'T BELIEVE WHAT I TOLD THEM HAD HAPPENED. SO IF YOU OWN A NISSIAN DON'T EXPECT YOUR ALARM TO GO OFF IF SOMEONE PRIES OPEN THE DOOR.*AK
THE CAR BATTERY BLEW UP, BLOWING OFF ALL BATTERY CAPS AND CRACKED DOWN THE MIDDLE, BATTERY ACID ALL OVER ENGINE.*AK
DEFECTIVE FUEL SENDING UNIT IN 2000 NISSAN XTERRA. CAUSES ENGINE TO CUT OFF WHILE DRIVING. *NLM
2000 NISSAN XTERRA INVOLVED IN A FRONTAL CRASH. AIRBAGS DID NOT DEPLOY. FIREMEN AT THE SCENE COULD NOT EVEN MAKE EITHER BAG DEPLOY MANUALLY.*AK
THE SPARE TIRE (WHICH IS MOUNTED BENEATH THE REAR OF THE VEHICLE) FELL OFF DUE TO RUST IN THE MECHANISM WHICH SUSPENDS IT. THE MECHANISM WHICH HOLDS THE SPARE TIRE IS CLEARLY DEFECTIVE (A RELATIVELY THIN METAL BAR ATTACHED TO A METAL CHAIN), AND IT IS CLEAR THAT NORMAL WEAR AND RUST CAUSED IT TO BREAK UNDER THE WEIGHT OF THE SPARE TIRE (WHICH IS A FULL SIZE, FULL WEIGHT TIRE). FORTUNATELY, THE TIRE FELL OFF WHILE THE VEHICLE WAS NOT IN MOTION. HAD IT FALLEN OFF WHILE IN MOTION, THE TIRE COULD HAVE CAUSED SIGNIFICANT DAMAGE TO NEARBY VEHICLES (INCLUDING MY OWN) AND THEIR OCCUPANTS. THE FALLEN TIRE COULD HAVE CAUSED MY VEHICLE OR NEARBY VEHICLES TO FLIP OVER, PARTICULARLY AT HIGHER SPEEDS. NISSAN HAS BEEN INFORMED (BY PHONE) OF THIS DEFECTIVE PART. THEY HAVE REFUSED TO TAKE ACTION. ALL NISSAN XTERRA OWNERS SHOULD BE AWARE-- YOUR SPARE TIRE MAY BE HANGING BY A THREAD. THIS IS A SERIOUS HAZARD WHICH SHOULD BE INVESTIGATED.
I AM SURPRISED TO SEE ONLY A FEW COMPLAINTS ON THIS SIGHT, THERE'S PROBABLY THOUSANDS THAT THIS HAS HAPPENED TO. I WAS DRIVING HOME ONE NIGHT AND THE TRUCK STALLED OUT, LUCKILY THERE WAS A PLACE TO PULL OVER ON THE SIDE OF THE ROAD. AFTER I GOT TOWED AND SPOKE TO NISSAN THEY WERE READY WITH THE ANSWER - IT'S THE FUEL SENDING UNIT! A BUILD UP OF CORROSION IN THE WIRE OF THE SENDING HAD SHORTED OUT THE SIGNAL TO SUPPLY GAS. NICE JOB NISSAN! PIECE OF CRAP! RECALL!!!!!!!!!!!
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND NONE OF THE AIR BAGS DEPLOYED. *JB
FUEL SENDING UNIT SHORT/***EXCESSIVE HEAT PRODUCED*** PROBLEM STARTED W/MY WIFE, WHICH DRIVES THE 200 NISSAN XTERRA EXCLUSIVELY. IT STALLED ON HER WHILE DRIVING. WOULD RESTART OFTEN THROUGHOUT THE TRIP SHE WAS ON. THE NEXT DAY I DROVE IT TO DIAGNOSE THE PROBLEM AND DECIDED TO MAKE AN APPOINTMENT W/GERMAIN NISSAN OF COLUMBUS, OHIO. WHILE ON MY WAY THERE IT STALLED FOR GOOD. LEFT ME HIGH AND DRY. I DIAGNOSED THE PROBLEM AS A MALFUNCTIONING FUEL PUMP. I REPLACED THE PUMP, FUEL FILTER AND FUEL PUMP RELAY AT THE SAME TIME IN A LOCAL SCHOOL PARKING LOT. NO SUCCESS. STILL NOT STARTING. I THEN HAD MY WIFE TRY TO START THE VEHICLE WHILE I LISTENED FOR THE SOUND OF THE FUEL PUMP RUNNING. I HEARD THE PUMP OPERATE SPORADICALLY. I THEN NOTICED, TO MY SHOCKING SURPRISE, THAT THE FUEL PUMP POWER CONNECTION ON THE FUEL SENDING UNIT WAS GLOWING FROM THE EXCESSIVE HEAT CREATED BY A CORRODED CRACK IN THE INLET CONNECTION SIDE OF THE PUMP POWER SOURCE. I IMMEDIATELY DISCONNECTED THE BATTERY AND HAD THE TRUCK TOWED TO THE DEALER FOR REPAIRS AS I FELT THIS WOULD BE A DEFINITE SAFETY RECALL. TO MY SURPRISE IT IS NOT. I ASKED THIS AFTER ALLOWING THE SERVICE MAN TO DIAGNOSE THE PROBLEM OF HIS OWN. I WAS TOLD OF THE SAME GLOWING AFFECT SEEN FROM HEAT CREATED AT THE ELECTRICAL SHORT. I INQUIRED IF THIS WAS SEEN BEFORE AND THE TECH SAID IT IS COMMON. HE ALSO WRAPPED THE PART FOR ME TO KEEP AS "I MAY NEED THIS FOR FUTURE RECALL REIMBURSEMENT". I WONDER HOW LONG IT MAY BE BEFORE SOMEONE'S' CHILD IS BURNED
THE FUEL PUMP FAILED WHICH CAUSED THE VEHICLE TO STALL. MR....*AK *
WIRING ON FUEL SENDING UNIT CORRODES, FUEL PUMP TURNS OFF, ENGINE SHUTS OFF -- NO MATTER WHERE YOU ARE NOR HOW FAST YOU'RE DRIVING! OBVIOUSLY, A UNIT THAT CORRODES SO EASILY ON NEWISH VEHICLES IS A DEFECT IN MANUFACTURING. IT'S A NO BRAINER THAT THIS IS A SAFETY ISSUE TOO. I LIKE THE IDEA OF YOUR WEBSITE: "PEOPLE SAVING PEOPLE". I DON'T UNDERSTAND HOW WITH ALL THE COMPLAINTS ON THIS PROBLEM, WITH THE BACKORDER ON REPLACEMENT PARTS FOR IT, ALL THE TALK ABOUT IT, THAT THERE HASN'T BEEN A DEFECT INVESTIGATION ON IT. I LOOKED IN YOUR DATABASE AND IT SHOWS ZERO DEFECT INVESTIGATIONS ON ANY NISSAN MADE IN 2000 -- DOESN'T MATTER WHAT MAKE OR MODEL, NISSAN IS RUBBER-STAMPED FOR APPROVAL??? I OWN A 2000 XTERRA. THIS PROBLEM HASN'T HAPPENED TO MINE YET, BUT I'M SURE IT WILL SINCE I'M APPROACHING 47K MILES. I HAVE EXPERIENCED THIS PROBLEM AS A PASSENGER IN ANOTHER VEHICLE. AND I SWEAR, IT IS SCARY! SINCE NISSAN WON'T INITIATE A RECALL, AND YOU SAY ON THE WEBSITE YOU DON'T NEED A SPECIFIC NUMBER OF COMPLAINTS IN ORDER TO INVESTIGATE, DON'T YOU THINK THIS IS ONE THAT SHOULD BE LOOKED INTO??? THANKS. *NLM
THE CONSUMER WAS STRANDED DUE TO A FUEL TRANSPORTER PUMP FAILURE. THE CONSUMER WAS TOLD THE PART WAS ON NATIONAL BACKORDER. THE CONSUMER REQUESTED INFORMATION ABOUT THE PROBLEM. MR SCC *JB
ALL DASH BOARD ELECTRONICS SHUT DOWN FOR NO APPARENT REASON. INCLUDES SPEEDOMETER, RADIO, DASH LIGHTS, AND ALL GAUGES AND WARNING LIGHTS. NEVER REPRODUCED FOR REPAIR SHOP. HEADLIGHTS AND TAIL LIGHTS CONTINUE TO FUNCTION. SYSTEMS REGAIN POWER FOR NO APPARENT REASON, STOPPING AND STARTING THE ENGINE IS NOT HELPFUL. *NLM
APRIL 11TH MY 2000 XTERRA STALLED WHILE DRIVING. I RESTARTED IT AND 5 MINUTES LATER IT STALLED AGAIN. THE THIRD TIME IT DIED AND WOULDN'T START AGAIN. I HAD IT TOWED TO MY HOUSE AND SINCE IT WAS RAINING I FIGURED I WOULD TRY IT AGAIN IN THE MORNING (HOPEFULLY WHATEVER WAS WET WOULD DRY OUT AND IT WOULD BE FINE). THE NEXT MORNING IT DID START AND I WAS ABLE TO MAKE IT TO THE HIGHWAY WHERE IT DIED AGAIN (MIDDLE LANE OF A 5 FOUR LANE HIGHWAY!). THIS TIME I HAD IT TOWED TO THE DEALER. I WAS A LITTLE SURPRISED TO HEAR THE MECHANIC TELL ME WHAT WAS WRONG BEFORE HE EVEN LOOKED AT IT (HE HAD A FUEL SENDER UNIT SITTING ON HIS WORKSTATION THAT HE HAD JUST PULLED OUT OF ANOTHER X WITH THE SAME PROBLEM). APPARENTLY WHEN THE X-TERRA HITS 50K TO 70K MILES THE FUEL SENDER UNITS GO BAD AND NEED TO BE REPLACED. THE CONNECTION FOR THE FUEL PUMP CORRODES (GREEN OXIDE) AND ALSO CRACKS CREATING AN OPEN. THE GUY WORKING IN THE PARTS DEPARTMENT SAID I WAS LUCKY BECAUSE THEY HAD JUST HAD A RUN ON FUEL SENDERS BECAUSE OF THIS PROBLEM AND WERE OUT FOR A WHILE BUT THEY HAD JUST GOT A NEW SHIPMENT IN. I STARTED TO FEEL LIKE THIS WAS A KNOWN MANUFACTURING DEFECT THAT NISSAN IS NOT LETTING ON TO THEIR CUSTOMERS. THE CLINCHER WAS, WHILE I WAS WAITING ANOTHER FLAT BED TOW TRUCK PULLED UP WITH ANOTHER X-TERRA...THAT'S RIGHT, BAD FUEL SENDER!! I PAID $211.00 FOR THE FUEL SENDER PLUS $65 FOR TOWING. I CHECKED IF OTHERS HAVE HAD THIS SAME PROBLEM ON AN X-TERRA FORUM WEB SITE AND IT APPEARS TO BE ALL TOO COMMON.
SEVERAL TIMES SINCE OWNING THE XTERRA WHILE DRIVING IN RAIN OR SNOW, THE BACK TIRES SLIDE CONSTANTLY AND THE REAR GOES OUT OF CONTROL. I ALMOST CAUSED AN ACCIDENT DUE TO MY VEHICLE LOSING CONTROL ALSO WHILE DRIVING 25 MPH VERY LITTLE RAIN ON A CURVING ROAD MY VEHICLE'S REAR STARTED SPINNING OUT OF CONTROL ALMOST KILLING MY 4 PASSENGERS AND I. THERE HAS TO BE A DEFECT IN THE REAR SUSPENSION OF THE VEHICLE. "NISSAN" OWN UP TO YOUR RESPONSIBILITIES!!! *NLM
CAR DIED ON A BUSY STREET - APPARENTLY FROM MALFUNCTIONING FUEL SENDING UNIT. 2000 NISSAN XTERRA HAD ONLY 38,000 MILES ON IT. PART IS ON "NATIONAL BACKORDER" AND WILL NOT BE AVAILABLE FOR MONTHS. *NLM
AT 5,000 MILES PRE WARRANTY EXPIRATION MY 2000 NISSAN XTERRA BROKE DOWN WHILE PULLING OUT FROM A STOP. AFTER AN INVESTIGATION BY NISSAN, THEY'VE CONCLUDED THAT THE CRANKSHAFT HAD BROKE AND THUS THE ENGINE WOULD BE RENDERED USELESS. THEY HAVE ALSO STATED THAT THEY WILL NOT COVER THIS UNDER THEIR WARRANTY AND WILL BILL ME FOR THE NEW ENGINE. THEY'VE SAID THAT THE ENGINE GOT SLUDGE DUE TO INFREQUENT OIL CHANGES. AFTER PROVIDING PROOF OF REGULAR OIL CHANGES NISSAN SAYS THAT THEY STILL WILL NOT COVER THE VEHICLE. THESE FRAUDULENT ACCUSATIONS ARE AN OUTRAGE AND SHOULD BE COVERED UNDER NISSAN'S WARRANTY. FURTHERMORE, MY RIGHTS AS A CONSUMER HAVE BEEN VIOLATED. AFTER CONTACTING NHTSA OVER THE PHONE I DISCOVERED THAT THEIR HAD BEEN A RECALL ON MY VEHICLE AND THAT THE RECALL COULD HAVE HAD SOME AFFECT ON THE RESULTING PROBLEMS CONCURRED, I'M NOT SURE AS I WAS NEVER CONTACTED REGARDING ANY RECALL ISSUE. ANYHOW NISSAN SAYS THAT THEY WILL NOT COVER MY ENGINE UNDER THEIR WARRANTY. THEY ARE ALSO TRYING TO CHARGE ME FOR ADDITIONAL INVESTIGATION FEES THAT THEY'VE ALREADY BILLED ME FOR TO SEE IF THIS COULD AFTER ALL BE AN ISSUE OF WARRANTY, SO FAR THE TOTAL CONCURRED WITH NO REPAIRS IS $420, WITH THE ADDED INVESTIGATION IT WOULD BE AN ADDITIONAL $480, $1000 OF WORTH OF WORK WITH NO REPAIRS MADE! I'M REFUSING TO PAY ANY FEES REGARDING THIS ISSUE AS IT IS NOT MY OBLIGATION UNDER NISSAN'S WARRANTY. I WILL NOT BE A SCAPEGOAT FOR A DEFECTIVE CRANKSHAFT OR ANY OTHER PART CAUSING THIS FAILURE, AS THI
WHILE IN TRAFFIC TRAVELING AT APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND STALLED. THE CAR COASTED TO THE SIDE OF THE ROAD, AND RESISTED ALL ATTEMPTS TO BE RESTARTED. THE TOW TRUCK TOOK THE 2000 XTERRA TO THE NISSAN DEALERSHIP. THE DEALER SAID THE INTERNAL FUEL SENDING UNIT, LOCATED IN THE GAS TANK, WAS CORRODED AND NEEDED TO BE REPLACED. LUCKILY NO ONE GOT HURT. THE VEHICLE ONLY HAS 65,412 MILES ON IT AND IS UNDER WARRANTY. OUR DEDUCTIBLE WAS $50 PLUS $3 TAX. IT IS DISTURBING TO SEE HOW MANY OTHERS HAVE HAD THIS SAME PROBLEM, BUT THERE HAS BEEN NO RECALL FOR THIS PROBLEM. THE NHTSA SHOWS MANY COMPLAINTS FOR THIS SIMILAR PROBLEM. IT APPEARS THAT A RECALL WOULD BE JUSTIFIED! I WOULD BE SADDENED TO HEAR THAT SOMEONE DIED DUE TO THIS ISSUE. *JB
VEHICLE STALL OUT CONTINUOUSLY. SPENT A GREAT DEAL OF MONEY ($1,479 -60K CHECKUP FOR BREAKS, THROTTLE, FUEL SENDER REPLACEMENT, ETC) ONLY TO HAVE TO BRING IT BACK A FEW WEEKS LATER BECAUSE IT STILL STALLED OUT. THEY "DISCOVERED" THE FUEL SENSOR WIRE WAS CORRODED, HAD TO WAIT 2 WEEKS FOR PART TO COME IN (THEY DID PAY FOR A RENTAL). ONLY TO HAVE PROBLEM START UP AGAIN A FEW DAYS LATER. THIS WAS THE 5TH TIME IN 8 MONTHS I HAD IT IN FOR THE SAME ISSUE. I DID TELL THEM THAT IT DIDN'T OCCUR AS MUCH WHEN I PUT IN DRY GAS, THEY TOLD ME TO CONTINUE TO DO AND THAT THEY COULDN'T HELP ME SINCE THEY WEREN'T AROUND WHEN IT OCCURRED. THEY DID SAY TO BRING IT IN WHEN IT HAPPENED! *NLM
WHILE DRIVING ON A MAJOR HIGHWAY IN THE FAST LANE, AT 65 MPH, ALL MY DASH LIGHTS CAME ON AND MY SPEEDOMETER STARTED TO DROP FROM 60-50-40 DOWN TO 0. LUCKILY, IT WAS AROUND 10:30 P.M AND THERE WERE NOT MANY CARS ON THE ROAD AND I WAS ABLE TO GET OVER TO THE RIGHT SHOULDER SAFELY. I HAD MY VEHICLE TOWED TO MY RELIABLE MECHANIC, WHERE HE IDENTIFIED THE PROBLEM AS BEING THE FUEL PUMP (PART # 25060-4S415, WHICH IS ON NATIONAL BACKORDER DUE TO SO MANY PROBLEMS). THIS COULD MEAN THAT AN XTERRA OWNER COULD WAIT FOR AS LONG AS 3-6 WEEKS TO RECEIVE THE PART. WITH THIS FAULTY FUEL PUMP, WHAT HAPPENS IS THE SENDING UNIT FAILS, DUE TO CORROSION OF THE WIRES, THE FUEL PUMP SHUTS OFF, WHICH IN TURN, SHUTS THE ENGINE OFF (AT ANY TIME); A VERY DANGEROUS SITUATION! AS OF YET, THIS ITEM HAS NOT BEEN RECALLED. MY MECHANIC SUGGESTED FOR ME TO KEEP THIS PART FOR REIMBURSEMENT, AS HE HAS REPLACED NEARLY 100 PUMPS ON XTERRAS, HE IS SURE THAT THEY WILL BE RECALLING THIS ITEM SOON. I WILL BE CALLING THE NISSAN DEALER AS WELL AS WRITING A LETTER TO CORPORATE TO REGISTER MY COMPLAINT ON FILE. IF YOU HAVE THIS PROBLEM, OR ANY OTHER, PLEASE MAKE SURE TO IDENTIFY IT WITH NISSAN AND THIS WEBSITE SO IT AIDS IN THE RECALL PROCESS. *NLM
BUMPER ON 2000 NISSAN XTERRA SAGS AND RUBS AGAINST TIRE WHILE TURNING. NISSAN HAS NOT RECALLED...PROBLEM IS VERY COMMON AMONG 2000 NISSAN XTERRAS. I HAD THE PROBLEM FIXED AND THE BUMPER SAGGED AGAIN WITHIN MONTHS. *JB
I HAVE A 2000 XTERRA THAT DIED SUDDENLY ON MARCH 1ST WHILE GETTING READY TO DO MY ERRANDS FOR THE DAY. I HAD TO HAVE THE VEHICLE TOWED AND 3 WEEKS LATER REC'D IT BACK ALONG W/ A BILL FOR $300. THE FUEL PUMP WAS ON BACKORDER FOR 3 WEEKS AND I ALSO KNOW SOMEONE ELSE WHO OWNS AN XTERRA AND THE SAME THING HAPPENED TO HER JUST LAST WEEK. TODAY, AFTER HAVING THE CAR BACK FOR LESS THAN A WEEK IT DIED AGAIN!!! I THINK NISSAN NEEDS TO TAKE RESPONSIBILITY FOR THIS. I HAVE SENT THEM, THE DEALERSHIP THAT FIXED IT AND THE DEALERSHIP THAT I BOUGHT IT FROM ALL E-MAILS OF WHICH HAVE BEEN IGNORED!! I WILL SERIOUSLY CONSIDER NOT BUYING A NISSAN NEXT TIME I AM IN THE MARKET, WHICH MAY BE VERY SOON@@@
ON THE NISSAN XTERRA'S, THE FUEL TANK SENDING UNITS, PART #250604F415, ARE GOING BAD. THE PLASTIC IS CRACKING CAUSING THE VEHICLE TO STALL OUT. REPLACEMENT PARTS ARE ON NATIONAL BACKORDER AND HARD TO GET. I HAVE BEEN WAITING ALMOST 3 WEEKS. *JB
AS THE CONSUMER MOVED THE GEARSHIFT LEVER OUT OF PARK AND DOWN TOWARDS THE DRIVE GEAR, THE GEAR SHIFT BECAME STUCK IN THE REVERSE GEAR AND THE VEHICLE SUDDENLY ACCELERATED BACKWARDS. *AK *NLM
THE ENGINE STALLED, WHICH CAUSED LOSS OF POWER STEERING. *JB
THE FUEL PUMP ON MY 2000 NISSAN XTERRA BROKE. MY TRUCK IS ONLY 3 YEARS OLD WITH 50,000 MILES ON IT. IT WAS TOWED TO A SHOP WHERE THEY WERE ADVISED THE PART WAS ON A NATIONAL BACK ORDER. IT WOULD PROBABLY TAKE 2 WEEKS, IF NOT LONGER TO GET THE PART IN. BECAUSE MY TRUCK WAS NOT AT A NISSAN DEALERSHIP, NISSAN CHARGED THE AUTO SHOP AN EXTRA 10% TO GET THE PART AS SOON AS POSSIBLE. I CONTACTED NISSAN CORPORATE, AND THEY SAID IT WOULD TAKE 3 TO 4 DAYS FOR THEM TO AUTHORIZE THE REIMBURSEMENT OF A RENTAL CAR. *JB
I OWN A 2000 NISSAN XTERRA. I WAS DRIVING ON A MAJOR HIGHWAY IN PHILADELPHIA AND MY CAR SUDDENLY LOST POWER AND DIED. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD TO BE TOWED. I FOUND OUT THE XTERRAS PROBLEMS WITH THEIR "FUEL SENDING UNIT". *JB IN RESEARCHING THIS, I FOUND THERE ARE MANY XTERRA OWNERS COMPLAINING OF SUDDEN LOSSES OF POWER AND IT IS THE "FUEL SENDING UNIT". MY PART WAS BACK ORDERED FOR NEARLY TWO WEEKS BECAUSE OF THE DEMAND FOR THIS PART. I WAS LUCKY NOT TO BE INVOLVED IN AN ACCIDENT. I AM AFRAID OTHERS WILL NOT BE SO LUCKY. I FEEL NISSAN SHOULD BE REQUIRED TO RECALL THEIR NISSAN XTERRAS AND HAVE THEM REPLACE THE "FUEL SENDING UNITS."
THE VEHICLE STALLED WITHOUT WARNING.*JB
THE ENGINE STALLED, AND ALL POWER WAS LOST.*JB *TS
WHILE DRIVING ACROSS COUNTRY IN MY 2000 XTERRA LAST SUMMER(2002), THE SPEEDOMETER AND ALL GAUGES ON DASH STOPPED WORKING. I WENT TO A NISSAN DEALER IN COLORADO AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO UNLESS IT STAYED STUCK. THE PROBLEM WAS THAT EVERY TIME I TURNED OFF THE VEHICLE AND TURNED IT BACK ON, IT WOULD WORK AGAIN. FINALLY, A YEAR AND A HALF LATER WHILE I WAS DRIVING ON AN EXTREMELY BUSY ROAD, THE ENGINE SHUT OFF WHILE I WAS IN THE FAST LANE GOING 70 MPH. NOT ONLY DID I HAVE TO GLIDE ACROSS 3 LANES TO A SHOULDER, THERE WAS LITTLE SHOULDER TO PARK ON BECAUSE WE HAD A PREVIOUS SNOW STORM THE ROAD WAS NOT AS WIDE AS USUAL. I HAD TO BE TOWED TO NISSAN AND WAIT 2 WEEKS FOR A FUEL SENDING UNIT BECAUSE THEY WERE ON NATIONAL BACK ORDER. WHILE PERIODICALLY SPEAKING TO THE SERVICE REPRESENTATIVE AT DIFFERENT POINTS WITHIN THIS TWO WEEKS, HE WAS CONSTANTLY UPDATING ME ON HOW MANY MORE XTERRA'S WERE BEING TOWED IN WITH THE SAME PROBLEM. I AM APPALLED THAT NISSAN HAS NOT MADE AN EFFORT TO RECALL THIS PART OR TO INFORM THEIR CUSTOMERS OF THIS DANGER. THE ENGINE SHUTTING OFF WHILE DRIVING ON A BUSY FREEWAY IS EXTREMELY DANGEROUS SITUATION AND SOME ACTION NEEDS TO BE TAKEN.*JB
WHILE DRIVING, FUEL SENDING UNIT(#25060-4S415) ON 2000 NISSAN XTERRA FAILED. THIS PART FAILURE CAUSE ENGINE TO CEASE FUNCTION DUE TO A CUT IN POWER TO FUEL PUMP. IT WAS DETERMINED BY A MECHANIC THAT THE WIRING HARNESS OF THE SENDING UNIT FAILED DUE TO THE CORROSION OF THE WIRES AND THE CONNECTION TERMINAL. THIS CORROSION IS BELIEVED TO BE CAUSE EITHER BY THE FUEL OR BY WATER AND SALT. *NLM
FUEL SENDING UNIT FAILED. *NLM
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Nissan Xterra → · Every Xterra year → · How the figures are calculated →