ON OCT. 15, 2012, I WAS EXITING THE HIGHWAY AND WHILE APPLYING THE BRAKES, THE PEDAL WENT TO THE FLOOR, MAKING A CLICKING NOISE, WITH VERY LITTLE FORCE, THE CAR BARLEY STOPPED, ONLY WHEN ASSISTED BY THE USE OF THE PARKING BRAKE. IT WAS TAKEN TO THE DEALER THAT DAY AND I WAS TOLD THEY COULD NOT REPLICATE THE PROBLEM AND ALL MECHANICAL COMPONENTS WERE IN GOOD SHAPE, AND COULD NOT FIND THE PROBLEM. THE SAME CIRCUMSTANCES HAVE BEEN REPEATED ON FEB. 13 2012, WITH 19841 MILES AND AGAIN ON OCT. 28 2013, WITH APPROXIMATELY 29000 MILES. THE DEALER CURRENTLY (NOV. 1 2013) HAS THE CAR AND AGAIN SAYS THEY CANNOT LOCATE OR REPLICATE THE PROBLEM. I HAVE CONTACTED NISSAN CORPORATE, AND WAS TOLD TO RECEIVE A SECOND OPINION. ANOTHER DEALERSHIP SERVICE MANAGER WAS CONTACTED AND STATED THERE WAS A KNOWN PROBLEM WITH THE ABS CONTROL MODULE FROM ANOTHER MODEL, HOWEVER THE DEALERSHIP WILL NOT REPLACE IT BECAUSE(QUOTING FROM A SERVICE ADVISER) "NISSAN ISN'T IN THE HABIT OF THROWING PARTS AT A CAR AND HOPING FOR A RESOLUTION". THE DEALER HAS STATED THAT WITHOUT REPLICATING THE PROBLEM THERE IS NOTHING THEY CAN DO. *TR
2012 Nissan Versa complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED TWICE BUT THE FAILURE RECURRED AFTER EACH REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE FUEL LEVEL GAUGE ON THE INSTRUMENT PANEL WHEN DRIVING IN DAYLIGHT BECAUSE THE BACK LIGHT WAS TOO DIM. THE VEHICLE WAS TAKEN TO THE VEHICLE FOR DIAGNOSIS WHERE IT WAS STATED THAT THE VEHICLE WAS ALREADY SET AT MAXIMUM LIGHTING. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49. UPDATED 09/05/13*LJ
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE SMELL OF FUEL ENTERED THE VEHICLE AND THE VEHICLE STALLED WHILE DRIVING 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THE CONTACT'S VEHICLE WAS A EURO MODEL AND NOT DESIGNED FOR WARM WEATHER OF THE UNITED STATES. THE DEALER STATED THAT THEY DID NOT HAVE AN AVAILABLE REMEDY FOR THE FUEL DEFECT. THE THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 4,500.
I PUT MY CAR INTO REVERSE AND WAS UNABLE TO DEPRESS THE BRAKE PEDAL AND HAD TO PUT THE CAR IN PARK TO GET IT TO STOP WHILE NEARLY HITTING ANOTHER VEHICLE. THE LOW LIGHTS ALSO HAVE TO AVAILABLE SETTINGS BUT ONE DOESN'T WORK SO IT STAYS THE SAME NO MATTER WHICH ONE YOU PUT IT ON. ALSO WHY WOULD I HAVE AN OIL LEAK AT 35,000 MILES. MY WHOLE TRANSMISSION APPARENTLY NEEDED TO BE CHANGED DUE TO A BROKEN OR MISSING CAP. *TR
ODOMETER READING DOES NOT SEEM TO BE ACCURATE. BASED ON AVG MPG AND ACTUAL FUEL USAGE, CAR APPEARS TO BE READING 2 X'S ACTUAL POSSIBLE USAGE. *TR
WHEN DRIVING DOWN THE HIGHWAY, MY VERSA WENT INTO NEUTRAL BUT THE SHIFT STILL SAID D FOR DRIVE, HAD NO ACCELERATION TOOK TO DEALER AND THEY PASSED IT OFF AS NOTHING BECAUSE NOTHING READ ON THE COMPUTER SYSTEM AND THEY BASICALLY SAID IN A ROUND ABOUT WAY I'M A WOMAN ARE YOU SURE YOU DIDN'T BUMP IT INTO NEUTRAL? THEN A MONTH LATER HAD IT BACK AS IT DID THE SAME THING BUT THIS TIME I WAS GOING 25 MPH. HOOKED IT UP TO THE COMPUTER AGAIN AND THERE WAS NOTHING READING AND RESET THE COMPUTER SYSTEM. HAPPENED AGAIN BUT WAS IN OUR PARKING LOT AND JUST BLEW IT OFF AS THE DEALER WOULD JUST TELL ME NOTHING WAS WRONG. JUST YESTERDAY (6/29) AS I WAS TURNING INTO THE PARK I WORK AT IT SLIPPED BACK INTO NEUTRAL, THEN ALL THE ELECTRICAL WENT OUT, NO POWER STEERING, BUT THE ENGINE WAS STILL GOING, ELECTRICAL CAME BACK ON AND THEN THE CAR DIED AS I WAS GOING ABOUT 20 MPH AND IT QUIT ALL TOGETHER ON ME SHUT DOWN. HAD TO PUSH IT TO A PARKING STALL AND CALL A TOW TO THE DEALER, ONCE AT THE DEALER THEY HOOKED IT UP TO THE COMPUTER AND 3 ERRORS FOR FUEL SYSTEM AND 1 ERROR FOR TRANSMISSION CAME UP. I'M JUST THANKFUL THAT IT DIDN'T CAUSE AN ACCIDENT WHEN THIS HAS HAPPENED. I HAVE IT DOCUMENTED THAT IT HAS BEEN AT THE DEALER NOW 3 TIMES FOR THIS SAME ISSUE. *TR
THE CAR IS SWAYING FROM LEFT TO RIGHT. ESPECIALLY ON THE HIGHWAY. THERE SEEMS TO BE ALOT OF PLAY IN THE STEERING WHEEL. AND THE HANDLING APPEARS TO BE VERY LOOSE. THIS IS VERY DANGER AND COULD CAUSE ALOT OF ACCIDENTS. *TR
IN A PARKING LOT GOING 3 OR 4 MPH I BUMPED INTO A CURB. IT WAS A SLUSH CONDITION, I GOT OUT AND LOOKED AT SOME SCRAPES ON MY HUBCAP. I DROVE AROUND FOR A MIN., IT DID NOT PULL IN ANY DIRECTION. I WENT ON WITH MY DAY. AFTER 3 HOURS OF DRIVING MY RACK N PINION STEERING PART SNAPPED WHILE I WAS DRIVING. I HAD NO STEERING ! I HAD IT FIXED AT A LOCAL ASC CERT. SHOP FOR FEAR OF NISSAN TAKING THE PART AND CHARGING ME TWICE AS MUCH,WHILE SAYING IT WAS MY FAULT. I HAD A FORMER HONDA ENGINEER LOOK AT THE STEEL AND IN HIS OPINION THE PART SHOULD HAVE FAILED IN TWO OTHER LOCATIONS BEFORE SNAPPING. NO BENT TY ROD OR ANYTHING ELSE. THE STEEL LOOKS LIKE A BAD BATCH IN THAT IT DID NOT SHEAR IT LET GO OUT OF WEAKNESS. I CONTACTED NISSAN CONSUMER AFFAIRS TO NO AVAIL. I FILLED THEIR SUVEY STATING WHAT HAPPEND AND STILL NOTHING... *TR
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HER FOOT BECAME CAUGHT IN THE PLASTIC ON THE SIDE OF THE ACCELERATOR PEDAL, CAUSING THE ACCELERATOR PEDAL TO BECOME STUCK. THE ACCELERATOR PEDAL WAS LODGED UNDER THE PLASTIC AND VEHICLE ACCELERATED UNCONTROLLABLY. THE CONTACT WAS ABLE TO DISLODGE THE PEDAL AND RESUME DRIVING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,916. ... UPDATED 03/19/15*BF
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, A STRONG BURNING ODOR AND SMOKE WAS EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS MOVED TO THE SHOULDER THEN EXITED AT WHICH TIME THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND INFORMED THE CONTACT THAT THE FIRE WAS CONTRIBUTED TO ELECTRICAL FAILURES. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED CAUSING THE POWER STEERING AND BRAKES TO DEACTIVATE. THE VEHICLE CRASHED INTO A POLE. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK AND CHEST INJURIES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE CRASH TO DIAGNOSE THE STALLING BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000.
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO VEER FROM LEFT TO RIGHT AND BECAME HESITANT. THE CONTACT MENTIONED THAT NONE OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150 AND THE CURRENT MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY, THE VEHICLE SHIFTED OUT OF PARK AND INTO REVERSE INDEPENDENTLY. AS A RESULT, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES BUT NOT THE SHIFTING FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 2,000.
I RENTED A 2012 VERSA HATCHBACK THIS WEEK. UPON DRIVING THE VEHICLE I DISCOVERED THAT THE TURN SIGNAL INDICATORS WERE NOT WORKING. I REPORTED THIS TO THE RENTAL AGENCY AND WAS TOLD THAT THIS MODEL DOES NOT HAVE INDICATORS. I DROVE THE CAR FOR 3 DAYS AND FOUND THAT IT HAD NO TURN OR HIGH BEAM INDICATORS. THESE ARE BASIC SAFETY DEVICES TO INFORM THE DRIVER OF THE THESE FUNCTIONS. THESE CARS SHOULD NOT BE ALLOWED ON US ROADWAYS. ACCORDING TO WHAT I READ IN A DOCUMENT PUBLISHED BY THE U. S. DOT THESE ARE REQUIRED, SO I WONDER HOW THESE VEHICLES ARE ALLOWED IN THE U.S. THE DOCUMENT IS PUBLICATION NUMBER TP-108-13. PLEASE ADVISE ABOUT THIS. *TR
I WAS DRIVING IN THE RIGHT HAND LANE ON WINDSOR AVE. I WAS DRIVING SOUTH AND A TRUCK WAS IN THE LEFT LANE. THE TRUCK CAME OVER ON MY LANE. I TRIED MOVING OVER A LITTLE TO STAY AWAY FROM THE TRUCK, WHEN I DID I JUMPED THE CURB AND HIT A CAUTION SIGN WHICH MADE THE CAR GO UP IN THE AIR. AND WHEN IT CAME DOWN MY FOOT HIT THE GAS PEDAL. AS GOING UP IN THE AIR I HIT MY HEAD, THANK GOD I HAD MY SEAT BELT ON. WHILE TRYING TO CONTROL MY CAR I WENT THROUGH A RESIDENTIAL FENCE, AND THEN HIT A HOUSE AND BROKE THEIR OIL FILL TUBE WHICH CAUSED THE OIL TANK TO LEAK. I ALSO CRACKED THE FOUNDATION OF THE HOUSE. WHEN MY CAR HIT THE HOUSE I WAS IN SUCH SHOCK I HAD BLOOD ON MY HEAD, AND HAD NECK PAIN. THE NEXT FEW DAYS I WAS IN SO MUCH PAIN NOT ONLY BECAUSE OF THE ACCIDENT BUT BECAUSE OF THE ACCIDENT MY MEDICATION PUMP HOSE WAS KINKED, AND IT CAUSED THE PUMP TO SHUT DOWN.WHICH I HAD TO HAVE SURGERY ON SO THEY COULD REPLACE THE PUMP WITH A NEW ONE. I ALSO HAVE TO HAVE SURGERY ON MY NECK. THIS COULD HAVE BEEN PREVENTED IF THE AIR BAGS HAD BEEN DEPLOYED. THERE NEVER WAS A WARNING LIGHT ON THE DASH BOARD BECAUSE I HAVE BEEN TOLD THAT THERE HAS BEEN PROBLEMS WITH THESE AIR BAGS. I APPRECIATE YOUR TIME AND HOPE TO HEAR FORM YOU SOON. *TR
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE WHEN HE JUMPED THE CURB TO AND CRASHED INTO A NEARBY CAUTION SIGN. THE VEHICLE CONTINUED TO TRAVEL AND EVENTUALLY CRASHED INTO A RESIDENTIAL HOME. THE VEHICLE WAS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE CONTACT SUSTAINED SEVERE INJURIES TO THE NECK AND HEAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,201. ... UPDATED 12/14/14 *BF UPDATED 12/18/2012 *JS
MY COMPLAINT IS THAT THE SIDE IMPACT AIRBAGS DID NOT DEPLOY AT ALL NOR DID THE DRIVER'S SEAT BELT ENGAGE. THE INCIDENT OCCURRED ON MY USUAL WAY TO WORK. WHILE DRIVING THE CAR THROUGH A T INTERSECTION AND MAKING A LEFT TURN, MY CAR WAS STRUCK BY A SECOND CAR THAT RAN THE RED LIGHT. I WAS TRAVELING ABOUT 20 TO 25 MPH. I WAS ABLE TO SLAM ON THE BRAKE BUT NOT MUCH ELSE. THE SECOND CAR IMPACTED THE LEFT SIDE FRONT WHEEL WELL AREA WHICH RESULTED IN INJURIES TO MYSELF AND FRONT PASSENGER. AS STATED IN THE POLICE REPORT, IT HAPPENED AROUND 3:00 PM WITH CLEAR WEATHER AND A DRY ROAD SURFACE. THE CAR WAS BOUGHT NEAR THE END OF MAY OF 2012. *TR
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH HE ATTEMPTED TO AVOID A VEHICLE WHO HAD CROSSED THE DOUBLE LINES ON THE ROAD. THE FRONT PASSENGER TIRE WENT OFF THE ROAD CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND AS A RESULT, HE CRASHED INTO A SIGN CAUSING THE VEHICLE TO GO AIRBORNE. THE CONTACTS HEAD HIT THE ROOF OF THE VEHICLE SCRAPING THE SKIN OFF THE TOP OF HIS HEAD. THE VEHICLE THEN CRASHED INTO A LARGE DIRT PILE AND A VINYL FENCE. THE VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE DEALER WAS OFFERED THE OPPORTUNITY TO INSPECT THE VEHICLE BUT DID NOT DO SO. THE MANUFACTURER WAS NOTIFIED AND MAILED THE CONTACT A BROCHURE ON AIR BAGS BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 10,261..UPDATED 12/05/12 *BF THE CONSUMER STATED THE VEHICLE HIT THE FOUNDATION OF A HOUSE. THE CONSUMER'S BODY SLAMMED AGAINST THE STEERING WHEEL. THE CONSUMER'S CATHETER WAS DAMAGED DURING THE ACCIDENT. THE VEHICLE CRACKED THE HOUSE'S FOUNDATION, DAMAGED THE OIL PIPE AND OIL TANK. UPDATED 12/05/2012 *JS
THE VEHICLE SEEMS TO EXPERIENCE HIGH FREQUENCY GAS PEDAL VIBRATION THAT IS FELT ONLY BETWEEN 2500 - 3000 RPM AT ANY SPEED AS LONG AS IN THIS RPM RANGE THE VIBRATION CAN BE ALSO FELT IN THE BRAKE PEDAL WITHOUT APPLYING THE BRAKES IN THE SAME RPM RANGE SINCE THERE IS ONE BRACKET FOR ACCELERATOR AND BRAKE. NO VIBRATION DURING BRAKE APPLICATION. THE DEALER TESTED THE CAR AND STATED THAT ANOTHER NEW 2012 VERSA HAS THE SAME ISSUE AND WILL NOT CONTINUE TO DIAGNOSE THE PROBLEM SINCE IT IS A WASTE OF TIME. THE PROBLEM CAUSES UNCOMFORTABLE PULSATION THAT RESULTS LOOSING FEELING IN MY FOOT AT THAT ENGINE SPEED. I HAD BEEN AN ASE CERTIFIED MASTER TECHNICIAN AND I NEVER EXPERIENCE VIBRATION IN THE GAS PEDAL AS AN SYMPTOM IN ANY OF MY COMPLAINTS. AFTER LOOKING AT THE BRAKE AND GAS PEDAL BRACKET IT SEEMS THE BRACKET CAN FLEX TO ANY SIDES WITH LITTLE EFFORT BUT WILL STAY STABLE IN DIRECTION OF THE PEDALS TRAVEL. THE BRACKET DOES NOT SEEM TO BE DAMAGE JUST POOR DESIGN TO HOLD RIGIDITY TO SIDE MOTION. I AM NOT SURE IF THE BRACKET IS CAUSING THE PROBLEM OR OTHER SOURCE IS TRANSMITTING VIBRATION. HOWEVER, I THINK THERE SHOULD BE NO SIDE MOTION SINCE THE ASSEMBLY CAN FAIL DUE TO MATERIAL FATIGUE OVER TIME. ENGINE AND TRANSMISSION MOUNTS HAD BEEN CHECKED BY MYSELF AND THE DEALER. *TR
ON SEPT 29TH AT OR AROUND 3:45PM MY FAMILY AND I WERE DRIVING TO A SWIM MEET ON HIGHWAY 60 IN MESA, AZ. ABOUT 5 MILES INTO THE TRIP I HEARD A HISSING SOUND COMING FROM THE AC SYSTEM AND A MINUTE LATER WE HAD NO AC PUMPING THROUGH. WHEN I TOOK IT TO THE DEALER THAT MONDAY (ASSUMING IT WAS COVERED BY WARRANTY) I WAS TOLD A ROCK HAD HIT THE CONDENSER IN SUCH A WAY THAT IT CAUSED THE SYSTEM TO NEED REPAIR AND THAT WAS NOT COVERED. I ASKED IF THIS WAS A COMMON INCIDENT AND WAS TOLD IT HAS OCCURRED BEFORE. IN FACT IT WAS A DESIGN FLAW. THE DEALERSHIP WAS TO CHARGE 700.00 PLUS. I WAS FLABBERGASTED!!! MY THOUGHTS WERE IF I WAS TO PAY TO HAVE THIS REPAIRED-IT COULD HAPPEN AGAIN AND AGAIN AND AGAIN. MUCH TO EXPENSIVE A REPAIR TO NOT HAVE SOMEONE MADE AWARE THAT THIS IS WRONG!!! NISSAN SHOULD HAVE A PROTECTIVE SCREEN IN PLACE (OR SOMETHING DONE)TO AVOID THIS IN THE FUTURE OR WARN CONSUMERS OF THIS. *TR
WHILE TRAVELING AT HIGHWAY SPEEDS I STRUCK A DEER IN THE FRONT OF THE CAR CAUSING MAJOR DAMAGE TO THE FRONT OF CAR NO AIR BAG DEPLOYMENT . DAMAGE WAS HOOD, FENDERS, GRILL , BUMPER AND RADIATOR , AC, CONDENSER AND SLIGHT FRAME DAMAGE. *TR
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE RPM IDLES HIGH BUT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT MENTIONED THAT THE BRAKES MADE A GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 14,000.
(1) THE CAR WAS PARKED, TURNED ON ENGINE, AND ATTEMPTED TO GO IN REVERSE TO PULL OUT OF PARKING LOT; HOWEVER, THE ENGINE JUST REVS. THE GEAR SHIFTS BUT WHEN IN REVERSE NOTHING HAPPENS. HAD TO PUT IN NEUTRAL AND PHYSICALLY PUSH THE CAR TO MOVE IT. (2) DRIVING ON THE FREEWAY THE ENGINE SPEEDS UP AND SLOWS DOWN. ****THIS WAS AN ENTERPRISE RENTAL, WILL BE RETURNING TO THE COMPANY TODAY, AND HAVE ALREADY NOTIFIED THEM OF THE ISSUE.. 844 W. SAN MARCOS BLVD. #112, SAN MARCOS CALIFORNIA. PHONE (760) 591-4120.**** *TR
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN IT ROLLED BACKWARDS AND CRASHED INTO A WALL AND ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND THEY TOOK A REPORT. THE CONTACT WAS ALSO GIVEN A CASE NUMBER. THE FAILURE MILEAGE WAS 3,000.
I DISMISSED THE PULL I FELT WHILE DRIVING MY NEW NISSAN VERSA SINCE FEB. 2012 AS BEING NEW TO DRIVING ON MOUNTAINOUS ROADS.... BUT AFTER HAVING A MAJOR SCARE THIS WEEKEND WHERE MY STEERING WENT COMPLETELY OUT I AM NOT SURE IF IT IS NOT ALL CONNECTED. WHEN DRIVING I CAN NOT LET MY HANDS OFF THE WHEEL AT ALL WITH OUT IT SIGNIFICANTLY MOVING TOWARDS THE NEXT LANE/CURB. THEN THIS WEEKEND WHEN SITTING IN TRAFFIC (YES IT WAS VERY HOT OUTSIDE) WITH AC ON I TRAVELED A FEW FEET BEYOND THE TRAFFIC LIGHT AND WENT TO MAKE A RIGHT TURN WHEN MY STEERING BECAME SO HARD THAT IT TOOK ALL MY STRENGTH TO KEEP THE CAR FROM COLLIDING WITH SIGNS/OFF ROAD. IT WAS LIKE I LOST POWER STEERING... I GOT IT TO AN EMPTY PARKING LOT NEAR BY AND TURNED THE CAR OFF FOR ABOUT 1 MIN. THE CHECK ENGINE LIGHT WAS ON AND OIL LIGHT. I RESTARTED THE CAR AND STEERING HAD RETURNED. CALLED THE DEALER AND THEY TOOK ME IN RIGHT AWAY AND "LOOKED AT IT" AND SAID THERE WERE "NO TROUBLE CODES STORED" AND "ELECTRIC POWER STEERING MOTOR MAY HAVE GOT HOT ENOUGH FOR THE CONTROL MODULE TO SHUT IT OFF TO PREVENT DAMAGE". DOES THIS MEAN I CAN'T STEER MY CAR IF IT GETS HOT OUTSIDE??????? I AM A MOTHER AND DON'T FEEL SAFE TRAVELING IN THIS CAR!!!!! I DO NOT FEEL THAT THE DEALERSHIP WAS CONCERNED WITH WHAT HAD HAPPENED. *TR
I WAS GIVEN THIS CAR AS A RENTAL. I AM AN EXTREMELY SAFE DRIVER WITH A PERFECT DRIVING RECORD. WITHIN 7-8 MINUTES OF DRIVING THIS VEHICLE THERE WAS A CRASH! I DROVE IN ON THE SAME BUSY STREET THAT THE RENTAL CAR WAS LOCATED AND FROM THE STOP LIGHT THE CAR SWITCHED INTO GEAR AUTOMATICALLY AND THE BRAKES WOULD NOT WORK. THIS CAUSE CAUSED ME TO HIT A CAR FROM BEHIND AND SINCE THE BRAKES WEREN'T WORKING I HYDROPLANED INTO THE BACK OF ANOTHER VEHICLE. ONLY ONE AIRBAG WAS DEPLOYED, THE ONE IN THE HORN..NOT ALL SIX. I SUFFERED A SEVERE CONCUSSION AND HAD TO BE HOSPITALIZED OVERNIGHT. LUCKILY, THE PEOPLE IN THE OTHER VEHICLES WERE FINE. I AM NOW UNDER THE CARE OF A NEUROLOGIST WHO IS DOING TESTS TO HELP DETERMINE WHY I GET FREQUENT MIGRAINES AND MY SHORT TERM MEMORY IS VERY LIMITED AS WELL AS MY BALANCE. THE NISSAN VERSA 2012 IS NOT A SAFE CAR! *TR
THE SIDE PANELS ON BOTH FRONT DOORS OF OUR FOUR DOOR SEDAN DO NOT ILLUMINATE, SO AT NIGHT WE CANNOT LOCATE THE UNLOCK/LOCK TABS (OR THE POWER WINDOW TABS). BECAUSE OF THIS OF LACK OF ILLUMINATION, WHENEVER IT IS DARK WE ARE UNABLE TO LOCATE THE UNLOCK TABS, THUS INHIBITING OUR ABILITY TO EXIT THE VEHICLE. THIS IS A SAFETY HAZARD BECAUSE IN THE CASE OF EMERGENCY, WE WILL NOT BE ABLE TO EXIT FROM THE VEHICLE QUICKLY AND SAFELY. (PLEASE NOTE THAT THE SIDE PANELS DO LIGHT ON OUR OTHER 2012 VERSA, WHICH IS A HATCHBACK.) I HAVE WRITTEN THREE LETTERS AND SPOKEN TO FOUR NISSAN CUSTOMER RELATIONS REPRESENTATIVES---AND EACH SAYS THAT NISSAN WILL NOT RETRO-FIT THE DOOR PANELS AND THAT WE HAVE TO FIND A SOLUTION TO THIS CONCERN ON OUR OWN. BECAUSE ALL THE DOORS LOCK AUTOMATICALLY ONCE THE CAR IS DRIVEN, I BELIEVE THAT THE UNLOCK/LOCK TABS NEED TO BE ILLUMINATED THAT DRIVER AND PASSENGER CAN QUICKLY SEE THE UNLOCK TABS SO WE CAN GET OUT OF THE CAR. WE ARE LITERALLY LOCKED INTO OUR CAR AND IN ACTUALITY CANNOT SEE TO GET OUT OF OUR CAR WHENEVER IT IS DARK. *TR
2012 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO SEVERAL ISSUES WITH VEHICLE AND QUALITY *TGW THE CONSUMER STATED THE DEFROSTER WAS A MAJOR CONCERN. IN ORDER TO TURN ON THE DEFROSTER, HE MUST TURN THE KNOB TO DEFROST, BUT ALSO SLIDE THE HORIZONTAL SWITCH UNDERNEATH THE DASH TO DEFROST AS WELL. THEN, HE HAD TO TURN THE DRIVER AND PASSENGER SIDE VENTS TOWARD THE GLASS, ALL WHILE OPERATING THE VEHICLE. THE DEFROSTER WORKED FAIR AT BEST. IT ONLY ELIMINATED ABOUT HALF THE FOG ON THE FRONT WINDSHIELD AND NONE ON THE REAR WINDSHIELD AND SIDE WINDOWS. HALF THE TIME, WHEN THE CONSUMER ATTEMPTED TO TURN OFF THE VEHICLE, THE KEY DID NOT WANT TO COME OUT OF THE IGNITION. HE WOULD HAVE TO JIGGLE THE KEY AND THE SHIFT KNOB TO GET THE KEY OUT. THE AUTO DOOR LOCKS DID NOT UNLOCK WHEN HE PUT THE VEHICLE IN PARK. THE VEHICLE HAD TO BE TURNED OFF IN ORDER FOR THE AUTO DOORS TO UNLOCK. ALSO, THE TRANSMISSION WOULD EMIT A LOUD BANG, WHEN THE CONSUMER PUT THE VEHICLE IN REVERSE. *JB
THE CAR SEEMS TO HAVE VERY LOOSE STEERING OR IS REALLY OUT OF ALIGNMENT. FEELS LIKE I AM BEING BUFFETED BY A STRONG WIND. THE STEERING WHEEL DOESN'T MOVE, BUT THE CAR PULLS LEFT AND RIGHT. ESPECIALLY AT HIGHER SPEEDS, IT IS A STRUGGLE TO KEEP IN THE LANE. DIFFERENT ROAD SURFACES ADD TO THE MOVEMENT. I HAVE TAKEN IT BACK TO THE DEALERSHIP AND HAVE BEEN TOLD THERE IS NO PROBLEM. *TR
THE BRAKES DO NOT BRAKE CONSISTENTLY ALL THE TIME. ON THE EXACT SAME ROADS, WITH THE SAME WEATHER CONDITIONS, AND AT APPROXIMATELY THE SAME SPEEDS; WHEN PUSHING THE BRAKES WITH THE USUAL AMOUNT OF PRESSURE REQUIRED TO STOP BY A CERTAIN DISTANCE, THE BRAKES WILL SOMETIMES NOT FUNCTION AS USUAL REQUIRING YOU TO BRAKE HARD IN ORDER TO STOP IN TIME. THIS HAPPENED APPROXIMATELY EVERY TWO WEEKS OR SO. DRIVING CONDITIONS WERE DRY AND THREADWEAR AND TIRE PRESSURE WERE BOTH FINE. WOULD DRIVE 60 MILES PER DAY, FIVE DAYS A WEEK.
2012 NISSAN VERSA. CONSUMER WRITES IN REGARDS TO REPAIR RECALL REPAIRS *TGW THE CONSUMER WAS INFORMED THE RECALL DID NOT APPLY TO HER VEHICLE. RECALL # 12V032000
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN DID HOWEVER ADVISED THE CONTACT THAT THE GEAR SHIFTER COULD POSSIBLY HAVE BEEN MOVING SLIGHTLY INTO REVERSE WHILE PARKED, INTERFERING WITH THE REMOVAL OF THE KEY. THE CONTACT WAS UNAWARE OF THE SPECIFIC REPAIRS THAT WOULD BE PERFORMED TO THE VEHICLE BUT SHE BELIEVED A PLASTIC PIECE IN THE GEAR SHIFTER ASSEMBLY WOULD BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 350. UPDATED 02/15/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. 02/17/12
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THE GEAR WAS NOT LOCKING IN PARK TIGHT ENOUGH; THEREFORE, IT BEGAN TO SHIFT INTO OTHER GEARS WHETHER THE KEY WAS IS IN THE IGNITION OR NOT. THE KEY ALSO COULD NOT BE REMOVED FROM THE IGNITION WHEN THE ENGINE WAS TURNED OFF OR ON. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR TWENTY DAYS WHERE THEY INSPECTED THE FAILURE AND REPLACED THE SHIFT ASSEMBLY; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT REQUESTED THEY BUY THE VEHICLE BACK BUT THE MANUFACTURER REFUSED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,037 AND THE CURRENT MILEAGE WAS 1, 217.
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH APPROACHING A TRAFFIC SIGNAL WITH THE BRAKE ENGAGED, THE VEHICLE JERKED WITH FORCE IN REVERSE FOR A FEW SECONDS. THE BRAKE PEDAL WAS APPLIED REPEATEDLY BEFORE COMING TO A STOP. THE IDENTICAL FAILURE OCCURRED TWICE. CURRENTLY, THE VEHICLE WAS BEING DIAGNOSED AT AN AUTHORIZED DEALER AND THE DATA RECORDER WOULD BE USED TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78.
THE NISSAN DEALERS SAY THAT THE CHANGE OF SPEED IN THIS CAR CANNOT BE FELT, AND SO DOES THE TV COMMERCIAL. IT ISN'T TRUE. IT IS A DANGER IN THE STREETS. EVERYTIME I GO TO THE EXPRESSWAY I HAVE TO MAKE SURE THAT THERE ISN'T A CAR ANY CLOSE TO BE ABLE TO ENTER BECAUSE WHEN YOU TRY TO SPEED A BIT, IT RESTRAIN ITSELF AND I ALREADY GOT SCARED WITH THIS EXPERIENCE. EVEN WHEN YOU ARE IN THE CITY AND YOU TRY TO SPEED A BIT TO CHANGE LANE, YOU CAN FEEL THAT IN MOST OF THE CASES IT WON'T LET YOU DO IT INMEDIATELY. I DON'T KNOW HOW THIS CAR HAVE BEEN APPROVED WITH 5 STARS BY THE AMERICAN GOVERNMENT AS THE DEALERS SAY. BESIDES, THE DRIVER'S SEAT BELT WON'T GO ALL THE WAY, AND YOU CAN SEE THAT AFTER FEW BLOCKS DRIVING, IT LOOSE A BIT MORE. I BOUGHT THIS CAR FOR MY TEENAGE DAUGHTER, BUT I CANNOT PUT THIS DANGER IN HER HANDS. I HOPE I GET ADVISORS THAT HELP ME TO GET MY MONEY BACK OR TO BE ABLE TO CHANGE THIS CAR AND NOT LOOSING 5000 AS THE NISSAN PROPOSED ME. UNFORTUNATELY I CANNOT AFFORD IT ANYMORE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Nissan Versa → · Every Versa year → · How the figures are calculated →